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Waikiki Gateway Hotel

2070 Kalakaua Ave, Honolulu, Oahu, HI 96815
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1,028 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Brisbane Region, Australia
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 days ago NEW

When 6 out of 10 nights there you have to go to front desk to either ask for towels, bathroom to be cleaned, cutlery( we had a kitchenette and room for three people), toiletries, or the rooms to be made up before 4 pm there is something wrong.

Review collected in partnership with this hotel

Helpful?
Thank sdracing025
Dededo, Guam
1 review
2 of 5 stars Reviewed 5 days ago NEW

for the price I paid, I was expecting a more decent hotel. The first night we had unexcpected visitors crawlling on our walls. Then baby ones would be crawling on the table where we putnour snacks. Having the kitchenette was a plus because we put our food in the microwave so our tiny friends wouldn't get to it. Bathtub walls... More 

Review collected in partnership with this hotel

Helpful?
Thank nmnmmnd

Travelers are raving about these Honolulu hotels

Incheon, South Korea
1 review
4 of 5 stars Reviewed 5 days ago NEW

Aloha~ We traveled the Oahu for 4 days last week The hotel name is gateway that convenience for very near wakiki beach, shopping street, good staffs The room condition is enough to stay there for 4 days

Review collected in partnership with this hotel

Helpful?
Thank hongsiky602
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha hongsiky602, thank you for choosing the Waikiki Gateway hotel! We are conveniently located to many shops and restaurants. We will share your feedback with our team. We hope to see you again in the near future! A Hui Hou! More 

Auckland, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a week, the rooms are clean and well maintained with a decent 50" tv. The pool looks better in the pictures than it is, but the hotel is only a short walk from the beach anyway. Abc store downstairs is handy and convenient. Overall a good hotel considering the money we paid, only issue was the... More 

Helpful?
1 Thank sarahstew4rd555
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha sarahstew4rd555, we are happy that you enjoyed your stay with us. Our property is within walking distance to many shops and restaurant. Most importantly, the beach is also within walking distance. Guests will find many items in the ABC store located in the lobby level from snacks to souvenirs. We sincerely apologize for the inconvenience you encountered with our... More 

Honolulu, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am a local resident on Oahu but decided to have a stay-cation in Waikiki. I absolutely loved this hotel and will recommend it to all of my friends. The renovations look amazing and I really enjoyed the corner studio room which had two balconies! Perfffecttt for the 4th of july fireworks!! All of the staff at the front desk... More 

Helpful?
1 Thank Rak223
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Rak223, thank you for the awesome five-star review! We are thrilled to hear that many of our team members provided exceptional service during your stay with us. We are happy to hear that you enjoyed our upgraded room. There are looking forward to more exciting upgrades in the near future that will enhance our guest experience. We hope to... More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 1 week ago

They did not have our booking, although we had a confirmation number etc, so they took 45 minute to get us a room. Our room was on the 4th floor (same level as the pool and laundry.) and had four single beds we had asked for two double beds. The room was clean but run down, the bathroom was in... More 

Review collected in partnership with this hotel

Helpful?
Thank travelbug1537
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha travelbug1537, thank you for taking the time to provide us your feedback. We sincerely apologize that we fell short of your expectations for the condition of our room and your check-in experience. We are working on upgrading our property. The upgrades will include our rooms and public area. We will share your feedback with our team. We hope to... More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at the gateway several times and it is always a pleasant stay. We have stayed at the regular room and have experienced it to be comfortable and easy on the pocket. We also have stayed at the grand penthouse and penthouse. The rooms are put together nicely and refrigerator included but no microwave. Customer service at the... More 

Review collected in partnership with this hotel

Helpful?
Thank DesosAnn
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha DesosAnn, we are delighted to hear that you had a wonderful return stay with us! Our Housekeeping team ensures that our guest stay is comfortable by preparing the room with the necessary amenities. In our penthouse rooms, guests will enjoy amazing views of the city and ocean. Our Front Desk team is always happy to assist guests with any... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is somewhat of a short walk to the beach. There were ants in the room during our stay and the room that we were promised was not available when we arrived. Overall very basic hotel. This is definitely a budget hotel.

Helpful?
1 Thank qmill87
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Lq87, thank you for choosing the Waikiki Gateway Hotel! We sincerely apologize for the inconvenience you experienced upon arrival and with your room accommodation. Please be assured that your feedback will be shared with our team. We hope to have the opportunity to welcome you back in the near future. More 

Brisbane, Australia
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Second time with a sporting team and still good value. Foyer nice and modern, ABC shop handy and reliable. Hallways still to be updated and whilst the rooms in general have been updated (new floors, new TV) the bathrooms are still generally average. Very helpful staff

Helpful?
Thank LANDY31
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha LANDY31, welcome back! We are happy to hear that you have enjoyed your return stay with us. We are still in the process of upgrading our rooms and public areas. The upgrades that guests will experience in the near future will include guestroom hallway, lobby, and restaurant. We will also be upgrading our bathrooms. We hope to welcome you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I am really satisfied with the staffs who welcome guests, is friendly and helpful. It is good to stay at a resonabel price for shorterm. You can access this hotel to the airport within 30 minuets by uber.If you arrive the hotel early before check-in, you can keep your luggages in the hotel, It is $1 per luggage. This hotel... More 

Helpful?
1 Thank yeongnam b
Anna K, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha yeongnam b, thank you for choosing the Waikiki Gateway Hotel! We offer many special room rates when booking online on our website. Our reservations team is happy to assist our guests in finding the best available rate. We offer storage facilities on site for guests who are checking in and checking out. We sincerely apologize for the inconvenience you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $149 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Hawaii/Honolulu
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