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Room & Suite (422)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Cincinnati
More questions?
Updated 06/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 49 hotels in Cincinnati
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Overlooking historic Fountain Square and located in the heart of downtown Cincinnati, Ohio, The Westin Cincinnati is the perfect destination for both leisure and business travel.
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Property amenities
Parking garage
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid wifi
Restaurant
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Air conditioning
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
137Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Contact
21 E 5th St, Cincinnati, OH 45202-3114
Getting there
Rental CarsSee rental cars from $32/day
1520Reviews21Q+A100Room tips
Reviews
Traveler rating
- 679
- 446
- 212
- 100
- 84
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
Came from. Indianapolis for the weekend to explore the city. The Westin was in a great location. Felicia who checked us in informed us about all the things to do in the area. Great trip and a great place to stay in downtown. .
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
We were coming into stay downtown at another hotel, that had overbooked us and did not have a room. There were no availability anywhere, including online at this Westin. Subsequently we arrived without much hope, but figured we would ask. we were greeted by the bellhop Jack, who was an amazing older gentleman who was great. The standout of our stay was the front desk associate Felicia. Not only was she able to find us a room in a booked hotel, but she was stood out as the single thing that exceeded my expectations for the "Westin" name. Jack lived up to the name, but everything else fell below. The pool and several other amenities were not available. There was reduced staff which did not allow the level of service i have come to expect staying at other Westin establishments around the country. It seemed like the toiletries in the room were cheapened, and skimped on. The room was nice enough, but the single stand out factor was Felicia. She single-handedly raised my rating from a 2-3 star, to a four. not only was she polite, understanding, and patient. She was also knowledgeable. She was critical for making several arrangements we had work. She knew of ideal times to go to places, and applied the perfect amount of forthcoming information to make our trip so much better without be too pushy or interjecting too much unneeded information. Truly a credit to the Westin name and a jewel of Cincinnati! Thanks Felicia!…
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Rooms can face fountain square which offers concerts in the summer. This can can be loud, but...
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Helpful
Pretty pleasant business stay, front clerk was very accommodating when I arrived early Saturday. Got a little loud when guests arrived after bars closed, but security handled it well. Overall a good experience. Good location, pretty close to convention center and Saks.
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Date of stay: July 2021Trip type: Traveled on business
Helpful
Tanesha at the front desk is amazing!!! Definitely the best person to assist you at night time! She definitely knows how to communicate with her customers of all demographics (: 10/10 would recommend and 5 Stars all around.
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
Response from PCVGWI B, Other at The Westin Cincinnati
Responded 1 week ago
Greetings, Thank you for taking the time to leave us feedback from your recent stay. It was a pleasure to welcome you as our guest. We’re thrilled to have you as an advocate of the Westin Cincinnati. We like to think Tanesha is what you should expect from us, and that is caring professional service. Thank you for your kind sentiments and we’ll look forward to having your return to Cincinnati soon! Be Well. Jon Coleman General Manager
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Please reconsider staying at this Westin hotel. This particular hotel does not live up to the Westin name and previous experience I have encountered staying at several other Westin hotels across the country. When we were checking out I asked to speak to the manager regarding our stay and all I received was an email address to share my concerns. This was our summer father/son trip that we take once every summer. I can’t begin tell share the utter disappointment and lack of professionalism that we endured at this particular Westin. This was not what I signed up for. I look forward to being able to speak with a manager in the in future.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: There was no valets to assist with checking in at the hotel. You had to self park in the garage....
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1 Helpful vote1 Save
Helpful
Response from PCVGWI B, Other at The Westin Cincinnati
Responded 2 weeks ago
Dear JBellman2, We recognize that your time is valuable and appreciate your review. Providing the highest level of hospitality is our number one priority and we sincerely apologize for not living up to your expectations, as well as ours. And while an apology at this point in time may seem anticlimactic, I do sincerely offer mine. Not having a manager on duty available to speak with you at time of checkout is being addressed as we always staff one 24/7. I would like to discuss your experience further to gain a better understanding and identify where we dropped the ball. Please feel free to contact me to discuss your experience further, I can be reached at jon.coleman@westincincinat,com. We look forward to hearing from you. Be well. Jon Coleman General Manager
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PRICE RANGE
$132 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin cincinnati hotel cincinnati, westin cincinnati, cincinnati westin
LOCATION
United StatesOhioCincinnatiCentral Business District
NUMBER OF ROOMS
456
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Claim Your Listing Frequently Asked Questions about The Westin Cincinnati
Which popular attractions are close to The Westin Cincinnati?
Nearby attractions include The Escape Game Cincinnati (0.3 miles), National Underground Railroad Freedom Center (0.3 miles), and Carew Tower (0.04 miles).
What are some of the property amenities at The Westin Cincinnati?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Cincinnati?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Cincinnati?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Cincinnati?
Yes, a parking garage is available to guests.
What are some restaurants close to The Westin Cincinnati?
Conveniently located restaurants include Sotto, Orchids at Palm Court, and Boca.
Are there opportunities to exercise at The Westin Cincinnati?
Yes, guests have access to a fitness center during their stay.
Is The Westin Cincinnati located near the city center?
Yes, it is 0.1 miles away from the center of Cincinnati.
Are pets allowed at The Westin Cincinnati?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Cincinnati offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Cincinnati?
The staff speaks multiple languages, including English and Spanish.