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The Westin Cincinnati

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The Westin Cincinnati
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1,004 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Vancouver, Canada
Reviewed 2 days ago NEW

Overall, a typical Westin experience. Clean, quiet, nice. Great room service/food options. The location isn't my favourite, and the staff could be a little friendlier but overall a great time and I look forward to coming back.

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Helpful?
Thank Desespoir
Reviewed 1 week ago

This hotel is conveniently located downtown in the middle of it all. The room was clean and a good size. Some cons are that they charge for internet and the area the hotel is located becomes "sketchy" at night.

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1Thank michael d
San Francisco, California
Reviewed 1 week ago via mobile

I have never been to cinci and booked the Westin due to reviews and my Starwood status . This was the last night of our trip and a brief stop to crash before an early flight . To my surprise we arrived in time for the Macy's tree lighting celebration . We literally watched a concert with fireworks from our...

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Thank iscreenwriter
Columbus, OH
Reviewed 2 weeks ago

We enjoyed our recent stay at the Westin. They graciously upgraded us at check-in to a room with a fountain square view, with a full wall of glass window overlooking the square, we pull the chairs over to the window and enjoyed the view of the ice skaters below. The front reception staff were really nice and helpful, they took...

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Thank buckeyewin
San Francisco, California
Reviewed 2 weeks ago via mobile

The hotel is allright. Comfortable bed was the best part of the stay. The hotel itself is not bad; it just looks more like a Sheraton rather than a Westin. The hotel's bar was closed; so the food/drink choices are sad. And so is the lobby; suspicious looking people are apparently welcome to hang there. Soundproofing in the rooms is...

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Helpful?
Thank DIOGENES L
NicoleN1044, Reputation Management Specialist at The Westin Cincinnati, responded to this review

Hello, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations. Since you have mentioned a number of other items in your review, I would welcome the opportunity to speak to you in more detail to...

Reviewed 2 weeks ago

I stayed at The Westin Cincinnati this time last year on a weekend getaway with my wife. A conference brought us back to Cincinnati this year. I typically don't like to stay in the same hotel twice but made an exception for The Westin as we had such a good experience last year. We stayed 3 nights for as we...

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1Thank Eric T
NicoleN1044, Reputation Management Specialist at The Westin Cincinnati, responded to this review

Hello, We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. We’re so happy to hear that you enjoyed our location, and we apologize that the issues with the fitness studio detracted from that. Please know that we have taken action to ensure this problem does...

Oakville, Canada
Reviewed 2 weeks ago via mobile

Had to stay at this hotel because my daughter's team required we stay there. The hotel was a bit dated and worn. Great location across the street from Fountain Square. The hotel didn't have the usual breakfast buffet. There's a restaurant downstairs but the service was slow because it was busy. They also missed one of the orders so my...

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Helpful?
Thank tshkim
NicoleN1044, Reputation Management Specialist at The Westin Cincinnati, responded to this review

Hello, Thank you for your review. We are terribly sorry for the inconvenience you were caused when having breakfast with your family. Please rest assured that we have addressed your comments with our Food & Beverage Director. Please contact myself or another member of our management team directly so that we can work with you to determine an appropriate resolution...

Cincinnati, Ohio
Reviewed 3 weeks ago

Great location for any activity in Cincinnati. Our room overlooked Fountain Square. Nice view and lots to see and watch. Close to restaurants and shopping. You are in the hub of the city. Cleanliness is important to me and they passed with flying colors. If you visit the city I do not think you can go wrong with this choice.

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Helpful?
Thank carol
NicoleN1044, Reputation Management Specialist at The Westin Cincinnati, responded to this review

Hello, Thank you for taking the time to share your experience about your recent stay at our hotel. We hope to see you again the next time you return to the Cincinnati area. Be Well. Nicole Norfleet

Reviewed 3 weeks ago via mobile

Directly across from Fountain Square in Downtown Cincinnati. Stayed during the Labor Day weekend and was prime Location for everything going on that weekend. Walked from hotel to the riverfront for fireworks. Ask for a room facing fountain square....feat view. Manager signed me up for Starwood guests account and gave me free wifi for completing the account ( took less...

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Thank Sheridan B
Virginia Beach
Reviewed 4 weeks ago

A conference brought me to the Westin for a few nights. The hotel is located in the middle of downtown right across from Fountain Square. The front desk team was friendly and efficient and I was off to my room quickly. The room itself has been updated nicely and had plenty of space. The bed was comfortable and the work...

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Helpful?
Thank Monacrh23
NicoleN1044, Reputation Management Specialist at The Westin Cincinnati, responded to this review

Hello, It was a pleasure to welcome you and we’re elated that you thoroughly enjoyed your stay with us. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We are happy our dedicated team took such good care of you during your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 

Additional Information about The Westin Cincinnati

Address: 21 E 5th St, Cincinnati, OH 45202-3114
Location: United States > Ohio > Cincinnati > Central Business District
Price Range: $137 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Expedia, Odigeo, Travelocity, Priceline and Jetsetter so you can book your The Westin Cincinnati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Hotel Style:
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#12 Business Hotel in Cincinnati
#16 Family Hotel in Cincinnati
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Cincinnati staff and other travelers.
10 questions
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29 days ago
29 days ago
5 months ago
Fremont, Ohio
8 months ago

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Questions? Get answers from The Westin Cincinnati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room facing the square”
 of 5 bubbles B881RAmichaeld, 1 week ago | Read review
“Ask for a room overlooking fountain square. Great view!”
 of 5 bubbles erict252, 2 weeks ago | Read review
“View of Fountain Square is a plus.”
 of 5 bubbles carol, 3 weeks ago | Read review
“Parking is $17 a day. Noise level is nonexistent really. I enjoyed the room facing Fountain Square.”
 of 5 bubbles williamcody2460, Nov 3, 2016 | Read review
“High up Fountain view is a must”
 of 5 bubbles Mortgageman9000, Nov 2, 2016 | Read review
5 of 5
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