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Ala Moana Hotel

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#54 of 84 Hotels in Honolulu
GreenLeadersSilver level
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Ala Moana Hotel
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1,849 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
Okinawa, Japan
Level Contributor
12 reviews
3 of 5 stars Reviewed yesterday NEW

The room is good with everything else,Very good access to the Mall. except the toiletry No toothbrush. At the restaurant The service was very slow we waited 15 minutes to be seated even when they have a lot of space.

Helpful?
Thank lorinab147
Chatan-cho, Japan
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is located right next to Ala Moana mall and about two blocks from Ala Moana beach. It was very convenient for us as we only had one rental car and were splitting up for some of our days in Honolulu. There were plenty of restaurants and a couple of co ops with in walking distance or a short... More 

Helpful?
Thank Dm_donahue
Pattaya, Thailand
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Smack up against the Ala moana Shopping center which is the largest in the Pacific rim. While not a 5 star hotel, its clean, has a great staff, and did I mention location??? Grab a bus out front or skip the hussle bussle and continue across the street to The park and excellent beach with viturally no tourists. There's a... More 

Helpful?
Thank Stew-san
Captain Cook, Hawaii, United States
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed at this hotel for business. I was given a room in the Kona building. I read a number of disappointed reviews about this particular building, but it was the perfect place for me. After a long day of interacting with people, I just wanted to be alone to vegetate. My room, and everything I saw on the way... More 

Helpful?
1 Thank Nancy Z
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Via Hotels.com, I was able to secure a room facing Waikiki Tower and it was fantastic. Ala Moana Hotel is centrally located to get to the sights and sounds of Honolulu. It has one of the best and safest nightclubs (on site) that is popular with many: Club Rumors. For shoppers, the Ala Moana Shopping Center is right there. Parking... More 

Helpful?
1 Thank WllSmth5
AMHGM, Manager at Ala Moana Hotel, responded to this review

We like the way you think and we look forward to welcoming you back. We agree that our location is an ideal base from which to explore all the wonders our Island has to offer yet near to the excitement offered in Waikiki. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Usually stay there for its location so convenient to restaurants, shopping and other local attractions. Really love that the hotel is connected by a walkway to the mall. It even has a pretty decent Chinese restaurant on the third floor- for those mornings you are too lazy to drive to Chinatown for dim sum. Rooms, though not consistent in size... More 

Helpful?
1 Thank Janet L
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and we will work on the "negatives" you mentioned which are within our control. . We agree that our location is an ideal base from which to explore all the wonders our Island has to offer yet near to the excitement offered in Waikiki. Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

San Francisco
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was there last year 2015. It was a family oriented hotel. It was a convenient location because it is close places I like. The Ala Moana Shopping Center is across the parking lot. You see Macy when you come out of the back of the hotel that links you to the Center. Through Macy's you can get to the... More 

Helpful?
Thank 613beverlyc
AMHGM, Manager at Ala Moana Hotel, responded to this review

Family oriented and convenient location - we like the way you think! Shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island -and yet near to all the excitement of Waikiki! Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Walnut Creek, California
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

Ala Moana Hotel has a great hotel in an outstanding location for the shoppers and especially those who enjoy the abundant variety of local eateries. Staff have always been friendly and helpful.The one drawback has been the lack of parking and it's haphazard management of underground parking lot especially if you came back late in the evening. Surprisingly on my... More 

Helpful?
Thank MikeIwc
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are always seeking to improve as a regular to our area you well know the challange that parking poses. Mahalo for niticing and by the way we have some more exciting changes coming so please hurry back! Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Grants Pass, Oregon
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Horrible do not book thru LSI or Expedia. Could not get room cleaned....had to pay them to pick up garbage. Bums hang out right outside lobby. Would never stay here again. Spent thousands of dollars and did hardly anything. Very disappointed with Hawaii. Will go to Mexico next vacation.

Helpful?
Thank Laura B
AMHGM, Manager at Ala Moana Hotel, responded to this review

First of all, thank you for selecting the Ala Moana Hotel Condominium for your recent stay in Honolulu. Being a hotel condominium, management structure is very unique. Although the hotel rental program manages the majority of units in the building, a handful of unit owners prefer to self-manage or contract outside property management companies such as Luxury Suites International, Hawaii... More 

Travelers are raving about these Honolulu hotels

Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very torn between giving this hotel a 4 or a 3 based purely on value for money, however I felt that a 3 would be unfair given that there was nothing bad about our stay or the hotel itself. We stayed one night at the Ala Moana Hotel on a stopover in Honolulu. The hotel was nice, in... More 

Helpful?
Thank Natalie H
AMHGM, Manager at Ala Moana Hotel, responded to this review

We apologize that you felt we didn't provide value. We understand how dear one's vacation dollars are. I think you'll find are prices compare quite favorably to the other properties in the area and we hope you will consider allowing us to host you again. Mahalo nui loa (Thank you very much) Warmest Aloha and Ā hui hou kākou (Until... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814-4730
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $164 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu
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