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Alohilani
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What is Travelers’ Choice?
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 04/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 'Alohilani Resort Waikiki Beach
Updated 04/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#41 of 94 hotels in Honolulu
Location
4.7
Cleanliness
4.5
Service
4.2
Value
4.0
Travelers' Choice
The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Kids pool
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
VIP room facilities
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
City View
Languages Spoken
English, Filipino, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
Contact
2490 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3240
Getting there
Rental CarsSee rental cars from $39/day
1891Reviews394Q+A100Room tips
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Most Recent
There are a lot of pros to this hotel - the location across from the beach, nice rooms, great pool bar for evening relaxation, Kai coffee in the lobby, and service in the Longboard club. BUT the cons made question whether we would stay at this hotel again. For starters, we kept getting conflicting information between then phone operators and front desk and never felt we got clear instructions even after our probing questions. Everything we needed required talking to the front desk which oftentimes had long waits - 4 stations for hundreds of rooms is simply not enough. And 4 elevators is not enough either. When busy, it stopped on average 3-6 times before it got to my upper floor. Lastly, check your folio before checking out. We had $1,500 in extra charges on our bill. The hotel credited the amounts immediately, and had no logical response when asked how the extra charges were added. I haven't received an email of the final receipt. Overall, there was something very off about the customer service given to us which the hotel managers need to fix and perfect. At the price we paid for our stay, we expected a much more seamless experience.…
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Date of stay: August 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The location of the 'Alohilani was absolutely stunning, perfect, and easy for beach access, shopping, and dining. I loved we were able to take advantage of the partnership with Beach Candy so we could have complimentary rentals of things like coolers and floats for the beach. There were a few too many kids in the pool and hot tub, and it would have been a better experience if there were adult-only hours for the hot tub after 7pm. It was hard to enjoy Champagne and a romantic experience with little kids jumping in and screaming. The front desk was very nice and accommodating, and went out of their way with recommendations from everything as off-resort breakfast and nail salons. I was never able to get the concierge on the phone, but there was a texting service that was helpful. The rooms were fantastic- clean, with comfy cozy bedding and lovely Japanese-style toilet/bidets. We stayed for three nights and it was a way better experience than our previous five days at airbnb's. Absolutely lovely. …
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
For a whopping $400 a night, not including the ridiculous resort fees, we stayed in the kind of room one would expect to see in a roadside motel. The bathroom did not have a fan so there was mildew on the ceiling and obvious areas of water damage that had been painted over. The paint was chipped all over the wall near the light switch and door, and the bidet was stained and dirty. This lack of attention to detail continues into the main room which was very small. The air vents, sprinklers, smoke detector, and headboards were covered in layers of dust. The air vents also had rust. The media console/dresser/mini fridge storage had water damage stains. Aside from the beautiful view, the balcony was small and unimpressive with a view directly beneath us of a disgusting, decrepit roof. The walls are thin and we could hear the traffic and our neighbors all throughout the night. Staying here was a huge mistake, I would never recommend this hotel to anyone. The only star I’m giving is for the friendly staff.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
From the minute we arrived at the Alohilani Resort we were greeted with smiling faces and a want to help. With this said, no stay is with out challenges and we had a couple of them however it’s not important to talk about the opportunities, as the management team went above and beyond to make everything right and to exceed our expectations. If you are going to this resort you should make a point to visit the pool side bar, Swell, and experience what hospitality looks like with a drink served by Matt and Sarah, then enjoy a perfect pool side experience from servers Andrew, Chasen, Emily, Danika and the rest of the staff. We could have not asked for a better experience from top to bottom.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Karina is the hardest working front of house person I have seen in a long time. She helped us with our room request and went above and beyond to help us. She is polite, efficient and professional. Thank you Karina for helping to make our stay great.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
You enter the hotel through a great lobby. At this point you do not know that you have just experienced by far the best that the hotel has to offer. Even the check in is miserable - we waited 30 minutes until it was our turn. On the way to the room, we noticed the unclean hallway. The room was also a disappointment: it was also very poorly cleaned, the bathroom was so small that you could hardly turn around and when you opened the window, food smells poured into the room. Upon our complaint, the manager said that was only like that when it rained or was windy! The next day the housekeeping in our room was simply not done. On our complaint, we were told there was simply no one there to do the room, but we could get new towels. With all these disappointments, it almost doesn't matter that even the pool is absolutely poor for a hotel with such a lot of rooms. If you do not like to pay 5 star prices for 2 star performance, do not book the Alohilani!…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Alohilani Resort Waikiki Beach, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach
Responded 5 days ago
Aloha Erikanische, Thank you for taking the time to share with us your experience! It is with much regrets that your experience was not a typical one that 'Alohilani is known for and we deeply apologize for the service mishaps. When time allows, we kindly ask if you could connect with us directly at guestservices@alohilaniresort.com with your reservation details so that our management team could provide immediate recovery assistance. We look forward to hearing from you and turning this experience around. Mahalo Nui Loa, Trang Ly, Front Office Manager
