Shoreline Hotel Waikiki
342 Seaside Ave, Honolulu, Oahu, HI 96815-2527
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About
#44 of 214 hotels in Oahu
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
In a destination that’s famous for being popular, the Shoreline is comfortable in its own skin. The hotel — 135 rooms over 14 floors — has a scale absent from most Waikiki Resorts, and the 1970s design creates a contemporary feel. Accommodations are bright and well‑appointed.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Coffee shop
Diving
Hiking
Taxi service
Rooftop terrace
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Complimentary Instant Coffee
Complimentary tea
Fishing
24-hour security
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Filipino, Japanese, Korean
Hotel links
Location
342 Seaside Ave, Honolulu, Oahu, HI 96815-2527
Shoreline Hotel Waikiki
Getting there
Great for walkers
Grade: 100 out of 100
100
243 Restaurants
within 0.3 miles
2760Reviews92Q+A100Room tips
Reviews
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Do not stay here. The rooms are not clean at all (plus they are outdated.) and they charge $30 EXTRA per day for amenities that are not going to be used — because of poor quality. The fee is not okay bc the hotel should already provide it.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool water is dirty.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded 4 days ago
Aloha lailap721! I sorry to hear about your disappointing experience with us. Our housekeeping team works hard and takes pride in providing clean and comfortable accommodations for our guests. I'm sorry to hear that we missed the mark with your room. Our amenity fee includes complimentary morning coffee, a welcome snack tray upon arrival, soda stream stating, $5 off Heavenly restaurant daily, among other inclusions. I'm sorry that you were not able to partake in the amenities. I appreciate your feedback and will certainly take your comments into consideration as we review our offerings. Mahalo for giving us a try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I stayed at the Shoreline twice in 2022 for a total of 15 nights and couldn't recommend it more highly. The location is fantastic. Right off the main streets of Waikiki so there is peace and quiet, but it is just a few minutes walk to my favorite restaurants, stores, and the main Waikiki beach. The amenities are thoughtful, with a Sodastream filtered water station that I utilized heavily, a rooftop pool, free snacks and Dole whip upon checkin, and daily specials like yoga, cotton candy, and popcorn. The staff are all friendly and helpful, and room service did a great job daily. Justin at the front desk made sure I had a great stay. The hotel is vibrant and the vibe is friendly. The value is also great for Waikiki. I've stayed in numerous hotels and Airbnbs in the area and from now on will continue to stay at the Shoreline Waikiki.…
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Ibonne Pinilla, General Manager at Shoreline Hotel Waikiki
Responded Aug 11, 2022
Aloha Eddieb263, Wow how much Aloha in your words, Thank you. We are so grateful for your kindness, and for your recommendations. We strive very hard to offer a great experience to our guests, and be a true ambassador of the Aloha spirit. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were very polite but they gave me a room next to the incessant noise of the elevator. I really wanted a good night’s sleep, so I asked whether there was another room available. They gave me one far from the elevator, all right. You walk down a hall with housekeepers on break sitting on the floor along with bags of stuff. The balcony looks out over a parking lot directly below it. So instead of elevator noise, I got cars starting up under my window, and frequently slamming room doors in the hall. I should have checked out this new room better before accepting it. But I didn’t think we were in Italy, where you never accept the first two rooms offered. No closet or even a peg to hang clothes on, no luggage rack, and a handicapped shower, no counter space in the bathroom. I do feel like I am being treated differently as a senior woman travelling solo.…
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Date of stay: October 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Oct 31, 2023
Aloha Nomad, Thank you for taking time to share your feedback. I'm disappointed to learn we were not able to find you comfortable accommodations and apologize for the noise from our housekeeping team. We have reminded them about being mindful of our guests. I understand your disappointment and am truly sorry we were not able to create a comfortable and relaxing environment for you to enjoy. I hope you were able to find many amazing adventures while in Hawaii!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I enjoyed our stay here greatly! The hotel room itself is pretty basic, but it's decorated in a fun, charming way that brightens your mood! The rooftop pool is an awesome location to swim if you're looking for something a little more private than the beach. One of the best parts about staying here is that a major tour bus pickup spot is right across the street. The location is incredibly walkable -- the variety of shops and restaurants within a ten minute walking radius is remarkable, not to mention proximity to Waikiki Beach! You'd think that being so close to everything would mean the location is loud, but it's tucked away just enough so that you don't hear the bustle. We would stay here again!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Oct 9, 2023
Aloha Lisa! Mahalo for staying with us and sharing such a wonderful review with the travel world! I'm so thrilled to hear your time was amazing and that we were able to be part of the magic. Our hotel location is the perfect place to start and end your day's adventure. Our bright and colorful vibe sets the mood for unique experiences like the intimate rooftop pool and sodastream station. Our goal is to enhance our guests' vacation time, and it sounds like we accomplished this with you! When Hawaii calls again, we hope we have the opportunity to welcome you back to Shoreline Hotel Waikiki!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked my reservation with Shoreline. They accepted my Chase points and money and then never contacted me to let me know there was issue with their system. When I arrived, they told me they had my reservation on file but already were fully booked and sent me away with my 9 month old baby at 10:30 at night. Very unhelpful and placed my family in a potentially dangerous position with nowhere to stay. Cannot recommend taking the risk with this company. Try a different hotel.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Oct 10, 2023
