Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#36 of 93 in Honolulu
Location
4.8
Cleanliness
4.3
Service
4.1
Value
3.5
Travelers' Choice
GreenLeaders Silver level
Welcome to the Moana Surfrider, a Westin Resort & Spa, a Waikiki Beach a resort in Honolulu, Hawaii located in the heart of Waikiki near shopping, dining and entertainment. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. We offer a beautiful and amenity-filled oceanfront luxury setting right on Waikiki Beach.
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Property amenities
Electric vehicle charging station
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children's television networks
Highchairs available
Valet parking
Paid public parking nearby
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.3 miles
87Attractionswithin 0.3 miles
Contact
2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Getting there
Rental CarsSee rental cars from $39/day
6521Reviews151Q+A100Room tips
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Most Recent
Aloha! Once again, we've visited for our annual vacation and have thoroughly enjoyed our trip yet again! Just to reiterate, we come to visit all the wonderful Unko's and Auntie's that work at this wonderful Resort, which we've been coming since before kids (now 14 and 9). We would like to thank everyone from the front desk (Irene and Keloa and others) to the Veranda Bar (Brian, Jarrett, Wade, Matt, Zech and others), Snack Bar (Sheri, Nancy and others), Pool (Collin, Lee, Isaac and others) to the Beach Bar (Marnie, Harry, Clayt, Peter Ono, Peter E., James K., John-John, Craig, Tommy, Eddie, and others plus all the servers!!! These hard working folks and all other staff are the ones holding it down for spot! Many thanks again for the Aloha and we'll see you all again next year!!! Wongz…
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Date of stay: June 2022
Helpful
From check in to check out we had a great stay. The room was very clean and had a beautiful view of the ocean . The staff was friendly and attentive. The pool like others have said is small and the chairs are all taken very early in the am, but we are beach people and didn’t mind. We parked our car and only moved it for long day trips , everything else was in easy walking distance. Many options for restaurants and shopping nearby.
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Date of stay: June 2022Trip type: Traveled
Helpful
Beautiful view of the surfers in Waikiki. We sat on the balcony enjoying the cool breeze and watching all the surfers. This hotel is right in the middle of Waikiki beach with so many restaurants and shops all around. Nightly music is very pleasant. The staff is wonderful and will do what they can to make your stay as comfortable as possible. Of course, as every single place I’ve been there are never enough lounge chairs around the pool. I’ve yet to stay at a hotel or condo with enough lounge chairs around the pool. But this place is still 5 out of 5.
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Date of stay: June 2022Trip type: Traveled
Helpful
Location is excellent ! On Waikiki beach next to all the best shopping and restaurants. Excellent service by the team members especially Janet our house keeper she was out standing! The restuarant staff knew our name by day 3 and the really went above and beyond with our 16 month old Daughter !
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 5 days ago
Aloha marcelo_pilot, Mahalo for taking the time to share your experience at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Everything we do is designed to provide a revitalizing experience for our guests filled with Hawaiian hospitality; therefore, we are pleased that we exceeded your expectations with our unbeatable beachfront location and thoughtful service. We will gladly share your kind remarks with Janet and all our associates. It was our pleasure to accommodate you and your family, and we look forward to seeing you all again whenever your travels bring you this way. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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This was our first visit to Hawaii. I loved the Moana's sense of history and style. The location was great with many walkable shops and restaurants. Our room was ocean front with a balcony and beautiful views. Newer, trendier hotels may have more amenities (ie USB ports everywhere) but we were very comfortable. The staff was friendly and very helpful with any questions.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: The room balconies in the "tower" are larger than those in other areas.
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Helpful
Having the 3rd time visiting Hawaii, we wanted to try out Moana Surfrider this round. Our party of 7 booked 3 rooms for a week. At a 5-star price tag, do not mistake you’ll get ANY 5-star service. The rooms are equipped with basics like a kettle, an ancient single-cup coffee maker, cheap quality bar soap and shampoo. You have to make a request for everything else. Life seems easier if you managed to order on the apps and the staff at the other end acknowledged your request….from experience, you’ll end up waiting for the delivery after 24 hours. Room cleaning was average, I checked in my room finding a half-finished bottle of ice tea in the fridge. Water pressure on the higher floor was a joke. Not knowing if they’re understaffed or underpaid...the staff at the front desk cannot greet you properly and do not value your business. I found Mr. Keola especially rude and blunt to talk to. Apart from the long history of this building, Moana Surfrider does not have anything to shout about in terms of location and service. There are a lot of choices in the neighbourhood that can make a pleasant stay.…
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Rooms with city views are very noisy during the night due to street performance.
