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Halekulani Hotel

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Guests1 room, 2 adults, 0 children
Traveler (2008)
360
Panoramas (24)
Room & Suite (742)
Certificate of Excellence

About

#8 of 87 hotels in Oahu
Location
Cleanliness
Service
Value
Certificate of Excellence
Halekulani has been hosting visitors to Waikiki Beach for nearly 100 years. Today its reputation for gracious hospitality, impeccable service and magnificent cuisine is unequaled on Oahu and renowned, throughout the world.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Babysitting
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Housekeeping
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Hotel links
Visit hotel website
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
127Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
2,893Reviews
49Q+A
100Room tips
Traveler rating
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Popular mentions
+1
Service is impeccable, and the ocean view is obviously impressive. Really lovely balcony to enjoy reading or lounging outside. The only minus point is the quality of amenities in the room. For a hotel with this rate, you just expect a lot more. There isn’t water, tea, water boiler, minibar... provided. Nothing in the toiletries area either. You have to call for absolute everything... of course they don’t mind, but it’s not really the standard anymore to have to inquire at this room rate. The equipments are old and there isn’t a standing shower. Both of us almost tripped getting in and out of the bath tub. The control for air con is hidden in the closet. Overall - lots of getting used to if you are more familiar with modern hotels. However, if I have to choose 1 improvement point that would help improve the quality of the stay, it would be the linen.
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My husband and 3 children ages 14 , 15 and 16 recently returned from 9 nights at this most beautiful property ! Words cannot describe the beautiful ambience of the property .. the location yes its in Waikiki however it is an oasis away from the crowds.. the property in all aspects is very 5 star and incredibly friendly .. everyone from the housekeeping staff, the pool attendants , front desk , concierge , everyone ! is so warm and friendly .. and make you feel so very special and I feel this exceptional level of service is what sets it apart from other properties in Honolulu. I have been fortunate enough to return this property a few times over the past years and its warming to see familiar faces in the staff ..nothing is every too much trouble and honestly , they make you feel like royalty !. A special thank you to Mark Waller, Michael Okamoto and Vanessa Greene who have a real "gift" in customer service and all went out of their way to make our vacation that extra bit special - to which we are so grateful. If you want a memorable , beautiful and special 5 star hotel , this is it !!! trust me , you will return again and again ..
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What can I say. I love this hotel. The service is 5+ star. You feel like royalty. I have now stayed here for the last few years twice a year. From the bell boys to the house keeping amazing. The pool area is beautiful with lovely staff who put the towels on yours chairs. There is also plenty of deck chairs and umbrellas. If you want to be pampered this is the place for you. I am going back in August
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Came here for a Deployment. Our team was placed here for Hurricane Lane. The storm never hit but our short time here was very pleasant. Great staff and the native people were amazing. The hotel was immaculate.
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We changed our hotel three times before arriving in Oahu and were so happy with our decision to stay at Halekulani. The location was perfect for us, easy walk to downtown and central Waikiki but still less crowded and chaotic compared to the other hotels. The staff & service in every area of this hotel were superb but a special thanks goes to the pool staff, housekeeping staff and the staff at House Without a Key. Our package included breakfast and the HWK staff greeted us so warmly every morning at and every night the turn down service was so lovely. The staff at the pool could not do enough for you and the pool service/management/security was both wonderful and appreciated. Plenty of loungers, towels, water, not fighting for space and the pool is the nicest pool in Waikiki for sure! It was easy to get to the beach too. Our room was so clean and comfortable we had a partial view of the ocean (don't assume you will get the upgrade as promised it was so busy so there was no chance) but it was still a fantastic view, just sitting on Lanai or lying in bed and hearing the waves was perfect ! Also, from what I have read I think the rooms were a really good size for Waikiki hotels and our room was lovely and clean with a calming décor. The beach whilst small was warm and not crowded and currently there is no access to the main public beach but normally you would just walk along the Sheraton boardwalk to access the main public beach. The construction at the Sheraton was a bit noisy so be aware of this as it will be going for a while yet and did cause us some disruption to the tranquil nature of the resort. The only negative comment I would make is the lack of environmental policy & practices. For example, they encourage you to re-use towels but there is really no-where to hang them to dry, there are new small bottles of multiple products every day and the toilet does not have a dual flush. I would encourage the hotel management to revisit their policy in this regard as there was a lot of waste. The other big negative for us was the lack of tea/coffee facilities in the room. There was also a lot of weddings at this hotel, it didn't interfere with out stay at all but just good to know. In summary the good - the staff, the pool, the food, the location, the room. In summary the not so good - the construction noise, the lack of environmental consideration.
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PRICE RANGE
$550 - $958 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
halekulani hotel honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
453
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