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OHANA Waikiki East Hotel

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OHANA Waikiki East Hotel
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1,558 Reviews from our TripAdvisor Community

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Showing 1,370: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

The front desk is the first impression I get. I am a frequent traveler and the customer service is outstanding, I really appreciate the etiquette, knowledge and especially the warmth of greeting by Sarah. She made our stay there wanting to come back for more. I will be staying there more often. She is the absolute best. I am looking... More 

Helpful?
Thank Kaipo Y
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Go Sarah, Go Sarah!!! Hello Kaipo Mahalo for the wonderful feedback on our host...and...the five out of five I am so fortunate to work alongside these folks everyday and I certainly understand your sentiment. As you may be aware, Outrigger chooses to operate under a set of values – Keanowaa – a set of values that has served the company... More 

Ogden, Utah
Level Contributor
202 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel the beds were comfortable and it was fairly clean the problem is it is very outdated the rooms are large but they need some updates and the elevators are terrible. They could offer a continental breakfast would be good.

Helpful?
Thank Alan B
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Hello Alan Aloha and Mahalo for choosing to stay with us and for taking the time to post to this forum. I offer a brief response to not only thank you personally, but also offer you an assurance I do read, review and follow up on this feedback. Your two of five rating is well below our service delivery mission... More 

Vancouver, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed here for 5 nights for a quick summer getaway. This was my first time staying here and her second and I can see why she recommended it. The location is perfect, 5 mins away from Waikiki beach and there are grocery stores (Food Pantry, ABCs), restaurants and bus stops nearby. The essentials are all within... More 

Helpful?
Thank slee82
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Awesome and Mahalo Thank you in so many ways and so happy you would choose to stay again. OHANA® Hotels by Outrigger is our Mid-tier, Off-Beach Leisure Brand where guests will find local hospitality and convenience in paradise. Your comments that “Service was excellent, the staff were friendly and approachable throughout our stay. Front desk, maids and even the bell... More 

Shoreline
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location is great, there are rooms with kitchen and balcony, very close to beaches, grocery store, mall, the price is reasonable, no breakfast, free beach towel, the restaurant is next to the main entrance.

Helpful?
Thank Chanh O
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Thank you for the wonderful review. Glad you liked the beach bag. We have some new in-room photography underway – have been loaded onto this forum but it is noted: photos by “TripAdvisor Travel Expert” over four years old. All beds replaced in 2014. No bedspreads exist in any rooms. All TV’s are 42” flat screen. Apologies for any misrepresentation... More 

Irvine, California
Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to beach within walking distance. The parking fee is extra but convenient. The room is clean and quiet. Although room is not large, enough for two adults and two kids. For budget wise, this is a good hotel to choose.

Helpful?
Thank hwang123
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Many thanks for the terrific review and recommendation. For others reviewing this forum, I can add: Find Amazing, Family-Friendly Value in The Heart Of Waikiki This full-service hotel is located in central Waikiki, the gateway to all of Oahu. Located next door to the International Market Place, just one block from glorious Waikiki Beach and the many shops and restaurants... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed four days September 2016 as part of a tour package booked through a tour group.. Our room was decent size. The bathroom was VERY small.  It also has a micro size balcony.  Overall, it's OK, reminded me of a Motel 6 from the 80's. AC worked well in the room, but hallways were always warm and elevator was... More 

Helpful?
Thank Kevin R
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning Thank you Kevin. Glad you found our accommodation suitable for your basic stay requirements in Waikiki. I appreciate the recommendations here for the hotel and our local supermarket and beaches. Apologies for any difficulty you may have experienced with wifi as the property operates a high speed wireless throughout the lobby and all guest rooms. For beaches, there... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This budget hotel is in a great location in Waikiki. It was our first time staying at Ohana East as we have previously stayed at the now defunct Ohana West. We had a lovely room close to the elevators that was very clean and serviced every day. The room was surprisingly large and we didn't even notice the elevators. Free... More 

Helpful?
Thank Debbie W
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Mahalo Debbie, Oh, that made me smile… the now “defunct” Ohana West – I’m sure the folks at Hilton Garden Inn would be shivering. Yes, we miss the property but still proudly employ so many hosts within Outrigger. We are also looking to remain LOCAL: True to our heritage and the spirit of Aloha (not so much be a bed,... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, great location, attentive staff, but I never got a hot shower during my seven nights there. I complained, but still, no hot water. I paid $175 per night for "economy" rate. Should this not include hot water?

Helpful?
Thank Betsy H
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning Betsy, I am chasing this up now with my Front Office Manager to find out how your query was handled especially if they were advised during your stay. There is no excuse and I offer my sincere apologies. We have had one of our four boilers go down and it is in the process of being replaced. We... More 

Oklahoma City, Oklahoma
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed two weeks in June. Hotel has typical hotel rooms, nice pool with attached hot tub. Situated about three blocks from the beach which is an easy walk. Right in the heart of Waikiki. There are great excursion planners in the lobby. Use Dive Oahu for any scuba trip, they are awesome and can be booked in the lobby.

Helpful?
Thank KcC102
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Aloha Thank you for choosing to stay with us on your two week vacation. I will certainly forward your comment to our lobby concierge service providers. On behalf of all the amazing individuals who played their part in hosting you and your family here in June, Mahalo and we look forward to welcoming you back again when next you visit... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Close enough to the beach to enjoy the 5 minute stroll. The rooms were clean and well maintained, although we had a city view room booked we were greeted by gorgeous views of blue water from our balcony. Being a block back from the beach made the room cheaper also. Our room was close to the elevators which were noticeable... More 

Helpful?
Thank Eden S
FUNin96815, General Manager at OHANA Waikiki East Hotel, responded to this review

Thank you for the wonderful review and recommendation. You are most welcome and we all look forward to welcoming you home when next you visit Waikīkī. I am going to take this opportunity to highlight Housekeeping Week. Our housekeepers are so often reflected on within this forum; they keep an older mid-tier property in such fine order and enjoy doing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
OHANA(R) Hotels by Outrigger is our Mid-tier, Off-Beach Leisure Brand where guests will find local hospitality and convenience in paradise. Located in central Waikiki at Kuhio and Kaiulani Avenues, this Waikiki hotel is just a 7-minute stroll to Waikiki Beach, next door to The International Marketplace and one block from Kalakaua Avenue's shopping and entertainment. OHANA Waikiki East provides safe, clean and well maintained mid-tier accommodation proudly supported by long serving hosts, many who have been with the Outrigger family for over thirty years. OHANA Waikiki East is unlike beachfront resorts where you may choose to spend your time indoors. Rather, it is an enjoyable home base for your Island adventures. ... more   less 

Additional Information about OHANA Waikiki East Hotel

Address: 150 Kaiulani Ave, Honolulu, Oahu, HI 96815-3227
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $158 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — OHANA Waikiki East Hotel 3*
Number of rooms: 441
Reservation Options:
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Also Known As:
Ohana East Hotel Honolulu
Ohana East Honolulu
OHANA Waikiki East Hotel Hawaii/Honolulu
Hotel Style:
#34 Family Hotel in Honolulu
#44 Romantic Hotel in Honolulu
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