Ala Moana Honolulu by Mantra

Ala Moana Honolulu by Mantra

What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Did you already book this hotel?
Tell us so we can help you plan.
Avg. $229 /night, 2/19 - 2/20
$390
per night
$297
per night
$203
per night

Feb

Mar

Feb 19
Today

Feb 21

Feb 23

Feb 25

Feb 27

Mar 1

Mar 3

Mar 5

Mar 7

Mar 9

Mar 11

Mar 13

Mar 15

Mar 17

Mar 19

Mar 21
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher

About

#57 of 99 hotels in Honolulu
Location
4.4
Rooms
3.8
Value
3.8
Cleanliness
4.1
Service
3.9
Sleep Quality
3.9

Honolulu’s landmark hotel is beside the world’s largest open-air shopping mall, and a short stroll to the inviting waters of the Pacific. Choose from over 1000 rooms, each with free WiFi and either mountain, city or ocean views. Some larger suites also include kitchen facilities. A host of dining options exist within the hotel, including a restaurant on the 36th floor. Ala Moana Hotel also offers nearly 15,000 square feet of flexible meeting space, up to nine meeting rooms and WiFi and satellite conference facilities.

Refurbishment Notice:

Ala Moana Hotel by Mantra will commence a refurbishment of our ground floor lobby, pool deck and landscaping starting February 25th, 2020. The project will be completed over three phases, with the main reception lobby due to be finished by the second week of April and the Starbucks lounge following in the first week of June. Unfortunately the swimming pool will be closed from the beginning of March 2020 until the beginning of June, as we transform this space. We thank you very much for your patience and understanding during this exciting project.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Video game console
Taxi service
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Seating area
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Marina View
Lagoon View
Languages Spoken
English

Location

410 Atkinson Drive, Honolulu, Oahu, HI 96814-4730
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Honolulu Intl Airport
Molokai Airport
48.6 mi
See all flights
4.0
4.0 of 5 bubbles5,300 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Ala Moana Honolulu by Mantra boasts a coveted location near the Ala Moana Shopping Center, which many guests appreciate for the convenience it provides. While the hotel offers useful amenities like microwaves and fridges, some visitors feel the pool and breakfast need enhancements. The cleanliness of the hotel is generally applauded, although occasional issues are noted. Opinions on value and room quality vary, with some guests commending affordability and comfort, and others pointing out noise, dated aesthetics, and additional fees. The atmosphere receives mixed reviews, with a blend of dated elements and a vibrant ambiance, and service experiences range from professional to disappointing.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Mixed
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
  • 1,630
  • 2,031
  • 979
  • 345
  • 315
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
HIDETO M wrote a review Dec 2023
4.0 of 5 bubbles
The location is excellent for shopping, public transportation, and access to downtown. It's super convenient that it's directly connected to Ala Moana Shopping Center by a bridge! It's also nice that there's a Starbucks on the first floor.

It's close to the starting point of the Honolulu Marathon, so it's convenient to be able to use the restroom at the hotel instead of the crowded temporary toilets. It's also a 5-minute walk from the marathon convention center, so it's very convenient for those who want to participate in events before the main event or buy original goods.

If you're looking for a place to stay based on location and price (no resort fees), I definitely recommend it.
Read more
Google
Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karapon wrote a review Jan 2025
Fuchu, Japan
+1
4.0 of 5 bubbles
The venue is set in Ala Moana district, next to Honolulu Airport and Waikiki.
Right next door is Ala Moana Shopping Center, a classic Hawaiian shopping destination, as well as Don Quixote and Walmart, making it a great place to shop.
There's also Ala Moana Beach Park by the sea, which according to a local guide has a large, placid beach that's better than Waikiki Beach for swimming.
The room I stayed in this time was in the Ocean View category on the middle floor. It was not a beachside hotel, so even though it had an ocean view, it was not a view of the ocean right in front of us, but I could see the ocean to a certain extent, and the night view of the cityscape extending to the mountain side was a very beautiful room.
The room is not that big, but it feels bigger than it really is because it only has simple furnishings. You can enjoy the outside air with a balcony and deck chairs.
It is also equipped with a microwave and a slightly larger refrigerator, making it suitable for long-term stays.
The bathroom feels a bit aging, but it is well maintained and clean.

Apart from the famous steakhouse, the hotel's food and drink facilities are a bit poor, with a bar and buffet restaurant (no day or night operations) that serves as a breakfast venue, and Starbucks, but there are plenty of food and drink facilities in the Ala Moana shopping centre, which I mentioned earlier. It's not a bad idea to buy a frozen food box or pizza at a convenience store on the first floor and heat it up in your microwave.

