We enjoyed our stay here. Room was very clean and modern. The pool area is really lovely during the day, the infinity pool is a must for morning coffee or sunset cocktail (why not both?!). Hot tub is a little small and can get crowded. Only complaint is that there were cockroaches on the pool deck after dark... but I think that's everywhere in Hawaii and can't be avoided? Nothing in the rooms, they were spotless. Overall very happy with our stay here and would recommend.
Best hotel in all of Hawaii - almost felt like Royalty. The hotel location was perfect for our romantic getaway that included golf, tennis, pickleball, shopping and ALOT of eating. This hotel is across the street from the Ala Moana mall, right next to a huge park (tennis, beach, surfing), and driving (and walking) distance to an endless list of wonderful restaurants (including 100 Sails breakfast). We usually stay in Maui with our kids but decided to be adventurous and stay in Honolulu for our Anniversary (sans Kids). We loved this trip so much that we booked our next trip before we left. The Prince Waikiki has definitely been the best hotel we have stayed in all of Hawaii. We have stayed in lovely Villas, condos, Four Seasons-Maui, Grand Wailea-Maui, Hilton Waikoloa-Big Island) and this is the winner when it comes to service and location. Our Oceanfront Suite had a breathtaking view of the Harbor and Ocean. My husband literally walked into the room and said "Wow!". Many, many years ago we decided to stay at the four seasons in Maui for our honeymoon. I had read about how amazing the service was there but we did not have that experience. We considered going back to Maui but are so happy that we chose to stay at this hotel in Honolulu. The service at the PW is top notch and every employee (and I mean EVERYONE) at this hotel was so kind and friendly. They truly displayed the spirit of Aloha. Our 1 Br suite was extremely spacious, bright, clean and had an amazing view from every window (floor to ceiling windows). We were able to watch the fireworks from the comfort of our room which was a plus because there was a slight drizzle that night. After the fireworks we walked a half a block to dinner (didn't have to fight the post fireworks traffic). Housekeeping came every day tho we opted to only use them every other day. There were two showers in our bathroom. Both were very spacious and one had a bath. The suite had two decent sized closets but drawer space was limited (only 2 drawers). There is a mini fridge, keuirig and a hot water kettle. There is a Honolulu coffee shop in the lobby (decent coffee) but the coffee served in 100 Sails for breakfast was better. The service and buffet/food at 100 Sails was amazing and delicious. I was just thinking about how the "made to order omelet" stations had gone away from hotels and voila their breakfast buffet had one. The concierge were super helpful in making dinner reservations and finding places to shop. We made sure to tip them when we checked out. Surprisingly (for a hotel so large and busy) their valet service was super efficient. We've stayed in hotels where the valet is so slow that we opt to self park. We almost chose to self park here but it was only $5 more to valet (plus tips) and well worth it. We only used the pool/jacuzzi once and it was nice and quiet. It was in the evening so that's probably why it was quiet. There's a poolside bar with live music which we hope to enjoy more on our next visit to the Prince Waikiki. No more Maui for us. Honolulu and Prince Waikiki is our fav island destination now. The only negative comment is not actually associated with the hotel. Our son told us we had to try Katsumidori (located on 1st floor of hotel). It was difficult to make a reservation and we're not sure why. The atmosphere and service was okay and the sushi was standard. We live in Seattle where we can always get fresh fish so maybe our standards for fresh fish/sushi are higher? Anyway, there are so many other amazing restaurants to try so venture out. …
Stayed here with family over the spring break weekend. Nice hotel with comfortable beds and nice bathrooms/showers. had easy access to the western Waikiki beach. Harbor can be a bit noisy with the charter party boats at night. This hotel is on the western end of Waikiki, so keep in mind most of what makes up Waikiki is to the east and will require walking or catching a ride. Not a big deal, but may be important to some. Overall loved this hotel.
