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    DoubleTree by Hilton Alana - Waikiki Beach

    1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
    +1 855-605-0318
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    12/24/2017 12/25/2017
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    Traveler (362)
    Room & Suite (342)
    Pool & Beach (43)
    Overview
    • Excellent33%
    • Very good37%
    • Average20%
    • Poor7%
    • Terrible3%
    Travelers talk about
    “double tree” (111 reviews)
    “warm cookies” (29 reviews)
    “front desk” (225 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
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    Offers from DoubleTree by Hilton Alana - Waikiki Beach
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,613)
    There are newer reviews for DoubleTree by Hilton Alana - Waikiki Beach
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    501 - 505 of 1,515 reviews

    Reviewed March 19, 2016 via mobile

    Pretty poor check in process openly lied to by the checkin agent that no rooms were available as suites etc. probably got the worst room in the hotel facing a carpark with a loud air cond. is this how you treat diamond members? I got...More

    Thank kawoh
    Response from AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki BeachResponded March 24, 2016

    Aloha kawoh, We sincerely regret that your time here was unsatisfactory. It is always our goal to exceed our guests expectations, however this was not your experience. Your feedback as painful it is to read, allows us to re-evaluate our services. Thank you for your...More

    Reviewed March 13, 2016

    On the positive side, hotel staff provides excellent service. Friendly and very accommodating folks. On the negative side, hotel rooms are in poor condition and in need of renovation/refurbishment. Furniture is dated and banged up with pieces of wood missing. Floor around door frames and...More

    Review collected in partnership with DoubleTree by Hilton
    5  Thank Ingemar G
    Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Alana - Waikiki BeachResponded March 17, 2016

    Dear Ingemar G, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. Additionally, we apologize for the odor you encountered during your stay, and we’re taking steps to make sure it...More

    Reviewed March 12, 2016

    I've stayed at the DoubleTree Alana a number of times for leisure activities, but this was my first experience I've had while traveling on business. As expected, the service was exceptional, from as early as booking my reservation to the check-out process. Highly recommended!

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Chevy W
    Response from AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki BeachResponded March 18, 2016

    Aloha Chevy W, We are thrilled to hear of your incredible stay, and thank you for allowing us to be part of your experience. We look forward to your future visit. Mahalo Daphne Aguon Guest Services

    Reviewed March 10, 2016

    My family loves Hawaii, and when my college-age daughter suggested a trip over her spring break, I was happy to take her. We own a timeshare with Hilton, and typically stay at one of their Waikiki properties, but none were available on short notice. We...More

    1  Thank hate2wait
    Response from AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki BeachResponded March 11, 2016

    Aloha hate2wait, We are happy to hear that you and your ohana had a great vacation with us. We appreciate your feedback, and for allowing us the opportunity to be a part of your experience. We look forward to your next stay with us. Mahalo...More

    Reviewed March 10, 2016

    Great Double Tree within easy walking distance of Waikiki Beach, upscale shopping and good selection of restaurants. They offer a Noon check out - fabulous if you have a mid afternoon flight. Concierge and front desk folks were extremely helpful and personable.

    Review collected in partnership with DoubleTree by Hilton
    Thank John J C
    Response from AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki BeachResponded March 11, 2016

    Aloha John J C, We appreciate your review about our location and staff. We are thrilled to hear your stay was good and we look forward to your return. Mahalo Daphne Aguon Guest Services

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    Amenities
    • Top amenities
    • Pool
    • Restaurant
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    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
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    • Meeting Rooms
    • Laundry Service
    • Concierge
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    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
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    • Hotel class
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    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 317
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, HotelsforEveryone, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your DoubleTree by Hilton Alana - Waikiki Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Oahu >
    • Honolulu
    • Also Known As
    • Doubletree Honolulu ,
    • DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu
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    Traveler (362)
    Room & Suite (342)
    Pool & Beach (43)
    Dining (6)
    Hotel & Grounds (234)
    Bathroom (31)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    ivyhawk
    November 3, 2017|
    AnswerShow all 9 answers
    Response from roxierowe | Reviewed this property |
    I have never paid a resort fee but recently stayed at another resort and was charged a $20 resort fee--I was there on business and of course, never got to use anything there so thought it was a rip off. Hopefully the... More
    0
    Votes
    Winnell1961
    August 21, 2017|
    AnswerShow all 3 answers
    Response from Linda W | Reviewed this property |
    no
    1
    Vote
    SCtravellady
    June 7, 2017|
    AnswerShow all 5 answers
    Response from Rybh | Reviewed this property |
    This hotel as far as I know has no shuttle service. I used uber, which worked well.
    0
    Votes
    Room Tips
    "We had a partial ocean view which was good and located at Level 11."
    Read review
    "Partial ocean view away from the elevator is the best choice."
    Read review
    "Request room away from street noise"
    Read review
    "All rooms are equal."
    Read review
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