Aloha Laura, Please accept my sincere apologies for the challenges you faced. If I may take some time to explain, I hope that you may have a different understanding of the hotel's role in your reservation challenge. As the hotel does not accept Chase points, the reservation wasn't made directly with the hotel. You booked your reservation through a third-party travel organization, who in turn attempted to book the reservation with Shoreline Hotel Waikiki. Unfortunately, we did not have the room type the third-party company attempted to book, and thus never confirmed the reservation with the third-party company. At the time you called the hotel inquiring about parking and a pack and play, the front desk host advised that we did not have your reservation and to contact whoever you made the reservation through as we were fully committed that night. While our front desk host attempted to assist you further over the phone, she was interrupted and advised you would be leaving a terrible review. I can assure you, if you had arrived to the hotel, we would have done all we could to assist in finding alternative accommodation. I realize that the challenges you faced with your family’s accommodation put you in a very difficult situation. However, I hope that this explanation provides some clarity about what happened. Reservation or not, we should never have made you feel like you were "sent away" with nowhere to stay, and for that I apologize.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didn’t realise that the hotel we stayed in 7 years ago the coconut Waikiki was the sister hotel, well this hotel was amazing too, great helpful and friendly staff and a great location, close to shops and restaurants and of course Bars 🤪 highly recommend.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Sep 28, 2023
Aloha Jezzmond! Mahalo for staying with us and sharing such a wonderful review. I'm delighted to hear that your experience with us was amazing, and the staff were attentive and helpful. Our location is a perfect place to start and end your day's adventures. On behalf of Shoreline Hotel Waikiki ohana, we appreciate your patronage and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best place for party animal because there is a c;ub right beside the Hotel so if you bed time is 3h30 in the morning, this is the perfect place for you. I am NOT a party animal, so I did'nt sleep. I was offer earplug! I wanted to spek to the manager: A gost....send e-mail no response, send messenger no response. They offer me 30$ off...WOW I decline. don t forget to add to their price 45$ daily for parking and 30$ daily for amendie. So you pay a fortune to be a in a BArbie style hotel but you don't sleep. the door make so much noise when they close so If you have the chance to sleep: the door will wake up up for sure...Basicly the remodel an old Hotel to give it a good look but forgot to UP GRADE the quality of the doors. The pool area is so small the the loudge chair need to be on the side instead of in the front so basicly if you are 2 impossible to be side by side. Only 4 chairs and the ventilation beside the pool make it very difficult to take a nap...so noise at the pool, noise in the room due to the club beside so If you need to sleep regular hours, don't let you attract by the miami-barbie look :) …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Service
Room Tip: bring earplug if you want to try to sleep to to the club beside and the lound doors. Manager:...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Sep 28, 2023
Aloha Journey, Please accept my sincere apologies for you discomfort on the last night of your stay with us. I understand that having a good night sleep is important to an amazing vacation. Unfortunately, there is a outdoor rooftop bar on Kalakaua that may have caused the noise you are referring to, but no "club" on the property. The hotel was fully committed, and we did not have an option to relocate you to a different room. We will take a look at the door closures as they are required to close completely and quickly for our guests safety. Our apologies again for the disruption you encountered on the last night of your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Starting with the bad: I booked this hotel because of previous reviews that mentioned little perks that sounded so nice. NONE of those perks existed! There was NO Dole Whip sample or any for purchase. There were NO leis in the room. There were NO fresh fruit waters. Water is available, but it is plain water, in a kiosk that you have to scan a code to get. There were NO cute floaties in the pool, which isn't a big deal but would have been nice for photo ops. No microwave in the room, but one small one in the lobby for all of the guests to share. If you need a comfortable, clean, bare-bones, nothing-fancy hotel that is still cute, this one will work for you. The good: The location can not be beat, you’re right in the heart of Waikiki within walking distance of so many restaurants, bars, activities, casual and upscale shopping, and the beach. Even with the bustling location it was quiet enough at night to get sleep. The hotel is very colorful and has a nice vibe. The price is right, and you get free admission to 2 museums, Bishops, and another I can't remember. There is a $5 credit for the attached restaurant, but we didn't make it in. I am a very low-maintenance traveler, so this hotel was great for my needs which was just a place to shower and sleep. If you like luxury and amenities, I would seek accommodation elsewhere. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Sep 7, 2023
Aloha Drusilla! Mahalo for staying with us and sharing your experience. I apologize if you viewed any information about the hotel that isn't up to date. We found the amenities we currently provide provide our guests better enhancement to their vacation. In addition to the admissions to Bishop Museum and Honolulu Museum of Arts, we have complimentary morning coffee in the lobby, water station with still and sparkling water, a complimentary arrival snack tray and we offer complimentary beach chairs and floaties through our take one / leave one program. I'm glad you enjoyed our heart of Waikiki location and trust you had a wonderful adventure in paradise. We hope we can welcome you back again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shoreline is a wonderful hotel in Waikiki Honolulu. Since I had some trouble with my flights to Honolulu, I was in contact with the hotel prior arrival. The staff was really helpful and welcoming when I finally arrived. The hotel has a great vibe and is decorated accordingly. Great that they have restaurant Heavenly right next to them, they serve freshly made dished and have great staff. The staff at Shoreline are really friendly and service oriented. I’m especially impressed by Pua, who gave me some great tips and was very helpful during my stay. Her warm personality really made it great to return to Shoreline Waikiki after a day at the nearby beach or enjoying Oahu’s wonders of nature. Every hotel should have somebody like Pua!