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Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha DW5840, Mahalo for taking the time to evaluate your stay. Our primary focus is making sure you receive exceptional service from our associates, and we are disappointed this was not your experience. We truly apologize and it is our promise that this will be addressed. Also, we are sorry for not meeting all of your expectations. We are always looking for opportunities to improve our guest experience, and we are grateful for all your feedback. We hope you will give us another opportunity to show you our commitment to exceptional hospitality on your next visit to Waikiki. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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We are Titanium Elite members and have stayed at the Moana for the past five years. I fully understand that they were closed due to Covid and forced to stop providing many of the guest amenities during the pandemic once they reopened. However, we were there last Feb. and it's amazing how they completely jumped on the COVID CONVENIENCE bandwagon; taking complete advantage of their guests! They eliminated everything that cost them money!! It was so obvious and even the concierge agreed with us that they are using Covid as an excuse to save money! Sadly, the welcome orchid lei was eliminated. The In-room dining & the beach club lounge were still not in operation. As Titanium Elite members, we loved the beach club lounge! And we deserved it! Last year, they gave us an $8 voucher to eat breakfast at The Veranda restaurant, which is way overpriced, rather than a complimentary "token" breakfast the Beach Club Lounge! Thankfully, the Beach Bar was running at full capacity; elbow to elbow, not one bit worried about Covid contact because it's a cash cow for them! Again, the Moana Surfrider is using Covid as an excuse, but really just taking advantage of the guest by NOT providing them with the amenities they pay for AND deserve! They have entertainment in their reception area and my husband and I were sitting on the couch listening to the music. The waiter asked us to leave because we weren't purchasing drinks! Again, THE reception area, and we are Titanium Elite guests! Get off the bandwagon and get on the ball, Weston! You are disgraceful! Sadly, we'll be staying somewhere else in February!…
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Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: Go to the Outrigger Waikiki!
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1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha DEB T, Mahalo for being a valued Marriott Bonvoy Titanium Elite member and for the honest evaluation. We strive to provide an exceptional stay for all our guests; therefore, we truly regret not meeting your expectations this time, and we apologize for your disappointment as you were unable to take advantage of some of our services. We never want our guests to leave with a contrary opinion, especially our loyal guests, and we are grateful for all the feedback that helps us strengthen our guest experience and provide complete guest satisfaction. Mahalo once more for your continued support of our hotel. Your comments will be appropriately shared with our team, and we hope you will reconsider allowing us another chance to restore your faith in us. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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+1
A truly beautiful hotel with direct beach access and spectacular views. My husband and I stayed here to celebrate our 30th anniversary. Nui Loa from the guest experience team wrote a lovely note to us congratulating us on our anniversary along with a bottle of champagne. What a nice surprise.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 1 week ago
Aloha nsalandre, Mahalo for choosing Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, to celebrate your 30th anniversary and for taking the time to share your gracious review. We are elated to know you loved our rejuvenating, historic hotel and energizing views combined with our vibrant beachfront location. It is especially great to read that the thoughtful, personalized service provided by Nui exceeded your expectations, and we will enjoy passing along your kind remarks to her. We appreciate your business and look forward to hosting you and your husband again for another memorable experience. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa moanasurfriderexperience@westin.com 808-922-3111
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+1
