I had the honor of spending 28 nights in this beautiful hotel. It did not disappoint. The location is in a great area, plenty of shops and restaurants within walking distance. The beach is a short 5 minute walk from the hotel. The room was a decent size, with the most comfortable bed I've ever slept in. I used the gym almost everyday. It is a good size and has the equipment needed to get a good workout in. The pool is not a rooftop pool, but it is a decent size and a great place to kick back, Unwind, and cool off. There's also complimentary shaved ice offered at select times. The hideout is the in hotel restaurant/bar. In the morning they serve coffee and bagel. But it transforms into a lounge at night. Great food and drinks and atmosphere. The staff were all extremely helpful and friendly. The valet guys were all very quick and attentive. And the housekeeping staff were top notch. Nori cleaned my room daily and she did a phenomenal job. Everything was perfect. She was such a joy to chat with in the hall. She was amazing! I highly recommend this hotel, and I would stay here every time I visit Waikiki Beach. I only wish the hotel was adults only.…
I’ve been going to Hawaii all throughout my life as my grandparents live there. This trip we decided to stay at the Laylow autograph collection and it did not disappoint! The pool and cabanas were clean and they have free shave ice at 1 pm everyday! All staff was friendly and our room….WOW absolutely the most comfortable bed I’ve ever slept on! We got the suite and it was very spacious. This was also our first trip with our 3 month newborn and they provided a crib for us. This location is walking distance to so many awesome places including the international market. Highly recommend!!!!
LOVED this place!! Nicest staff ever. Very clean room. Super convenient location (Starbucks Reserve and the International Market Place both next door, beach is an easy walk). Restaurant has terrific food, we ate breakfast here every morning. Thank you to Ashley, the front office manager, for her amazing customer service and her professional, friendly, and efficient team. We will always stay here for all subsequent visits.
The pool cabana rooms were nice, but it was extremely annoying to have people constantly sitting in your chairs outside the room. Why the hotel hasn’t marked these or blocked them off in any way, I have no idea. I see other reviews with the same complaints. So if you book these rooms, know that people will be sitting outside your room all the time and you’ll have to kick them out if you want to sit there. The rooms are great if you want easy access to the pool, but not so much if you want privacy. The gym is also near the cabana rooms, which makes it pretty noisy. We had to run the fan at all times to drown out the thumping of gym equipment. Cabana problems aside, the room itself was designed well (Cute wallpaper! Lots of outlets!), and the staff were helpful. The free shave ice every day was a nice touch. I would stay here again, but not in a pool cabana room.…
The room was comfortable, although a bit smaller than I was expecting. The people at the front desk were great. They were very helpful whenever we had a question or needed something. My only complaints are that the ice was difficult to find and the thermostat did not work properly. I even had maintenance come check it and it still kept reverting to 73 which was too warm for sleeping.
The hotel was was perfect location. Close to restaurants and shopping! Could get to everything from hotel by walking. Waikiki is a five minute walk from our hotel. When we arrived Ashley was quick to check us in. She was very helpful to give me the rundown of what the Laylow had to offer. Shaved ice was free daily next to the gift shop. Ashley gave me free breakfast vouchers because I was a platinum Marriott rewards member. I had no idea I was eligible for them. Our hotel was arranged beautifully and very clean. I love the knickknacks that were on the bookshelf the room felt homey we had a peekaboo view of Waikiki. Our balcony overlooking the pool. The Hideaway restaurant had great food and service was quick and friendly. I had rented a car to explore the Island valet parking was quick to bring our car out and helpful loading it each time. We had a small problem with our coffee pot and Hospitality was quick to bring us a new one. I would definitely recommend the Laylow collection hotel and looking forward to staying again soon…
This property was clean, and quiet right in the middle of Waikiki! There was nightlife all around and an amazing lobby bar but you would have no idea while in your room. Joey at the front desk was so amazing and made sure we had everything we needed during our stay.
This is the 2nd time we've stayed here and the staff is the best. The housekeeping staff specially Nori was awesome, she always has a smiling face! The hotel location is prime since you can walk close to restaurants and shops!
This hotel is one black back from the beach. The hotel was a little difficult to spot and we missed it driving past the first time. The valet parking is a driveway located just before an ABC store rather than your traditional hotel drop off zone. We were greeted by super friendly staff for our check-in. Our room was located on the 4th floor facing the pool. While we did overlook the pool, we also faced a multistory carpark. I would definitely request a higher level so that you can see over the carpark. The room had cute modern Hawaiian decor which we really liked. The bed was very comfy and there was a spacious bathroom with a large shower. The bathroom counter had lots of space and a large mirror. Due to COVID there wasn't routine housekeeping however you could ask for tidy up on request. They were able to facilitate this for the next day despite me calling down to the front desk just before midnight. While they said it wasn't a full housekeeping, they still made the bed and gave fresh towels and toiletries. The hotel had free shave ice by the pool every day which was nice. There was also a microwave downstairs and a drinking water dispenser offering room temp, cold and sparkling water. The hotel has valet parking only which I had included in my hotel fee (check their own website for deals). While it was a little jammed in the driveway when it was busy they were pretty prompt as getting our car. Overall a great place to stay in Waikiki in the middle of everything. I just wish they had a coin laundry on site. …
Amazing experience overall. Clean room and friendly staff. Trendy hotel. Restaurant and pool awesome! Good location. Maid staff is awesome!! Done on time every day! 5 star review. Close to a lot of different restaurants and shopping! Cute place
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