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Quick stop to try the casino. Rude staff that didn't seem to want to help newcomers. Casino was extremely smokey. We continuously lost in the slot machines without any type of comeback. Will never stop there again.
We are not impressed with the service at this place. We had reservations 3 months in advance, requested adjoining rooms, arrived and we were told we didn’t have them, waited an hour to have them changed to adjoining went to room they were they still...More
Drove from Atlanta to Houston. Decided to stop in Vicksburg. Lobby area was clean, front desk girl was very nice. Once we got in the elevator I knew the rooms weren’t going to be what we are use to staying in. Hotel needs a deep...More
entire place needs at least week long deep cleaning - parking lot to room - room had multiple stains on carpet and small sofa that needs trip to dumpster - stayed total of 2 hours and left for chain motel on interstate. Sheets were clean...More
1 Thank unohope
Response from James A, Sr. Director of F&B/HOtel at Riverwalk Casino HotelResponded December 18, 2017
Thank you for your comments. Our Hotel will be going through some changes in the coming year.
I came here on a business related seminar for work. It was paid for by my employer which is why I didn’t leave immediately. The carpet is stained. Badly. A lamp has its bulb fixture hanging by its wire. The curtains fixtures are loose and...More
2 Thank Joey C
Response from James A, Sr. Director of F&B/Hotel at Riverwalk Casino HotelResponded October 30, 2017
Thank you for your comments. We are addressing the issues that were brought to our attention. We have a hotel renovation coming soon that should make every stay more enjoyable.
I believe that is correct. We knew we couldn't check in until 3:00 so we scheduled our trip that way. And while we were on our way before 11:00, most casino hotels do have an 11:00 a.m. checkout, unless other... More
I believe that is correct. We knew we couldn't check in until 3:00 so we scheduled our trip that way. And while we were on our way before 11:00, most casino hotels do have an 11:00 a.m. checkout, unless other arrangements are made.