It's less resort-like than a resort hotel in Waikiki, but it's convenient and affordable, so it might be a good idea for your second or subsequent stay in Hawaii.

By the way, it was also used a lot as a place to stay for Honolulu flight crews from various countries, and I saw CAs from various airlines. On the flight home from ANA, I spoke to CA and he said that ANA alone uses nearly 50 pilots and CAs every day.
Read more
Automatically translated
Date of stay: January 2025Trip type: Traveled solo
Room Tip: アラモアナショッピングセンターはじめ周辺のショッピングスポットを上手く使えると滞在の幅が広がります。 オアフ島全土への交通の拠点にもなっているのでこちらも上手く使いましょう。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
YUKIOTN wrote a review Sep 2024
Atami, Japan
+1
3.0 of 5 bubbles
This is my first stay. The reception was normal. The room was rather large and large enough for one person. I think it happened that it was a room with many handrails because it was wheelchair accessible. It was as if he did not know whether the room was locked or not. Even the bath with bathtub didn't know how to operate the shower. The lights in the room are also difficult to understand. As per the review, the water area is old and needs maintenance. I was guided around the facility, but I wanted it to be written in Japanese instead of English. Breakfast is not available and it is not delicious, so I think you should eat it elsewhere.
Read more
Automatically translated
Date of stay: September 2024Trip type: Traveled solo
Room Tip: アラモアナショッピングセンターに直ぐに行けるので便利です。一階にスタバが有るので良かったです。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yehudi2014 wrote a review Nov 2023
Hastings, New Zealand
+1
1.0 of 5 bubbles
Not as described or as photos show. City View was a joke. Carpark with broken glass and rubbish everywhere. Pool closes at 7 pm. Breakfast provided was overcooked and stale. Cups and glasses not washed properly in room. Just rinsed in hand basin. Hair left on glasses indicating wiped with bathroom cloth. Drawers in room dirty. Sunday breakfast not open till 7 am. No good if you are leaving early for Pearl Harbour, a trip or a flight. No room service. Swimming towels charged at $25 per towel if not returned by 7 pm. So beach goers must be back by then! Staff on front desk not solution seeking. Housekeeping polite but cups should be cleaned in a dishwasher. Not recommended.
Read more
Date of stay: November 2023Trip type: Traveled on business
Room Tip: Book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yukari H wrote a review Sep 2023
5.0 of 5 bubbles
I use it every time. I always have a comfortable stay, but depending on the room I'm assigned to, there may be some problems with the room. This time, there was a water leak from the sink and the towels were not changed on some days, but overall it was very comfortable and satisfying. If the shower could be changed from a fixed type to a hose type, it would be perfect! It is also directly connected to Ala Moana Center, so if you forget to buy something, you can easily return, which is very convenient. I will use it again next year!
Read more
Google
Date of stay: August 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jaclyn wrote a review Feb 2023
4.0 of 5 bubbles
Let me start by saying this hotel is in a great location and in the center of everything. Prices have been reasonable and it’s located literally steps to the Ala Moana mall and also the beach. I’ve stayed serveral times here already. However, there are serval things that could improved upon to make this hotel operation more exceptional. Let’s start with the customer service/ front desk. I was helped in 2 separate occasions by a man named RICKI. Both incounters were a negative experience. He was not helpful, warm, or hospitable. Basically made something that we were asking for and was already confirmed in our booking into something that seemed impossible or an inconvenience. He took the long way around things and did not pay attention to the small details within the reservation booking. On the other hand we had such a great interaction w Elle who took the time and paid attention to the small details to really make us feel taken care of and understood.

As far as the rooms, it could use some updating and remodeling to make it much better. It’s definitely on the older side. Found some rooms we were put in did not have hot water and or a good water pressure compared to others. One plus is that we liked they had a pull out sofa/bed option. Housekeeping services could be improved upon in regards to attention to details as in bringing the exact number we asked for and also the long wait time to actually get the items from the time that we called.

Amenities: pool should be heated 24/7. We found it way too cold especially for when the sun goes down. In addition, the outdoor showers should have a heated option. Wished that the sauna returned. I also believe a great improvement would be adding in a Jacuzzi/hot tub. The pool staff are good especially Brayden who helped us several times throughout our stays.
Gym could use some expansion and remodeling. Basically having 6 people in there make it feel packed and like you were climbing on top of one another.

