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Pacific Beach Hotel

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#47 of 85 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,121 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Gold Coast, Australia
Reviewed March 26, 2015

Fantastic place to stay. Great service ,wonderful and professional staff to deal with. Definitely recommend to all, Waikiki Beach straight across the road, shopping and food available within walking distance . Perfect for your first time in Hawaii. The room attendants did a great job everyday cleaning our room . Thank you to every staff member that made this stay...

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Helpful?
Thank Luci P
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Luci P, Wow! Thanks for the kudos to our team! We couldn’t be happier to hear that we were able to provide such great service and this is the kind of service we strive to accomplish each and every guest. Your comments made us blush. Thank you for recommending our hotel and we cannot wait to welcome you back...

Tucson, Arizona
Reviewed March 26, 2015

The location of this hotel is fantastic. The room that we had with an ocean view was great and very clean. The entire staff was the BEST and the facilities do not lack anything. Great job! We will be back.

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Helpful?
Thank Ben P
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha benp841, What a fantastic 5-star review! We love having you stay with us and couldn't be happier to hear that you found our entire staff to be the best. I am so fortunate to have such wonderful staff in our team and we sincerely appreciate your praises. We cannot wait to see you again soon! Mahalo! Asari Ji Guest...

Brisbane, Australia
Reviewed March 25, 2015 via mobile

Stayed here for 3 nights as it seemed a more reasonable price for Waikiki than other hotels in the area. We had a 'partial ocean view' room, which was great. Could easily see the beach from our balcony, and even from the bed. We had a 2x Queen bed room. It seemed a bit more spacious than other hotel rooms...

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Helpful?
1Thank Kerry M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Kerry M, Thank you for staying with us all the way from Brisbane, Australia and for sharing your honest feedback. I am glad you found our rooms to be clean and enjoyed the great view from your room; however, I want to apologize for the inconvenience you encountered. Your feedback enables us to maintain the consistent high standard of...

Chester, New York
Reviewed March 25, 2015

Review collected in partnership with Easytobook.com
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Helpful?
Thank Irene S
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Reviewed March 23, 2015 via mobile

We just had a staycation here at the PBH and we really enjoyed ourselves. The room was very clean and efficient. The decor was a little dated but who cares! The thing that really impressed us the most was the many amenities that were included with our stay. First, we were given eco friendly reusable water bottles (the ones that...

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1Thank Poki808
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Poki808, Thank you so much for staying with us on your staycation and for taking a moment to share your story. I am thrilled to hear that you really enjoyed your stay with us and liked the amenities in our guest rooms. We pride ourselves on providing a personalized experience with great service and I am glad you found...

Anchorage
Reviewed March 22, 2015

We recently stayed at the Pacific Beach for the first time. We chose it based on the rate and TA reviews. Overall especially for the price it was a good choice. Our room was on the 14th floor with a decent ocean view. The room needs renovating in that it looked dated, lacked "style" and the bathroom needed regrouting. However,...

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3Thank akgirl51997
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha akgirl51997, Thank you for choosing the Pacific Beach Hotel on your way to Fiji! I am elated to hear that you found our hotel to be good value for money and our room to be comfortable. I want you to know that we are very close to finalizing our exciting plans for the renovation of our entire property and...

Reviewed March 21, 2015

Our daughter is in the Army in Hawaii and went to visit her, so we stayed at this hotel, I have to say that we are 100% satisfied!! The room was clean, the beds were clean, comfortable and the view was amazing. So many little stores all around and the beach was just a few feet away. Customer service was...

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Helpful?
3Thank Norma R
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Norma R, Two thumbs up for this top notch review! I am absolutely happy to hear that we were able to completely exceed your expectations and you enjoyed your stay with us while visiting your daughter in Hawaii. We strive to provide excellent service to all of our guests and I sincerely appreciate your praises regarding our team. We...

Muskegon, Michigan, United States
Reviewed March 21, 2015

We just returned from our stay in The Pacific Beach Hotel in Honolulu. It was well located and convenient to everything. The staff at the hotel from the valets to housekeeping were all extremely helpful and friendly. I would certainly recommend this hotel to anyone.

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Helpful?
Thank Deb F
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Deb F, Our team is overjoyed to hear your kind words and we cannot stop smiling! We are so delighted that you would recommend our hotel and we appreciate your sincere review. Thank you for taking a moment to share your story and we look forward to your next visit with us! Mahalo! Asari Ji Guest Experience Manager

Scarsdale, New York
Reviewed March 21, 2015 via mobile

The hotel's interior is old and outdated, but the rooms are clean and the staff is very friendly, polite and helpful. You'll even get a complimentary water bottle. The location is great. Very close to the beach and other attractions. Parking is $25.- a day for hotel guests, which in comparison to other hotels that don't even have an appropriate...

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1Thank Maxikmoj
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Maxikmoj, We agree that our hotel might seem a little outdated; however, I am very excited to let you know that we are in the final planning stage of our amazing renovation and the renovation of our entire hotel will completely refresh the look. We will have brand new rooms that will be on par with the excellent service...

Rio de Janeiro, RJ
Reviewed March 21, 2015

I'd like to come back one day if i have enough money. Unfortunately, I was stollen in north shore. I enjoyed to go waimea, pipe, rock point, velzy Land, what else. I enjoyed to surf for 15 days and got to many pictures there.

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Thank rafael m
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha rafael m, I am glad you were able to enjoy surfing during your stay in Hawaii. We have a surf board rental shop in our hotel and you can easily rent the board and go straight to the beach which is only steps away from our hotel. We would like to welcome you back one day and wish you...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $194 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Pacific Beach Hotel staff and other travelers.
170 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor, ocean front view!”
 of 5 bubbles TravelArts4231, 2 days ago | Read review
“Get rooms on higher floors”
 of 5 bubbles alejandrov862, 2 days ago | Read review
“All rooms are good here as the hotel is under renovations. Excellent quality room.”
 of 5 bubbles moonpea, 4 days ago | Read review
“corner suite was large and sunny with a big patio”
 of 5 bubbles travelwop, 5 days ago | Read review
“Ocean view is very nice.”
 of 5 bubbles vickib401, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question