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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Laylow, Autograph Collection
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 90 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice
A 1960’s Hawaiian Modern aesthetic in a lush garden surrounding sets the scene for a relaxed vacation vibe. Visitors are transported back in time through authentic mid-century furnishings and decor. Centrally located in the heart of Waikiki places you just a short walk to the ocean, restaurants, shops, and nightlife. The pool is the ultimate amenity, lush greenery, lounge seating and teak accents surround this communal gathering place.Classic cocktails, fresh fruit, a thatched roof, hanging plants, and woven lanterns create a remixed tiki vibe in close proximity to the pool. Enjoy an eclectic healthy menu of fresh fish, farm-to table dishes, craft beers on tap, and an extensive wine list in our warm greenhouse style restaurant. Memorable service moments, nostalgic details, tropical greenery, and modern comforts make for one-of a kind Hawaiian getaway.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Kids stay free
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Location
Full view
100Great for walkers
Grade: 100 out of 100
256Restaurantswithin 0.3 miles
94Attractionswithin 0.3 miles
Contact
2299 Kuhio Ave, Honolulu, Oahu, HI 96815-2632
Getting there
Rental CarsSee rental cars from $34/day
676Reviews58Q+A100Room tips
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Popular mentions
Wanted to play tourist & decided to do a staycation. Joey made everything easy & made sure all our accommodations were met. Told us that if we needed anything then we should not hesitate to ask! Thank you Joey!
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Date of stay: January 2021Trip type: Traveled with friends
Helpful
Let me start by saying I had high expectations for this hotel. I started following along on their IG and reading reviews so I was super excited to book a stay here. The decor/look of hotel and what they seemed to offer was truly what caught my eye, but once we arrived I immediately felt disappointed before we even got to the room. So many things to be said. For what it’s worth, I don’t think the amount we paid for our stay was worth it, especially with all the things shut down due to covid. The room itself had zero to offer, no water to drink and not even a coffee maker like most hotels. I was honestly so disappointed by the look of the room, because it just looked so basic. Of course housekeeping was not cleaning the rooms during the stay, but trying to request items from them took forever for the items to even come. The fact that they charge so much for parking and their parking lot is an absolute mess should be a crime! I wish I took pictures of what it look liked. There was hotel property all over the place! Like heaps of boxes, towels, blankets, chairs etc in the parking lot. Not to mention it was super tight spacing between the ceiling and the floor and barley enough spots within the actual parking lot. Let’s not forget they charge $39 freaking dollars a night to park there. The only reason we did is because we got back to the room super late and trying to find anything else was an absolute failure. The beach/pool towels we were provided with one day were literally the same ones used for the shower and on a separate day we got different ones that were small and looked like they been in the wash one too many times! I mean, seriously? The restaurant on site was nice, but the wait to get a table was ridiculous. Even with reservations we still waited nearly a half hour to be seated. I feel like hotel guest should get priority seating to be honest. I’m also really annoyed by the fact that we didn’t get a welcome basket in our room when I was told they weren’t doing it at the moment due to covid, yet I see people posting their current stays receiving them. Also twice when we came back to our room things were super weird, like for one our room door was open when I know for a fact it was closed when we left, because I closed it. The second time when we left and came back our balcony door was open and the curtains were drawn back. I know it was closed when we left the room so I was a bit freaked out by that. I will admit that the bed itself in the room was probably one of the most comfortable beds I have ever slept in and that alone was the saving grace of our stay, otherwise I wish I would have just gone and booked a different place like initially planned to do. …
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Response from Robert C Friedl, General Manager at The Laylow, Autograph Collection
Responded 1 week ago
Aloha hls86, thank you for choosing The Laylow for your recent trip to Oahu and my sincere apologies for your experience while you were staying with us. Please contact me directly as I would like to discuss and address in greater detail your concerns than what this platform allows. Mahalo and I look forward to hearing from you.
