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Waikiki Gateway Hotel

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Waikiki Gateway Hotel
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1,065 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Waipahu
2 reviews
4 of 5 stars Reviewed yesterday NEW

First time as a local got a PH for cheap with a 50 inch flat tv for $100. Parking is free for locals.The staff is the best. Its a ok hotel. I recommend this hotel to all locals and mainlanders. I surly be back.

Review collected in partnership with this hotel

Helpful?
Thank Tkk2
Alexandria, Virginia
1 review
2 of 5 stars Reviewed 3 days ago NEW

The Waikiki Gateway was rated a 2.9 out of 4 stars by Travelocity. A more accurate score should have been 1.9 stars. The rooms and amenities are old, the bath tub was peeling and there was insufficient space for a desk in the room. Finally, the hotel decided to begin full scale renovations on our floor which disrupted the quality... More 

Review collected in partnership with this hotel

Helpful?
Thank 110rone
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha 110rone, thank you for choosing the Waikiki Gateway Hotel. We sincerely apologize that we fell short of your expectations. We have completed our hardwood flooring project – all rooms have American walnut hardwood floors. Currently we are working on installing new carpets, baseboards, painting, and re-glazing of bathtubs which will be completed by the end of October. We are... More 

Travelers are raving about these Honolulu hotels

Adelaide, Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel, but it's starting to show its age & is a little away from the "action" of the greatest resort in the world. Breakfast buffet but no other meals. I had good views from the 2 balconies of my corner room on the 14th floor. Good value overall but would have liked an iron and ironing board in my... More 

Helpful?
Thank Geoffrey5063
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Geoffrey5063, thank you for taking the time to provide us your valuable feedback. It was a pleasure to connect with you today. We are happy that you enjoyed your ocean view room with two balconies where you can enjoy the view of the ocean and the city. We have installed hardwood flooring in all of our rooms in addition... More 

Brisbane, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well it was my first time i Hawaii my fmaily had it all planned out espicaly where to stay so we fly from Brisbane Australia to Hawaii internalinal we get there around 11am local time we are all so excited to see what Hawaii has to offer so we catch the bus from the airport to the gateway hotel so... More 

Helpful?
Thank Brenden91
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Brenden91, we are delighted to hear that you enjoyed your stay with us. We are conveniently located at the beginning of Waikiki where you will easily find any transportation needs. Shuttles from the airport will take you immediately to the entrance of our hotel. In addition, our Guest Experience team is available to assist with arranging your transportation to... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

They have the kindest staff across the board at the front desk and Miles the security/bellhop was great too. But the hotel itself could do better. Beds are made of car springs and rocks. The walls are paper thin, so clear that I freaked out in the middle of the night because I thought people were in my room. Wind... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Ryan C
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Ryan C, thank you for taking the time to share your feedback. We are happy to hear of your compliments about our team. Our team truly displays love and aloha towards all of our guests from assisting them throughout their stay to providing a clean and inviting room. We apologize for the inconvenience you encountered. Our bedding project was... More 

Gold Coast
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel when you check in, appears lovely in the lobby. The check in was good, with nice customer service. Bags were happily stored for us until check in. When arriving into our floor, level 5 the hallways are very old and grubby, We were in room 507. The beds were good, comfortable and clean and even though the location... More 

Helpful?
Thank Kozziosko
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Kozziosko, thank you for choosing the Waikiki Gateway Hotel. We truly apologize that we fell short of your expectations. We are currently in the process of upgrading our rooms and facilities. All of our rooms have hardwood flooring. Carpets are being replaced in all rooms, which is expected to be completed in October. The hallways and bathroom are included... More 

abu dhabi
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for this hotel for a week in Honolulu as it was relatively cheap for it's location. The location is pretty good: Ala Moana Center, Waikiki Beach, and the Royal Hawaiian Center are all within a 20-30 minute walk. However, I don't think it was worth the savings as it was still pretty expensive (as everything is in Hawaii).... More 

Helpful?
Thank ynwanfield
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha ynwanfield, thank you for choosing the Waikiki Gateway Hotel. We sincerely apologize that we fell short of your expectations with our room accommodations. We are centrally located to many shops and the beach. If you do not feel like walking, you may also find taking the bus to Ala Moana Shopping Center very convenient as we are 3-5 minutes... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We knew we made the right decision with staying at the Waikiki Gateway Hotel. The staff was friendly & attentive. We had some trouble at check in where they were unable to locate our reservation. This was resolved immediately & we were upgraded to a nice ocean view room with breathtaking views. The staff always greets us everywhere we see... More 

Helpful?
Thank Samylee555
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Samylee555, we are thrilled to hear that you enjoyed your stay with us! We take all guest issues and concerns seriously and ensure that it is resolved to in a timely manner. Most importantly we will make sure that our guests are satisfied with the resolution. Guests will find a variety of dining and shopping options within walking distance.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The checking in process was effortless. Princess greeted us with a warm Aloha and let us know our room was ready. Anna gave me a cold water and box of chocolates. We asked for extra pillows and within minutes the housekeeping guy was knocking at our door with the pillows. The valet Frederico took care of our car so we... More 

Helpful?
Thank Brandon M
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Brandon M, thank you for the amazing 5-star review. We are thrilled to hear that you enjoyed your stay with us. Our team consistently strives to assist our guests in any way possible to ensure their stay is comfortable and enjoyable. We work together, as a team, to provide our guests a memorable stay. We hope to see you... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

By far the worst hotel I've ever stayed at in my entire life. The rooms weren't too bad just mediocre but what really was a deal breaker was that every morning at 7:30 AM we would be woken by loud banging and drilling going on till 7:00 PM. Eventually we had enough and called the front desk. They said they... More 

Helpful?
Thank sp205sp
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha sp205sp, thank you for choosing the Waikiki Gateway Hotel. We truly apologize that we fell short of your expectations. Currently, we are undergoing a property upgrade project which involves rooms and public areas. The entire project will be completed in phases. To minimize the impact this project may have on our guests, contractors were allowed to work on rooms... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815-2096
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $143 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Hawaii/Honolulu
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