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Moana Surfrider, A Westin Resort & Spa

5,366 reviews
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Traveler (3722)
Room & Suite (879)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travelers talk about
“beach bar”(447 reviews)
“the banyan tree”(290 reviews)
“rocking chairs”(307 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
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Rooms
Jan 30Jan 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,366)Write a Review
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All reviewsbeach barthe banyan treerocking chairstower wingbeautiful hoteloldest hotelwaikiki beachheavenly bedolder partocean vieworiginal buildingold hawaiidiamond headnew toweran umbrellaheart of waikikiour honeymoon
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1,911 - 1,915 of 4,059 reviews
Reviewed November 17, 2014

For a 3 night stay the sole person who made a positive impression was a host at the Veranda Restaurant named Steven. He was so polite, professional, and kind. On day of arrival there was confusion with the billing. The receptionist made no attempt to...More

3  Thank Bailey1001
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded November 24, 2014

Aloha Bailey, Mahalo for sharing your experience. We apologize for your less than perfect arrival experience and personal encounters with our Guest Service Agents throughout our stay. We also regret that we were unable to connect with you during your stay, regarding your billing discrepancy...More

Reviewed November 15, 2014

We travelled to Oahu from Las Vegas for the second part of our honeymoon. We booked through Trailfinders and opted to pay that little bit more for a Premium Tower Room (high floor) with a Sea View. The hotel is beautiful, it was the first...More

5  Thank Suebo80
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded November 24, 2014

Aloha Sue, Mahalo for choosing to stay with us to celebrate your honeymoon. It is always a pleasure to be a part of such a special occasion. We are happy to hear that you were pleased with your guestroom in the Tower Wing, especially the...More

Reviewed November 14, 2014

Beautiful see view room well cleaned and very nice food good drinks bit more expensive that elsewhere but pool bar lovely at night BEDS VERY COMFY Great location on beach with own private area, beds available at cost thoughMore

1  Thank golfbuddie1911
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded November 24, 2014

Aloha, Thank you for staying at the Moana to celebrate your 25th anniversary. We are delighted to have been a part of your special occasion and are pleased to hear that you thoroughly enjoyed your stay with us. It is wonderful to hear that you...More

Reviewed November 14, 2014

This was our 3rd stay at the Westin Moana Surfrider. It was where we spent our honeymoon in 2006 so it has sentimental value. We returned in Sept 2013 and recently stayed last week for 9 nights however on this trip we brought our parents...More

9  Thank PlumeriaCoastal
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded November 24, 2014

Aloha, Thank you for sharing your experience with us. It is unfortunate that we were unable to exceed your expectations on your last stay at the Moana. We regret that your arrival and beach experiences were less than perfect and are disappointed to hear that...More

Reviewed November 12, 2014 via mobile

This was our 6th time to stay at the West in Moana Surfrider and it gets better each time. Can not over recommend this hotel for a Honolulu hotel. You will not be disappointed. Try to get the Diamond wing ocean views on a lower...More

1  Thank rdavidreeder1
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded November 19, 2014

Aloha R. David, Mahalo for returning to stay at the Moana. It is always a pleasure to welcome members of our ohana, which means family in Hawaiian, back to the Moana time and time again. We are glad to have exceeded your expectations on your...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
$335 - $551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$335 - $551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3722)
Room & Suite (879)
Pool & Beach (409)
Dining (176)
Hotel & Grounds (2622)
Bathroom (122)
Business Center & Event Rooms (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
joeysmom22
November 14, 2017|
AnswerShow all 8 answers
Response from kellyv8 | Reviewed this property |
No it no smoking on property! :)
0
Votes
KSCoolBreeze
October 10, 2017|
AnswerShow all 5 answers
Response from Deborah Lau O | Reviewed this property |
Yes, we parked at The Sheraton Princess Kaiulani Hotel parking lot.
1
Vote
puccipuppy
September 18, 2017|
AnswerShow all 12 answers
Response from Fiona K | Reviewed this property |
I have never actually swam in the pool, it is quite small for a resort pool, I would probably advise you to contact the Moana Surfrider directly in regards to it's depth. As far as the beach out front, it is quite rocky and... More
1
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Room Tips
"An SPG membership will entitle you to an upgrade if available."
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"Don't go there ... rooms are very small and very expensive."
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"If looking for a bit of style and/or don't like waiting long for lifts, go for the old wing."
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"Don't stay in the west wing of the hotel"
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