We just came into town and we had a very hard situation, not only were they super sweet and friendly but they went out of their way to make us feel valued. The hotel is nice and super clean, right across from the beach. It's a MUST STAY! I recommend it highly and THANK YOU to the great staff you made our Christmas!!
We came to Hawaii the first time in our lives as most people do... on our honeymoon! We’ve been back several times and we always stay here even after looking into other hotels. It’s affordable! It’s right across from the beach! It’s at the end of the strip so beach is not as packed as other beaches! It’s walkable to just about everything you’ll want to do! Staff is friendly and helpful! Elevators are confusing at first. ALWAYS be sure to do the free daily activity! It’s fun for everyone! Also the Tiki bar in the hotel is awesome also! We eat there often!
Customer service was really great! Best location for awesome ocean front views, directly across from beach. Request Premier Ocean for view of Diamond Head and full ocean Waikiki beach. Club lounge was closed due to COVID. Hotel is a little outdated but location is the star Attraction being on the south end of Waikiki beach, and directly across street to beach. There is a Starbucks attached to building but had not reopened at time of my visit.
Wonderful place to stay if in Waikiki. Shops and restaurants nearby. Staff very friendly and helpful. Tikis Grill & Bar right downstairs. Lots of information on tours. Would stay here again if in Waikiki.
We arrived in Hawaii on the 1st day it opened 10/15. The customer service at the Aston is the best! Our room was upgraded to Ocean Front View for our anniversary. Throughout our stay customer service and staff were so helpful and friendly.
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