Elevators in the main Waikiki tower could take FOREVER at peak times so be prepared to wait.

Kona tower is known to be the older building out of the two compared to Waikiki tower. However each floor interconnects through the halls to avoid having to take 2 separate elevators.

Something small we found that was weird was that in the rooms there were no blankets or comforters only a small, thin sheet. We found ourself cold during the nights and needed up having to call hosieheeping to request some sort of additional blankets.

This hotel is decent, but there are a lot of things management could/should change to improve upon this hotel to reach its maximum potential.
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matthew McGuigan, Other at Ala Moana Honolulu by Mantra
Responded Feb 27, 2023
Aloha Freedom18560787223, Thank you for the time and effort you took to provide this review of your Ala Moana Hotel by Mantra experience and thank you for the constructive feedback on our service delivery at the Front Desk and attention to details in Housekeeping. We appreciate your patience as we make these improvements bringing this glorious landmark in to meet and exceed the needs of our guests. I appreciate the time you took to provide a review and we hope to welcome you back on your next trip to Honolulu.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
49ninerd49 wrote a review Jan 2024
Santa Clara, California
4.0 of 5 bubbles
We have stayed here many times in the hotel portion because of location is good and rates have been ok.
But recently rates have been increasing and the value may not be good anymore
These improvements are a MUST in the next year 2024 or I cannot recommend Ala Moana hotel
1. Finish this year 2024 Kona and Waikiki tower every room remodel add plates and glasses for re heating food
2. Lower room rates to pandemic lower rates and never charge resort fees
3. Pool area turn back on Hot water at showers. Turn way up the pool temperature. Add hot water adult only larger jacuzzi jet spa since room is available on the pool area on top of deck.
Just saying thanks for good review or ideas are not good enough. GM reading this must make improvements then these investments will pay off and be better customer experience.
Read more
Date of stay: January 2024Trip type: Traveled with family
Room Tip: Ask for front desk grave yard mgr Zach if ever any issues. Avoid older balding accent speaking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nononononononon wrote a review Dec 2023
Kawasaki, Japan
4.0 of 5 bubbles
The location is good. The room was spacious (1-bedroom ocean view suite). The price was also cheap due to a campaign. The noise and cleaning were not so good. The sound from the hallway can be heard through the room, and there are sounds like motorcycle gangs on the road outside the window, and the noise from the Ala Moana Shopping Center parking lot. There is no quietness. The bathroom is old. And the cleaning is not very good. There is usually hair left in the bath, and dust and sand on the carpet (we didn't go to the beach, so it's not ours). And even though we had a wonderful ocean view, the window glass was dirty. It was all white.
It's good that there is a kitchen, but I don't know how to use the dishwasher at all. (As others have said) It's a pain to have to ask every time. I wish they would provide a manual like the Japanese guide for coin laundry and bath water leakage.
What was good was the microwave and garbage disposal. It was good that I could dispose of all the banana peels and leftovers from my lunch box that I couldn't finish.
Read more
Google
Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: ホノルルマラソンのスタート地点には近いですがゴールからは結構遠い。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David B wrote a review Jul 2023
2.0 of 5 bubbles
Having stayed at several hotels and resorts in Honolulu and Waikiki, I can confidently say that Ala Moana is among the worst. It took 1.5 hours to get a set of sheets for the pull out sofa and pillows (only 2 pillows in the room) and it took being on hold for 2-3 minutes to even make the request. Upon arrival, the room had the previous tenants’ leftovers in the fridge, which we were more than willing to overlook, but the overall service and attitude of the staff was below average.

The small rooms are adequate, but certainly not worth the cost.
Read more
Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
真琴 稲 wrote a review Sep 2024
Tokyo, Japan
2.0 of 5 bubbles
I was attracted by the direct connection to Ala Moana Center and made a Reservation. It is true that it is connected directly to the center's parking lot from the 2nd floor, so it is very convenient and avoids passing through insecure areas. There is a swimming pool and gym on the third floor. The gym is full. There is also a sauna. The water in the pool was dirty.
Since it has been renewed, the front lobby and so on are reasonably beautiful.

There are many staff, so the quality is different. Bell desks where luggage is left are a completely different experience, especially for people. It really sucks when there are only brusque people.
We had friendly people, but we had no smiling porters (no one was bringing us any luggage, we were on our own from the taxi to the counter) from the time of arrival, no smiling bell desks to hand luggage over, no smiling front desks.
On the rest of the day they were just normal people, so it was luck.

