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Sheraton Princess Kaiulani

3,666 reviews
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Traveler (1751)
Room & Suite (743)
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Overview
  • Excellent20%
  • Very good44%
  • Average23%
  • Poor8%
  • Terrible5%
Travelers talk about
“splash bar”(70 reviews)
“high ocean view”(65 reviews)
“across the street”(339 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Sheraton Princess Kaiulani
Special Offer: 4th Night Free/Breakfast
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,666)Write a Review
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All reviewssplash barhigh ocean viewacross the streetresort feewaikiki beacha pool view roomnightly entertainmentbeach servicethe international marketheart of waikikibeach chairsan older hotellobby areahotel is in a great locationself parkinghigh floordiamond head
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1,771 - 1,775 of 2,461 reviews
Reviewed November 10, 2011

This hotel has a great location in the heart of Waikiki on the street with great nightlife and much to do. This was my third stay and I was very disappointed in the service. We arrived early and they had a room available but only...More

2  Thank ericbkihei
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded November 11, 2011

Aloha ericbkihei and thank you for sharing your review with us. We sincerely apologize for the challenges that you have faced and appreciate you bringing your concerns to our attention. I have shared this with our management team and assure you that each concern has...More

Reviewed November 10, 2011

Upside of this hotel is the great location and they have been banking on that for 50 years. (Hotel was built in the 60's) The rooms have not been modernized since the Golden Girls were on TV. The decor is white wicker and teal carpet....More

Thank Robert507
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded November 11, 2011

Thank you Robert507 for taking the time to review our hotel. We regret to hear that you were not satisfied with your accommodations and offer our sincerest apologies. We are planning a redevelopment of our property in the ending of 2013; however we are still...More

Reviewed November 8, 2011

LOCATION: The location is perfect if you like the hustle and bustle of the city. It's very close to 1) Duke's Statue and where you can rent boards and learn to surf 2) International Market Place if shopping and browsing is your thing. There's a...More

Thank nadarien
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded November 11, 2011

Thank you nadarien for posting your feedback from your visit with us. We are so pleased to hear that you enjoyed our location and found it convenient. I just wanted to clarify that we do not offer valet at our hotel, we have self-parking only...More

Reviewed November 8, 2011

Overall not a bad hotel for the price you pay. The best thing about the hotel is the location in Waikiki and price wise we paid around $150/night and for that price I can't complain too much. However just like other reviewers have mentioned you...More

Thank DeejayD
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded November 11, 2011

Aloha DeejayD! Thank you for your honest feedback. We are happy to hear that you enjoyed our location and value, as many of our guests do. We hope to welcome you back to the Sheraton Princess Kaiulani Hotel. Mahalo.

Reviewed November 8, 2011

We enjoyed our stay. We had an ocean view and it looked out towards Diamond Head. Definitely worth the little extra money! Room was fine, clean and the way it should be. This was a great deal at $150 or so when considering the location...More

Thank Ready4MoreBeach
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded November 11, 2011

Mahalo nui loa Ready4MoreBeach for your great review of your recent stay with us. The ocean view of Diamond Head is breathtaking to wake up to every morning. We are so pleased to hear that you enjoyed your accommodations and hope to see you back...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$215 - $398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$215 - $398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1751)
Room & Suite (743)
Pool & Beach (189)
Dining (89)
Amenities (69)
Family and Play Areas (8)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
ros h
February 19, 2018|
AnswerShow all 4 answers
Response from patring26 | Reviewed this property |
Always request for the type of bed you like. and make sure to mention that to the receptionist of what bed did you requested so that they can confirm that and also if they are available as well.
0
Votes
OceanDrop
February 2, 2018|
AnswerShow all 4 answers
Response from StarwoodWaikiki3 | Property representative |
Aloha, Thank you for reaching out to our team. Each guest room is equip with a mini fridge. Microwaves are also available for a daily fee and can be requested upon check in. Our lovely hotel is great for children and... More
0
Votes
Jason M
December 5, 2017|
Answer
Response from StarwoodWaikiki3 | Property representative |
Aloha Jason, Unfortunately we do not have a club lounge on property. That said, we do have similar services available to our gold members to thank them for their much appreciated loyalty. Please check with our front desk... More
0
Votes
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Room Tips
"Ocean view rooms are fantastic!"
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"high floor, rooms at end of hall have best water view"
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"High floor, away from elevators"
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"The higher floors will have a better ocean view and see over the hotel that is on the beach."
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