My family and I had the pleasure of staying at the Prince Waikiki for 5 days over March spring break. This was the first out-of-country trip for us since prior to the pandemic and an experience I'd dreamt about on many sleepless nights working in health care. This hotel exceeded all our expectations. The location is fantastic, it's away from the busier area of the main street along Waikiki beach so less crowded and noisy. It's a short walk from Ala Moana mall which is great for shopping and fast food or chain restaurant meals. The Ala Moana beach park has a wonderful beach and pathway for walks. Golden sand, very few rocks and could also see some tropical fish when snorkeling further out. Other tourist sites are within walking distace- International Village mall, the Royal Hawaiian Hotel, and a short bus or cab ride to the Zoo and Diamondhead hike. Our room was reasonably sized, the bed and pillows were amazingly comfortable, and bathroom was giant and lovely. There was a Toto Japanese toilet- superlative! Entire family are superfans of this toilet. Front desk staff were consistently kind, friendly and patient. The housekeepers were incredible, the room was spotless and we felt guilty tracking in so much sand. The lobby is relaxing and lovely place to hang out. It doesn't have the weird perfumed air that some other hotels have. i liked the refillable water bottles that they provide. The other positives at this hotel were the breakfast buffet which was delicious, had a good selection of fruits and chia pudding, yogurts, fresh fruit juices, and some interesting Japanese breakfast foods. Waiters and waitresses were incredibly attentive and gave us helpful travel tips. The hotel has a very nice gift shop, although everything is expensive it's not as inflated as one might have expected. The clerk working there was super friendly and also had some good suggestions about restaurants and places to visit. They had a good selection of late night snacks and drinks. Foodland at Ala Moana mall is a great place to get chips, snacks, drinks, poke, and fresh cut fruit in containers. ABC was useful for tatami mats that we used to sit on at the beach, and for coral reef-safe sunscreens. Although the hotel was very busy, the driveway was crowded most hours of the day, the hotel never felt busy other than the long line at the coffee shop in the morning. Our floor was incredibly quiet. The view from our balcony was breathtaking. The hotel and surrounding neighbourhoods felt very safe compared to any other similar sized American city. This was the most perfect restorative visit. Already dreaming and planning another visit in a few years! …
The hotel is perfectly located by the harbor/ marina for beautiful ocean views. It is very close to Ala Moana Mall (walkable). The concierge was extremely helpful. The rooms are normal size. The bathrooms are pretty with functional private spaces for 3 people to move around. The toilets do have heated seats which may take some getting used to. We absolutely loved the windows in the room that opens to the Hawaiian breeze. The infinity pool was cold but lovely. The pool bar food was delicious. The hotel itself was very pretty and great for photos. There was a TV show being filmed on site when we were there. We did not utilize the gym, spa or buffet. There are just too many things to do outside on Waikiki. Be prepared to spend! I would definitely recommend.
I wanna gatekeep the Prince Waikiki but I can't . I have worked in management in hospitality for over 25 years and I have to say, the staff at Prince Waikiki deserves the highest kudos. Traveling in the COVID era has made so many compromises and concessions commonplace. I felt none of that at Prince Waikiki. It felt like the team knew that by putting the right things first - service, professionalism, amenities(laundry and room service which major brands on Kalakaua Avenue arent even offering!) that the important things will come ie reviews, reputation and revenue. The staff genuinely engaged guests. It felt like they not only knew their jobs and did them well but that they knew their purpose. There was no need to plead for attention or to explain an issue or seek someone to assist - come out to the porte cochere with your valet ticket in hand and someone approaches you, stand by the poolside bar to order lunch and someone approaches you, servers assistants quietly and efficiently removing and replacing plates as fast as my husband could clear them from the popular buffet. It may not seem like much but its much different than another resort where the valet team leans on their desk with their backs to guests talking about their tips - eek! Our stay at the Prince Waikiki was like hospitality as it used to be decades ago and it was truly impressive. I am kamaaina, a local, and I know locals have different needs during staycations and may not use all of the amenities and services. This stay felt truly luxurious and was rejuvenating. Mahalo for extending the Spring Special, it is what prompted us to try this resort. The room was so comfortable, we just sat and enjoyed the view in silence upon arrival. The staff was incomparable in all departments. You have earned my business and I have already booked for several more returns this year!…
Overall stay is great. Being local have its perks, kamaaina rates. Our room was clean and cool, daily room service (we stayed for 5 nights), parking was ok we used self park but at times we had to valet because some guest used two stalls so we had to use valet service.
We stayed at the Prince Waikiki for a couple of days before going up to Ko Olina. The rooms are nice and the view over the harbor and ocean is wonderful, but what made our stay most enjoyable was the amazing service and courtesy of the staff.
My wife and I stayed here for our honeymoon and it was absolutely divine. The hotel is not directly on Waikiki beach, and away from the big block of resorts which meant it was more secluded and away from families and young kids - perfect for a honeymoon. It was definitely had a more adults only feel compared to the other resorts, particularly with the infinity pool being adults only. The facilities were classy and sophisticated, and the rooms are serviced and furnished to a high standard. Prince Waikiki is a world class hotel.
Beautiful hotel with enormous rooms (especially for Honolulu) with 2 queen beds - another rarity for Honolulu. Huge windows with ocean and harbor view. Super convenient with parking garage downstairs with easy in/out privileges. Walking distance to Ala Moana Beach Park for exercise and/or beach, and also to Ala Moana Mall. All staff were helpful and friendly. Booked with Costco vacations & got a package with free parking, Costco gift card, and generous dining credit. Second time staying here as a family (and second with Costco vacations) and look forward to our next visit.
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