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Waikiki Gateway Hotel

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Waikiki Gateway Hotel
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1,054 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Kailua-Kona, Hawaii
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The nicest people work here! Yes this is an older property but the effort to make it an enjoyable experience did not go unnoticed by myself. The sheets and towels were clean and spotless. In the bathroom they have shampoo, conditioner and lotion made from noni. The Kruger coffee machine is replenished every day and bottled water is stored in... More 

Helpful?
Thank Leona L
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We chose this hotel as we had a 40 hour stop inbetween Aust and Canada (which was reduced to about 15 with a cancelled flight) as it was well priced in comparison to other properties. We chose a kitchenette corner room (as we have a toddler and eating out can sometimes be tricky). Decor and carpet maybe dated in certain... More 

Helpful?
Thank Jeanenekke
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Jeanenekke, thank you for your positive review! We are working on various phases of our room refresh project. This will include upgrading our room décor and bathroom. We have many stores located within walking distance from our property. We hope to welcome you back in the near future! More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location , friendly staff , close to shops, restaurants , buses, Fort De Russey , Ala Moana ! Great rooms with all that you need , EG , shop , restaurant , car park , wifi , car hire across the road & parks nearby !

Helpful?
Thank Graham M
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Graham M, thank you for choosing the Waikiki Gateway Hotel! We are happy that you enjoyed your stay. We are conveniently located to many shops, restaurant, and the beach. Should your future travel brings you back to the island, we hope to host you again. A Hui Hou! More 

Adelaide, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My 3rd time here have noticed the decline in the Gateway Rooms look like they need a good makeover especially the bathroom very shabby The staff were very pleasant Great location All buses and shuttles right out the front Breakfast cost $12.95 but honestly not worth it Will not be back unless it has a major over haul Wifi didnt... More 

Helpful?
Thank Wendya56
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Wendya56, thank you for your feedback. We are disappointed to hear about your experience. We sincerely apologize for the condition of rooms, wiFi and your experience at breakfast. We are in the process of upgrading our guestrooms to provide guests a more comfortable stay. As part of this project, we will also be upgrading our bathrooms. Our breakfast include... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Nice service, very helpful , good Location, walk distance to beach, ship, nice view, the road is very busy, night time very noise, the car park is easy, they will park the car for you, and very quickly to get car back.

Review collected in partnership with this hotel

Helpful?
Thank deliny
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha deliny, thank you for choosing the Waikiki Gateway Hotel. We are delighted to hear that you enjoyed your stay with us. Being located in the beginning of Waikiki, we are within walking distance to many shops, transportation lines, and the beach. We will share your positive feedback with our team. We hope to see you again in the future!... More 

Austin, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel... conveniently had an ABC store onsite. Staff was friendly. Room was adequate but HVAC could not keep room cool. Temp lowered to 68 but didn't help. Valet service was good but expensive. Check out was slow... Check in was quick. Valet service had been requested at 4am. I had to find car and waited for security officer to... More 

Helpful?
Thank MyThreeBoysandDad
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha MyThreeBoysandDad, thank you for taking the time to provide us your feedback. We truly apologize that we fell short of your expectations with our room air conditioning and valet check-out process. We are in the process of installing split air conditioning units in our guestrooms. It is our procedure to inquire with guests upon their return to the hotel... More 

Honolulu, Hawaii
1 review
1 of 5 stars Reviewed 2 weeks ago

First of all, the room was nasty, the bathroom tub was peeling and cracked, there were hairs in it, and it was falling apart. The room was musty and we were next to all this construction going on. I got a call that the valet hit my truck and it has been a month now with no claim being filed... More 

Helpful?
Thank jstorm304
San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Waikiki Gateway Hotel this past weekend with my family. We were upgraded the Oceanview rooms. The room was nice and comfortable. It had everything that we asked for. The front desk was knowledgeable with our questions.

Helpful?
Thank Terrie S
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Terrie S, thank you for the awesome feedback! Our team strives to provide all of our guests a comfortable stay. We are happy that you enjoyed our spectacular ocean view rooms and that our Front Desk team was able to assist you during your stay. We hope to have the opportunity to host you again in the near future!... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Awesome stay. Hotel staff was very helpful and friendly. Would definitely return. Rooms were clean and well appointed. The swimming pool was very nice, and the walk down to Waikiki Beach and all of the shopping areas was easily accessible.

Review collected in partnership with this hotel

Helpful?
1 Thank falcon031868
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha falcon031868, thank you for the fabulous review! We are delighted to hear that you had a memorable experience while staying with us. We are located within walking distance to many shops and the beach. Our pool area on the 4th floor provides a relaxing environment. Your feedback with be shared with our team. We hope to host you again... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here last year, had a good stay the second time around. Friendly staff and great location. One of few, if not the only hotel that offered airline staff discounts online. Great value for the $! Hope to be back soon!

Helpful?
Thank Aljess L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815-2096
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $139 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Hawaii/Honolulu
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