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Kingsgate Marriott Conference Center at the University of Cincinnati

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151 Goodman Dr, Cincinnati, OH 45219
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Kingsgate Marriott Conference Center at the University of Cincinnati
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219 Reviews from our TripAdvisor Community

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Maryland
Level Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a solid hotel. The room was clean and comfortable. The front desk staff were friendly at check-in and check-out. I actually had an issue with the room I was given, and when I went back and asked to switch to another room they did so immediately with no issue. The wifi worked well. Breakfast in the hotel restaurant... More 

Helpful?
Thank a_traveler54
Las Vegas, Nevada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This particular Marriott was designed as a multi purpose conference center and therefore it has great state of the art facilities that easily handle large groups. It is owned by the University of Cincinnati and Marriott operates it for them. As a result there is no concierge lounge. However because of that for Gold and Platinum elite members you are... More 

Helpful?
Thank RFJM3
Columbus, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I have a daughter who attended the university of Cincinnati and for the last two years I have stayed at this hotel a few times. I reserved a room with a discount rate and received email confirmation. When checking in, I was asked for authorization which I supplied. I had no problem checking in. The next morning, I received a... More 

Helpful?
1 Thank TriStategirl1956
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

Thank you for providing feedback regarding your current stay with us. I apologize that it did not meet expectation. I certainly want to hear more about what occurred with the rate situation as well as which rate was booked. Please contact the hotel directly and ask for the General Manager or the Assistant General Manager so we may address. I... More 

Racine, Wisconsin, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

lLoved the hotel. Went to visit a family member staying at the Ronald McDonald House. The Marriott was within walking distance and the same for the Cin. Zoo. Staff were all awesome and very friendly. Room service was great. Ken in the bar was fantastic. Would highly recommend this hotel.

Helpful?
Thank Brenda B
Denver, Colorado
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

I always stay at Marriotts. When I was visiting Cincinnati, I thought this hotel looked nice and central. I figured since it was by a University, so it must be in an ok area... Wrong. It's not a good part of town and there wasn't much near by, expect the zoo and botanic gardens (which i didn't have time for).... More 

Helpful?
Thank erinmega
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

Thank you very much for providing feedback regarding your recent stay with us here at Kingsgate. We are located on the medical campus of the University of Cincinnati. I can assure you the surrounding area is safe and I apologize that you did not enjoy your stay. We are approximately 3 miles from downtown Cincinnati which boasts many award winning... More 

Santa Cruz Department, Bolivia
1 review
3 of 5 stars Reviewed December 2, 2015

The service in general was nice. The housekeeping department has a problem of personnel. It seams that they don't have enough housekeepers. The first day the room was cleaned at a proper time and I liked the note that the housekeeper left "I hope you had a nice day" The next day we left the hotel around 10:30, we came... More 

Helpful?
Thank Daniela L
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

I'd like to apologize for the overall housekeeping experience you received during your stay. This is not typical of our hotel nor housekeeping department as we rank in the top 10% in the company for overall staff service and housekeeping room cleanliness. Thank you for responding as it allowed me the opportunity to look into the issues and address accordingly.... More 

Wailea, Hawaii
Level Contributor
155 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed November 19, 2015 via mobile

Stayed for several days and found housekeeping just awful. Room was not clean enough upon arrival. There was no laundry bag. One day my room wasn't cleaned at all. After a call to the front desk, someone came up, but did nothing other than replace towels. Sheets were not changed the entire time, nor was the room vacuumed. Room service... More 

Helpful?
Thank Popovova
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

I sincerely apologize for the unsatisfactory level of service you received during your stay with us. We pride ourselves on excellent customer service as well as providing a clean and fresh product. I have personally met with my team to share your comments and implement corrective action. Please do not hesitate to contact me if you are planning on visiting... More 

Columbus
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

We stayed here when we were in town for a concert paired with visiting our nephew at UC. The location was nice for both things. Parking was very convenient in the attached garage. Our room was spacious and clean. We had a room that adjoined another and the noise coming through the door was a bit loud. I'd make sure... More 

Helpful?
Thank LaineyJ4
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

Thank you for staying with us. We appreciate your comments. Yes, we have a convenient location uptown. Just two blocks from the Cincinnati Zoo and Botanical Gardens and Bogarts, a great concert venue, not to mention being located on the campus of the University of Cincinnati. We are only 2.5 miles from downtown so it is nice to relax here... More 

pennsylvania
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 31, 2015

Very nice hotel especially if you have an event at the conference center. Not especially close to anything if you wish to walk from the hotel but the hotel does have a nice gym and pool if you are planning on some exercise during your business trip

Helpful?
Thank samstuardracing
Level Contributor
499 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

We spend one night at this hotel in one room with double beds but was so small no microwaves and no breakfast with a price of 269.08 USD it's really so expensive and no service the front desk was so lovely and only good things I got it is little late check out at 2 pm The room is clean

Helpful?
Thank abdulrahman542
susan g, General Manager at Kingsgate Marriott Conference Center at the University of Cincinnati, responded to this review

We appreciate you staying with us. I wanted to ensure you knew that our hotel is equipped with complimentary WIFI throughout the hotel, including guest rooms at 100MBPS you can do streaming, etc. in addition we have moved to a new entertainment system, allowing you to utilize your netflix account (if you have that) for free and watch your movies... More 

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