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Queen Kapiolani Hotel

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Queen Kapiolani Hotel
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1,299 Reviews from our TripAdvisor Community

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Showing 1,097: English reviews
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was one of the cheaper hotels we looked at in Honolulu, but I was delighted to find that it was great value! Location was superb across from the old volcano mountain site and walking distance from the protected/walled off beach and the main strip. We stayed at one of the upper most floors so balcony views of both... More 

Helpful?
Thank Laluna15
Sun Valley, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hospitality was amazing. Wasn't a big fan of the breakfast but other then that everything was great! Friendly staff, great view of the diamond head state mountain. Would defentely stay there again

Helpful?
Thank dcruz748
Ewa Beach, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Len checked me in and answered all my questions----quick no hassel; awesome!!! The valet---Sunny, Mike and Martinez are the best! They packed my car and were very friendly. The staff at Kulana Terrace were awesome, friendly with superb service! We truly felt the Aloha spirit. The rooms were not that impressive; but the superb staff overcompensate for the rooms. Who... More 

Helpful?
Thank Amy S
Bangkok
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is somewhat of a gem, located at the edge of the Waikiki. Very good service from everybody. Room is a bit dated, but if you get a sea view room the view is very nice. We see the ocean, the pool and a perfect view of the park and Diamondhead and of course the beach. The pool area... More 

Helpful?
Thank stop62
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is just as nice even better than the postcard pictures. Thank you to the friendly hotel staff who tried their best to place us in the room we requested. It's a great spot in Waikiki if you want to be in the mix of things without the noise of loud crowds. The bell desk is extremely helpful and... More 

Helpful?
Thank Meagan H
Sydney, Australia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our 3rd stay at the Queen Kapiolani in 8 years. We thought after the first stay we would try another hotel which had been recommended but came back to the Queen for our last 2 visits. We find the size of the rooms we have had each time to be very comfortable for 2 older people. The staff... More 

Helpful?
Thank Bobs B
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Bobs B, Thank you for sharing your review of your 3rd stay with us at the "Grand Old Lady". Our team is proud that our accommodations have been the perfect fit for you on all of these occasions and that our team members continue to provide you with friendly, helpful service. Our guests love our location, on the quieter... More 

visalia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are tiny but the staff is superb. Located less than two blocks from the beach and across from the zoo. Walking distance, 10 to 15 minutes, to the best Poke in Hawaii at Onos, 747 kapahulu Avenue and you can catch the bus for the Arizona Memorial about two blocks away:bus 42. Cost is $1.00 if you have... More 

Helpful?
Thank john15018
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear john15018, Thank you for sharing your review of your stay with us at our outstanding location, just steps from Waikiki Beach and all the local attractions, dining, and shopping that the area has to offer. We are proud to read that our team members made sure you enjoyed a memorable visit and that you were able to take advantage... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I must recommend the staff at queen kapiollani for their friendliness. I felt this starts from the moment you arrive at the valet. I was pleased with the clean room and nice bed. I really want to say that the front desk is super nice and helpful whatever request we had they're always glad to help. I also want to... More 

Helpful?
Thank Ashleigh R
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Ashleigh R, Thank you for sharing your review of your fantastic experience with us at Queen Kapiolani Hotel. Our team is proud to read that you received service above and beyond your expectations from our hard working staff. This is exactly the type of quality and commitment we strive for at Queen Kapiolani and we appreciate your recommendations to... More 

Tecumseh, Michigan
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly staff, good breakfast buffet, and a nice pool/bar area. Rooms are very small and dated look extremely tired. Great views, right across from the zoo, so in the morning you can go out on your lanai have a cup of coffee watch the animals and look out at the ocean and diamond head! We looked at it this way,... More 

Helpful?
Thank William S
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear William S, Thank you for sharing your review of your experience with us on the quieter side of Waikiki Beach. Hearing that our team members provided you with outstanding, friendly service is truly rewarding to us as we continue to move forward with our goals towards excellence in service and quality accommodations. We're glad you were able to take... More 

Level Contributor
11 reviews
2 of 5 stars Reviewed 2 weeks ago

we had 11 days at this hotel and here is my feedback. We had first booked the doubble-dimond head view room, but upgraded to Jr Suite with ocean view. We were 2 adults and 2 kids (10 and 15). And that I am glad of. The Jr suite, was small enough. So unless you reall like it small, go for... More 

Helpful?
Thank Morten H
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Morten H, Thank you for reaching out to us with your feedback from your 11 night stay with us in Honolulu. We appreciate you sharing your compliments of our team members polite, friendly service and have shared this information internally. However, we do regret to hear of the challenges you mentioned regarding housekeeping and are surprised that you needed... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Kulana Restaurant
Kulana Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more   less 

Additional Information about Queen Kapiolani Hotel

Address: 150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815-4097
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $164 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen Kapiolani Hotel 3*
Number of rooms: 315
Reservation Options:
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Also Known As:
Queen Kapiolani Honolulu
Hotel Queen Kapiolani
Queen Kapiolani Hotel Hawaii/Honolulu
Hotel Style:
#26 On the Beach Hotel in Honolulu
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