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White Sands Hotel

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White Sands Hotel
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617 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Tumwater
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2013

Great place to stay. Everything is so close by. Example: International Market Place, beach, tour bus stop, shopping, pharmacy, photo, restaurants, grocery store. This time I noticed updates. New flat screen tv"s & remodeled lobby with fresh lemon water & beautiful flowers. The staff are all great & so helpful. Did most of my business with Christine & Christieann. Whenever... More 

Helpful?
4 Thank Jo Ann W
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha Jo Ann W, Thank you for posting your feedback on Tripadvisor. We at Aqua White Sands Hotel greatly value your comments. You did notice our remodeled lobby with beautiful tropical flowers, fresh lemon water and new in-room flat screen TV. It is nice to hear of our staff to go above and beyond what is expected to ensure our... More 

Joliet, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 6, 2013

We loved the White Sands Hotel and will definately stay here again. We would also recommend this hotel to anyone. The hotels is older but has GREAT STAFF and a Beautiful courtyard !!! The staff was very courtious and helpful. :) The location was awesome your are near everything. I do suggest that when you make a reservation you request... More 

Helpful?
2 Thank Raquel M
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha Raquel M, Thank you for spending your time to post the reviews on Tripadvisor. It was a pleasure having you as our guests. Thank you for choosing the Aqua White Sands Hotel to serve your hospitality needs. I certainly hope you and your husband enjoyed all the recommendations and had many pleasurable memories while this is his first visit... More 

Terrace, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2013

The staff at the Whitesands made our trip the success as it was. A Big thanks to Christieann who followed up helping us find a lost wallet and giving us advice on what to do while were there! The pool was a great place to lay down by and there was a grocery store to stock your fridge just around... More 

Helpful?
2 Thank Evan v
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha Evan_vd, Thank you for taking the time to write about your experiences with us on your vacation to Hawaii. I am glad to hear that you enjoyed your stay with us and complimented Christineann for her good customer services; and she found your lost wallet, I will pass this message to her and acknowledge her efforts. Thank you for... More 

Melbourne, Australia
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 25, 2013

Thankfully we stayed only one night. The men working after 10 pm were not helpful. We had to search for our rooms. The rooms were very dated and the top of the bedhead was covered in dust. The shower was dingy and the grouting around the sink in the bathroom leaked over the bench when the tap was turned on.... More 

Helpful?
1 Thank footy22255100
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha footy 22253100, Thank you for your feedback on your vacation. We at Aqua White Sands Hotel greatly value your feedback and deeply apologizes for any inconvenience experienced during your stay. The situation about the front desk and room was brought to the front desk manager and housekeeping manager's attention, and corrective measures have been taken. Your comments are very... More 

Beloit, Wisconsin
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed June 24, 2013

I booked this hotel through Hotwire's program where you see the price first and then figure out the hotel after you've already paid. I just wanted a basic and cheap place for my family and I to stay for 2 nights before we boarded our cruise ship and ended up being overall impressed with the what I got for the... More 

Helpful?
1 Thank Mike Z
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha gkisystems, Thank you for taking your valuable time to post the review of your recent stay with us on tripadvisor. I am happy to hear that you impressed with what you got for the price you paid. Regarding your room, it is truth that we guarantee room types, but not bedding. I am very pleased to hear that you... More 

Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 24, 2013

The hotel had not elevator. the bed was comfortable.the room clean.the staff are very help and friendly. The hotel is close to all amenities.There's lots of outlets to charge electronics, anything that needed fixing was done within minutes. The small window AC unit actually works pretty good! It's definitely not some luxurious hotel. Even though it seems to be an... More 

Helpful?
2 Thank hiley255057
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha hiley255057, Thank you for your feedback on your vacation. We at Aqua White Sands Hotel greatly appreciate your comments. I am pleased to hear that you complimented on our comfortable bed and clean room. You also mentioned our staff was friendly and helpful and I will acknowledge their efforts. Again, thank you for staying at Aqua White Sands Hotel.... More 

Australia
Level Contributor
68 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed June 21, 2013

The room (140) had a very mouldy and damp smell like it hadn't been opened for months. There was a long brown hair on the bottom sheet and blood on the quilt cover. Yuk. I stayed for one night in June 2013.

Helpful?
2 Thank realistic5
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha realistic5, Aloha, and thank you for taking the time to write about your experiences and bringing these concerns to our attention. The situation about your room was brought to the housekeeping manager’s attention, and corrective measures has been taken. Thank you for helping us to improve our guest relation services, and we hope you give us the opportunity to... More 

Sacramento, California
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 15, 2013

I'd give this place 5 stars if it had an elevator. I book this hotel expecting something pretty seedy for the price I paid.The rooms are very clean, I had a kitchen that I had no idea I was going to have, and the beds are comfortable. I don't think there is one right angle in the place, so if... More 

Helpful?
3 Thank Michelle R
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha Michelle R, Thank you for taking the time to write about your experiences with us on Tripadvisor. We truly value your comments. I am very glad to hear that you complimented on our clean room, comfortable bed, helpful and courteous staff. It is helpful to have your feedback so that we continue to strive to improve the quality of... More 

Saskatoon,Saskatchewan.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2013

My husband and I stayed for 6 days at the White Sands Hotel. There are many things that we as a couple liked about our stay. The staff were a blessing and know matter if it was front desk reception or housekeeping staff all provided great service. This hotel is close to amenities. Even though it seems to be an... More 

Helpful?
Thank saskatoonberries
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha Saskatoonberries, Thank you for taking the time to post the review on Tripadvisor. We greatly value your feedback. It is always helpful to have this kind of feedback so that we continue to strive to improve the quality of your stay at our property. I am glad to hear that you and your husband enjoyed your stay with us.... More 

Saskatoon, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 10, 2013

My husband, 16 year old son and I stayed at this hotel in April 2013. We enjoyed having a poolside room that was equipped with one queen size bed, a single bed and a kitchenette. This was our second stay at this hotel, with the first being in 2008. They seem to be slowly renovating which is needed. Over our... More 

Helpful?
1 Thank freeride42
islandcolonyaqua, General Manager at White Sands Hotel, responded to this review

Aloha freeride42, Thank you for taking the time to write about your experiences on Tripadvisor. The situation about housekeeping service was brought to the housekeeping manager's attention, and corrective measures have been taken. I am glad to hear that you complimented on Jason, Christieann and Paul's customer services, and I will pass this message to them, they will be knowledged... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
This quaint low-rise hotel is your home away from home located just 1 1/2 blocks to Waikiki Beach, less than a block to shopping, dining and the best Waikiki activities. The lovely central courtyard features a swimming pool with sundeck and barbeque grill. All rooms offer lanai/balconies open to city or pool views and most rooms include kitchenette facilities with stove-top, microwave and refrigerator. With our daily convenience fee for all stays White Sands Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, and Local & Toll-Free Calls. Come experience quintessential Hawaiian hospitality! ... more   less 

Additional Information about White Sands Hotel

Address: 431 Nohonani St., Honolulu, Oahu, HI 96815-2622 (Formerly Celebrity Resorts Waikiki)
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $142 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — White Sands Hotel 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
White Sands Hotel Hawaii/Honolulu
Hotel Style:
#37 Business Hotel in Honolulu
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