THE WESTIN CINCINNATI

4.0

Location

Cleanliness

Service

Value

GreenLeaders GreenPartner

Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel.

Full view

Property amenities

Pool

Restaurant

Fitness Center with Gym / Workout Room

Room Service

Bar/Lounge

Banquet Room

Business Center with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Paid Internet

Paid Wifi

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Room features

Air Conditioning

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Centrally Located

Park View

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

Full view

100Great for walkers

167Restaurantswithin 0.25 miles

23Attractionswithin 0.25 miles

Contact

21 E 5th St, Cincinnati, OH 45202-3114

(513) 621-7700

Getting there

Cincinnati-Northern Kentucky Airport9 mi

Cincinnati Municipal Airport10 mi

See all nearby hotels

Nearby restaurants

Orchids at Palm Court

Jeff Ruby's Steakhouse

4 minAmerican

See all nearby restaurants

Nearby attractions

Carew Tower

2 minArchitectural Buildings

Fountain Square

1 minPoints of Interest & Landmarks

Aronoff Center for the Arts

4 minTheatre & Performances

Contemporary Arts Center

2 minArt Museums

See all nearby attractions

1,266Reviews

681Photos

16Q+A

100Room tips

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Popular mentions

Great location, but thats the only good thing about it

The location of the hotel is great. Right next to everything downtown that you would want to go to. But thats about it. First of all, the parking garage isnt not accommodating for a basic pickup truck. It's a spiral runnel that is extremely narrow. On top of that, it's about…

Date of stay: January 2019

Response from NicoleN1044, Reputation Management Specialist at The Westin Cincinnati

Responded 3 days ago

Dear Lammchop93, We recognize that your time is valuable and appreciate your review. Maintaining a new atmosphere in our rooms is always a key priority. On behalf of the entire Westin Cincinnati team, I sincerely apologize for not being up to your expectations, but also ours. Rest assured, the comments provided will be shared with the appropriate hotel team to ensure that we consistently meet guest expectations. Thank you for choosing us to welcome you during your travels. We hope to see you again every time your travels take you back to Cincinnati! Be well. Nicole Norfleet

Theft by room service

I have stayed at the Westin Cincinnati numerous times, and it has always been my favorite place to stay when downtown Cincinnati. Unfortunately, on our stay on 12/31/18-1/1/19, we had a Vera Bradley wristlet with cash and gift cards stolen practically under our noses. We were…

Date of stay: January 2019

Response from NicoleN1044, Reputation Management Specialist at The Westin Cincinnati

Responded 2 weeks ago

Hello Jessica F, Thank you for taking the time to post a review of your stay at the Westin Cincinnati. I was concerned to read your feedback - please accept my apologies. I understand that you are working directly with hotel management and our insurance company on a resolution. Please feel free to contact me directly at nicole.norfleet@westincincinnati.com if I can be of any further assistance. Be well. Nicole Norfleet

Just OUTSTANDING

This hotel is just plain outstanding. The location is in the heart of the city with a great park across the street. The rooms are wonderful and spotless. But most of all the management is really some of the finest in the world!!!!!

Date of stay: July 2018

Response from NicoleN1044, Reputation Management Specialist at The Westin Cincinnati

Responded 4 weeks ago

Hello Robert B, Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the Westin Cincinnati and look forward to welcoming you back to Cincinnati soon! Be Well. Nicole Norfleet

great location

Love visiting Cincinnati for ballgames, this hotel is very convenient to downtown and the stadiums. Can walk to stadium, the River walk and downtown restaurants and Fountain Square. We prefer to self-park in one of the many downtown parking garages

Date of stay: June 2018

Response from NicoleN1044, Reputation Management Specialist at The Westin Cincinnati

Responded Dec 12, 2018

Hello scatcompton, Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the Westin Cincinnati and look forward to welcoming you back to Cincinnati soon! Be Well. Nicole Norfleet

Poor Customer Service

I booked a double queen room with 2 adults and 1 child, when I get the confirmation page sent to my email it showed a $20 extra person fee for a child under 5 years old. I called the hotel to inquire as to why I didn't see this charge when I booked the reservations, they…

Date of stay: December 2018

Response from NicoleN1044, Reputation Management Specialist at The Westin Cincinnati

Responded Dec 11, 2018

Hello JanelT714, First and foremost, we are sorry to hear of your experience. Since you have mentioned a number of items in your review, I would welcome the opportunity to speak to you in more detail to learn how you feel we could improve our overall services. You can reach me directly at nicole.norfleet@westincincinnati.com. I look forward to hearing from you. Be Well. Nicole Norfleet

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Where is self parking for this hotel?

As long as you are mobile, parking underneath FOUNTAIN SQUARE is your best option. It is adjacent to the hotel on the NORTH side. Believe it is around $18/day. It is convenient.

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How far from Music Hall on Elm Street?

It's a short ride away. A little far to walk, depending on the type of shoes you are wearing.

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How far from the Music Hall on Elm Street?

About a mile north - easy walk through urban area. Westin sits at sixth and vine. Music hall at 1241 elm. I’d walk north on vine to central parkway, then west (left) 2 blocks to elm and north 2 blocks.

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how far to the aranoff center?

Very close by, although I don't remember how many blocks.

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Does this Westin offer a club level?

Good Morning, The Westin Cincinnati does not offer a club level. Please et me know if you have any further questions. Be well. Nicole Norfleet

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