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The Surfjack Hotel & Swim Club

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292 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Reviewed August 23, 2016

From the moment we checked in to the time we left, we were blown away by the quality of the renovation here and the kindness of their staff. It's not as aggressively hip as, say, the Ace Hotel & Swim Club in Palm Springs, though that was clearly an inspiration. But that's actually a good thing — this has more...

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Thank Craig E
Reviewed August 23, 2016

First, we’d like to comment on the amazing staff at Surfjack. Robbie is an extremely hardworking manager who knows how to take care of his guests. He always had a smile on his face and went out of his way to check on us as well as get us whatever we needed it whenever we needed it! He was very...

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Thank Mariah A
Reviewed August 21, 2016

I loved The place !!!!! Everything was great and i couldnt find a better place to be …. i would highly recommend it and i will comeback !!! Staff was fantastic ... Sai and Crystal were great helping us find/show us the amazing places around the island and took great care of us (congratulation surfjack, you have an exceptional staff)...

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Thank lukaz l
Reviewed August 21, 2016

This hotel far exceeded our expectations. We were greeted by such friendly staff, Crystal (please forgive if misspelled) checked us in and was very welcoming and she continued to give us great spots to check out in Hawaii for food and beaches which did not disappoint, she was very knowledgeable about the local scene. The room was perfect, clean and...

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Thank Evie B
Queenstown, New Zealand
Reviewed August 19, 2016

Great value for money, fantastic service, wonderful music playing. Service fantastic from front desk to housekeeping. Restaurant served great food and nice and spacious, you can tell its a favourite with locals too from the restaurant guests. Couldn't fault Surfjack and would most definately stay there again. Location great a short walk to shops, beach etc

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Thank paulaqueenstown2016
Tulsa
Reviewed August 18, 2016

I mean the title says it all. From Robb(ie)y who was such a warm and awesome hospitality manager who made sure we were taken care of during our stay to the rooms that were cute, comfortable and helped us relax after a long and uncomfortable summer in other countries.

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Thank lookitskeith
Reno, Nevada
Reviewed August 16, 2016 via mobile

Staid here for business and e njoyrd it. It is an older, small hotel but they have done a nice job of renovating it. It is very centrally located with plenty of shopping and restaurants within a 10 minute walk. The valet staff was very attentive and their own resteraunt was very good. I recommend their Naked Pig pizza!

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Thank Dave L
Reviewed August 15, 2016

I don't usually review but feel this hotel is more than worthy of a review. We are family of 4 with two teenage sons and were given a great corner room with wrap around balcony (939). Room was spacious enough and comfortable enough for us. The whole concept is great - decor is superb - they have it just right....

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Thank Wendy D
Lynette E, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha Wendy! Thank you so much for you review. We truly appreciate that you recognized our awesome and soon to be award winning restaurant, Mahina & Sun's! Ms. Natalie Aczon, our restaurant manager, has put together an awesome team of professional servers, bartenders, hosts and kitchen staff that simply goes above and beyond to please our customers. We are far...

Sydney, Australia
Reviewed August 15, 2016

What a find! We loved our stay at Surfjack. We felt very welcomed. All the staff are very warm and happy to chat with you. We were on the 2nd floor and loved being so close to the action. Every night has a lovely vibe with music being played and kids and adults having fun together whilst people dine in...

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1Thank AndGabbymakes3
Sydney, New South Wales, Australia
Reviewed August 13, 2016 via mobile

Absolutely love this place and won't stay anywhere else when we return to Honolulu. Staff and service was exceptional and rooms were spacious and luxuriously appointed. Beautiful boutique hotel in a great location. Beautiful reno and a great place to stay. Highly recommended!

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1Thank Hannah P
Lynette E, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Mahalo so much Hannah for a simple but clear in thought review of our Surfjack! A HUI HOU! Hope to see you soon! Lynette Eastman General Manager The Surfjack

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
Official Description (provided by the hotel)
An authentic Waikiki experience awaits you at this vibrant new hotel located in the center of the action. With handcrafted design elements, surf-culture throwback & modern touches, you'll feel the energy of Waikiki at the Surfjack Hotel & Swim Club. The Surfjack is home to stylish apparel shop, Olive & Oliver, and Mahina & Suns, renowned chef Ed Kenney's newest eatery. Guests also gather at the Swim Club - our outdoor pool and sun deck area where we share cultural programs and unique events as you sip on a cocktail (or two) and maybe jump into the pool because the moment was oh, so right. The Surfjack Hotel & Swim Club offers renovated bungalow style guest rooms, in addition to spacious one, two, and three-bedroom suites. Each charming guest room includes air-conditioning, a refrigerator and a private balcony. The feel of open space and the handcrafted style in decor creates a sense of curiosity and serves to inspire adventure. The Surfjack is situated in the heart of Waikiki and offers easy access to prime shopping, dining and nightlife, and is located just three easy blocks to Waikiki beach. From morning surf sessions to sunset catamaran cruising - it really is an endless summer. For the moments in-between sand & sun, take a short drive to the art and culture communities of Kaka'ako, Downtown Honolulu and Chinatown for a true urban-Honolulu experience. Join us and immerse yourself in the ebb and flow of the Surfjack, a swell little spot in Waikiki. ... more   less 

Additional Information about The Surfjack Hotel & Swim Club

Address: 412 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Hokele Suites Waikiki)
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $222 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Surfjack Hotel & Swim Club 3.5*
Number of rooms: 112
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Also Known As:
Castle Hokele Suites Waikiki Hotel Honolulu
Castle Hokele Hotel Waikiki
Castle Hokele Resort Waikiki
Hokele Suites Waikiki
The Surfjack Hotel & Swim Club Hawaii/Honolulu
Hotel Style:
#2 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from The Surfjack Hotel & Swim Club staff and other travelers.
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Questions? Get answers from The Surfjack Hotel & Swim Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Balconies are large and stocked with deck chairs if you're looking for some outdoor space.”
 of 5 bubbles adnanistan, 2 days ago | Read review
“Don't upgrade- get a room with a view of the pool. So cute to look down on.”
 of 5 bubbles elizabethcarlin2011, 1 week ago | Read review
“Overlook the pool!”
 of 5 bubbles Tammietown, 1 week ago | Read review
“Near bus lines.”
  • View from the balcony.
 of 5 bubbles D7956BPkays, 2 weeks ago | Read review
“Best rooms high up with views and distance from street nice.”
 of 5 bubbles KimB485, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question