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Ala Moana Hotel

#54 of 83 Hotels in Honolulu
GreenLeadersSilver level
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Ala Moana Hotel
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1,823 Reviews from our TripAdvisor Community

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Showing 1,357: English reviews
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked this room through Trip Advisor. It was not booked directly with the hotel but with LSI Resorts at Ala Moana. The room was a junior suite - 3315 - and it was lovely. It is important to know that no maid service comes with the room rate, but it can be arranged for an additional cost. The room had... More 

Helpful?
Thank outbound1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we hope to have the opportunity to host you again soon. More 

Irving, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is top-notch as far as service, looks, and amenities are concerned. Park by valet. You can do it yourself, but you won't save much money and it is not worth it. It is convenient to Waikiki and Pearl Harbor is not a bad drive from there - or you can catch a bus or taxi. Starbucks inside.

Helpful?
Thank bobsboy_texas
AMHGM, Manager at Ala Moana Hotel, responded to this review

Next time we hope to earn the headline: "Awesome Value for the Money!" Mahalo for allowing us to host you and hurry back soon so that we may earn the upgraded headline! Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Denpasar
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We came to Hawaii for a conference, which I wasn't attending, and only chose this hotel for its location to the convention center. The hotel is right next to the Ala Moana mall which is great for avid shoppers. I spent my days around Waiki area- Diamond Head Park, Zoo, Bike tours etc it was tedious but convenient with the... More 

Helpful?
Thank CocoaKate
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for taking the time to rate us and we hope you enjoyed your stay. Next time you stay we hope to earn 5 stars!Please hurry back soon - A Hui Hou! More 

Kailua, Hawaii
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the moment we stepped into the Hotel, we felt special. Our room had all the ammenities we needed, microwave, refrigerator, coffee maker and coffee, lotions and shampoo! This was a pleasure and medical trip. Close enough to walk to the beach, shops, restaurants, nightlife and the Dr's office!!! The staff here are always pleasant and helpful. The hotel common... More 

Helpful?
Thank barbie55
AMHGM, Manager at Ala Moana Hotel, responded to this review

Music to our ears and we like the way you think. A location convenient to all the wonders our beautiful Island has to offer yet near enough to enjoy the excitement of Waikiki. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Seattle, Washington
Level Contributor
328 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel several times while on the island for work, and its never been my favorite... HOWEVER... I really feel that they are making an effort to update and improve the property. I stayed here 2 times in July and both times were in an updated room that was fresh, comfortable and clean. I believe they... More 

Helpful?
Thank Jarod M
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for being a regular and noticing the changes and yes we have more coming! Our new owners, the Mantra Group from Australia, are investing new ideas and energy and we think you'll be excited when you return. Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Dallas, Texas
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located steps away from the mall and a few blocks from Waikiki Beach and eateries. Public buses pass in every direction for quick rides to local tourist attractions. I spent one day at the beach and the next day I rode the bus to Diamond Head state park for a day of hiking! I had a great... More 

Helpful?
Thank Steffanie R
A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW via mobile

We spent nine days at the Ala Moana for a conference and a few days afterward for vacation. The hotel is good, rooms are clean, and staff is helpful and friendly. My only complaint is that you have to pay for things that in other hotels are complimentary, e.g. business center. You have to pay for the time in the... More 

Helpful?
Thank A TripAdvisor Member
Whittier, California
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This property was not a 4 star hotel but we enjoyed our week long stay there. It was moderately priced and very convenient especially to the Ala Moana Mall which is accessible by a walkway bridge from the second floor. Parking underground was a bit tough which we did the first night but the valet parking was great for $5... More 

Helpful?
Thank GHQTravels
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we look forward to hosting you soon. Shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island. And speaking of shopping a whole wing full of exciting new shopping and dining possibilities just opened next door - so hurry back to explore! Warmest... More 

Colorado
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Staying here for business while working in either Honolulu or Waikiki is great. I come to Honolulu several times each year and like to stay at this hotel for the convenience, cleanliness and it's close to everything. Super clean, and there is a Starbucks in the lobby and it is next to Ala Moana shopping center. Plus it's easy to... More 

Helpful?
Thank kipptraveler
AMHGM, Manager at Ala Moana Hotel, responded to this review

We agree and we like to think our location is perfect for work and play given our central location. We are grateful that you are a regular and we look forward to soon welcoming you back! Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Denver, Colorado
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Room 946 The rooms are updated but ours were terribly noisy. Sirens and construction noise around the clock. The room was tiny. The maids would just rinse out mugs and glasses instead of giving us new ones. There aren't very many decent places to eat neat here unless you enjoy chain restaurants. They make you check out towels and threaten... More 

Helpful?
Thank Becky C
AMHGM, Manager at Ala Moana Hotel, responded to this review

Thank you for taking time to provide valuable feedback. We are sorry that your recent visit to the Ala Moana Hotel was met with inconsistencies. Rest assured, your comments were shared with the respective department heads as well as all the staff and corrective measures made in servicing and the cleanliness of all our guest rooms. We value your business... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814-4730
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $165 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu
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