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Pearl Hotel Waikiki

1,240 reviews
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Traveler (250)
Room & Suite (276)
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Overview
  • Excellent28%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible6%
Travelers talk about
“front desk”(179 reviews)
“food pantry”(37 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Concierge
3.0 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,240)Write a Review
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All reviewsfront deskthe international marketfood pantryaqua hoteljunior suitestandard roomstreet noiseacross the streetcoffee makertwo blockscentral locationshort walk to the beachbus stopfull kitchenbalconywaikikimarketplace
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11 - 15 of 1,127 reviews
Reviewed 3 weeks ago

Sorry to say that this is not a 3-star hotel - it is an older hotel that really needs to be maintained better. - The location is great - Staff is awesome - The pub in the hotel seems to be a popular place -...More

1  Thank Vinnay R
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 3 weeks ago

Aloha Vinnay R, Thank you very much for staying with us, and for taking the time to leave us this thoughtful review. We greatly appreciate your feedback, and have taken note of the concerns mentioned regarding cleanliness. We are happy to hear that you were...More

Reviewed 3 weeks ago

Front desk was very professional and helpful. Housekeeping don’t vacuum or change bed linens. We were there for a week (rented 2 2-bedroom suite and 1 single room) and never had our sheets changed. Bring houseshoes to wear in your room because carpet is dirty.More

Review collected in partnership with this hotel
2  Thank juliatO295FK
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 3 weeks ago

Aloha juliatO295FK, Thank you for staying with us and for taking the time to leave us a review! We have taken note of your concerns about housekeeping, and will be sure to look into this further to better our experience for our guests. We hope...More

Reviewed 4 weeks ago via mobile

This hotel is in a excellent location and is ideal if you're going to be out most of the day and just need a place to get some sleep. The hotel represents excellent value for money compared to what else is around. Staff are friendly...More

1  Thank Pebbles_184
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 3 weeks ago

Aloha Pebbles_184, Mahalo for staying with us and for leaving this wonderful review. We are so pleased to hear that you had a pleasant stay during your time in Waikiki. We do hope to see you again in the future! Mahalo!

Reviewed 4 weeks ago

Dirty, stained carpet , my arm actually stuck to the couch (horrible disgusting), loud music in the next room until 5:15 in the morning, we were booked in for 5 days but moved out after one night the kids were scared, I travel a lot...More

4  Thank jamesri0rdan
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 4 weeks ago

Aloha jamesri0rdan, Mahalo for staying with us and for taking the time to review our hotel. We are sorry that your experience was less than exceptional. We are dedicated to providing the best service to our guests. We appreciate your feedback, and express our sincerest...More

A TripAdvisor Member
21
Reviewed 4 weeks ago via mobile

Images shown on Facebook etc are only certain types of rooms and they don’t tell you this when you look at their fb page. Room with a city view is actually one of their carpark. Room is old, dingy and dodgy. Air con rattles and...More

1  Thank A TripAdvisor Member
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 4 weeks ago

Aloha, Thank you for taking the time to leave us this thoughtful review. We are very sorry to hear that you were not satisfied with your room and our services. We appreciate your feedback, and will look into your concerns further to improve on our...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$128 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
Details
Price range
$128 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
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Traveler (250)
Room & Suite (276)
Dining (7)
Pool & Beach (7)
Amenities (5)
Questions & Answers
Ask a question
sebeatty
September 17, 2017|
AnswerShow all 5 answers
Response from ekharrazi | Property representative |
Aloha sebeatty, Thank you for your question! The 3-bedroom suite is located on the 8th and 10th floor. Unfortunately, there is no penthouse. We do not have any full ocean views, but we do offer great views of the city... More
0
Votes
Olga K
April 1, 2016|
AnswerShow all 4 answers
Response from Sgtfletcher | Reviewed this property |
Hawaii has strict non-smoking laws so all of the rooms are non-smoking, as you probably know. The problem I would imagine that smoking on the balcony would bring the smoke from the AC units into the rooms. There is a... More
3
Votes
Sinaloe
March 6, 2016|
AnswerShow all 3 answers
Response from CrusinCrew | Reviewed this property |
....and there was major construction across the street when I was there in September. To be honest, Lahaina Maui was much more quiet and may be a better fit for your situation.
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Room Tips
"We were on the 6th floor and can hear the traffic."
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"Whatever you do don't end up on the lower floors... expect the bugs to be there."
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"A small increase in price gets you a much bigger room with a balcony and city view (mostly looking over car..."
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"Junior Suite has a lanai (balcony) & is almost the same price"
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