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Best Western The Plaza Hotel

Booking.com$129*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Best Western The Plaza Hotel
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1,327 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
Reviewed August 10, 2015 via mobile

My husband and I stayed at the Best Western for over a month, while waiting to get housing. They work well with military. The staff is nice. They are pet friendly. That's really about the only good things I have to say about them. If you get put in a room anywhere near the highway, prepare to hear cars at...

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1Thank Angelique M
Reviewed August 7, 2015 via mobile

We have been here for about a month and so far our experience has been wonderful. Staff is very friendly Especially Amalia!!! She is so sweet and always in a great mood!!! The pool is great. The food at the cafe is good. Only complaint we have is the parking garage. All the spaces are very tight and people park...

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Thank Brittany S
Honolulu, Hawaii
Reviewed August 6, 2015

I have recieved excellent room service from Mercy the worker, she has a smile that can brighten any kind of day you can be haven. So if you ever come to visit i recommend this hotel and Mercy the worker.

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1Thank evangeline c
Seattle, Washington
Reviewed August 5, 2015

Spent five nights at BW Plaza hotel on business. The room was quite adequate with no major flaws. There is definitely some H1 road noise, plus the room can be loud just from the wind gusting outside. The front desk staff (Cynthia and Beau) were kind and helpful, as was Soledad in Housekeeping, a dear lady who takes pride in...

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1Thank J S
kualapuu, United States
Reviewed August 5, 2015

I enjoy staying at this Hotel because of location and being pet friendly. The staff is very helpful and caring. It is great to have a McDonald next to the Hotel for late night snack. The only draw back is that the highway is right next to the Hotel so the car noise is there 24 hours a day.

Review collected in partnership with Best Western
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1Thank Allan L
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Allan L, Thank you for your most recent stay at Best Western The Plaza Hotel! Thank you for your review and for sharing with us your experience. We look forward to your next visit and should you need anything, please feel free to contact us directly! Mahalo, Brent Kitsu Assistant General Manager

Denver, United States
Reviewed August 4, 2015

Mena at the front desk was absolutely wonderful and helpful and Soledad in housekeeping took such good care of us and both took such pride in their work. They both had lovely warm smiles and I would love to have them as my friends. I hope you know what assets they are to the Best Western family!!!

Review collected in partnership with Best Western
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Thank Susan R
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Susan R, Thank you for staying at Best Western The Plaza Hotel recently! We are appreciative of your review and for recognizing Mena and Soledad! They are two great employees and as you mentioned are "assets" to our hotel. We will be sure to recognize them and thank them for doing a great job! Thank you again and look...

Waianae, Hawaii
Reviewed August 2, 2015

My fiancé and I were looking forward to having a nice stay at the Plaza Hotel. We rented the room two nights. Unfortunately, there were so many flaws: We checked in at the front desk and were immediately slapped with a "no cigarette" contract. She--along with ALL the workers there on our stay-- gave my fiancé and I an unfriendly,...

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Thank Napua C
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Napua C, Thank you for staying at Best Western The Plaza Hotel! On behalf of the staff and management, I would like to extend our sincere apologies for the experience you encountered while here. Your review is unlike the service our staff would give and so we will look into the concerns you brought up. Regarding the smoking policy,...

Honolulu, Hawaii
Reviewed July 31, 2015

I've stayed here at least five or six times when I'd come in from Kauai or the mainland to work. This hotel is a good alternative to Waikiki and it's the better of the two airport hotels with the other being the Ohana Hotel just down the street (Ohana is super noisy). If you ask for a room at the...

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Thank HuggyBearHonolulu
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha HuggyBearHonolulu, Thank you for your stay at Best Western The Plaza Hotel! Thank you for continually returning to us when you have business here. You must have seen all the improvements we are making and hope you will be able to see the next phase of upgrades we are working on. As you stated, there are not many alternative...

Omro, Wisconsin
Reviewed July 30, 2015 via mobile

After a long flight from Wisconsin, I was delighted to meet Beau and Rose at the front desk with outstanding customer service. They greeted me with sincere smiles and provided me with comfortable accommodation. They sincerely invigorated my spirit are are great assets to your organization. Kudos for continually making my stay in Honolulu unforgettable one; more reason I continue...

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Thank Louis O
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Louis O, Thank you for staying at Best Western The Plaza Hotel a week ago! Thank you for writing a review and acknowledging Beau and Rose! We are glad to hear when our associates are recognized and to hear they provided outstanding service! We will be sure to recognize them for a job well done! Thank you for continuing...

Kapolei, Hawaii
Reviewed July 30, 2015 via mobile

My family and I stayed here for almost two months during the transition for our move into Hawaii. The staff is very welcoming and helpful. Myrna, the housekeeper, was very kind and knew exactly what we needed without having to ask. She was also a friendly face to look forward to seeing almost everyday. The hotel itself is very family-friendly,...

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Thank alliemfred
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha alliemfred, Thank you for choosing to stay at Best Western The Plaza Hotel for your PCS transition! We are glad we could welcome you and your family to Hawaii! We understand staying in a hotel for two months can be challenging and so we are hopeful we made it as comfortable as possible. Our staff takes care of all...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $131 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, Priceline, Best Western, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Hawaii/Honolulu
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from Best Western The Plaza Hotel staff and other travelers.
25 questions
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in the tower if you can, I think they're quieter. Otherwise, just avoid this place.”
CarterT, 2 days ago | Read review
“Probably face away from freeway, as it is noisy”
_lynnestephens9, 3 days ago | Read review
“Higher floors are more comfortable that ground floor units by the pool. We tried both.”
156gingerh, 1 week ago | Read review
“hotel is by airport but rooms in the back by the pool were less noisy”
dawnd796, 3 weeks ago | Read review
“i was on the 6th floor it was very quiet”
frankrivera2017, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$129* /night
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Orbitz.com$129
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Prices are for 1 room, 2 adults
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