Hotel La Croix
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About
Hotel La Croix (pronounced “La-Croy”) is a 192 room boutique hotel offering uncompromising value through a soothing and connected experience that will bring light to your spirit and soul.
Experience the best of both worlds, with both palm-tree filled parks and Luxury Row shops and dining both within your reach. La Croix, means “The Cross” (crossroads) in French. It's a fitting name, given that it prominently sits at the gateway of Waikiki on Kalakaua and Kuhio, the two main streets of Waikiki. Take in unobstructed ocean views, with the lapping waves just a short walk away.
The iconic words inscribed at the bottom of our photo-ready pool offer up our goals are for our guests: to experience the Island’s love + aloha.
We've put meticulous care into allowing our guests to connect with Hawaii during their stay. As you walk along the floors in your room, feel a sense of connection to the locally sourced hardwoods beneath your feet. Along the walls, too, we have routed solid wood piece by piece, just as Hawaiian royalty did at their beach houses over 100 years ago. As you sit on furniture refinished by local craftsmen, take in ocean views from your oversized lanai surrounded by real plants.
At Hotel La Croix, we are grateful of the opportunity to be the stewards of a landmark Property. Our goals are to serve and enrich the experience of our guests from all over the world with our love + aloha.
Location
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There had been some power issue at the hotel so the 3 lifts were not operating very well. One lift was only working & it was terribly slow. They’re were signs around to notify the guest so that helped. The lift would stop on every floor which was somewhat annoying but by the end of our stay all 3 were functioning. I must say the housekeeping staff on Level 14 were fabulous. Jim was awesome & kept our room beautifully spotless. Little touches like my daughters blanket & soft toys were often presented out on the bed with flowers laid out on them. The beds were made immaculately & I would have to say the beds were the best we had in Hawaii & were the Most comfortable to sleep in. AC was cold & quite often we would have to turn it off as the room was cool most of the day without it on. Shower was great & bathroom clean.
There was a young lady on reception who’s customers service was outstanding. Young lady with short curly hair maybe of mixed heritage. I forget her name but she was fabulous & I commented to her that I would mention her. She was amazing & I do hope the manager will pass on my feedback.
The breakfast however I would probably have to mention was the worst I’ve ever tasted in all my years of travelling. The seating was terrible & overcrowded, food was cold & tasteless & the staff were probably the rudest I’ve ever seen. There was one particular lady who seemed to completely despise her job but thought it would be still polite to show her respect. I’m sure it couldn’t be easiest job & she seemed to be the only one working.
Location was towards the south end of Kalākaua Ave.
Would I stay here again, maybe 1 or 2 nights but not any longer. Give the breakfast a miss too. It is not worth the wait for a table & you can get something better up the road at McDonald’s
1). The elevators are slow but it is mostly due to only 2/3 working as they are upgrading their elevators. We didn’t mind too much because we are on holiday but you should factor this if you have time commitments and include an additional 5 minutes if you have to go somewhere. They are also loud. Our room is directly in front of the elevators and I can hear the chiming and the motor of the elevator going up and down. I don’t mean people going in and out loud, but the actual mechanics. I wear ear plugs at night when I travel so it was no issue.. it didn’t wake me up but for people who are light sleepers, this could be an issue.
2). For a fam of four the room itself has plenty of space with two queens and the extra large terrace and bathroom is great. But there is no storage. There are not dressers or closets. Only hangers in the bathroom. So for most of the week we lived out of our suitcases (which during covid is what we do anyway) but there was limited room to place 4 carryons so we wind up using the ironing board to help as well as on a chair. We also propped on on the luggage rack. I’m not a fan of putting my suitcase directly on the floor opened.
3). Our room included the Monkey Pod lounge which was lovely and we always grabbed waters from there to use the next day. However the hours of 9am to 7pm made it difficult to truly enjoy as we are from the east coast and often are gone by 7-8am to enjoy the island and so we weren’t able to really get any real benefit from the lounge. My kids would grab a quick snack when we returned in the late afternoon but it would have been nice to enjoy the fancy coffee machines first thing in the morning.
But other than that, our 6 days were very enjoyable and I would definitely consider staying here again if we picked the same room. Mahalo for our wonderful stay!
It is a short walk to the beach and to the downtown area of Honolulu, and the staff are incredibly helpful with tips about where to explore. The $35 per day valet parking is a bit steep, but it appeared to be the standard price in the area.
Overall it was a pleasant experience!
Hotel staff were very friendly. Due to COVID restrictions, no regular housekeeping services unless you request it. Seems like that is common at present, so no complaints. When we needed the room cleaned or new towels, housekeeping was quick to respond.
Parking was the $35/night and in the same range as most other hotels.
An ABC store was there on the first floor so for quick supplies, snacks, etc. didn't have to go out of the hotel.
Some things that we took for granted at other hotels were missing - a full sized mirror outside the bathroom, phone in the room and ironing board (supposedly available on request). But reception was responsive to the desk number called from our mobile, and also had a number we could text to request any house keeping services. The only thing we really missed was a full size mirror outside the bathroom that would have helped a family of four to get ready quickly. :)
Was a short walk to the Waikiki beach and other facilities near by. Overall, it was a decent location but not sure if it was worth the price or not as we haven't stayed at any other hotels in the area to compare.
"GoGo Rentals is a few blocks away. $20 surfboard rentals (24hrs) $50 moped rentals (24hrs) Beach 3 blocks. Why wouldn’t you stay here ?"Read full review
"There’s a laundry downstairs that accepts cards - buy your laundry powder at the ABC store! "Read full review
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