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Sheraton Princess Kaiulani

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Traveler (2022)
Room & Suite (886)
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About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Sheraton Princess Kaiulani is located in the heart of Waikiki just steps from Waikiki Beach and a short drive to downtown Honolulu, Hawaii. The hotel invites guests to experience the true spirit of aloha while enjoying daily cultural activities, fresh, local breakfast and dinner buffets and the Splash Bar!
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family Resort
Green
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
253Restaurantswithin 0.3 miles
79Attractionswithin 0.3 miles
3,982Reviews
2,687Photos
101Q+A
100Room tips
Traveler rating
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  • 1,659
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  • 351
  • 224
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Popular mentions
Great location !Staff is friendly and welcoming.Rooms were clean with perfect view.If you have any questions just ask Chance,he greets you outside the hotel.Patricia is wonderful at the breakfast buffet where you can get the best omelettes and croissants. The only unfortunate
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Had the opportunity to stay here for one night in Waikiki. Beautiful, clean hotel with location that can’t be beat. Easy walking distance to the beach and shops, nice pool and bar service was good! Friendly staff and great breakfast in the morning!!
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We stayed at the Sheraton Princess Kaiulani, and I have to say that I was shocked. The property is clearly aged (aging would have been 15 years ago). Elevators, corridors and bedrooms looked great 30 years ago...but in 2019, It is a disgrace from Starwood now Marriott! (Please
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Response from SheratonPK, Manager at Sheraton Princess Kaiulani
Responded 5 days ago
Aloha Ming_Travels, We are so sorry to hear that you we failed to exceed expectations during your stay with us. We strive to deliver an exceptional stay for all of our guests, and we are disappointed to know that we let you down. We look forward to unveiling our new, modern elevators very soon. But, we do understand that there is no convenient time to conduct maintenance, so we extend our sincerest apologies if you were unhappy with the state of the old elevators. Please know that we offer many different room types to accommodate all of our guests' needs. Our ocean view rooms feature breathtaking views and an upgraded interior. We hope to welcome you back in the future and leave you with a better impression of our hotel. Mahako, Bri K. Sheraton Princess Kaiulani Guest Experience Team
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+1
This hotel is kept nice on the outside, but the rooms are in SERIOUS need of a makeover. Painted wallpaper, gross rusty bathroom, worn out dirty carpet (just to name some highlights). As a Platinum “Elite” it makes me wonder if THIS is the room they picked for me, what do other
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Response from Escape14945865451, Manager at Sheraton Princess Kaiulani
Responded 6 days ago
Aloha daisy20071960, Thank you for your loyalty in being a platinum elite member with us . I apologize that the quality of your room is not to your standard. As a team we recognize that the hotel is dated and that improvements need to be made to the property to ensure the satisfaction of our guests. While maintaining the property and slowly making improvements, we do our best to work with all of our guests to meet and exceed their needs and expectations. Please feel free to contact us or see us at the front desk so that we may have the opportunity to address your concerns in greater detail. Mahalo, Reece
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Very reasonably priced and an old school atmosphere that is part of the charm This is not a new or five-star resort but it has a great vibe Staff over all Are as good as they get Very nice pool area with music playing all day and then live music at night and very good bar
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Response from SheratonPK, Manager at Sheraton Princess Kaiulani
Responded 5 days ago
Aloha islandrockin, Thank you for sharing your experience with us! We love that you had a great experience with our staff and enjoyed your stay in Waikiki. Vacation is pretty great when your toughest choice is between going to the pool or the beach! We're so glad you chose to stay with us and we hope to welcome you back again; Mahalo, Bri K. Sheraton Princess Kaiulani Guest Experience Team
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All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Electrical outlets with USB at the bedside
Electrical outlet with USB at desk
Shower
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123456178
Hi, I believe that you can extend your room allocation by paying an extra fee if you have a late flight
0 votes
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I'm staying at the moment typing from my room on the 14th floor of 29 .. the top few floors have been renovated .. this is my 5th time here and I've stayed at quite a few hotels.. I love it here .. I've been on top floors, lower floors .. pool view rooms and tower rooms,...staff friendly and helpful and it's not busy around the pool like other places .. great central location .. some of the rooms do have that old Hawaii feeling but that's what I love.. don't let it bother you, it's a great place to stay.. I'll stay here every time I visit
2 votes
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Aloha!, The spot to meet the Big Kahuna Beach Service is directly in front of the Duke Kahanamoku Statue three times daily. They will bring fresh towels, fruits and cold water. Mahalo, Bri K.
1 vote
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Stay away, I was at the PK for 13 nights while the strike was on. I stayed in a pool view room you couldn’t hear the noise with the door closed but it’s not worth staying anywhere near these hotels the noise on the street is ridiculous. You pay top dollar for these hotels to relax not be yelled at when entering and leaving the hotel.
1 vote
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12345621
"Go check other properties"
"Go for the Ainahau Tower"
"I prefer ocean views so get a room high up and as close to the ocean as possible"
"Higher floors have the best views."
"Ask for a room looking towards the ocean."
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12345620
PRICE RANGE
$187 - $373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton princess kaiulani hotel honolulusheraton hotel honolulusheraton hotel princess kaiulaniprincess kaiulani hotelsheraton honoluluhonolulu sheraton
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1152
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