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Waikiki Gateway Hotel

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39 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Reviewed 3 days ago NEWvia mobile

After a less than pleasant experience with another hotel the Waikiki Gateway Hotel was able to get us in. Their staff are extraordinary, Miles (smiles Miles) went above and beyond to make our stay great by giving us food and surf suggestions. The staff at the front desk are warm and friendly and the free breakfast had a nice selection.

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1Thank Kay A
Yokohama, Japan
Reviewed 6 days ago NEW

We booked a room with kitchenette for 9 days 8 night. Our first two nights was shocking. Tiny cockroaches appeared in the bathroom, kitchen and one even crawled out from the fridge which was fitted below the gas burner. Then an army of ants marched out from the gap in the burner. I had to go on a killing spree...

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Thank adventurers43
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago NEWvia mobile

Just returned home from a first time visit to Hawaii. Waikiki Gateway Hotel was a great choice! The location is very convenient to the beach, shopping, & restaurants. We walked most of the time, but the pink line & green line trolley will pick you up at the hotel. Also, we were picked up right in front of the hotel...

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Thank A TripAdvisor Member
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Amanda! Thank you so much for staying with us and taking the time to share your experience. I am delighted that you enjoyed your stay. Our goal is to fill every guest's experience with Love & Aloha and we are so happy to be able to share that with you. Great team members like Miles are key to our...

Reviewed 1 week ago via mobile

The room was so quite and employers are kind. If you using waikiki trolley, pink and green line stops infront of hotel. The swiming pool is small, however you can swim in waikiki beach easily:) But when you go to waikiki beach take infront of Eggthings&hard rock cofe stop which takes 6mins by walking! It more faster than infront of...

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2Thank 모구리 푸
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha! Thank you sincerely for staying with as at the Waikiki Gateway on your holiday. We are so happy you had a wonderful time. We hope we get to see you again. Love & Aloha, Kainua Hopkins Guest Experience Manager

Reviewed 1 week ago

Room was spotless and beds were comfy. The people were very kind and the hotel is about a 5 minute walk to Waikiki beach. The staff are extremely attentive (especially the maintenance). We had an issue and needed to some help and the maintenance guy Jeff was quick to help solve our issue with a big smile. We will be...

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1Thank 583elida
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha 583elida, Mahalo for staying with us at the Waikiki Gateway Hotel. I am very happy that you had a great experience, thank you for taking the time to share it. We strive to provide excellent service, and fantastic team members such as Jeff are the key to our success. Incredible staff, unbeatable location, and our fantastic hotel make the...

Reviewed 2 weeks ago via mobile

I stayed at the Waikiki Gateway for a short getaway. Everything was spot on - from the staff, to the facility, and location. Immediately upon my arrival we were greeted with warmth, love and aloha from the front desk staff and security. We upgraded to a Sky Penthouse for great price and it was beautiful! The beds were comfy. Definitely...

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3Thank Brandon M
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Brandon, Thank you so much for staying with us and taking your time to share your experience. Our goal is to fill every guest's stay with Love & Aloha and I am so happy that our genuine spirit was able to shine through. Every guest is extremely important to us and we do truly care about every guest that...

Reviewed 2 weeks ago via mobile

Took a trip to Oahu ending or February and decided to stay at Waikiki Gateway, and I'm glad I did. Front desk staff, Kai and Princess were professional, helpful, and provided great customer service. The young lady that checked me in, Samay, was recently hired and she also provided great customer service. Beds were comfortable; and room and facility were...

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3Thank Kristal T
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Kristal, Thank you very much for staying with us at the Waikiki Gateway Hotel. I am incredibly happy that our staff was able to provide the Love & Aloha that we strive for every day, with every guest. We take great pride in our service and our staff is one of the best in Waikiki; from the Front Desk...

Maui, Hawaii
Reviewed 2 weeks ago via mobile

Hawaii isn't cheap. Its a great place to stay for the price. Service was great. Staff full of aloha. Keep in mind your in hawaii and you don't plan on spending the whole day here. Nice to just get you through the night. We stayed on the eleventh floor. Room was clean and modern. Bathroom needs remodeling. Wifi weak and...

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1Thank MIKE_81_35
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Mike, Thank you so very much for staying with us and taking the time to share your experience. Thank you for recognizing the great service from our staff. Our team works extremely hard to make sure that every guest gets great service and a spotless room. Our goal is to fill each guest's experience with Love & Aloha. We...

Hiroshima, Japan
Reviewed 2 weeks ago via mobile

We give 10 stars for Keola,one of the hotel security man, and persons at the front desk. They took a lot of their time for us to help. Thanks for them, we had a great time in Hawaii. Thank you so much from JAPAN! In addition,hotel breakfast was good:)

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3Thank laundrygirls
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha laundrygirls! Mahalo for staying with us at the Waikiki Gateway Hotel and taking the time to share your experience. Incredible team members such as Keola are what makes our hotel so great. We want to make every guest feel special and always take the time to provide excellent customer service. We are glad that you had a great time...

Antelope, California
Reviewed 2 weeks ago

All front desk employees were very professional and had great attitudes and smiles! "Smiles" Miles was great- very personable and very knowledgeable about the islands- great source of info! Really felt that I was not just a tourist!

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2Thank robmc57
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha robmc, Mahalo for staying with us at our wonderful hotel and taking the time to share your experience. I am truly happy that you enjoyed your time with us. Incredible team members like Miles are what makes our hotel special. It is people like him that allow us to fill every guest's experience with Love & Aloha. When you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Discover a variety of room accommodations tailored just for you. Our spacious and comfortable rooms are ideal for all of our guests. Our rooms are more spacious than other rooms throughout Waikiki. We feature Embassy-brand carpet and American Walnut hardwood flooring in all rooms. Recently refreshed, our rooms provide a bright and comfortable tropical-theme experience. Our hotel sitting alone on the block allows our rooms to offer unobstructed views of the city, parks, Waikiki and the Ocean in wonderful panorama display. All rooms have 48-inch (or larger) flat screen TV with more than 79 HD channels and most of them with two Queen Beds. Three-quarters of our rooms are unobstructed by neighboring buildings, which provide guests with amazing ocean, city, and park views. ... more   less 

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815-2096
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $148 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Hawaii/Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Waikiki Gateway Hotel staff and other travelers.
17 questions
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Questions? Get answers from Waikiki Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5 minute walk from the beach! Excellent room rates!”
 of 5 bubbles robmc57, 2 weeks ago | Read review
“Maybe ask for a room on a high floor, and ask for a photograph of the room they are actually booking for you.”
 of 5 bubbles 255shf, Feb 17, 2017 | Read review
“Stay here if you want the most friendly staff. Hotel is out dated but clean.”
 of 5 bubbles bravo1075, Feb 12, 2017 | Read review
“If noise is of concern, ask for higher floors. All key hotels are in high traffic areas.”
 of 5 bubbles DomShah, Feb 6, 2017 | Read review
“Rooms with even numbers have a better view--my opinion only”
 of 5 bubbles JosephA269, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question