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+1
Great ambiance, located in the heart of Waikiki which is convenient. I felt safe the room a d amenities were clean. One of a few hotels offering nightly talented musicians. The hideout has great food, drinks and service. Ask for Cenna or Aaron's section. Ashley (FOM) and team ensured everyone was practicing social distancing and wearing a mask. The front desk team are talented associates with a genuine care. Ashley? Joey and Suzanne MAHALO! My weekend celebration was AMAZING👏🏽 I didn't want to leave. The laylow is my favorite hotel to staycation and truly represents the brand. This stay was my 3rd 😊🤙🏼
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Date of stay: January 2021Trip type: Traveled with friends
Helpful
It might be forcing it to think that trendy/chic boutique hotels pair well with beautiful Waikiki. At least that’s our conclusion after five nights at the Lay Low. Starting with what works: the location is close enough to feel within reach of the beach, even if the water isn’t visible. And the open-air lobby + bar is tastefully designed and furnished for a high-impact first glimpse. But overall, this was a relatively disappointing stay. On check in, we were informed the hotel parking lot was full, so we self-parked at a mall that’s almost-adjacent. After a day of travel, this was a 15-minute round trip I could do without, especially when paying the Lay Low’s ridiculous $39 a night parking fee (profit taking on the Mall’s $30/day rates). $39 a night to self park in a hotel is just gouging. (We found a different lot about four blocks away for $24/night and relocated there.) When we finally got to our room, it was immediately opposite the elevator and the view was directly into the mid-level of a parking lot. Not the vibes we had in mind, but reception was happy to relocate to a higher room… although it meant we sacrificed the preferred King-room configuration, moving to two beds rather than a sofa - a blow for a 5 night stay. Room doors are programmed to slam with a thud. That means you are waking up to neighbors through the night/morning, unless they actively restrain the closing velocity. There was nothing in the room to eat or drink. Tea & Coffee would have been adequate, and much preferred in a time when we were trying to avoid time around others due to Covid. Instead, you can buy coffee in the lobby, but only until 10am, which we struggled to hit, surely 11am would be optimal for a morning coffee? If you do get there before the breakfast + coffee shop closes promptly, be prepared to wait as one friendly staff member struggles to take orders, phone calls, distribute food and make coffee. As I waited, and waited, I observed multiple order mix ups, including our own (wrong food). Beyond the café, the Hotel did feel understaffed. A lot of the time I observed a long line at check in with only one staff member on duty. My phone call to reception went unanswered. When I called back ten mins later, I got through, but the request for supplies to the room was mixed up and we didn’t get what we asked for. The bar is very attractive and live music was of a high standard. But getting into the bar is more of a challenge than I’d like for a hotel bar – on average we waited about 45 mins for a space. The food, however, was delicious and the cocktails were too. The pool area photographs well, but isn’t particularly desirable to hang about, uncomfortably wedged between two tall buildings. The shop, bar and anything else that could add some energy by opening up on to the pool area was closed. Should resort fees be charged when basically none of the resort is functioning? The room had some nice touches. The literature was appealing and the ornaments tasteful. We found the bed just ok and the overstuffed pillows problematic. As I write, I still feel the kink in my neck. The bathroom was petite, only enough space for 1.5 people to get ready. Much worse, the shower drainage was so lethargic that two could not shower back-to-back because it would flood. That’s a long list of complaints for five nights. I think it all felt worse than it was because there was no real warmth at the Lay Low. If anything, some of the staff came across as a bit disinterested, if not a little grumpy. However, I can’t imagine working through a pandemic is pleasant and I am thankful for the people making it work in these extraordinary times.…
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Date of stay: December 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Robert C Friedl, General Manager at The Laylow, Autograph Collection
Responded 2 weeks ago
Aloha tropicalkiwi, thank you for your detailed report of your recent stay with us. The team and I are very disappointed to hear that we were unable to provide the service levels that many of our guests enjoy so much. Thank you for your candor as it is very important and helpful for us to understand our shortcomings in order to improve. It was a pleasure hosting you and I am hopeful that you will give us another chance next time your travels take you to Waikiki. Mahalo,
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This was the first time I stayed at The Laylow Hotel...boy was I impressed! From the modern design, hotel amenities, location to the wonderful staff, the Laylow hotel truly exceeded all my expectations. SUZANNE, the operations supervisor, definitely exuded the warm, aloha spirit that the Hawaiian islands is known for. Loved my stay so much that I booked my next hotel trip!!
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Date of stay: November 2020
Value
Location
Service
Helpful
Response from Robert C Friedl, General Manager at The Laylow, Autograph Collection
Responded Nov 19, 2020
Aloha 132kehau, Mahalo for your kind words and great review. I am thrilled to hear how we were able to exceed your expectations and how Suzanne in particular was able to impress you with the service we are so known for. It is also great to know that our mid-century modern design along with our amenities and prime location were to your liking. It was a pleasure hosting you and we look forward to welcoming you back soon. A hui hou
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PRICE RANGE
$273 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aqua waikiki wave honolulu
FORMERLY KNOWN AS
The ‘Okina, Autograph Collection
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
251
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Claim Your Listing Frequently Asked Questions about The Laylow, Autograph Collection
Which popular attractions are close to The Laylow, Autograph Collection?
Nearby attractions include Breakout Waikiki Escape Rooms (0.3 miles), Rock-A-Hula (0.2 miles), and Waikiki Beach Walk (0.2 miles).
What are some of the property amenities at The Laylow, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Laylow, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Laylow, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Laylow, Autograph Collection?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to The Laylow, Autograph Collection?
Conveniently located restaurants include Poke Bar, Maguro Spot, and Paia Fish Market.
Are there opportunities to exercise at The Laylow, Autograph Collection?
Yes, guests have access to a fitness center and an outdoor pool during their stay.
Are any cleaning services offered at The Laylow, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Laylow, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Laylow, Autograph Collection?
Many travelers enjoy visiting Shangri La (2.6 miles), Iolani Palace (2.8 miles), and Queen Emma Summer Palace (4.0 miles).
Is The Laylow, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.