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WoodSpring Suites Cincinnati Sharonville

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WoodSpring Suites Cincinnati Sharonville
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Elk Rapids, Michigan
Reviewed 4 weeks ago

All staff were very friendly. If I had an issue it was taken care of right away. Hotel was always kept clean. They cleaned my room every two weeks and did a great job. Nice laundry and machines were always clean. Liked the towel exchange program.

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Helpful?
Thank dcrawford134
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

Our team strives to uphold our values of cleanliness, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at WoodSpring Suites measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future

Reviewed September 27, 2016 via mobile

Newer updated rooms with fake wood floors..beds not great..very friendly front desk staff, even the poor over worked housekeeping staff was happy to help. Close to lots of food, shopping and the freeways. The towel and sheets policy of exchanging at the front desk is odd. Laundry room on site, bring your quarters! Would recommend to others!

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Helpful?
Thank David M
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

We are so glad our staff was able to make your time with us a great one. Our team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.

Reviewed September 27, 2016 via mobile

Rooms were nice and so was the staff. Manager on duty was very helpful when needed and I would recommend this location. Has onsite laundry locations. Also hotel is convenient for shopping and food locations.

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Helpful?
Thank Scott G
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

Thank you so much for taking time out of your busy schedule to comment on your recent stay with us. It is always nice to hear that we were everything the guest was looking for. We do hope you will stay again next time business or pleasure brings you to the area.

Romeoville, Illinois
Reviewed September 27, 2016 via mobile

While on business in Cincinnati/Dayton/Columbus areas we booked the Woodsprings Suite in Sharonville. The location was perfect as it was easy access to I275, only a couple exits from Kings Island and had everything I needed from groceries to department stores, fast food to dine in within a few blocks. The manager Laura and her staff of Eric, Silvia, Kenny,...

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Helpful?
Thank timj7651
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.

Reviewed September 25, 2016 via mobile

This is a great place to stay when in Cincinnati! I arrived after 10:30p and Keith checked me in with no problem. I stayed a week and everyone was nice even the residents. It was like a home away from home with a kitchen & full size fridge. Thanks again to Laura Robinson & Keith! See you next time I'm...

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Helpful?
Thank DaKonnect
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

We make an effort to provide excellent service at an affordable price to our guests, and we are so glad we were able to do that for you. Thank you for your kind words in this review. We are pleased to see positive feedback from our satisfied guests.

Cincinnati, Ohio
Reviewed September 23, 2016

I recently started staying at this hotel and I have been very pleasantly surprised by the by the way I have been treated....They make you feel like your at home,away from home is the best I can describe it,The front desk people are fabulous,and friendly,and are extremely helpful,especially a lady named Laura Robinson,...she is what every company needs,.....someone who really...

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Helpful?
1Thank mv659
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

Thank you for the great review of our hotel and staff! We work very hard on customer service and we are glad to hear the efforts paid off for you. Thank you for choosing us for your recent stay and we look forward to welcoming you back again in the near future.

Reviewed September 21, 2016 via mobile

Hello my name is Edgar Christian I just became a resident of WoodSpring maybe 2weeks ago, However I wasn't happy or comfortable an express to the staff that I was leaving. Man they spung into action to make me the most comfortable person ever I'm so happy now cause they were very nice about everything an went that extra mile...

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Helpful?
Thank Victor N
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. Please consider staying at with us in the future.

Chicago, Illinois
Reviewed September 18, 2016

Cheap, but nothing is included. No breakfast, no coffee in the rooms, no ice machine, no toiletries, no towel or linen service and the floor of the room was disgusting I couldn't walk barefoot on it. And another detail: our room key never worked. Every time we came back to the room we had to ring someone from reception to...

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Helpful?
1Thank cpfurlong
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

Reviewed September 4, 2016 via mobile

The room was clean but the beds were horridly uncomfortable and there was never anyone at the desk. Plus the rooms around us seem to blast music or their TV's all-day and night. Wouldn't stay here again, but if your looking for a cheap place to stay and don't care about sleeping then this is the place for you.

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Helpful?
Thank Megan D
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.

Cincinnati, Ohio
Reviewed August 15, 2016

The value place was very clean and very affordable. If you need to Save money for weekly or nightly stays, this place is a excellent value. Laura Robinson and the rest of the staff was very friendly and very accommodating. I highly recommend.

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Helpful?
Thank T536JAnickp
Heather L, Guest Relations Manager at WoodSpring Suites Cincinnati Sharonville, responded to this review

One of the easiest ways to see how you are doing is reviews from customers. Reviews like yours let us know we must be doing something right. Thank you for sharing your experience and thoughts with us. We appreciate it. We hope you’ll stay with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Cincinnati Sharonville (formerly Value Place Sharonville) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. ... more   less 

Additional Information about WoodSpring Suites Cincinnati Sharonville

Address: 4020 Hauck Rd, Cincinnati, OH 45241 (Formerly Value Place Cincinnati Sharonville)
Location: United States > Ohio > Cincinnati
Price Range: $48 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — WoodSpring Suites Cincinnati Sharonville 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
WoodSpring Suites Cincinnati Sharonville Ohio
Hotel Style:
#5 Best Value Hotel in Cincinnati
#14 Family Hotel in Cincinnati
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Questions & Answers

Here's what travelers have asked, with answers from WoodSpring Suites Cincinnati Sharonville staff and other travelers.
1 question
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Indianapolis, Indiana
10 months ago

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Questions? Get answers from WoodSpring Suites Cincinnati Sharonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms are great..”
 of 5 bubbles mv659, Sep 23, 2016 | Read review
“Check in with Laura Robinson. Very helpful and accommodating.”
 of 5 bubbles T536JAnickp, Aug 15, 2016 | Read review
“I prefer the front of the hotel to park my car under the window.”
 of 5 bubbles TravelingTartar, Jul 21, 2016 | Read review
“4th floor was quiet”
 of 5 bubbles syntaxhackl, May 6, 2016 | Read review
“The first and fourth floors are non-smoking, the second and third floors are smoking.”
 of 5 bubbles 960geraldc, Feb 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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