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DoubleTree by Hilton Alana - Waikiki Beach

Traveler (425)
360
Panoramas (37)
Room & Suite (423)

About

#52 of 87 hotels in Oahu
Location
Cleanliness
Service
Value
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Quiet
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
92Great for walkers
Grade: 92 out of 100
67Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
1,882Reviews
23Q+A
100Room tips
Traveler rating
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  • 78
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Popular mentions
We visited Waikiki to see my daughters Navy Ship return from a 7 month long deployment so we expected our hotel to be nothing short of perfect. This hotel staff was very subpar, rude to say the least. They ALWAYS had a rebuttal for everything and took responsibility for nothing.
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Hotel's Favorite
The location was very good. The hotel is across from the Hilton Hawaiian Village and within walking distance for all of Waikiki Beach and the shopping nearby. There is a McDonalds a block away. The The rooms are nicely appointed and clean.
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Response from ClintonY15, Director of Rooms at DoubleTree by Hilton Alana - Waikiki Beach
Responded Mar 6, 2019
Aloha Susan, Thank you for your excellent review on our hotel. Our location is definitely a plus being located just minutes from Waikiki beach, nearby shopping and places to eat. We take pride in maintaining our rooms and appreciate you recognizing how clean our rooms are. Mahalo again for staying with us. Clinton Yamashita
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Guest beware. This hotel has black mold. They moved me to two different rooms in both rooms had black mold in there. I was sick most of my vacation and all they offered me was a measly $25 credit. I can’t believe I flew 5000 miles to be subjected to this type of treatment. Stay
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Response from ClintonY15, Director of Rooms at DoubleTree by Hilton Alana - Waikiki Beach
Responded yesterday
Aloha lymarcurry, Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. I am sorry that you got sick during your vacation as this was not part of your plans. I noticed that you were in contact with one of the Managers on Duty regarding some concerns you had. If you have any additional questions, you are more than welcome to reach out to me directly. Mahalo Nui Loa, Clinton Yamashita
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Fairly generic hotel with nice staff and typical facilities. Comfortable room and decent sized fitness centre, food fairly standard for a US hotel and a little pricey when there are multiple off-site restaurants within minutes walk, but generally good. Internet connection awful.
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Response from ClintonY15, Director of Rooms at DoubleTree by Hilton Alana - Waikiki Beach
Responded yesterday
Aloha Fearless03139685730, Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach and for taking time to share your recent stay. I appreciate your comments about our friendly staff and hotel being in a good location. I will look into your concern about our WIFI connection. This hopefully was a one off situation since we recently upgraded our high speed internet for the entire hotel. I hope you have a chance to return and stay with us again. Mahalo Nui Loa, Clinton Yamashita
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Housekeeping greeted us every morning. Room was very clean, beds comfortable, cold A/C and included a balcony which we didn't get a chance to enjoy. Valet were very helpful, carried our bags to check-in and assisted with bags upon check-out. Always assisted without being
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Response from ClintonY15, Director of Rooms at DoubleTree by Hilton Alana - Waikiki Beach
Responded yesterday
Aloha thekamuelainn, Thank you for staying at the DoubleTree by Hilton Alana Waikiki Beach. I appreciate you taking time to share your feedback and giving us a 5 star review. We take pride in maintaining our rooms and want to ensure our guests have a clean and comfortable stay. Our Valet department is known for their excellent service and do their best to anticipate our guest's needs. Thank you again for staying with us, and I hope you have a chance to return. Mahalo Nui Loa, Clinton Yamashita
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PRICE RANGE
$200 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
317
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