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Sheraton Princess Kaiulani

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#49 of 84 Hotels in Honolulu
GreenLeadersSilver level
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Sheraton Princess Kaiulani
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3,122 Reviews from our TripAdvisor Community

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Showing 2,100: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

For the price princess kaiulani is perfect. Across the street from the moana surfrider which is right on the beach so you get the great location for a great price. Pool is on main level which is always preferable compared to a rooftop pool. Hotel was fully booked but whenever we arrived at the pool there was always chairs for... More 

Helpful?
Thank kalisg1
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha kalisg1, Thank you for sharing your feedback with our team. We are glad to hear that you enjoyed your visit and that our staff was able to help you whenever you needed assistance. We're lucky to have such a great team of associates at the Sheraton Princess Kaiulani Hotel. We appreciate you sharing your thoughts and look forward to... More 

Australia
Level Contributor
152 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is a block from the beach, a two minute walk to Waikiki beach, and is in easy walk to everything, shopping, the zoo and the army museum as well as eating places. There is a restaurant, bar, heaps of areas to sit and chill, read or chat to friends in the massive lobby area. The pool is a... More 

Helpful?
Thank AussieCloggi
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha AussieCloggi, Thank you so much for taking the time to share your feedback with our team. We are so happy to hear that you enjoyed your visit and that you found the hotel's location to be ideally located whether you are looking to shop, dine, explore or hit the beach. Thank you for your feedback regarding the concierge as... More 

Sydney, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Princess is still as good as ever even though it was supposed to be demolished and rebuilt a couple of years ago. I think they're putting it off because of their high occupancy rate. You don't shut down a profitable business. Everything is still clean and tidy and their sweet sleeper beds are to die for. Staff are still... More 

Helpful?
Thank Alan B
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Alan B, Mahalo for your continued support of the Sheraton Princess Kaiulani Hotel. Our team works very hard to make sure our hotel and our guests are well taken care of and we're glad you enjoyed your stay with us. We have also been working on a number of minor upgrades around the property to give it a fresh,... More 

Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

With a very quick trip in Hawaii before boarding a cruise ship back to Australia we stayed at PK and was not disappointed. When arriving at 7:30am (1 room with booked the night prior to garentee its availability) our rooms were ready and both rooms had been upgraded to beach views. We had wonderful service from Kathy at reception and... More 

Helpful?
Thank belistic93
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha belistic93, Thank you so much for taking the time to share your feedback with our team. We are always looking for ways to enhance our guest's experiences with us and as such your feedback will be very helpful. Here at the Sheraton Princess Kaiulani we are very fortunate to have such a great team of associates that truly care... More 

Honolulu, Hawaii
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Step back into old Hawaii and stay at the Sheraton Princess Kaiulani. A charming older hotel with an ambiance that newer hotels just can’t replicate. It’s open air lobby design takes advantage of the breezy trade winds. The lobby and pool were never overcrowded and the beach is just across the street. We booked directly with Starwood Hotels so got... More 

Helpful?
Thank Kathleen H
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Kathleen H, We are ecstatic to know that you thoroughly enjoyed your stay with us at the Sheraton Princess Kaiulani. From experiencing our breakfast buffet to the pool area and the nearby beach, restaurants and shopping outlets, we're happy to know that you had a chance to explore what the hotel and Waikiki has to offer. Here at the... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My wife was recovering from open heart surgery and we were hoping for a stress free holiday in Hawaii. We weren't happy with our initial hotel and had stayed at the SPK a few times before so we decided to see if we could switch hotels. Luckily we met Celeste Pagan at the SPG check-in desk and she went way... More 

Helpful?
Thank englishman2016
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha englishman2016, Thank you so much for your kind remarks and for choosing to visit the Sheraton Princess Kaiulani. We are glad that our team could provide you and your wife with the much needed rest and relaxation you were hoping for. Here at the Sheraton PK we are very fortunate to have an amazing team of associates who truly... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I really enjoyed my stay at this hotel, but who really made my stay special was Shawna Deguchi! She treated me like family making sure the room I was given made be happy. The view was excellent and the room always clean! She is an asset to your company, because she has a genuine concern about the happiness of the... More 

Helpful?
Thank P P
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha P P, We are so happy to hear that you enjoyed your recent stay at the Sheraton Princess Kaiulani Hotel. We are very lucky to have some of the best associates in Waikiki who truly care about our guests and work to make sure they are well taken care of. Thank you so much for sharing your feedback with... More 

Geelong, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are staying here in October with friends for our 40th anniversary and our friends birthday and the service we have had already answering our requests is amazing! The replies have been so quick and staff, especially Terry have been really helpful. Looking forward to our stay if this is any indication of what we can expect.

Helpful?
Thank Kristine B
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha Kristine B, Thank you so much for sharing your feedback with our team. We are excited to welcome you and your friends to the Sheraton Princess Kaiulani Hotel, thank you for choosing to celebrate with us! We are so fortunate to have a great team of associates like Terry who truly care about our guests and our hotel. Looking... More 

Texas
1 review
5 of 5 stars Reviewed 1 week ago

We were in a bind to find a hotel for one night and we sooo lucked out that the Sheraton Princess Kaiulani had a room open. The reservation associate was very pleasant and accommodating. When we arrived we were greeted with happy, friendly, and helpful staff. Uyen, the hotel associate that check us in was so helpful, accommodating and friendly.... More 

Helpful?
Thank jilltravel2016
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha jilltravels2016, Thank you so much for sharing your feedback following your recent visit to the Sheraton Princess Kaiulani Hotel. Our team works very hard to make sure that our guests are well taken care of from the moment they check in and until the depart our hotel. We're very fortunate to have such a great group of associates like... More 

United States
Level Contributor
168 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

This Sheraton must be THE stop for EVERYONE one block from Waikiki and everything that it offers. It was really too busy for us. Masses of people coming in and out all day and night. Nice rooms, our pool view room had a quarter (the coin) sized view of the ocean! Comfy beds and nice room accoutrements. The highlights were... More 

Helpful?
Thank George H
sheratonpk, Manager at Sheraton Princess Kaiulani, responded to this review

Aloha George H, Thank you so much for taking the time to share your feedback with our team. We are always looking for new ways to improve and make our guest happy and as such we appreciate you sharing your insights. We are glad you were able to experience some of the services our Big Kahuna beach services team offers... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815-6203
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $227 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu
Hotel Style:
#12 Top resorts Hotel in Honolulu
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