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Aug 23, 2023
Aloha! Mahalo for staying with us and sharing your experience with the travel world. Although your trip started with some airline trouble, I'm glad the team at Shoreline Hotel Waikiki were able to assist you and alleviate some of your travel angst. Our bright, vibrant hotel is designed to provide comfortable accommodations and engaging service. Heavenly Lifestyle Cafe is a great place to grab a fresh meal with local ingredients. Thank you for taking the time to recognize the staff, and specifically Pua. She is truly a gem and I'm glad you connected with her and she was able to share our island from a local perspective. We appreciate you and are excited to know we made a positive impact on your vacation. So, when Hawaii calls again we will be here, ready to welcome you back to your new island home!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shoreline is definitely a special boutique hotel with all the thoughtful details and service. For example, we kept the “no bodda” (do not disturb) sign on the door the whole time, and every day, the cleaning crew slipped a little note asking if we were ok and to contact them for cleaning if we changed our mind. That’s never happened to us before at a hotel. It shows care! Shoreline had a complimentary snack box with local products in the room. I thought this was very special. That never happens at a chain hotel either. Other hotels charge for any food in the room. Again, it’s the little details like this that make you feel like this boutique hotel cares. One more thing that made our life easier: filtered water dispenser behind the lobby. It even had fruit-flavored water if you preferred that. On other trips, I am always buying water to drink. At Shoreline, I was just filling up my water bottle every day and saving money. The location is fantastic because it is quite literally at the midpoint of Kalakaua (the major waterfront street in Waikiki). Half a block from the ocean. There is no need to rent a car if you stay here and plan to do most of the activities in and near Waikiki. However, if you decide to rent a car, there is valet parking on the premises or you can look for street parking in the area. The room was immaculately and of a good size. We could see the ocean from our room. The elevators were fast so we never had to wait for one for long. The design of the room was cheerful and super cute. All the little details in the room made it special. It had local sayings and the Hawaiian islands above the bed. Cool art in the hotel in general. The owner has great taste in art. The lobby has super high ceilings so it felt really airy and nice in there. They offer complimentary coffee in the morning. Lastly, great staff. They always say hi. I would definitely recommend this bouquet hotel to all my friends and family coming to stay in Waikiki.…
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Valet parking. Free water machine behind the lobby. Free local snacks in the room. Free local...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeffrey Nagata, General Manager at Shoreline Hotel Waikiki
Responded Aug 18, 2023
Aloha Yun C! Mahalo for being part of our ohana during your recent visit to Waikiki, and sharing your experience with the travel world. Our goal is to provide comfortable accommodations, unique amenities and engaging sevice; all to help create a memorable vacation experience for our guests. It's wonderful to know that we were able to create that experience for you! Our location, in the heart of Waikiki, is the perfect place to start and end your day's adventures, and our local touches, like the "No bodda" sign, in room snacks, and bright, vibrant decor, are designed to embrace the local culture of Hawaii. We truly appreciate you patronage and am delighted to know your time in Hawaii was amazing. When Hawaii calls again, we cannot wait to welcome you back to your island home in paradise! Jeff - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$179 - $263 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Seaside Hotel
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
135
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Claim Your ListingSHORELINE HOTEL WAIKIKI $141 ($̶1̶6̶9̶) - Updated 2023 Prices & Reviews - Oahu, Hawaii
Frequently Asked Questions about Shoreline Hotel Waikiki
Which popular attractions are close to Shoreline Hotel Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 miles), International Market Place (0.1 miles), and Waikiki Sunset Cruise with Live DJ (0.10 miles).
What are some of the property amenities at Shoreline Hotel Waikiki?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shoreline Hotel Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shoreline Hotel Waikiki?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Shoreline Hotel Waikiki?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Shoreline Hotel Waikiki?
Conveniently located restaurants include Tempura Kiki, Ramen Akatsuki, and STRIPSTEAK Waikiki.
Are there opportunities to exercise at Shoreline Hotel Waikiki?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Shoreline Hotel Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Shoreline Hotel Waikiki?
The staff speaks multiple languages, including English, Japanese, Korean, and Filipino.
Are there any historical sites close to Shoreline Hotel Waikiki?
Many travelers enjoy visiting Iolani Palace (2.7 miles), Shangri La (2.7 miles), and Queen Emma Summer Palace (3.9 miles).
Does Shoreline Hotel Waikiki have any great views?
Yes, guests often enjoy the city view available here.