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Sheraton Waikiki

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#33 of 84 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Waikiki
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5,730 Reviews from our TripAdvisor Community

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Showing 3,987: English reviews
Reviewed March 19, 2012

Worth the money I would stay again The staff was excellent They upgraded us without asking Got a room with ocean view

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1Thank Vancouvermarcel
Chattanooga, Tennessee
Reviewed March 18, 2012

I booked this hotel through Priceline, which assures one of the worst room possiblle. As always it was one of the least desirable rooms in the hotel. The room is stark with NO hope of a great vacation based on the room quality. The bathroom is smaller than the size of a dorm room bathroom. Ridiculous for 2 females who...

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1Thank GPHenson
Vancouver
Reviewed March 18, 2012

We stayed at the Sheraton for the fifth time and still love it! The location is excellent, the pools are new and fun and the rooms have amazing views. Lots of good restaurants and shopping close buy. The best part is Waikiki Beach is right out front!

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Thank funseekers88
Tampa, Florida
Reviewed March 18, 2012

We were excited to get to hawaii but were extremely disappointed in accomadations at the sheraton. Rooms were old and generic. They were furnished with two dinette chairs and a child's play table. Were told we had a city view and our view was of the flat asphalt top roof. Room also had an unpleasant odor - either mildew or...

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Thank Popal
Bellevue, Washington
Reviewed March 18, 2012

We have stayed at the Sheraton Waikiki three time and have had a blast every time. The ocean front rooms, if you can swing them, are well worth the extra money. The staff is extremely courteous and helpful. The infinity pool with it's view of Diamond Head is out of this world. Denny's, Subway, and the International Market are also...

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Thank Bob M
Nelson, Canada
Reviewed March 18, 2012

We stayed in a "Mountain-View" room on the 21st floor for two nights in March 2012. The location of this hotel can't be beat; it's proximity to shopping and restaurants is perfect and allows you the freedom to explore the area with a needing a rental car. It is located pretty much as close to the beach as possible and...

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Thank boobootraveller
San Francisco
Reviewed March 17, 2012

This hotel is too big for it's own good. Even as a Starwood Gold member with a designated check in line I had to wait over a half hour to check in. The desk clerk was tired, rude and unhelpful. I had to wait several hours for my room to be ready, only to find that my "mountain view" room...

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1Thank clb610
Seattle, WA
Reviewed March 13, 2012

We had to cut out trip short and had to check out early last week, and the manager actually handled it for us - not simply an associate. He was so gracious, so kind, and just relaxed about the entire process. The hotel itself has some elements of beauty, the rooms are good, you can tell they were remodeled, but...

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3Thank lemert56
New York City, New York
Reviewed March 12, 2012

Our suite came with a very comfortable bedding, a spacious balcony, and spectacular views of the ocean and Diamondhead. The suite was recently renovated and room service did a good job of keeping it clean. Please note that the room does not have dresser drawers, only shelves.This extremely large hotel is located on the beach and right in the heart...

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1Thank Westminster1501
Bloomfield, Indiana, United States
Reviewed March 12, 2012

We went to Hawaii for a convention. The Sheraton Waikiki was very nice. We had a great convention and loved Hawaii. This hotel is a great place to stay.

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Thank Aleta C
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $333 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Waikiki staff and other travelers.
98 questions
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Auckland Region, New Zealand
8 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room that faces the iconic Diamond Head view... sunrise, beach-goers, surfers, boats...you're in Waikiki!!”
  • Presidential Suite- 31st floor; dining table and office desk
  • Presidential Suite- 31st floor; mini kitchen bar
  • Presidential Suite- 31st floor; room on Diamond Head side
  • Presidential Suite- 31st floor; room on Diamond Head side
  • View from the 31st Floor of Night time pool projection entertainment
  • Diamond Head View from room 31st floor
  • View from the 31st Floor of Night time pool projection entertainment
  • Presidential Suite- 31st floor; main area between two bedrooms
 of 5 bubbles TravelMama808, 5 days ago | Read review
“I had moutian view room but you could also see the beach as well. the best of both worlds.”
  • mountian view room - looking to the right.
  • mountian view room - looking to the left.
 of 5 bubbles heybabe77, 1 week ago | Read review
“Ocean front a must....the higher the better!”
  • Best infinity pool ever!
 of 5 bubbles kennethp208, 1 week ago | Read review
“Housekeeping needs a lot of improvement. Furnishings throughout hotel need to be upgraded. ”
 of 5 bubbles Herblapin, 1 week ago | Read review
“Aloha,everything was what we expected and more.I gladly recommend going I visited the Sheraton Waikiki for my birthday and it was absolutely incredible. The service was astonishing. They had everything thought out, from the free picture,to the dining,beaches,multiple pools,infinity pool and lobby. The experience was something to remember. I will definitely be staying there again.👌🏼👍🏼🤙🏻 Mahalo!”
 of 5 bubbles Linohau, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question