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The Laylow, Autograph Collection

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Traveler (331)
Room & Suite (98)
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Overview
  • Excellent61%
  • Very good24%
  • Average8%
  • Poor5%
  • Terrible2%
Travelers talk about
“welcome basket”(37 reviews)
“shaved ice”(19 reviews)
“front desk”(61 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
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Offers from The Laylow, Autograph Collection
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Rooms
Jun 12Jun 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
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188
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24
17
8
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All reviewswelcome basketshaved icefront deskmarriott statuslounge chairs in the watermid century modernfood and beverage creditnoodle placeinternational marketplacefire pitrooftop barlarger suitesaltwater poolnordstrom rackhip hotelcomplimentary snacksmodern hawaiian
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1 - 5 of 307 reviews
Reviewed 2 days ago via mobile

The hotel itself is beautiful and the rooms are great. They are modern and close to everything. The key negative was that they stuffed up my laundry so when I got it back it wasn’t cleaned. Wouldn’t have been a big deal but I’d sent...More

Thank Davecoop
Response from The_Laylow, General Manager at The Laylow, Autograph CollectionResponded 2 days ago

Mahalo for sharing your detailed feedback. We believe our mid-century modern decor and atmosphere create an experience that is unmatched in the Waikiki area, and we are pleased that you appreciated this. However, we do regret to learn how your laundry was handled, and for...More

Reviewed 3 days ago

We stayed two nights following a cruise. As we arrived quite early in the morning our room was not ready until mid-afternoon but they stored our luggage for us. Our room was on the 12th floor with a tiny balcony from which we could see...More

Thank HelenG724
Reviewed 4 days ago

Location was great, right beside a shopping mall and Nordstrom Rack. There are restaurants around, famous Udon place right across the street. A few blocks away from Waikiki Beach. The staff was awesome, help us plan a Luau and car rental to drive around the...More

Thank behtehteh
Response from The_Laylow, General Manager at The Laylow, Autograph CollectionResponded 2 days ago

Aloha behteteh! It is pleasing to learn you had a satisfying stay with us. Our prime Waikiki location is conveniently located just a short walk from the beach, and close to all of the top shopping and dining destinations on our Island. It brings a...More

Reviewed 4 days ago

My wife and I stayed at the Laylow off Waikiki for our honeymoon. The check-in process was quick and we were in our room on the 10th floor quickly. The lobby/pool/restaurant area of the hotel is located above the street level so the hotel is...More

Thank KEVIN T
Response from The_Laylow, General Manager at The Laylow, Autograph CollectionResponded 2 days ago

Aloha Kevin T, we are thrilled you and your wife chose to stay at The Laylow for your honeymoon! I am glad your check-in experience was seamless, and that we were able to accommodate your desire to move to a room on our ho’okipa floors....More

Reviewed 6 days ago via mobile

Visiting Honolulu for the first time, I was pleased with The Laylow (Autograph Collection) as our home base for the week. The front desk staff provided great service and we truly enjoyed the evening entertainment at the Hideout restaurant. The hotel is centrally located in...More

1  Thank Tony M
Response from The_Laylow, General Manager at The Laylow, Autograph CollectionResponded 5 days ago

Aloha Tony! We are thrilled you chose to stay at The Laylow for your first trip to Honolulu. It is pleasing to know our front desk team was friendly and accommodating, and that you enjoyed the fun live entertainment we present at our on-site bar/restaurant,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$267 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$267 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (331)
Room & Suite (98)
Dining (18)
Pool & Beach (8)
The Hotel (PRE-RENOVATION) (3)
Questions & Answers
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aussietraveller7510
April 16, 2018|
AnswerShow all 4 answers
Response from | Reviewed this property |
there is a shuttle through roberts hawaii
1
Vote
aussietraveller7510
April 16, 2018|
AnswerShow all 3 answers
Response from travelentuziast | Reviewed this property |
There’s no hotel shuttle though there are low cost shared transportation options from the airport. If I’m honest, car hire is rather reasonable and there’s an abundance of cabriolets available. If you’re staying only in... More
1
Vote
justforana
April 2, 2018|
AnswerShow all 3 answers
Response from travelmom2005 | Reviewed this property |
At the Laylow, it includes the normal things like WiFi and the newspaper, but there is also entertainment every evening and shave ice every afternoon. I was able to get this charge waived during a promotion at AAA through... More
0
Votes
Room Tips
"The higher floors are less likely to have noise and you might see the sea too."
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"Executive Level rooms facing the pool are best; any high floor, pool-facing rooms are great."
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"Ask to see what upgrades are available - sometimes its a nominal fee."
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"go for a higher room pool side, they are lighter and brighter."
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