Our family stayed here in early June. We have two teenage daughters. This is a beautiful historic hotel in the middle of Waikiki Beach. Along with the historic portion it has a more modern wing as well. The entrance was stunning with rocking chairs and a beautiful façade. The public space inside is elegant, open and airy. Check-in was great. Im a platinum and they gave me an upgrade to an ocean view. Rooms are small. Very little storage. Had to live out of my suitcase. A bit dated. The view though, is spectacular. Our view looked down the beach at Diamond head. The star of the show is the back courtyard with the banyan tree and beach bar. Just an amazing space. The pool is actually bigger than it appeared online and bigger than what it was proclaimed to be in reviews. It’s a decent size pool. May be a little small for the size of a hotel but not horrible. You do need to get there by 7 AM if you want a chair. Actually, I kept towels and put them on chairs before 7 AM. There will be a line very long at 7 AM to get a towel and a lot of the chairs will already be taken. They do a good job of monitoring chairs and putting little cards on them and watching if people are gone more than an hour. They have beach chairs and umbrellas for rent but if you want a prime spot you need to make a reservation for the following day early The day before. The beach itself is beautiful with a great view of Diamondhead. The beach house restaurant is beautiful and right on the ocean. They have a prix fix menu and is very expensive. It’s worth a splurge night. The beach bar area serves really good food and more affordable than the Beachhouse of course. But still not cheap but nothing is at a resort. There is tons of seating at the bar and tables in the area. They also have servers to roam to pool and beach chairs. They seem to have live music in one part of the lobby every night. It’s an old odd area and not sure what that was all about. They had live music out by the beach bar every night. Service was amazing. From start to finish. The front desk people were amazing, all of the breakfast servers were amazing, the bar staff were super amazing. Only one downfall. One night while I was at the Beach bar there was a woman causing major issues. Being boisterous picking fights with other patrons. I appreciate your patience but they should have gotten her out of there a lot earlier. Her and her husband ended up getting in the face of another couple and the cops were called. Again, they tried to do a good job of having patience but they should have put a stop to it earlier. Then the next day some old man gets punched repeatedly in the face by a teenager and now the cops are called again. So, wasn’t in line with the quality of this place and stirred up some anxiety but I try to look at it as entertainment. If you have young children, you may want to stay at the Sheraton or Hilton. There is just more to do on site. If you have older kids or or a couple then this is your place. Overall an amazing place to stay in the heart of everything.…
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Date of stay: June 2022Trip type: Traveled
2 Helpful votes
Helpful
+1
The Moana is an icon in Waikiki. The building and courtyard onto the beach are gorgeous. The service is top notch. It’s a busy spot so the pool is always packed and is quite small. Beach chairs are not included in your stay and quite expensive to rent. Our room was beside the street and the street performers were quite loud until 10pm. We had friends stay at the newly renovated Marriott property down the road where it was quieter, had a bigger pool, cheaper restaurant options, and was half the price. We would likely stay there next time based on our preferences. Was great to stay at the iconic Moana to experience it.
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Date of stay: November 2021Trip type: Traveled
Room Tip: Book a room away from the street
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2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Responded 2 weeks ago
Aloha meeggs, Mahalo for staying with us at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your gracious review. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach. Our associates are committed to providing intuitive and thoughtful service in the true Hawaiian spirit, and mahalo for recognizing all that they do. However, we are sorry for the noise disturbances from the street. While we know this cannot change your experience with us, please know for future visits our front desk is available at any hour to help make you as comfortable as possible. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Mahalo, Guest Experience Team Moana Surfrider, A Westin Resort & Spa
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PRICE RANGE
$485 - $586 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moana surfrider, a westin hotel honolulu, moana surfrider, a westin resort and spa, westin moana surfrider, moana surfrider westin resort, westin honolulu, honolulu westin
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
791
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Claim Your Listing Frequently Asked Questions about Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Which popular attractions are close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Nearby attractions include Saint Augustine by-the-Sea (0.3 miles), Mai Tai Bar at Royal Hawaiian Hotel (0.1 miles), and Rock-A-Hula (0.2 miles).
What are some of the property amenities at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Conveniently located restaurants include STRIPSTEAK Waikiki, Paia Fish Market, and Maguro Spot.
Are there opportunities to exercise at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Many travelers enjoy visiting Experience Nutridge (2.8 miles), Iolani Palace (2.9 miles), and Shangri La (2.5 miles).
Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have any great views?
Yes, guests often enjoy the harbor view available here.