Our stay at Embassy Suites by Hilton Waikiki Beach Walk was awesome! We return to Waikiki Beach area every couple of years and this stay has been the best yet! From check in to check out, we had a great experience! A shout out to Jaymar at the front desk, who helped begin our visit with his exceptional service! Thank you for being so welcoming and making the check in process so pleasant (especially after a day of traveling)! We were upgraded to a partial ocean-view suite that was surprisingly huge for a one bedroom suite! As a family of four (including 2 tweens), we enjoyed the larger space and really felt at home. Even with the COVID-19 related restrictions, we were able to enjoy our stay. Breakfast was take to go, but we were served plenty of food. The one hour a day at the pool was ample enough as were also wanted to spend time on the beach, shopping around the hotel or exploring other parts of the island. (Our kids would spend the entire day at the pool if they could, so it was nice for my husband and me that pool time was limited.) All the safety measures that were put into place gave us peace of mind, so we were able to enjoy our visit to the island! Thank you Embassy Suites by Hilton Waikiki Beach Walk for a memorable stay! We will be back soon!…
Amidst all of the chaos of COVID-19, my boyfriend and I decided to escape Chicago for a while with his two teenage daughters. I didn't realize how much I needed a break. The Embassy Suites Waikiki Beach Walk was my safe haven for a few days. This hotel did everything possible to make our trip feel like normal. From the famous free morning breakfast to the amazing pool area. The rrecent enovations are spectacular! Our room was so nicely decorated, clean and comfortable. And the view from our room!! The valet crew always greeted us with a smile, helped us figure out where we were going and even helped us take off the roof panels so we could fully enjoy our rented Jeep Wrangler! I would love to visit this hotel again!
Natalie helped me every step of the way with my booking! Amazing service. She made sure that my girls and I had the best time ever. COVID has been stressful so I needed time to regroup and relax. Sandra checked us in and made everything quick and easy. She explained the Hilton Honors App and the contactless key I can use in the app. They didnʻt hesitate to help use with a cabana rental which was literally the best decision ever. I was able to laydown and RELAX for once. As a single Mom, the last thing I want to do on vacation is think of breakfast so early in the morning. But, luckily they HAVE BREAKFAST INCLUDED IN YOUR STAY. Itʻs so easy as just going to the 4th floor and picking up your plate (contactless during COVID) and we enjoyed our breakfast in our room watching tv. Embassy Suites has valet parking which is convenient with two little ones. They are friendly, clean and have amazing customer service. The hotel is by the Beachwalk with YardHouse and other shops and restaurants. Across the street there is an ABC store and a Dennys. In case you want a late night snack. Itʻs near the water too! We walked to the beach at night to look at the stars!!!!! Best hotel ever! Okay last thing. I love that their rooms are SUITES! This means thereʻs a cute living room area AND a room with a door for privacy. Perfect for having the kids take a nap and relaxing in the living room. We will be staying again!…
This review is a bit late...but better late than never! :) Hawaii has been our favorite holiday spot ever since we were married there almost ten years ago! For the past few years, we've been staying at Embassy Suites because of the convenience, location and most of all, the wonderful staff. My kids love amenities, especially the breakfast...perfect for picky toddlers! The staff at breakfast are always so welcoming and great with the kiddos! We are sad to forgo our annual trip this year, but hope to make it back soon in 2021!
In the midst of this pandemic, it was so nice to see the familiar, friendly faces at Embassy Suites Waikiki Beach Walk. Sandra Kama provides superior service at the front desk, Keoni Kipapa is at the ready to assist and get me and my family set in our room and Justyn Wee always provides exceptional daily service at the breakfast station. Keep up the great work Embassy Suites and cheers to your 3 superstars!
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