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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5398)
Room & Suite (1494)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Waikiki
Updated 08/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 90 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Waikiki is a hotel in the heart of Waikiki Beach, Honolulu, Hawaii. We sit on Oahu's oceanfront and offer Khakara Spa, delicious restaurants and the largest ballroom in Waikiki. Our hotel near Diamond Head is the perfect Honolulu destination for an unforgettable wedding or honeymoon.
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Room & Suite (1,494)1,494
Full view
Property amenities
Valet parking
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Hot tub
Pool / beach towels
Pool with view
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Kids club
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Ocean view
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family Resort
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
Special Offer:Unlock Member Rates!
7,213Reviews189Q+A100Room tips
Traveler rating
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Popular mentions
Jim M wrote a review Jan 8
Novato, California36 contributions30 helpful votes
Casey at the front desk was awesome. We had a few minor road bumps (not fault or hotel, but drunk guests) Casey stepped up and went above and beyond to help us out. The whole staff of hotel is VERY friendly and you feel the aloha of the island for sure.....
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Date of stay: January 2021
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ChicagoMomTravels wrote a review Jan 4
6 contributions1 helpful vote
The hotel staff is incredible. Particularly Tiare, who has an amazing ability to make you feel at home. Truly, her hospitality makes you feel like you have been welcomed into her home and she is going to take care of you while you’re there. She really took the time to connect with us and made us feel like the most important guests at the resort. You can tell she really loves her job. She remembered all of our names and was so sweet with our special needs children. I honestly was sad to leave her! We met Tiare while feeding the fish, which we’re one of the highlights of the trip for the kids. Everyday at 11, they would bring food for the children to feed the fish and the fish are so interactive and beautiful - honestly it’s even more fun than the aquarium. The kids were so enthralled with the fish and the fish are so friendly. Every time we would pass the coy pond the fish would swim over and let the kids pet them! Incredible. The staff at baskin Robbins were also so friendly, patient, and sweet with the children. Truly, I can’t say enough about how kind and wonderful the staff is. They have all been through so much the past year with COVID and layoffs, but despite everything they give so much and are the kind of people that it just feels good to be around. Thank you to everyone we met, but especially Tiare, for making our time in Oahu so special.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Sheekar wrote a review Jan 4
Salt Lake City, Utah344 contributions199 helpful votes
Although the state of Hawaii desperately wanted to keep visitors out we were bound and determined not to break our thirty year tradition of celebrating Christmas in Waikiki . I was glad to see some of our friendly faces with whom we’ve grown accustomed to and sad to hear that some had retired. I’ve always loved staying here because it brings back memories of my grand parents who were the first generation of loyal guests. And also because of the friendship you build not only with the staff but with others guests as well. This is a class act hotel. We definitely did miss the lounge on the 30th floor but very much appreciated the alternative. The pools now require reservations at specific time slots which are for two hours only, I honestly didn’t mind this at all and it’s so much better than trying to find a lounge chair when other guest hog the chairs all day long even if they aren’t by the pool. I hope they keep the reservation system but for three hour time frames. The only issue I had was when the hotel gave “locals” a great deal for staying at the hotel during Christmas and New Year. I realize that the hotel must try to recoup lost funds due to closures and low tourism however they must realize that it interferes with hotel guests paying a much higher price for the use of the same facility. For example the lack of reservations and time slots for pool use and increased wait times for breakfast and dinner at Rumfire. The other area of concern among the guests was that we had to show proof of covid test and the QR code mandated by the state of Hawaii yet the locals didn’t have to provide any of this when staying here at this hotel, just a little concerning.
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Date of stay: December 2020Trip type: Traveled with family
2 Helpful votes
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Jennifer R wrote a review Jan 1
Kailua, Hawaii33 contributions19 helpful votes
We’ve stayed here many times but in our recent stay - post room renovations - we noticed some unappealing changes. All the old double Queen rooms are now double double rooms. This is crazy! A double bed is barely wider than single and families of 4 are supposed to make two just-over-twin-size beds work? This is such a massive downgrade that it’s hard to swallow in a property that is regularly >$300/night. It’s also odd that the bathroom now has no wall to separate sound from the room. My daughter woke in the nice to use the restroom and the sound reverberated through the room. The pools and views are great but we won’t stay again bc of the beds.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Dewey G wrote a review Dec 2020
Eden Prairie222 contributions54 helpful votes
You have to stat at this GREAT Resort!!! My Wife and I have stayed at the Sheraton Waikiki for many years, and have always enjoyed our times there, as the staff is incredible! We were there last March, during the start of the fear and disruption that the virus has caused in all our lives. We have never felt more caring and compassion than from all the wonderful people that work in the hotel. We felt completely safe and cared for by everyone. I do have to mention several names, and I do not have enough space to mention all of them. First off, Juli Loo, who has since retired and we will miss her! Casey Obatake, Director of Operational Excellence was hands on all the way!. Shaun Ono, director of Rooms. We love all the staff at the Leahi Lounge! Christopher Nii, Manager of Rum Fire. We plan on going back!!!
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip: Ocean Views are Great!!!
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1 Helpful vote
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PRICE RANGE
$368 - $723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1695
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Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.1 miles), US Army Museum of Hawaii (0.2 miles), and Fort DeRussy Beach Park (0.2 miles).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and La Mer.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sheraton Waikiki have an airport shuttle?
Yes, Sheraton Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Waikiki?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.