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Sheraton Waikiki

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#36 of 84 Hotels in Honolulu
Certificate of Excellence
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Sheraton Waikiki
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5,118 Reviews from our TripAdvisor Community

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Showing 3,516: English reviews
San Jose, CA
Level Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 1, 2011

It's apparently been renovated, and looks modern and sleek inside. What you get is a mini-resort right in the middle of downtown Waikiki. It doesn't have the extensive grounds and facilities of an isolated resort property up the coast or on other islands, but it's in the middle of the Waikiki "action". The mall across the street and it's selection... More 

Helpful?
1 Thank Andy7P
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Thank you for your recent review of our resort. We are thrilled you enjoyed the food, shopping and our infinity pool. Hopefully next time you are here you have time to check out the spa. We are sorry to hear about the internet connection issues you encountered. We have recently upgraded to Wi-Fi throughout our resort and we will let... More 

Boulder, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 1, 2011

We got a great deal on this hotel from priceline, and we weren't disappointed! We both have lived in Waikiki in the past, and this hotel has the best location (almost right in the middle of Waikiki strip), pool, view, rooms, service around! Highly recommended. But if you're looking for a quiet, local, romantic get-away...this isn't it...it's loaded with people... More 

Helpful?
1 Thank TravelHappy811
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your wonderful review. We are thrilled you enjoyed your stay with us. We totally agree with you about Masimo, those classes are awesome. Great tip on the suite too. Thank you again for you comments and we look forward to seeing you again soon. A hui hou. More 

Huntingdon Valley
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 1, 2011

Sheraton Waikiki enjoys a great location , right along the Waikiki strip and right on the beach, and yet at the end of the strip so as to be alittle away from the crowds . They have an amazing infinity pool with bean bag floats to enjoy the sunshine while overlooking Diamond Head- it doesn't get any better than that!... More 

Helpful?
Thank Meryl C
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo nui loa for your amazing review of our resort. We appreciate your loyalty in choosing Starwood properties when you travel and we are thrilled you so thoroughly enjoyed your stay with us. We know as a Platinum member you have a lot of experience staying at hotels all over and we are very humbled by your praises.... More 

Shanghai
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 31, 2011

This is our second time staying in Sheraton Waikiki. Last time we got a room facing Diamond Head (deluxe ocean view room) and this time checked in an ocean front room at fifth flood (at right wing) which also have a good view of Diamond Head. Comparing with these two rooms, we think the ocean front room at the right... More 

Helpful?
1 Thank ShuShuShanghai
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your review of our resort. We appreciate your comments and we are thrilled you continue to visit us. We are sorry to hear about the long time between your arrival and check in, we suggest asking about a hospitality room on your next stay. The front desk will be able to let you know about the... More 

San Francisco, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 31, 2011

Plus: The Sheraton Waikiki is at a great location. It shares a swimming pool with the Royal Hawaiian and has a really nice adult-only pool as well. I would recommend this hotel if you want nice pools but could care less about the room. Disappointment: We were first given the 7th floor in a room that smelled like body odor... More 

Helpful?
2 Thank Kristin P
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your feedback about your recent stay with us. We are so sorry to hear about your disappointing experience, we know how frustrating it is to start or end a vacation on a low note. We hope you were able to enjoy the pools and location while here and would appreciate another chance to show you what... More 

Orange, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 31, 2011

Pretty decent Hotel... although it was somewhat pricey... But guess what, you are in Hawaii... It is supposed to be pricey.. From my opinion, it is okay to be expensive if it is reasonable, nice service, friendly staff, convenient, etc and this hotel got them all.. Definitely will visit here again and stay at this place Repped!

Helpful?
1 Thank Leo0718
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Mahalo for your recent review of our resort. We are excited to fit your criteria and are thrilled to know you will be returning. Thank you again and we are looking forward to welcoming you back, hopefully sooner rather than later. A hui hou. More 

vancouver
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 31, 2011

The Sheraton Waikiki enjoys an excellent location, right in the heart of the Waikiki strip. It was wonderful to be directly on the beach instead of having to cross the road or walk to the beach. With our 2 year old, we could go swimming in the resort pool, and then walk directly onto Waikiki beach and find a spot... More 

Helpful?
2 Thank masterr8r
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your extensive review. We are delighted you enjoyed your stay with us. You had some wonderful tips and insights. We will be sharing your comments with the management team as they are sure to appreciate your feedback. Thank you again for taking the time to share your experience with us. We look forward to welcoming you... More 

Mesa, Arizona
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 29, 2011

Sheraton Waikiki is a well-placed hotel with a very clean and beautiful shopping and dining area. The Rum Fire restaurant is located in the most beautiful spot in Waikiki and has stunning views. Why then let us wait for 20 minutes during which time the three tables surrounding us were seated after us and were drinking lovely cocktails while we... More 

Helpful?
Thank SpinozasLens
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your feedback about your recent experience. We appreciate your comments about our resort and we are very saddened to hear about the lack of service you received at RumFire. We will be sending your comments to the management so they can address the problem immediately. Thank you for bringing this issue to our attention and we... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed October 29, 2011

My husband and I joined another couple (mid September) who have stayed at the Sheraton a few times and have always raved about the hotel's location, the Rum Bar and the hospitality. After day 2 we knew why are friends always return to this property. My husband and I were treated like very special people from all the staff. One... More 

Helpful?
Thank Holly1966
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your wonderful review of our resort. We are thrilled we were able to live up to the high expectations your friends must have put in your head. Our goal is to have all of our guests feel as comfortable and relaxed as they would at a friends home, the key is definitely sincere service and Jones... More 

Zwolle, The Netherlands
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 29, 2011

Fantastic hotel on Waikiki beach.. Nice Pools, restaurants, restaurants. One minor detail: cleaning of the room not well done

Helpful?
2 Thank jan v
SheratonWaikiki, Online Marketing Team at Sheraton Waikiki, responded to this review

Aloha! Mahalo for your brief review. We will be passing your comments on to the housekeeping manager. We look forward to welcoming you back soon. A hui hou. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $324 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#10 Top resorts Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#22 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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