Hilton Hawaiian Village Waikiki Beach Resort
2005 Kalia Road, Honolulu, Oahu, HI 96815
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Hotel direct offer!Sweet Suites in the Heart of Waikiki Beach
About
#17 of 19 resorts in Oahu
Location
4.4
Cleanliness
4.2
Service
3.9
Value
3.5
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Waterslide
Kids pool
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Lagoon View
Languages Spoken
English, Japanese, Korean
Location
2005 Kalia Road, Honolulu, Oahu, HI 96815
Hilton Hawaiian Village Waikiki Beach Resort
Getting there
Great for walkers
Grade: 100 out of 100
100
54 Restaurants
within 0.3 miles
19797Reviews866Q+A100Room tips
Reviews
Traveler rating
- 7,483
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Honestly the hotel looks amazing in pictures with a lot to do, but we happened to go during a rainy season and it was terrible. I don’t mind the rain at all, but the problem is NONE of the pools are heated and we’re all FREEZING cold. And because of the rain most of the restaurants were closed! Anytime you ask a question, you get vague responses or pointed in a different direction. And PARKING is outrageously priced!!! $70 a night…. Talk about a scam. We barely got to experience anything. Absolutely terrible. If you’re looking for a nice warm Hawaiian vacation, this isn’t the place. Would not recommend.
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: Avoid this hotel, and avoid bringing a car.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel's Favorite
We stayed for 4 days at the Ali Tower. It was an incredible stay. I loved everything about it. We only left the complex once during our stay. We rented a car from Enterprise and drove to the North Shore and just really enjoyed our stay immensely. The atmosphere was very touristy, obviously and there were people from everywhere. All of the things you would enjoy about Hawaii were at our fingertips and convenient. Most everything around could be booked through the concierge and they handled the details. Perfect stay. Thank you Hilton for a great experience.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: My best tip is to simply relax and enjoy the experience. Dont get in a hurry. Simply enjoy the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded Aug 14, 2023
Aloha Rico, Thank you so much for choosing to stay with us at Hilton Hawaiian Village. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your perfect rating. It is always a pleasure to receive guest feedback, and we thank you for highlighting what made your stay so positive and memorable.. A great stay is always our goal, and we cannot achieve this unless we hear from our guests what makes their stay so enjoyable. It is our hope we see you again soon. It was a pleasure hosting you. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort felt chaotic and super touristy. Fortunately we only stayed one night. Normally I have been happy with Hilton stays in the past but this one was subpar. From the long lines at check in, the construction going on and the slow limited elevators it was one disappointment after another. The pools were freezing and crowded, with just two small hot tubs that were packed with people. The room itself was adequate and the beds comfortable but I found a forgotten sock under a curtain and some safety pins on the ground so I wasn't super confident in it's cleanliness. We could hear our neighbors coming and going and people in the hallway. After paying what we did I expected more, and then we are taxed on more than just the total room rate. Expect to have several fees and taxes added on each individual thing. They taxed us on the $75 early check in and the $50 "resort fee" separately from the room rate which of course was also taxed. There is a room tax, county tax and excise tax. So keep that in mind. There are several towers and you will have to walk through the outdoor mall to get to the tower where your room is located. I wish I had known this before booking. I won't be going back.…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Don't stay in the Tapa tower
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Lovely resort right on the beach, with a thriving nightlife and amazing amenities. The buildings are a bit dated, but everything is clean and well-maintained. It's outrageously expensive, but that seems par for the course for Hawaii. But there is immediate beach access, a big centrally located pool, and lots of fun to be had just steps away. Would definitely love to come back here one day.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded yesterday
Aloha Kristina, Thank you for letting us know about your visit to Hilton Hawaiian Village. We are delighted to hear that you were able to enjoy some of our great on-site amenities and that your room was clean and well-maintained. Please come back and see us again when you are next on the island. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m writing this from the Westin down the road. My entire family was having such a miserable time at the Hilton Hawaiian Village that we had to check out early and switch hotels to salvage our vacation. First, the good: * Upper floors of the Rainbow Tower have amazing views. * The lagoon is a great place for young kids to play in the water without having to worry about waves. * Management was pretty responsive to my concerns and willing to waive our resort fees. Unfortunately, this was outweighed by the bad: * My room was very dated (it had a DVD player) with a worn-out uncomfortable spring mattress and a loud A/C that turned off for no apparent reason every few hours. * The location is shockingly awful for being in Waikiki. Any shopping or dining outside the resort requires a 20-30 minute walk. * The grounds are way too dark and depressing for Hawaii. Lots of concrete and confusing dimly-lit maze-like passageways. * Really long waits for the elevators in the Rainbow Tower. The system makes you enter your floor to call an elevator; during busy times the cars fill up and have to make extra