The rooms are usually old, so showers and the like are hard because of low water pressure. And it's much smellier because you can't smell the curtains and carpets.
I don't think there's any point because it's cheap.

Only laundry needs improvement. There are several large laundry units on the 13th floor, but everything is out of order and wiped out during my stay. There was a scramble for two aircraft on the sixth floor with guests.
I queued for an hour myself. The wastewater is rotten and watery and the stench is amazing.
Even if I told the front desk, I didn't know about the hotel because of the laundry company. It was a point I didn't call. Does management know that fact?
The location is great, so we may just keep going because we have customers.
Read more
Automatically translated
Date of stay: September 2024
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: 3Fのプールでタオルを借りられます。ビーチにも持っていけます。 プールは19時でクローズです。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joe Graham asked a question Oct 2024
Dacula, Georgia16 contributions5 helpful votes
Is there a shuttle between the Ala Moana hotel and the Ala Moana Beach?
Answer from Aud542
Niskayuna, New York85 contributions21 helpful votes
I'm with you...I loved the body lotion & got housekeeping to give me a couple of extra tubes. Suggest you contact the hotel & ask them.
Answer from Aud542
Niskayuna, New York85 contributions21 helpful votes
studios are much smaller
Answer from Aud542
Niskayuna, New York85 contributions21 helpful votes
yeah...call the hotel. They will be able to answer you without guess work
Wesley P asked a question Mar 2022
West Orange, New Jersey
Does the hotel provide beach towels? Is there a charge?
Answer from Aud542
Niskayuna, New York85 contributions21 helpful votes
Sorry the hotel doesn't provide towels for the beach, but you're only a 20min. walk to magic island which has a lovely small Lagoon so take a hotel towel
Ivan C wrote a tip Jan 2025
7 contributions
1.0 of 5 bubbles
"If you can find other options please do. There are so many basic things that this hotel refuses to provide. It doesn't make any sense."
Read full review
Melanie G wrote a tip Jan 2025
4 contributions
1.0 of 5 bubbles
"Don’t stay here, managers know nothing about customer service."
Read full review
Adele Y wrote a tip Nov 2024
Hawaii35 contributions6 helpful votes
5.0 of 5 bubbles
"Be sure to use the accommodations of the hotel like shopping, restaurants, the pool, pamper yourself at the Spa and so much more!!!"
Read full review
Wayne G wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"OUTSTANDING. Great things to share about this Hotel. Clean rooms, great staff...friendly, helpful! Superb Breakfast, great location!"
Read full review
TRAVELdglobenow wrote a tip Nov 2024
4 contributions
4.0 of 5 bubbles
"Avoid going there in the middle of the day during weekends. It is hard to find a place to park."
Read full review
Not the right property for you?
There are more places to choose from in the Honolulu area.
PRICE RANGE
$227 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ala moana hotel, hotel ala moana, ala moana honolulu
LOCATION
United StatesHawaiiOahuHonolulu
NUMBER OF ROOMS
1,115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ALA MOANA HONOLULU BY MANTRA - Updated 2025

Frequently Asked Questions about Ala Moana Honolulu by Mantra
Which popular attractions are close to Ala Moana Honolulu by Mantra?
Nearby attractions include The Escape Game Honolulu (0.2 miles), Oahu Nature Tours (0.3 miles), and Ala Moana Center (0.3 miles).
What are some of the property amenities at Ala Moana Honolulu by Mantra?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ala Moana Honolulu by Mantra?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ala Moana Honolulu by Mantra?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ala Moana Honolulu by Mantra?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Ala Moana Honolulu by Mantra?
Conveniently located restaurants include Tanaka of Tokyo West, Mariposa, and The Signature Prime Steak & Seafood.
Are there opportunities to exercise at Ala Moana Honolulu by Mantra?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Ala Moana Honolulu by Mantra?
Yes, dry cleaning and laundry service are offered to guests.
Does Ala Moana Honolulu by Mantra offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Ala Moana Honolulu by Mantra?
Many travelers enjoy visiting Iolani Palace (1.7 miles), Shangri La (3.7 miles), and US Army Museum of Hawaii (0.9 miles).
Does Ala Moana Honolulu by Mantra have any great views?
Yes, guests often enjoy the harbor view available here.
All Honolulu HotelsHonolulu Hotel DealsLast Minute Hotels in Honolulu
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars