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Aston Waikiki Beach Hotel

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Aston Waikiki Beach Hotel
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3,669 Reviews from our TripAdvisor Community

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Showing 3,340: English reviews
Reviewed 1 week ago NEWvia mobile

I had high hopes for this hotel since most of the reviews i read were positive. BUT its very average. Rooms are on the smaller side. Could use some grout and cleaning in the bathrooms. Room walls had a few small stains here and there. Front lobby is lackluster and staff are unenthusiastic. But its across the street from the...

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Helpful?
Thank Carolyn T
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Carolyn T, Mahalo for staying here with us and for providing a review of your experiences. We appreciate all feedback in order to better our services. We're sorry we did not meet your expectations such as lack of cleaning, small rooms, and less than par conditions. We understand the concerns and is currently working with our Owners for a...

Wakiki
Reviewed 1 week ago NEWvia mobile

In July of 2016 my wife and I stayed at the Aston Waikiki hotel. We reserved the ocean front room Hawaiian saver package. Upon arriving we were charged 30$ a night parking, which was a little steep. But it is reasonable compared to garages in the area. The hotel itself was amazing. Our view was one we will never forget...

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Helpful?
Thank Charlie A
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Charlie A, Mahalo for choosing Aston Waikiki Beach Hotel to host you and the wife on your honeymoon. We're honor to be apart of your memorable trip. We're sorry our Wi-Fi caused you some difficulties but we're happy to note our maintenance team-member kept you entertain and was able to fix the issue. We hoped you enjoyed our beautiful...

Reviewed 1 week ago NEW

Pretty spendy for what it is, but that's what you get in Waikiki. Room was clean, but it is outdated. Staff is nice, especially the bell staff. The pool is tiny, and I didn't see a hot tub. Location is good if you are looking for a place on Waikiki. Overall completely mediocre.

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Helpful?
Thank lakes218
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Lakes218, Mahalo for staying here with us and for providing a review of your experiences. We're sorry our rooms are a bit tired. We are currently working with our Owners on plans for many improvements. Valuable comments as yours help justify why a renovation project is in a dire need. We hope your overall visit to our island was...

Melbourne, Australia
Reviewed 1 week ago

Although in a great location, the hotel is in need of an upgrade. Rooms were cleaned daily but not to a very good standard meaning that were was a lot of left over dust and dirt build up in both the room and bathroom. The bathroom is in really in need of updating - our shower head was a bit...

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Helpful?
Thank Jorbita
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Jorbita, Mahalo for staying here with us and for providing a review of your experiences. We're so sorry our housekeeping staff missed some dust and dirt built up in the room/bathroom. We are in a dire need of a renovation, we are working on this. We apologize for the inconvenience this caused you. Me Ke Aloha Pumehana, (with warmest...

Melbourne, Australia
Reviewed 1 week ago

We stayed here after a Hawaiian Cruise, family of 4. We booked an Oceanfront Select room and were lucky enough to be upgraded to the Makai Suite. The room was enormous with lounge, dining, bedroom and 2 full bathrooms. It was a nice room but very dated with poor air conditioning. We selected this hotel because we stayed here after...

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Helpful?
Thank K_Bezza
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha K_Bezza, Welcome back! And thank you for staying with us again, we truly appreciate your repeat business. We are currently planning many upgrades to our facilities as we do know we are in a dire need of a renovation project. We're truly sorry for the inconvenience these mishaps caused you. We hoped you enjoyed your overall stay on island....

Ontario, Canada
Reviewed 1 week ago

We enjoyed 4 nights here prior to a cruise of the islands. The room safe was nice to have and the mini frig was good. Air conditioning worked well but the building could use some up-dating. There is a burger king about a block away and a McDonald's 2 blocks away. We ate at the Tiki lounge twice, i would...

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Helpful?
Thank tuxed0
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Tuxed0, Mahalo for staying here with us and for providing a review. We're delighted to hear you enjoyed our convenient location and all the tourist attractions we have too offer. We hoped you enjoyed all the beauty our island has to offer. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator

Reviewed 1 week ago

We stayed in an oceanfront room for 8 days. Upon arrival, check in was quick and pleasant. The room we received had two double beds instead of a king. I called down to the front desk and they said they could move us the following night into a king room. We decided not to just because we didn't want to...

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Helpful?
Thank Ashley S
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Ashley S, Mahalo for staying here with us! We're sorry our accommodations and bathrooms were not up to par, we are currently making plans to renovation which we are in a dire need. We hoped you enjoyed your overall experiences on island and got to soak up all the beauty she has to offer. We're sorry to hear you...

Reviewed 1 week ago via mobile

This tired hotel was booked for us by our travel agent - a disappointing experience. Dated in every way with no redeeming features except for the location. Appallingly slow check in service - unbelievable!! All guests had to stand in line and wait for at least 30 minutes before being served - only to find the checkin process itself was...

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Helpful?
Thank ArkBright
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha ArkBright, Mahalo for staying here with us. We're sorry to hear your experience was disappointing and that our accommodations were not up to par. Comments as yours help justify to our Owners why a renovation project is a must! We are truly sorry for the long check-in process. Unfortunately when guest arrive at the same times causes our lines...

Washington
Reviewed 2 weeks ago

Directly across the street from Waikiki Beach (Waikiki Wall area). Easy to locate as building is circular. Hotel provides beach towels on request. Two elevators so not too much waiting time. Rooms could do with an upgrade, but are OK size and clean. Good supply of towels. Good water pressure and hot water. Plenty of drawer space for clothes. Daily...

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Helpful?
Thank BobthedogOR
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha BobthedogOR, Thank you for staying here at Aston Waikiki Beach Hotel and for providing a review of your experiences. We're sorry to hear you were disappointed in our amenity fee (overpriced). We try to offer as much as possible giving our guest more bang for their buck. We understand how frustrating another fee can be as it is a...

Baltimore, Maryland
Reviewed 2 weeks ago via mobile

The location is right across the street from the beach and near a traffic light to help with crossing. Room is clean. Elevator is fast and efficient. Located close to site for car rental and also has trolley stop in front.

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Helpful?
Thank mittelman
Natasha_Akee, Guest Services Coordinator at Aston Waikiki Beach Hotel, responded to this review

Aloha Mittelman, Mahalo nui loa (thank you very much) for choosing to stay with us and for taking the time to provide a review of our property. We're happy to hear you enjoyed our convenient location and our elevator systems, which can be tricky at first. We hoped you enjoyed everything our island has to offer. We appreciate your business...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking one of the world's most renowned beaches, the Aston Waikiki Beach Hotel provides an oceanfront experience at surprisingly accommodating rates. The Aston Waikiki Beach Hotel is the ideal vacation headquarters for couples, families (children stay free) and groups seeking the ultimate Hawaiian experience. The vast majority of our 645 guest rooms offer a private lanai and stunning full or partial ocean views. Diamond Head rises majestically on one side of the hotel, while legendary Waikiki Beach stretches out from the other. ... more   less 

Additional Information about Aston Waikiki Beach Hotel

Address: 2570 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3698
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $208 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aston Waikiki Beach Hotel 3.5*
Number of rooms: 645
Reservation Options:
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Also Known As:
Waikiki Beach Hotel
Aston Honolulu
Resort Quest Waikiki Beach Hotel
Resortquest Waikiki Beach Hotel Hawaii
Aston Hotel Waikiki
Aston Waikiki Beach Hotel Hawaii/Honolulu
Hotel Style:
#14 Top resorts Hotel in Honolulu
#27 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Aston Waikiki Beach Hotel staff and other travelers.
103 questions
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Questions? Get answers from Aston Waikiki Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view and Ocean Front are very different. High floor Ocean Front is the best way to go.”
 of 5 bubbles geralds620, yesterday | Read review
“West side has a better view. East side looks directly into another high rise complex.”
 of 5 bubbles B737NGDriver, 5 days ago | Read review
“Get a room with an ocean view!”
 of 5 bubbles chrishurst2017, 5 days ago | Read review
“High Floor and pay the $15 extra per night for the "Ocean View" - the "give" is worth the "get"”
 of 5 bubbles txboiler1, 6 days ago | Read review
“Pay extra for the ocean front rooms!”
 of 5 bubbles Rak223, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question