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Sheraton Princess Kaiulani

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#50 of 84 Hotels in Honolulu
GreenLeadersSilver level
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Sheraton Princess Kaiulani
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3,086 Reviews from our TripAdvisor Community

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Showing 2,073: English reviews
Las Vegas, Nevada
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

When we arrived we were treated to a fresh basket of fruit to our room, The staff is wonderful, they cater to every need, the rooms are beautiful and the food is great. i would stay here again. I give it 5 stars

Helpful?
Thank lvr0se
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

I enjoyed my stay, room outdated, housekeeping not great by no stretch of the imagination and front desk staff not very equipped to handle issues. What they lack in professionalism the bar staff makes up for with their personality and genuine concern for the customer. Not because of alcohol, cause I don't drink, but if you dine there they push... More 

Helpful?
1 Thank metcalf B
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Metcalf B, Thank you for your much appreciated feedback regarding your recent stay at the Sheraton Princess Kaiulani Hotel. Our guests are very important to us and as such we are grateful for your insight. We deeply apologize that you did not receive the service that you deserve and we expect of our staff. I have shared your feedback... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We just returned from a 10 day stay at The Sheraton PK. We arrived very early in the morning and was very happy to be told by lovely Gregg at front desk that we had a courtesy room until our checkin. I was a little worried when i saw the room as it was very dated and small however i... More 

Helpful?
1 Thank Elli A
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Elli A, Mahalo for choosing to spend your anniversary with us! We are always looking for ways to improve and as such your feedback is very important to us. We are glad to hear that you enjoyed your stay at the hotel and your room. Our location in the heart of Waikiki is also great for those looking to... More 

Auckland, New Zealand
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this property a number of times - and it continues to improve. A soft refurbishment of the foyer and rooms has brought the property in line with most of its Waikiki competitors. Where it excels however is the great value amenities for the resort charge. Unlike others that just provide internet, parking and beach towels the... More 

Helpful?
Thank Gregg A
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Gregg A, Thank you for choosing to stay at the Sheraton Princess Kaiulani Hotel. We appreciate your continued support and especially appreciate your feedback regarding your stay at the hotel. Our team recently completed a refresh to a number of our guest rooms, the dining areas and the lobby area and will continue to make minor upgrades to the... More 

Miami, Florida, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Right in the center of Waikiki beach. Great food. Friendly staff. Can't go wrong with the Sheraton name. Hotel could use an upgrade though. Its getting on in age and needs some modernization. Overall I would recommend to stay there.

Helpful?
Thank Rich S
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Rich, Thank you for your much appreciated feedback following your recent stay at the Sheraton Princess Kaiulani Hotel. Our team works very hard to make sure our guests are well taken care of and we are always looking for ways to improve. We are currently working on a number of minor upgrades throughout the property in hopes of giving... More 

Sunshine Coast, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Loved the location. Straight across the road from the beach and close to all the action in Waikiki. We had friends staying in more modern beachfront accommodation that was actually so busy, we found it refreshing to return to the calmness of the Sheraton PK. There was never a wait at the elevators, although it was a little hard to... More 

Helpful?
Thank pearler2015
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha pearler2015, We're so happy to hear that you enjoyed your recent stay at the Sheraton Princess Kaiulani Hotel. Our location in the heart of Waikiki is perfect for guests looking to enjoy the beach, shopping and nearby restaurants. As you mentioned, the Sheraton Princess Kaiulani Hotel also offers guests a way to escape the crowds, we are close enough... More 

Brisbane
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a package trip, 2 adults and a 4yo. Initially I was disappointed with the hotel; the pool area was small and dated. I soon realised that many of the hotels had small pool areas and we weren't really missing out. The staff were friendly, the hotel was just across the road from the beach, the ubiquitous resort... More 

Helpful?
Thank TatOnHols
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha TatOnHols, We are happy to hear that you and your family enjoyed your visit to the Sheraton Princess Kaiulani Hotel. Thank you so much for taking the time to share your feedback with our team as we are always looking for ways to improve our guest's experiences. We are extremely lucky to have such a great team of associates... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I like the accessibility to the beach and stores all within walking distance...staff was very professional and respectful...stay was nice being on the 25th floor a great view at night I recommend anyone to stay here on your trip to Honolulu...breakfast buffet is first class...they also offer their own luau which is very nice

Helpful?
1 Thank Alfred H
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Alfred H, Mahalo for taking the time to share your feedback with our team. Our location in the center of Waikiki makes it very convenient for guests to enjoy the nearby shops, restaurants or beaches. We are happy to hear that you were able to stay in one of our newly refreshed rooms on the 25th floor and that... More 

Tauranga, New Zealand
Level Contributor
171 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, great location, very close to beach and shops. Staff friendly and helpful. Pool great. Lots of free entertainment in evenings. The rooms are very well presented but are showing their age. The room was always clean and tidy with clean towels every day. Was very noisy due to shopping center being built next door but this show be... More 

Helpful?
2 Thank 155richard81
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha 155richard81, Thank you for your feedback. Our location in the heart of Waikiki it very convenient for guests looking to walk to the beach, nearby shops or restaurants. At the Sheraton PK we are also very fortunate to have an amazing team of associates who work extremely hard to ensure that our guest rooms and common areas are in... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is beautiful and the location is perfect. The staff was beyond helpful and friendly. Located across the street from Waikiki, the hotel is in the perfect location. There was a beautiful band playing of a night time and it was beautiful to sit on the balcony and listen. The room was great. Bed was very comfortable. However, the... More 

Helpful?
1 Thank GMHENK
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha GMHENK, We are so glad to hear that you enjoyed your stay at the Sheraton Princess Kaiulani Hotel. We appreciate you taking the time to share your feedback with our team. We're very lucky to have such a great team of associates who truly care about each and every one of our guests. We look forward to welcoming you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $212 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu
Hotel Style:
#13 Top resorts Hotel in Honolulu
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