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‘Alohilani Resort Waikiki Beach

Traveler (682)
Room & Suite (145)
Videos (5)
Certificate of Excellence

About

#27 of 87 hotels in Oahu
Location
Cleanliness
Service
Value
Certificate of Excellence
The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium.
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Property amenities
Restaurant
Bar/Lounge
Pool
Free Internet
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Hotel links
Visit hotel website
Offers & Announcements:Exclusive Club Promotion
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
971Reviews
350Q+A
100Room tips
Traveler rating
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Popular mentions
Updated hotel rooms with great views. Rooms were a good size with a coffee machine & large smart TV. Staff in pool area bar need training as found they were very slow and not willing to come back and either clear table or offer more drinks so only went there once! Great restaurants and bars short walk away. There are homeless people in front of the hotel and is not a good look for the hotel either. Hotel check in is slow with long queues even if you only have to pick up your key. No early check in available either.
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Response from AlohilaniMgmt, Guest Relations Manager at ‘Alohilani Resort Waikiki Beach
Responded today
Aloha Lynb182, Mahalo for choosing 'Alohilani for your recent business trip in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience. It was a pleasure to host you. Please feel free to reach out if we can be of any help in planning your next trip to Honolulu. Mahalo nui loa , Guest Services
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Hotel's Favorite
We had an Oceanfront room and Wow, what a view. Room was clean, modern and really nice. We traveled a long way (Ohio) but if we go back to Waikiki, we we would stay without question. The view was totally worth it.
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Review collected in partnership with this hotel
Response from AlohilaniMgmt, General Manager at ‘Alohilani Resort Waikiki Beach
Responded Jun 25, 2018
Aloha Cincyvisiting, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience with our newly transformed oceanfront room. It was a pleasure to host you. In the meantime, please feel free to reach out if we can be of any help in planning your next trip to Honolulu! Mahalo nui loa, Matt Grauso, General Manager
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This hotel is in a great location! Very easy to get to places and everything you need is within walking distance. The hotel itself is very well appointed and lovely to be in. The Foyer is very impressive upon arrival! They have a gorgeous wall behind reception that sets the tone for the whole hotel, which is lovely. The indoor aquarium is beautiful to look at in the Ocean Bar area. The rooms are large and the beds are exceptional...so comfortable!! We had double rooms with Oceanviews and they were both great rooms. The bathrooms are pretty good and the shower pressure is good - must say the only strange thing is that the toilets are extremely loud (flush like aeroplanes) and you can hear every single time toilets are flushed in all the rooms around & above, which means that you hear them mostly late at night and early morning. The pool area is lovely and well appointed. Loads of different seating options which is great to have at a hotel. Not often you see more than just sun lounges, so that was great! The service staff are very good (the room service and reception especially), only staff that let down the team were the concierges who need a lot more training in being helpful and pleasant - they left a lot to be desired which is a shame as they are the ones who should be the most pleasant and helpful. All in all we would absolutely recommend this hotel to others and we would certainly stay again! It is worth the spend. Great experience.
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Response from AlohilaniMgmt, Guest Relations Manager at ‘Alohilani Resort Waikiki Beach
Responded today
Aloha Katierica, Mahalo for choosing 'Alohilani for your recent business trip in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience. It was a pleasure to host you. Please feel free to reach out if we can be of any help in planning your next trip to Honolulu. Mahalo nui loa, Guest Services
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The hotel is in great location right across the Waikiki beach. The lobby area and the pool looks very pretty. Swimming pool looks nice and clean but was super tiny and crowded all the time. There was an ABC store on the ground floor and some neat restaurants which was convenient. Unfortunately, the room was old and had popcorn ceilings. My room had marks of water damage and possibly moldy looking black spots. The bathroom was very small. The walls and doors are not sound-proofed and it was very noisy thoroughout the stay, with noise from street, pool party, toilet flushing. My room had a door into the adjacent room and the neighbors voice kept me awake till 2am in the morning. The room had bare minimum amenities. There was no water bottle, no slippers or bathrobe. There was a soap bar instead of a liquid soap. Shower was tiny and had rainfall shower head with no shower handle. Both the checkin/checkout was quick and staff were pretty responsive and helpful when requested. However, at the checkout, I indicated that I had a late departure flight and would like to use their shower facility at the fitness gym, I was refused when I requested to have the access extended till the evening. Their reasoning was that the Fitness center was managed by third party. This is not a 5star or 4star hotel and for the shortcomings I would rather pay more for better service. There was no reason to compromise a once in a lifetime vacation for few hundred bucks IMO.
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Response from AlohilaniMgmt, Guest Relations Manager at ‘Alohilani Resort Waikiki Beach
Responded today
Aloha Newaroshan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We apologize for the inconveniences and lapse in service that you experienced with us. We are committed to upholding the highest standards of cleanliness and comfort at 'Alohilani. Providing an exceptional guest experience is our number one priority and we greatly value your feedback. We have shared your feedback with the appropriate departments for future improvement. Please accept our deepest apologies and we look forward to the opportunity to host you again. Mahalo nui loa, Guest Services
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A trip to Oahu would be incomplete without a visit to the Alohilani. First the lobby is breathtaking with a 200,000 gallon fish tank and lounge. With stunning views from patio, our room had diamond head and ocean views. Located right near Waikiki strip everything is accessible walking. Walk to surf hops and they have board storage. The pool is saltwater infinity pool with nice sunset evenings and a bar. The longboard patio is being expanded and its excited to see the upgrade when it is complete. Both restaurants were great I preferred momasan for casual dining. Dailyn and customer service were friendly and resolved any issue promptly. Hope you are able to visit, enjoy your stay. Cheers!!!
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Response from AlohilaniMgmt, Guest Relations Manager at ‘Alohilani Resort Waikiki Beach
Responded yesterday
Aloha Shanomak, Mahalo for choosing 'Alohilani for your recent business trip in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience. It was a pleasure to host you. Please feel free to reach out if we can be of any help in planning your next trip to Honolulu. Mahalo nui loa, Guest Services
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Previous
PRICE RANGE
$293 - $572 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific beach honoluluhotel pacific beachpacific beach hotel at waikiki
FORMERLY KNOWN AS
Pacific Beach Hotel
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
839
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