Celebrated our 50th anniversary here and had a great time on the island. The hotel was nice enough but don't expect anything extra nice. Also we didn't receive breakfast like were supposed to and they wouldn't even try and fix it.No Leigh nothing!About $60 a day for resort fees,for what I don't know.
We stayed one night in the rainbow tower full ocean view and 6 nights in the grand Waikikian. The rainbow tower had an amazing view and it was just breath taking. We then moved to a time share room on the 27th floor with partial ocean view. The view was more city view but the room itself was high , spacious and well kept. The appliances in the 2 bedroom suite was modern and having a kitchen was very beneficial for us having breakfast before we leave for the day. The staff at the village was very courteous and friendly and we never had a problem. The lagoon was perfect for the kids and for novice scuba divers who are afraid of sharks in the real ocean (Like me) the lagoon gets crowed during the day so we usually go early. The beach was a little rough with a lot of rocks It was pretty good though. There are 5 pools an the property with some being adults only but we basically used the one near the gran Waikikian (3 levels with slides ) and the super pool. There are many restaurants nearby and prices are higher at the resort as expected but for the convenience and service it was worth it. We went to tropics twice and tried a few of the other cheaper take away places in the village. We mainly ate at Ala Moana mall food court and bought groceries at the foodland there…
The diamond benefits have definitely dropped off as those items, waters, room upgrades etc really don't matter much anymore. The check in as usual is busy but they move as quickly as they can. The staff overall are very helpful.
Fourth time in Waikiki but first time at the Hawaiian Village. As everyone says, the queue at check in is horrendous but that seems to be a permanent fixture. When we spoke to the tremendously helpful and cheerful chap at reception when we got to the front of the line after about 40 minutes, he remarked this was probably a quieter day. So my advice would be, get your spot in the line, then send one of your party to the ABC Store on-site for some drinks/snacks/beer and then just take it as it comes. You'll get there. We were given a room in the Kalia tower, which at first glance looked the bargain basement option. However, we were told we were getting a partial ocean view, which turned out to be pretty much an ENTIRE ocean view, save for the Rainbow tower in front. Beautiful. Room was fine and the fridge was welcome. Best part of staying in the Kalia tower, though, is the easy access to the adult pool deck on the 4th floor. Honestly, this was a total oasis - while the rest of the pools and the lagoon on the ground floor were a riot, the Kalia pool was wonderful - everyone that wants a lounger and an umbrella can get one, there's no hassles over towels as you can just help yourself, nobody bothers you if you have a poolside beer, it was great, tremendously chilled and fabulously civilized. Location is great for the beach and you can pretty much walk to anywhere you'll want to go (it's possibly a bit of a trek to the zoo, I guess) in Waikiki, so it has that going for it. We never ate on-site after a so-so meal at Fresco on a previous visit, but we're sufficiently savvy to know where the nearby good spots are. The Tropics beach bar does very good cocktails though. We've stayed at the Modern Honolulu before and while the Hawaiian Village isn't quite up to that standard, it is a fair bit cheaper so offers decent value. Good fun if you know what to expect.…
We stayed in Sept 2022 for 6 nights. . After a long trip from Australia and upon arrival to HHV on a hot day, we were faced with a long queue just to check-in Could have used one of the staff standing around to offer water whilst queuing for over an hour. Rooms were outdated, sink was old and had rusts. Shower screens are probably older than my Honda accord. So we checked out the famous lagoon which does not appear to be maintained(creatures everywhere). Thought we could have fun with the displayed rafts, aqua cycle, surfboards till you see the rental price, ranging from $68.80 per hr, even the umbrellas were $39.80. You would think this would be covered with the exorbitant resort fees of $50+ per day- Greedy much. Yes it has its own village but i think you would rather go to the waikiki strip for dinner which offers abundance of restaurants. Anyways never again.…
Over priced & outdated. Was placed in one of the oldest towers-Tapa, with my elderly mom. (Who was on her first ever plane ride & dream vacation) Rust in sink, mildew on faucets and shower curtain reeked of it.The light green desk chair was absolutely nasty, dingy & filthy. No quality control on cleaning or the condition. Only wanted to fill the room.no “guest” should be allowed to be in that room. Especially an elderly one. I did call down to front desk and after waiting forever on hold, someone took message but no one called.
LOTS of people...more than I expected. Our salvation was the over 18 pool area, it was hard to find, but worth it! Scheduled the Luau for last night there, and was told if it rains it would be inside.,.it did rain and it was cancelled? 🤨 Definitely my last visit to Oahu! I will visit other islands in the future.
Sold the prepaid room to someone else. Put us in the nosiest building on the planet. Excessively loud music all night. Room safe doesn’t work. Waiting on security during the late hours of the night. Just stay away.
Hotel was a total disappointment. We were urged to upgrade our room to another tower at a $300 up charge we agreed to do so only to have plumbing issues in our room. We booked a luau for Sunday and they never even called or emailed us to tell us our reservation was cancelled due to weather. The highlight of the hotel was the wonderful waitress we had at Tropics restaurant she gets 5 stars because she was such a pleasure and quite honestly she had more sympathy for our hotel issues than the hotel manager. Thank you to Elizabeth you are amazing !
place was beautiful so waa view. Service was lacking and lamb chop was fatty. Definitely overpriced. Three wait staff came and went, finalky a new hire was polite and courteous. When I told them we weren’t satisfied manager was too busy to speak with us.