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We are here for our honeymoon and we’re looking forward to a true holiday. This was the only hotel so far that didn’t provide us with a nice surprise for our honeymoon. Also We were informed at checkin that they would clean rooms every other day. It’s been 3 days and nobody has come to clean our room, garbages are over flowing, no fresh towels. People resort to piling up their garbage in the hallways so their rooms don’t stink up (childrens diapers and old food left out all day/night). Weve tried calling front desk each day but they never pick up and the line up is always huge. This just doesn’t feel like the relaxing honeymoon we asked for when the room and hallways always feels unkept…. Part of going on vacation is not having to clean up after yourself everyday…not impressed! Looking forward to our next hotel.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alohilani Resort Waikiki Beach, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach
Responded 5 days ago
Aloha Laura, Thank you for taking your valuable time to share with us your experience! It is with much regrets that our cleaning services were not up to your satisfaction and your Honeymoon was not recognized. We sincerely for the unexpected experience you have encountered and we can assure that the feedback has been shared with respective team for improvement. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience! We look forward to the opportunity to service you again! Mahalo nui loa, Trang Ly, Front Office Manager
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This place is amazing it is a must visit to stay in the heart of Hawaii where everything is close by that you will need. Pool is great, modern rooms, good food and drinks and great vibe. Spa and gym great too! You won’t regret this decision to visit.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alohilani Resort Waikiki Beach, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach
Responded 5 days ago
Aloha Sibs2014, Thank you for taking your valuable time to write us a 5-star review! We are so thrilled that your stay was an enjoyable one and our products and services have exceeded your expectations. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience! We look forward to the opportunity to service you again! Mahalo nui loa, Trang Ly, Front Office Manager
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I decided to take my teenage sons to brunch this past Sunday, to celebrate the end of summer before school begins next week. It was everything I imagined and more! The service was exceptional and the food selections were divine ...offering gourmet breakfast times like quiche, honey glazed bacon, and guava french toast, with additional choices of fried rice and teri chicken. They even had two of my favorite dishes, beat salad and a quinoa bowl! What topped it all off, was the beer tap (though not for me), mimosa bar (definitely for me), DIY acai station, and LIVE DJ!! It was difficult to leave. Initially my 14yr was not super excited about going to brunch with mom, and then not even halfway through his first plate asked, 'When are we coming back?' lol My answer: Not soon enough!…
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Date of stay: July 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alohilani Resort Waikiki Beach, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach
Responded 5 days ago
Aloha knayeli, Thank you for taking your valuable time to write us a review! We are so thrilled that your stay was an enjoyable one. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience! We look forward to the opportunity to service you again! Mahalo nui loa, Trang Ly, Front Office Manager
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+1
This is a wonderful hotel. From the oceanarium, to making leis, learning Hawaiian culture — all in the lobby! Be sure to get the Longboard Club access for breakfast and evening light meal. Our hotel room was oceanfront and had an amazing view. We drank coffee on the balcony every morning. The room was comfortable for 2, Nespresso coffee maker, mini fridge and bottled water. Housekeeping was excellent and we never wanted for anything for an entire week. Walk out the door and you are on the beach! Lots of great restaurants within walking distance and be sure to check out Chef Morimoto’s 2 restaurants on site. The pool was our favorite place to be late morning. Loungers, cabanas and pool side food service were excellent. The only negative is the size of the bathroom - they are small. Only room for 1 person at a time. Shower has overhead rain shower head. Toilet has a bidet. Towels are comfy and high end shampoos and soaps. Nice robes and slippers too! The hotel staff is well trained. Everyone greets you and are so helpful from the housekeepers to the restaurants. I highly recommend this hotel and we are excited to go back!…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: You do not need a car in Waikiki so try to avoid it if possible! You can walk to the beach,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alohilani Resort Waikiki Beach, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach
Responded 5 days ago
Aloha Cathi, Thank you for taking your valuable time to write us a review! We are so thrilled that your stay was an enjoyable one. Mahalo for allowing 'Alohilani to be a part of your Hawaiian experience! We look forward to the opportunity to service you again! Mahalo nui loa, Trang Ly, Front Office Manager
Read more
PRICE RANGE
$353 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific beach honolulu, hotel pacific beach, pacific beach hotel at waikiki
FORMERLY KNOWN AS
Pacific Beach Hotel
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
839
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Claim Your Listing Frequently Asked Questions about 'Alohilani Resort Waikiki Beach
Which popular attractions are close to 'Alohilani Resort Waikiki Beach?
Nearby attractions include Waikiki Beach (0.1 miles), Saint Augustine by-the-Sea (0.07 miles), and Kuhio Beach (0.1 miles).
What are some of the property amenities at 'Alohilani Resort Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at 'Alohilani Resort Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 'Alohilani Resort Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 'Alohilani Resort Waikiki Beach?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to 'Alohilani Resort Waikiki Beach?
Conveniently located restaurants include Kai Coffee Hawaii, Maguro Spot, and Hy's Steak House - Waikiki.
Are there opportunities to exercise at 'Alohilani Resort Waikiki Beach?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at 'Alohilani Resort Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does 'Alohilani Resort Waikiki Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at 'Alohilani Resort Waikiki Beach?
The staff speaks multiple languages, including English, Japanese, and Filipino.
Are there any historical sites close to 'Alohilani Resort Waikiki Beach?
Many travelers enjoy visiting Experience Nutridge (2.9 miles), Iolani Palace (3.2 miles), and Shangri La (2.2 miles).