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Sheraton Waikiki

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#32 of 84 Hotels in Honolulu
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Sheraton Waikiki
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5,401 Reviews from our TripAdvisor Community

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Showing 3,723: English reviews
Fresno, California
Reviewed 2 days ago NEW

The hotel couldnt have been in a better spot. Everything u want from the view to the pool and of course the beach. Everything is walking distance. Food, shopping, attractions are all close by. Id definitely come back

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Helpful?
Thank ozusr
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha ozusr, Mahalo for your amazing feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team

Reviewed 3 days ago NEWvia mobile

Conveniently located as there are food shops downstairs. You can buy food if you don't want to spend fortune at the restaurants. The hotel had the adult only swimming pool, which was nice but very small . By the afternoon, we could hardly move inside the pool . The deck chairs are laid out, in several rows, and umbrellas were...

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Helpful?
Thank HKLMHKLM
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha HKLMHKLM, Thank you for sharing your recent experience with us. We are delighted you enjoyed your stay and value your feedback. We have shared your comments and concerns with our management team and will be working on ways to make our pools even better. Mahalo and we look forward to welcoming you back on your next visit. A hui...

Red Hill, Australia
Reviewed 6 days ago NEWvia mobile

Really liked this hotel. Location is fantastic, rooms clean and spacious, views amazing. However the pool was FREEZING! Unbearably cold. My kids shivered and didn't enjoy it at all. I couldn't even get in it. What I thought would be a relaxing vacay by a pool with cocktail in hand was definitely not that! Spent the time shopping instead but...

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Thank Mrsdigs01
South Surrey
Reviewed 6 days ago NEW

Our " go to" hotel in Waikiki because of its location, excellent staff, and beautiful infinity pool! You can prebook your cabana at the pool , if you want. Rooms are quite plain and really nothing impressive but extremely comfy beds and pillows, very clean with great staff that are always right there if you need anything extra for your...

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Thank 944eileenj
Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

I won a 1 night at an ocean view room and access to their lounge club in a raffle in Hawaii. We stayed at the preferred guest floor. The room was very clean and crisp. The views were breathtaking! The service was great! The lounge club is worth the visit (you need to pay for it), you have access to...

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Thank paulamf2015
Kahului
Reviewed 1 week ago NEW

I had a great time from the time I checked in til the time I checked out. Also the gentlemen at Front Desk was really nice and made my night. So thank you to everyone who made my 1 night stay feel like 2 nights. Aloha. Highly recommended!

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Thank local808698
California
Reviewed 1 week ago NEW

The hotel was recently updated and sits at the center of Waikiki beach. We stayed in the Ohana suite which had two balconies, one with a postcard view of Diamondhead crater and the other facing west with open ocean. There was one king sized bed in a large family style studio that also has a full to queen size sofa...

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1Thank Lance K
Perth, Australia
Reviewed 1 week ago

The hotel is showing its age a bit but is a pleasant place to stay. Right on the beach, in a busy downtown area of Waikiki. It has friendly staff who are paid decently due to it being unionised. A good base to do all the things you want in Oahu.

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Helpful?
Thank dueout2005
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha dueout2005, Mahalo for your great feedback. We are delighted you enjoyed your stay and are happy to let you know we are finalizing our plans for the next enhancement project. We look forward to welcoming you back on your next visit and sharing the changes with you. A hui hou, Keola Sheraton Waikiki Guest Experience Team

Sydney, Australia
Reviewed 1 week ago

Excellent front desk service with perfect facilitation of our initial perception and enjoyment. Enjoyed the infinity pool and relaxed setting on the rocking chairs at lthe amazing fish pond. Specious room at the 24th level with great view to the ocean and thd mountain... Great holiday..

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Thank 250emadm
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha 250emadm, Mahalo for your wonderful feedback. We are very happy you enjoyed your holiday and look forward to welcoming you back on your next stay. A hui hou, Keola Sheraton Waikiki Guest Experience Team

Bethlehem, Pennsylvania
Reviewed 1 week ago

Everyone was more then friendly and helpful,Nara at the front desk will go above and beyond to help you. Housekeeping was spotless and always had our room in tip top shape. The infinity pool was amazing and the associates were very attentive to your needs.

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Helpful?
Thank Lisa M
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Lisa M, Thank you for your great comments about our staff. We will be sure to recognize Nara for her awesome service. We can't wait to look forward to welcoming you back. A hui hou, Keola Sheraton Waikiki Guest Experience Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $308 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#9 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Waikiki staff and other travelers.
82 questions
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Auckland Region, New Zealand
4 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bed size not always available at checkin! Staff really does go out of their way to correct it, if possible!”
 of 5 bubbles 944eileenj, 6 days ago | Read review
“I cannot fault the room. The bed & the pillows were heavenly, my wife & I slept really comfortably. The bathroom more than adequate, I prefer a separate shower , not one in the bath, but their shower curtains did not allow any water spillage. I loved the toilet / bidet arrangement very cleansing! A room up hight gives you wonderful view. We were on the 21st floor”
 of 5 bubbles SamR875, 1 week ago | Read review
“Room on lower floor may be disturbed by the sound of waves if open the window. I like sound of ripples beating on the beach. It sems like staying in nature and making us forget being in town.”
 of 5 bubbles ichiromatt, 2 weeks ago | Read review
“Balcony with a great view was certainly worth it.”
 of 5 bubbles 187elisef, 2 weeks ago | Read review
“Request high floor with view of ocean.”
 of 5 bubbles Retiredtraveler65, 2 weeks ago | Read review
5 of 5
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