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Sheraton Princess Kaiulani

#50 of 83 Hotels in Honolulu
GreenLeadersSilver level
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Sheraton Princess Kaiulani
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3,058 Reviews from our TripAdvisor Community

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Showing 2,056: English reviews
Kingston, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fabulous staff, great tour desk, well maintained rooms and hotel grounds. The pool is lovely, clean and warm, and the poolside atmosphere is inviting and relaxing. The staff really go out of their way to make your stay as enjoyable as possible and create a worry free holiday!

Helpful?
Thank Holly H
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Holly H, Thank you so much for your kind feedback regarding your recent stay at the Sheraton Princess Kaiulani Hotel. We are so very glad to hear that you enjoyed your time with us, we were especially happy that you had a chance to enjoy our pool area to the fullest. Thank you for allowing our team to be... More 

Christchurch, New Zealand
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice and close to the beach and the main street with all the shops. Rooms are a good size with balconies. We enjoyed the pool each day after a visit to the beach over the road for a swim. I have stayed here three times and would definitely stay again.

Helpful?
Thank philippagoile
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha philippagoile, Thank you for again making the Sheraton Princess Kaiulani Hotel a part of your Hawaii vacation. We are extremely happy to hear that you were able to enjoy the beautiful summer weather both at the beach nearby and at our lovely pool. We look forward to having the pleasure of welcoming you back again soon. Mahalo! More 

Manchester, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was a first-time visitor to this hotel and to Honolulu, and I could not fault the customer service one bit. Everybody from the doorman to the repairman (who came to fix a leaky air conditioning unit in my room) was friendly and helpful. I arrived exceptionally late at night after a long flight from New Zealand, and was pleasantly... More 

Helpful?
Thank JSwift1
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha JSwift1, We are so happy to hear that you enjoyed your first ever visit to Honolulu! We are thankful to have been a part of your vacation experience and grateful for your kind feedback. From our front desk to our housekeeping and security associates, all of our team members take pride in making sure that our guests are well... More 

Wakefield, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a great view of the beach from our room. Ideally situated for the shops and beach though because of this you do get some road noise from about 6 30. Very comfortable and modern and well presented. The service is excellent in the hotel and staff very friendly. The pool area is lovely and especially nice staff who... More 

Helpful?
Thank jane I
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha jane I, Thank you for your feedback. Our location in the heart of Waikiki does make it very convenient for guests to explore the beach, shops and restaurants in the nearby area. We apologize for the noise level as we currently have a few neighboring construction projects going on, many of which are set to be done in August.... More 

Mermaid Waters, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

You cannot fault a Sheraton and once again we were not let down. A true Hawaiian welcome, beautiful staff, entertainment, food amazing. Pool, just right, restaurant perfect. Accommodation needs a little update but very comfortable. The rooms are comfortable. Thank you Sheraton.

Helpful?
Thank Sally K
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Sally K, Thank you for sharing your kind remarks about your recent stay at the Sheraton Princess Kaiulani Hotel. Our team does their very best to ensure that each guest feels welcome and at ease during their visit. We're so glad to know that you enjoyed your vacation and we're thankful to have been able to make your stay... More 

Southern Finland, Finland
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Clean rooms, though the smallest on the islands I have tried! Staff went out of their way to help! Location was decent, restaurant was good but way over priced! Pool area is nice, and spacious. Bar was small but service was fast. I would definately return.

Helpful?
Thank Tony834
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Tony834, Thank you for your kind remarks. Our staff works very hard to make sure that all of our guests are well taken care of and their stay at the Sheraton PK is memorable. We are glad to hear that you enjoyed your visit and look forward to welcoming you back again soon. Mahalo! More 

san francisco
Level Contributor
164 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

The Princess Kaiulani is very well located on Kalakaua Avenue, and pretty much in the center of Waikiki. The hotel has been here since the 1960's, and while it has been refurbished a number of times, it hasn't been recently and that makes for dated rooms with bathrooms that are clearly from the 60s. Ok, it's Waikiki and you're not... More 

Helpful?
Thank SFworldtraveller
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha SFworldtraveller, Mahalo for taking the time to share your feedback with us. We appreciate your insight as we are always looking for ways to improve. Our team is currently working on a number of refreshes throughout the hotel in order to give the guest rooms and common areas a new, modern feel. We hope that you have the chance... More 

New South Wales, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice and clean and one street back from beach with nice views if your high enough. There was a lot of construction going on next door so that was disappointing but the rooms were clean and staff very helpful.

Helpful?
Thank deborah23121958
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Deborah23121958, Thank you for your feedback following your stay at the Sheraton Princess Kaiulani Hotel. We are happy to hear that your found the hotel to be very clean as our team works hard to make sure the facilities and guest rooms are in top shape. We apologize for the noise caused by the construction in the areas surrounding... More 

Maryland
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is in serious need of a renovation. I've been to this hotel twice and the staff is very nice. The lobby is beautiful and the greatness stops there. The rooms are old and musty. They offer the government rate which is good and they are centrally located near the beach. If you are a platinum member they offer... More 

Helpful?
2 Thank thesunchaser
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha thesunchaser, Thank you for taking the time to share your feedback with our team, we are always looking for ways to improve and your insight regarding your recent stay at the Sheraton Princess Kaiulani Hotel will help us to do so. We also appreciate your kind remarks about our staff. We understand that the hotel is in need of... More 

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Trenton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

While it appears to be an older hotel on the strip, it has a great access to the beach, shopping and restaurants. The staff was very friendly and readily available to assist if required. Once you step out the front door you find yourself surrounded by the atmosphere that is Waikiki. The only downside was the construction going on next... More 

Helpful?
Thank Delta G
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Delta G, Thank you for taking the time to provide our team with feedback following your recent stay at the Sheraton Princess Kaiulani Hotel. Our location in the heart of Waikiki is of great convenience to those guests who are truly looking to explore the area. Our hardworking staff takes pride in providing each and every guest with superior... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $209 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu
Hotel Style:
#13 Top resorts Hotel in Honolulu
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