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Queen Kapiolani Hotel

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Queen Kapiolani Hotel
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1,302 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is located at the end of Waikiki strip right accross from the city zoo. It is quieter, the rooms are small and the decor is quite dated. The pool is nice, located roght by the walk up bar, but the is definitely a huge breeze all day long.

Helpful?
Thank Gene L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

we are currently at this hotel and really enjoy our five-nights stay. The hotel is ideally located in Honolulu, close to the waikiki beach. The double exposition of the rooms is really nice, partly viewing the beach and the main look over the Diamond head cliff. We appreciate the kitchen space of the Suite, allowing to take breakfast and others... More 

Helpful?
1 Thank Philippe T
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Philippe T, Thank you for sharing your review of your stay with us at Queen Kapiolani Hotel. Our team works hard to provide all of our guests with friendly, helpful service and it is a pleasure to read this rewarding feedback in your comments. Our guests love the breathtaking views offered from their private lanais and our Kulana Terrace.... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel was one of the cheaper hotels we looked at in Honolulu, but I was delighted to find that it was great value! Location was superb across from the old volcano mountain site and walking distance from the protected/walled off beach and the main strip. We stayed at one of the upper most floors so balcony views of both... More 

Helpful?
1 Thank Laluna15
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Laluna15, Thank you for sharing your review of your experience with us in paradise! We're happy to hear that you found great value at our beautiful location and enjoyed the breathtaking views of Diamond Head and the ocean from your private lanai throughout your stay. We appreciate your comments on our team member's friendly, helpful service and are thankful... More 

Sun Valley, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

The hospitality was amazing. Wasn't a big fan of the breakfast but other then that everything was great! Friendly staff, great view of the diamond head state mountain. Would defentely stay there again

Helpful?
1 Thank dcruz748
Blake H, Director of Sales at Queen Kapiolani Hotel, responded to this review

Dear dcruz748, Thank you for sharing your review of your stay with us at Queen Kapiolani Hotel in beautiful Waikiki Beach. It is always rewarding to hear that our team members have worked hard to provide all of our guests with outstanding service. We appreciate this information in your feedback and look forward to serving you again in the near... More 

Ewa Beach, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Len checked me in and answered all my questions----quick no hassel; awesome!!! The valet---Sunny, Mike and Martinez are the best! They packed my car and were very friendly. The staff at Kulana Terrace were awesome, friendly with superb service! We truly felt the Aloha spirit. The rooms were not that impressive; but the superb staff overcompensate for the rooms. Who... More 

Helpful?
1 Thank Amy S
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Amy S, Thank you for sharing your review of your recent stay with us at Queen Kapiolani Hotel. It is our number one goal to ensure our guests receive excellent service with the true aloha spirit in mind. We are proud to read that this was exactly the case and appreciate your personal shout outs to our team members.... More 

Bangkok
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is somewhat of a gem, located at the edge of the Waikiki. Very good service from everybody. Room is a bit dated, but if you get a sea view room the view is very nice. We see the ocean, the pool and a perfect view of the park and Diamondhead and of course the beach. The pool area... More 

Helpful?
Thank stop62
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear stop62, Thank you for taking the time to share your review of your recent stay with us at Queen Kapiolani Hotel. We're happy to hear that you enjoyed the breathtaking ocean views from your room and received excellent service from our team members throughout your visit. We see you were also able to take advantage of our Kulana Terrace... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is just as nice even better than the postcard pictures. Thank you to the friendly hotel staff who tried their best to place us in the room we requested. It's a great spot in Waikiki if you want to be in the mix of things without the noise of loud crowds. The bell desk is extremely helpful and... More 

Helpful?
Thank Meagan H
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Meagan H, Thank you for sharing your review of your recent stay with us at Queen Kapiolani Hotel. It's a pleasure to read that our team members went above and beyond to ensure you enjoyed a memorable visit at our excellent location, just steps from Waikiki Beach and public transportation to all the other local activities. We look forward... More 

Sydney, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our 3rd stay at the Queen Kapiolani in 8 years. We thought after the first stay we would try another hotel which had been recommended but came back to the Queen for our last 2 visits. We find the size of the rooms we have had each time to be very comfortable for 2 older people. The staff... More 

Helpful?
1 Thank Bobs B
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Bobs B, Thank you for sharing your review of your 3rd stay with us at the "Grand Old Lady". Our team is proud that our accommodations have been the perfect fit for you on all of these occasions and that our team members continue to provide you with friendly, helpful service. Our guests love our location, on the quieter... More 

visalia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are tiny but the staff is superb. Located less than two blocks from the beach and across from the zoo. Walking distance, 10 to 15 minutes, to the best Poke in Hawaii at Onos, 747 kapahulu Avenue and you can catch the bus for the Arizona Memorial about two blocks away:bus 42. Cost is $1.00 if you have... More 

Helpful?
Thank john15018
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear john15018, Thank you for sharing your review of your stay with us at our outstanding location, just steps from Waikiki Beach and all the local attractions, dining, and shopping that the area has to offer. We are proud to read that our team members made sure you enjoyed a memorable visit and that you were able to take advantage... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I must recommend the staff at queen kapiollani for their friendliness. I felt this starts from the moment you arrive at the valet. I was pleased with the clean room and nice bed. I really want to say that the front desk is super nice and helpful whatever request we had they're always glad to help. I also want to... More 

Helpful?
Thank Ashleigh R
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Ashleigh R, Thank you for sharing your review of your fantastic experience with us at Queen Kapiolani Hotel. Our team is proud to read that you received service above and beyond your expectations from our hard working staff. This is exactly the type of quality and commitment we strive for at Queen Kapiolani and we appreciate your recommendations to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Kulana Restaurant
Kulana Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more   less 

Additional Information about Queen Kapiolani Hotel

Address: 150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815-4097
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $161 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen Kapiolani Hotel 3*
Number of rooms: 315
Reservation Options:
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Also Known As:
Queen Kapiolani Honolulu
Hotel Queen Kapiolani
Queen Kapiolani Hotel Hawaii/Honolulu
Hotel Style:
#26 On the Beach Hotel in Honolulu
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