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The Westin Cincinnati

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Traveler (221)
Room & Suite (386)
Dining (29)
Ratings and reviews
GreenPartner
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible4%
Travelers talk about
“heavenly bed”(51 reviews)
“fountain square”(311 reviews)
“fountain view”(27 reviews)
View all reviews
What's included
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness center
Concierge
Pets Allowed
Wheelchair access
Business Center
Dry Cleaning
Free Parking
4 Star Hotel
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel.
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Location and contact
21 E 5th St, Cincinnati, OH 45202-3114
9 miles to Cincinnati-Northern Kentucky Airport
162 restaurants are within a 0.25 mile radius
1.4 miles from Cincinnati Museum Center
View nearby attractions and restaurants
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Rooms
Aug 5Aug 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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1,220 results
Traveler rating
507
392
188
75
58
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507
392
188
75
58
Show reviews that mention
All reviewsheavenly bedfountain squarefountain viewpool and hot tubbusiness hotelwithin walking distanceself parkfirst floorlocation is greatfloor roomvalet parkingfront desk staffdowntown areaper daypaul brown stadiumgreat american ballparkreds game
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1 - 5 of 1,220 reviews
Reviewed 1 week ago via mobile

My husband and I stayed at The Westin Cincinnati for one night in March following a Home Free concert at the near-by Taft Theatre. The accommodations are lush and very inviting and the staff was incredibly kind and attentive. We arrived mid afternoon and were...More

Thank Chelsea J
Response from Jessica C, Manager at The Westin CincinnatiResponded 1 week ago

Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the...More

Reviewed 1 week ago via mobile

I’ve stayed here 3 times in the last year and each visit gets worse and worse. The hallways and rooms are really starting to show wear. Housekeeping is sloppy. Walls are thin and noise complaints are disregarded. It’s in a great location but something needs...More

Thank Cara C
Response from Jessica C, Manager at The Westin CincinnatiResponded 1 week ago

Hello Cara C, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations with our service. Since you have mentioned a...More

Reviewed 1 week ago

The hotel was clean, people were very friendly and nice and the view of the city was awesome. We hardly recommend this place. Everything is nearby. Walk and go to the river and see the city was nice because it's beautiful during the day and...More

Thank MARTHA C
Response from Jessica C, Manager at The Westin CincinnatiResponded 1 week ago

Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate of the...More

Reviewed 2 weeks ago

Had to ask for room cleaning service. Asked for two luggage stands for room. Promised to send but never arrived. Other than reception staff, workers in general sullen. Did not replace used shampoo containers with new.More

Review collected in partnership with this hotel
Thank kaufmanculebra
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 1 week ago

Hello kaufmanculebra First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations with our service. Since you have mentioned a number...More

Reviewed 2 weeks ago via mobile

The hotel and room itself was as expected for a Westin: clean and comfortable, relatively updated. Two double instead of queen beds is not the norm in most hotels, so we felt cramped. The biggest issue was the noise level: bands every night on Fountain...More

Thank Shalom B
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 2 weeks ago

Hello Shalom B, Thank you for taking a moment to share your experience. I am sorry for the noise problem that you had. Unfortunately, it can be the price we pay for being located downtown. On your next stay, we can offer you a room...More

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About
Description
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel. ...More Less
Hotel class
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Beachfront
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (221)
Room & Suite (386)
Dining (29)
Pool & Beach (28)
Amenities (45)
Business Center & Event Rooms (4)
Questions & Answers
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Mark E
December 26, 2017|
AnswerShow all 3 answers
Response from MarkandBetsy | Reviewed this property |
As long as you are mobile, parking underneath FOUNTAIN SQUARE is your best option. It is adjacent to the hotel on the NORTH side. Believe it is around $18/day. It is convenient.
1
Vote
cubbynana
October 26, 2017|
AnswerShow all 5 answers
Response from scottkU5424PM | Reviewed this property |
It's a short ride away. A little far to walk, depending on the type of shoes you are wearing.
0
Votes
cubbynana
October 26, 2017|
AnswerShow all 4 answers
Response from MarkandBetsy | Reviewed this property |
About a mile north - easy walk through urban area. Westin sits at sixth and vine. Music hall at 1241 elm. I’d walk north on vine to central parkway, then west (left) 2 blocks to elm and north 2 blocks.
1
Vote
Room Tips
"Finish the renovatio