stops for people who couldn’t get on, which slows them down and quickly snowballs into a disaster. * Staff that refused to accommodate basic requests. Need housekeeping after 2pm? No can do. An extra set of eating utensils at dinnertime? Not at this hotel. * The pools, which were supposed to be a main selling point of this hotel, were just okay. The main center pool is big, but still feels crowded because of how huge the resort is, and it doesn’t have much shade which makes it unpleasant on hot sunny days. * Random pitches for the Grand Vacations timeshare next door, which was tacky and annoying. If you want the Waikiki experience with lots of shopping, food, and nightlife nearby, stay farther down the beach because this isn’t that. If you want a huge picturesque resort that you never feel like leaving, other islands have far better options. If you want to make your family frustrated and depressed on vacation so they don’t bug you about going to Hawaii anymore, look no further.…
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We were at Tapa building. Rooms needs to be updated and expecially bathroom. No vanity products at bathroom. Too expensive for the product at a great location! The place is below our expectations and needs a renovation.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 4 days ago
Aloha Jesus, Thank you for sharing your thoughts about your recent stay at Hilton Hawaiian Village. We are pleased you found our location great, but we're sorry to hear about your disappointment regarding your room. Rest assured, your comments will be considered as we strive to improve our services. We enjoyed hosting you and hope to have the opportunity to exceed your expectations during your next visit. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel with nice facility, and their employees very nice and friendly. Clean and good environment for travelers highly recommend it to my friends and family. Even though the room has problem at the beginning but they made the solution to me promptly.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Meh experience from the start. Checkin asked if we would like an upgrade to Diamond ocean. We thought it was a Hilton honors upgrade offer then they said it would be over $100 more a night. They email us right after we checkin to get complimentary water. Unfortunately you have to get this from a concierge who isn’t either the desk or back logged with people. Two days in and no water. We are at the pool and it’s a disaster. Vending machine for towels does not work and the workers put up a closed sign. Who does this on a holiday? For all the resort fees the service is beyond lacking. The room I reserved was king bed and we ended up with a room with two double beds. Front desk didn’t care when we went back to tell them. The sink faucets leak all over when used. Not bothering to report because they won’t do a thing and why should I wait in a line on their maintenance issues? We came here with a very large group. I’m not sure why the travel agents would recommend this place due to the lack of service. …
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Bring your room towels down because you can’t get a pool towel here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
absolutely love the place it is truly heaven on earth. The rooms were just gorgeous i could not keep my eyes off the figurines and art they had in our room they were unbelievably beautiful. I had to ask the front desk where they get it from ,and they got back to me 3 days later and said oprah winfrey apparently buys her home furnishings from the same place for her house here on hawaii.Their website is mansionhawaii.store for anybody who is interested. Im biased because im a art dealer i pay attention to the art /home decor and furnishings whereever i stay.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 1 week ago
Dear Jessica, It was truly a pleasure to welcome you to Hilton Hawaiian Village during your recent visit. We're thrilled to hear you had a positive experience and that you appreciated our beautiful accommodations, as well as the decor and art in your room; we're happy to know that a member of our team was able to let you know where these pieces were from! Thank you so much for sharing your kind comments, and we hope to have the opportunity to welcome you back on another occasion. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was lovely like the last time we went there. Everything you need is at the resort, and there are plenty of shops nearby. This time though, I was not impressed because my credit card was overcharged by someone selling beaded bracelets and necklaces on the beach. When I realised the day after what had occurred, the hotel were of no help and it was up to me to find them. I ended up finding them two days later back at the hotel, and even though they said they made a mistake and will refund me, I am yet to receive my refund from Lialei Creations. Coincidentally, there was also another tourist there at the same time as me saying that she was overcharged as well. So my advice is - do not buy anything from anyone that is selling stuff on the beach as they are not part of the hotel. Or if you want to buy stuff, pay cash! …
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Need more better discounts/better service for those staying at the Ali Tower
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$335 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2900
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Claim Your ListingHILTON HAWAIIAN VILLAGE WAIKIKI BEACH RESORT - Updated 2023 Prices & Reviews (Oahu, Hawaii)
Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.07 miles), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.07 miles), and Hale Koa Luau (0.2 miles).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, goofy cafe & dine, and Lappert's Ice Cream.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travelers enjoy visiting Iolani Palace (2.2 miles), Shangri La (3.3 miles), and Queen Emma Summer Palace (3.7 miles).