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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,264 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
Gardena, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was pleasant, the location ideal to UH, the staff were exceptional (especially when I had TV Remote problem), the restaurant Happy Hour was great, food was good, drinks were good. Overall really enjoyed my stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donnetta J
Milton Keynes, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were here for 5 nights on vacation and really warmed to this place the longer we stayed. Our first impression on check-in was average - we had been hoping for an upgrade being but due to it being so busy, there were no upgrade options available Gold/Diamond members. The staff member did take down our details and did eventually... More 

Helpful?
Thank KushiroBoy
manassas park, United States
2 of 5 stars Reviewed 2 days ago NEW

Pick another hotel. This feels dated with moist rooms and spotty hot water. Staff seems fine and the fellas parking your car will do just fine. Some nights you'll be a bit like on sleep as people and medical personal race up and down the roads.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph A
Northwood, United Kingdom
Level Contributor
214 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 1 night and was welcomed like a long lost friend! I was thanked many times for my Hilton loyalty (a nice touch as some properties seem to expect you to be loyal) and I was upgraded to a suite with partial ocean views form a basic room. The room was well decorated, although I did think... More 

Helpful?
Thank aks120LasVegas
Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here while working and then family came afterwards....hotel location is near beach walking distance...you can walk thru the other Hilton resort hotel across the street to get there...the pool forget it super small....the breakfast is okay ..guys who make the omelettes do a great job..Staff is friendly..except the front desk girls are hit and miss with attitude...even if you... More 

Helpful?
Thank sandralb2016
Chicago
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Management knew at checkin even. Entire building no AC at all. 76 degrees in the rooms. Otherwise most comfortable sofa bed I've ever slept on. Memory foam and no bars! I am very disappointed that as a diamond member they separate the breakfasts.

Helpful?
Thank jfriend33
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Jfriend33, Please accept our apologies for this unexpected major issue that occurred. While we are attempting to remedy the problem as quickly as possible, we are deeply sorry you were affected and burdened by this issue. Mahalo, Armando M Guest Services More 

Level Contributor
5 reviews
2 of 5 stars Reviewed 4 days ago NEW

Originally stayed here on business 5 years ago, it was decent, no frills but served it's purpose. This time came for vacation and was hugely disappointed. Was told when checking in that hot water was unavailable - a disappointment to anyone wanting to shower after traveling for 15+ hours. The worst part was the smell of mildew in the hotel... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ron C
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Ron C, We are deeply sorry for the unsatisfactory conditions you experienced during your stay. As we are always striving to improve guest satisfaction, we recognize this issues need to be improved and will focus on improving them. Mahalo, Armando M Guest Services More 

Austin, Texas
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is pretty affordable considering it's close proximity to Waikiki Beach. The location is great with lots of restaurants in the surrounding areas. Area also felt really safe, we walked around both in the day time and night time with elderly and children. Overall it was a great stay, but we only stayed 1 night (we were leaving for... More 

Helpful?
Thank jenyao
AlanaGuestServices, Administrative Coordinator at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Jenyao, Thank you for choosing to stay at our property. Thank you for taking the time to share your experience. We appreciate your comments. We hope you had a great time on your cruise. Mahalo, Armando M Guest Services More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago

Great comfortable place to stay on my way off the island. At the beginning of the Waikiki madness but in a great location. Room service, pool and gym were awesome. Coupon for foregoing housekeeping. Check in cookies were amazing. Rental movies were $18. It was cheaper to go to the movies than stay in. Other than that, great stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank loreathag
Honolulu, Hawaii
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

DoubleTree is Located down the road from Ala Moana Shopping Center. Valet parking only (32$/day) however 50% discount for Kamaaina's. Up a short escalator is the front desk. The front desk was very nice and efficient and check in process was a breeze. The best part about check in was the Warm Chocolate Chip cookies they give you! Such a... More 

Helpful?
Thank Makena808
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $204 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Hawaii/Honolulu
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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