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The Westin Cincinnati

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21 East 5th Street, Cincinnati, OH 45202
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The Westin Cincinnati
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946 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Chandler, Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Here for work. Part of a large corporate block of booked rooms - didn't have me on the list but put me in the room and said we would figure it out in the morning, no hassle and it all worked out Nice, clean huge rooms. The hotel is right in front of fountain square in downtown Arrived late Sunday... More 

Helpful?
Thank Azmiranda
Phoenix, Arizona
Level Contributor
25 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Location is great! Close to all the restaurants and shops and both the Reds and Bengals stadiums. Big clean rooms with great customer service! Westin hotels seem to be consistently comfortable and affordable!

Helpful?
Thank Tom S
Level Contributor
436 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Not much interaction with staff. Quick check in. A little confusing when you arrive. The lobby is on 2nd floor. Room was very clean & comfortable. Walking distance to Great American Ball Park & restaurants. If you won't be using your car self parking is a money savor & easy. Easy checkout, drop key and go.

Helpful?
Thank mikea168
BOSTON
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I had to cancel a 2 night stay because my father was in the hospital dying. I called 1 hour late to get the full refund and not have a 1 night cancellation fee because I was in the hospital and distracted about my hotel reservation. I was told someone would reach out to me to discuss this and no... More 

Helpful?
Thank JKSKM
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

So it's my fault that the key doesn't work and I have to go to the front desk 3 times to get it re keyed and then it still doesn't work? Had a bellman walk me to my room and when I said thank you and went to close the door he suddenly turned very unfriendly. I'm supposed to tip... More 

Helpful?
1 Thank Shane T
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We were traveling south to the Smokey Mountains so we stopped in for the night at the Westin. It was in a perfect location by the center of downtown and a few blocks from the river, all the bridges and numerous activities and restaurants on the river walk. Rooms were clean, service was great except for the check-in receptionist who... More 

Helpful?
Thank Kizybee
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed for one night with my family in July 2016. We reserved two rooms, about a month before arrival. Upon arrival, our second room was not ready and we had to wait almost two hours for the second room to be cleaned and ready. When we finally got the keys, and went inside the room, the mini fridge was... More 

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1 Thank smwr_51379
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We arranged a family trip to Cincinnati and decided to base the visit out of the Westin. While the desk was pleasant and helpful and the rooms were comfortable, it felt like everything had a price: computer use in Libby cost, wifi cost if not a member of their club thing, the breakfast place was $10 for eggs and bacon... More 

Helpful?
Thank Karen N
Tannay, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here many times. It's a decent hotel: clean, well located downtown, reasonably priced, and has a decent enough gym. But that said, it lacks a heart. You feel like you're staying somewhere with no soul to it. If you're looking for a decent hotel with friendly staff in downtown Cinci, this is it. But it's nothing more. Certainly... More 

Helpful?
Thank Tannaydave1
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for three nights and we were not happy! The Bathroom was smelling bad all the time! after every shower the whole floor in bathroom was so wet! the bed was old and uncomfortable. you could hear everyone walking in the corridor. 😪😪

Helpful?
Thank Azadeh S
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ... more   less 

Additional Information about The Westin Cincinnati

Address: 21 East 5th Street, Cincinnati, OH 45202
Location: United States > Ohio > Cincinnati > Central Business District
Price Range: $190 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Cincinnati 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
The Westin Cincinnati Hotel Cincinnati
Westin Cincinnati
Cincinnati Westin
The Westin Cincinnati Ohio
Hotel Style:
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#12 Business Hotel in Cincinnati
#16 Family Hotel in Cincinnati
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