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Moana Surfrider, A Westin Resort & Spa

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#18 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
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Moana Surfrider, A Westin Resort & Spa
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4,391 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,260: English reviews
Greater Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed at this hotel about 6 times over the last 10 years in all of the various types of rooms on offer. They are all comfortable and have their own advantages. I must say that I believe The Westin group must be cost cutting where it isn't immediately evident to the customer who hasn't stayed at the hotel... More 

Helpful?
1 Thank ssfelst
GuestExperienceAgent, Guest Relations Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha ssfelst, First and foremost thank you for your loyalty to the Moana Surfrider. We are pleased to hear that you feel our Beach Bar is unbeatable. We know that you have several options when traveling to the islands and really appreciate that you continue to chose the Moana. Thank you for taking the time to provide us with your... More 

Washington DC, District of Columbia
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week and enjoyed the location very much. There is a beautiful courtyard where you can enjoy snacks and live entertainment while watching the sun set. The hotel is close to ample shopping and restaurants and offers a lovely tea service at the Veranda. There is also a small spa onsite. The hotel is expensive and... More 

Helpful?
Thank Yvonne N
Denver, Colorado
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Inconsistent staff service. The valet didn't even acknowledge us or say thank you after being tipped. Only on the day of checkout did we have a guy named Frank who was so friendly and service oriented. The hostess at brunch acted put out but thankfully the servers were great! Housekeeping didn't clean very well at all. No vacuum for sure.... More 

Helpful?
Thank mshlm
Clarence, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of five stayed at the Moana Surfrider for 9 days in August, 2016. We have stayed at the Moana on many prior occasions, dating back about 10 years. After our first couple of trips those years ago, it quickly became my husband's favorite destination and we've been lucky enough to return many times. The essence of why we... More 

Helpful?
2 Thank colleencpd
Melbourne, Australia
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this place. Seriously love it. The hotel AND the location. The hotel is big but totally charming and the ocean so close and so lovely. The Westin is perfectly placed. Surrounded by a myriad of quality shops and restaurants, it also has easy access to the beach and is a pleasant enough walk to and from Diamond Head.... More 

Helpful?
Thank Michelle C
Christchurch, New Zealand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is an excellent hotel which we think is the best in Waikiki. Has old world charm with modern facilities. Great building and amenities. Lots of great staff and guests. Excellent night time entertainment. A really enjoyable stay. Closest to beach in Waikiki

Helpful?
Thank Graeme B
Putney, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at the Moana. The lobby and interior have to be seen to be believed. The rooms are perfect. The courtyard is fantastic. I dined breakfast, lunch and dinner every day on the restaurant patio. It was beautiful at sunset. Perfect for couples dining. I was fortunate enough to have a room with a view of... More 

Helpful?
Thank William B
GuestExperienceAgent, Guest Relations Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha William B, Thank you for taking the time to provide us with your five star experience. We are happy to hear that you enjoyed the entire hotel but most importantly our restaurants and bars. I have shared your positive comments with our food and beverage leaders. We hope that you chose to stay with us. Until we meet again.... More 

Fort Lauderdale, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I had high expectations for the Moana Surtrider given its incredible history, and I'm pleased to report that our expectations were exceeded. Our Ocean-Front room was absolutely amazing, each staff member we interacted with was professional and friendly. We will surely visit this property again.

Helpful?
Thank Lrice255
GuestExperienceAgent, Guest Relations Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

E Komo Mai & Mahalo Nui Loa to you Lrice255 for your positive words on the exceptional customer service provided by our amazing Moana associates here at the First Lady of Waikiki! We are thrilled to that we exceeded your expectations, and cannot wait to welcome you back. Me Ke Aloha Pumehana ~ With Warm Aloha ~ More 

Scottsdale, Arizona
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Moana Surfrider is a beautiful hotel. We are staying in the new tower as we heard it was renovated. It has a lovely view of the ocean, swimming pool, pool bar. Very clean and comfortable. I think it was the 1st hotel built in Honolulu. People are friendly and very accommodating. Would stay here again!

Helpful?
1 Thank Cheryl L
GuestExperienceAgent, Guest Relations Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Thank you Cheryl L for staying at the Moana Surfrider, A Westin Resort & Spa during your recent visit to the island of Oahu. We appreciate being given the privilege to be your island host and look forward to welcoming you back. Me Ke Aloha Pumehana ~ With Warm Aloha ~ More 

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

After going to this hotel five times in the last 12 years I am disappointed that the service is not what I have experienced before.The decor and position of the hotel is fantastic but the money you pay you should expect more.I feel they cater more to the high end market so will be trying another hotel next time.

Helpful?
Thank Dianne M
GuestExperienceAgent, General Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Dianne, I'd like to start by thanking you for your loyalty over the past 12 years. I'd also like to thank you for taking the time to provide us with your negative experience. It is truly disappointing to hear that you did not experience the level of service that was once provided. Although we missed the mark during your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $325 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Hotel Style:
#5 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#11 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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