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WaterView Casino and Hotel

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WaterView Casino and Hotel
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
FL
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I reserved a waterview hotel room with a private balcony to enjoy a spectacular view of the barges and boats cruising the majestic Mississippi. However, chairs were not available to sit on the balcony. I went to the front desk shortly after I checked in and asked for chairs but I was told chairs are not available for the balcony.... More 

Helpful?
Thank Biz&LeisureTraveler
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

We thank you for your comments. Robert is our Hotel Manager. I will make sure that this is shared with the entire team here at WaterView. It is important to us to make sure our guets are happy. Anthony Scudiero GM. More 

Monroe, Louisiana
2 reviews
2 of 5 stars Reviewed 1 week ago

I was given $80 in "FREE PLAY" and the little penny machines in which i played $1.60 per spin was so tight that it was gone in no time and it would not even allow me to get to any bonus play because they are rigged to show 2 of the bonus symbols on one spin {when you need three... More 

Helpful?
Thank robertfitzgerald
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

We are very proud of our casino. Our free play is not a scam. Every slot machine has a hold percentage and that's what determines if you win or lose. Our guests are very important to us. I am not sure that any casino will guarantee that you will win. We hope to see you soon. More 

Travelers are raving about these Vicksburg hotels

Texarkana, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Got our player cards and I could not get my $5 free play to work. I put my money in and started winning. I played for 4 hours on very little and would have walked away with some if I had stopped sooner. Won more here than any other casino. Lady who helped with our player cards, remembered my name... More 

Helpful?
Thank Stephanie S
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

Glade to hear you had a good time. Stop by the players club next time and we will double that $5.00 in free play that did not work. Tell Shelia the GM said to take care of you. She is our executive host. Thank you. More 

Atlanta, Georgia
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The new updates made are not that great and the flooring is horrible. I witnessed a man fall getting off the escalator due to uneven carpeting and he was badly injured. Other people including myself tripped on other areas of carpeting due to uneven floors. The "fine dining" restaurant that was formerly DJ's steak house is now a casual restaurant... More 

Helpful?
Thank Busy-Bee404
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

Our hotel has not been updated yet, but the rooms are very clean and have one of the best views of the MS river around. Our new restaurant The Sand Bar has an excellent menu with new and exciting food choices that were never available before. Each day we have earliey bird and 2 for 1 specials. The flooring is... More 

san antonio
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 2, 2016

I only stayed one night but the room was nice, clean, comfortable and very well priced. I spent a couple of hours at the casino and came away a winner! The staff was friendly and helpful. Didn't stay long enough for a real meal, but the little snack bar overlooking the casino had fresh food (a late night sandwich) and... More 

Helpful?
Thank diractor
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

We thank you for your comments. I will pass this on to the hotel and F and B team. Anthony Scudiero VP/GM WaterView Casino & Hotel More 

Gautier, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 1, 2016

We came to get away for a couple of days. We were not impressed with the outdated rooms or the buffet not open for breafast. We live on the Gulf Coast and are used to very nice hotels and casinos.....we left after only one night and took a 4 hour ride to our home casino. We spent over $1000.00 dollars... More 

Helpful?
1 Thank vfreebug2
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

I would like to hear from you. Could you give me a call at 601-630-4301. This is my direct line to my office. We currently have a "cant loose new member program going". If you qualified you would have received half your losses back that day and the second half will be mailed to you in the upcoming weeks. The... More 

Hot Springs, Arkansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016 via mobile

Room was awesome! Front desk service was very friendly and helpful!! Sign up for their casino rewards program and get a discount on your room! No luck at the casino but the bartenders and servers were friendly and helpful!! View of the river was great!

Helpful?
1 Thank Keith S
West Monroe, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2016

My name is Randall Starling and i visited the WaterView Casino in Vicksburg on June 19th 2016. This was my first time at the new WaterView Casino and it was also my birthday, I am a 61 year old disabled man and was asked if i would like a cocktail and i said a scotch and cola. When my drink... More 

Helpful?
1 Thank randallstarling1955
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

First let me say thank you for your feedback. Second let me say I am sorry. Once I got your information I immediately responded with a phone call. Going over our policy's with my security department we have made some adjustments to our procedures moving forward. My second phone call to you was a follow up to everything we had... More 

Tyler, Texas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 19, 2016

The room was clean although carpets and furnishings are dated. Don't leave anything in your car in the parking lot- our car was burglarized in the parking lot. There are signs that the casino and hotel are not liable but normally it is reasonable to leave some things in the car in that setting- wont do that again

Helpful?
Thank 88KeysTX
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

We are sorry for what happened. Our parking lot is one of the brightest and safest in Vicksburg. Security does routine walk and drive arounds on a regular basis. I want our guests to feel safe at all times. The signs you see in the parking lot are to help remind visitors to never leave animals, children or valuables in... More 

Canton
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 10, 2016

Staff was friendly and accommodating. Nice size rooms that though a little dated were clean. Morning shower lacked hot water. We had a meal on site at The Lucky Bean that was very good, prices reasonable. Hot Tub was out of order but we did take advantage of the pool which was very clean. AC In room worked very well!... More 

Helpful?
Thank TurnerBunch
Waterview S, General Manager at WaterView Casino and Hotel, responded to this review

We are sorry about the hot tub. We had a pump go out that had to be replaced. All fixed now. Thank you for the comments. Anthony Scudiero VP/GM WaterView Casino & Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Waterview Casino & Hotel in Vicksburg, MS has over 30,000 sq ft of action packed gaming space with slots, video poker and table games. WaterView Casino & Hotel has 122 comfortable rooms, many overlooking the river with spectacular views! ... more   less 

Additional Information about WaterView Casino and Hotel

Address: 3990 Washington St, Vicksburg, MS 39180-5276 (Formerly DiamondJacks Casino & Hotel)
Location: United States > Mississippi > Vicksburg
Price Range: $83 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — WaterView Casino and Hotel 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Diamondjacks Casino And Hotel
Diamondjacks Hotel Vicksburg
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