Quick vacation, location was central to restaurants, bars, bus, rental cars & quick walk to the beach...

This is a great hotel with a prime location right on Waikiki Beach...

...The location and staff were great.If you are like us and like to relax by a pool and let the kids swim and splash and take a dip at the end of a long day this place is NOT for you...

Great hotel with a perfect location...

The Hotel is in a good location - 5 minutes walk to Waikiki Beach, restaurants, bars & shops...

Great location to Waikiki Beach, just a short walk down the street... All in all, this is a great hotel for the beach location, and to walk to the downtown area, shops, and restaurants...

Friendly staff, great location and clean facility!!...

...Location convenient for walking about Waikiki...

...Central location to restaurants all within a 10 minute walk...

...The location of the hotel is great a short walk from the beach, shopping, and restaurants...

The good: the location is one block from the ocean and close to everything, without being in the crowded end of Waikiki...

...The location is great for access to the beach and all of the happenings in Waikiki.The hotel staff is always great and a special "shout out" to Ms...

...This Hilton hotel wasn't new but the space is extremely functional if you're working from home, and the location is unbeatable for any quick meals, ... also not to mention it was very reasonably priced...

Great location with very comfortable and well presented rooms...

I really enjoyed the location but the room was interesting...

...The bell desk was lovely and held our bags without laughter... The rooms are fine, yes a little outdated, but nice enough...

...The glass “decoration” in the lift lobby is falling apart (please see pictures), and it’s not just aesthetically unpleasing but also a safety hazard as there are several screws missing...

...Also, the room has seen better days, the furniture is beat up, the curtains are very dirty & torn, the duvet looked dingy, the blinds are rusty, and the shower head looks filthy (maybe mold)...

...Room was spotless, small balcony...

...The 2 days she was off during our stay, we knew she wasn't the one who made the room... It's nice to walk into our room at night and have everything perfect...

...Our mountain view room was clean and quiet...

...The room was definitively not inexpensive, but for the service, decor and amenities—it felt like a 2 star hotel that should have been about $250/night...

...Lobby and overall decor needs to be gutted and redone...

The interior of the rooms are a little outdated but overall the hotel was nice...

This is a delightfully dated hotel that has a sixties feel and has been carefully maintained...

...Receptionist went out of her way to find me a great room on a high level which I prefer... Pink trolleys top at the door...

Great location with very comfortable and well presented rooms...

...The rooms could use a good cleaning and dusting. The flooring in the rooms consist of the outdoor type carpet (rubbery)...

...I went to retrieve my room keys at 3p and was told my room was not ready and they were not sure when it would be. *deflate* However, this desk agent was helpful and said he would try to move things around and get me a room... I had a room with a beautiful view on the 28th floor after only 15 mins or so... The rooms are fine, yes a little outdated, but nice enough... The air conditioning worked very well in our room... The room was pretty quiet for being so busy...

...+ No room cleaning even with request. If you want to trash removed from the room, they want you to put the trash outside the room and someone will remove the trash...

...Also, radical cost cutting measures are in practice, as housekeeping is cleaning the rooms only on every 4th DAY ONLY!... I have never been such hotel in the entire world before... As I received a room on a low floor and at the end of the corridor the ice machine was quite close, and it was very noisy and disturbing at once... Right after the free cancellation passed, they discounted the same room by approx...

...Although I had completed digital check-in, I stopped to get keys for the room... When we arrived to our premium ocean view room, we were greeted with a sign on the balcony door saying "Wet Paint Please Do Not Go Out On The Lanai From 8:00 AM - 4:00 PM Monday Through Friday."... Also, the room has seen better days, the furniture is beat up, the curtains are very dirty & torn, the duvet looked dingy, the blinds are rusty, and the shower head looks filthy (maybe mold)...

...We stopped in a king size city view room on the 12th floor... The only problem was the room wasn’t refreshed every day... You had to request new towels and toilet paper and the room was only cleaned after you had been in 5 days unless you requested a room clean... Thought after the price you pay and the $35 +tax per night resort fee you would at least get your bed made and clean towels...

...We were offered a renovated room a few days before our arrival for a small fee and so we had an amazing view from the 35th floor. Room was spotless, small balcony... Room service only every 4 days but a sign you could put on your door to request clean towels, and you could put your garbage outside the room by 10:00 if you need it emptied...

The overall size of the room wall pretty small and it did not have a lot of drawer space for our clothes...

...Then the hotel claimed the system had been fixed and rooms would shortly get cool... Complained again, was told unless a room change to a lower floor was wanted, “we’re doing everything we can do.“ But I guess they weren’t doing everything they could do, because after I got pretty strong (but not unduly rude), they sent an engineer up, and he realized there was more to be done...

...Quality of sleep is horrible as there is constant constraints noise, hall ways are dirty scroungey carpet. I will not ever stay here, I will definitely find a different Hilton place to stay...

...I am writing this review especially for Beverly who cleaned our room most days for 2 weeks... The 2 days she was off during our stay, we knew she wasn't the one who made the room... When Beverly came into our room, everything was IMPECCABLE... It's nice to walk into our room at night and have everything perfect...

...Room itself was small but ok. Staff was friendly... They will allow you to request items (towels etc) in between but kind of a disappointment with cleaning our room once during the stay (housekeeping is a selling feature as compared to renting an Air B & B in my opinion)... Overall it was ok, but for the amount of money it costs to stay here I would expect a bit more...

Hilton advertise that families can have adjoining rooms... The room my daughter was put in (down the hall) had a urine and public hair covered toilet seat... The beds had "we've cleaned the room" cards, but upon pulling back the sheets my child found more hair... She was given another room two floors below us... So much for clean rooms and keeping families together... It was so disgusting I would NEVER recommend this hotel... I guess if you want your kids to see some strange man's pee on a toilet seat and have rooms down the hall this is the place for you...

...The rooms are outdated, so went to the beach... The room was definitively not inexpensive, but for the service, decor and amenities—it felt like a 2 star hotel that should have been about $250/night...

...Not too bad, but the biggest issue is that they used to provide hospitality rooms, which was great for late night flights to have a shower before traveling for 24 hours but they no longer do this... Making hotels more expensive providing the guest with less and less...

The humidity in our room was miserable and it made it really hard to sleep... We came at 8:30am which of course is too early, but they still couldn't give us a room until 3...

I booked this hotel with my family and the experience you get depends greatly on which room you get. Those who got rooms on a higher floor (beach view or mountain view) got cleaner rooms with better amenities (water kettle, better toiletries)... I got a room on the 9th floor (city view) which is the floor where the laundry room is located... Thankfully the front desk allowed us to change rooms after we pointed out the visible mildew on the ceiling... Each room has a small fridge (not minibar), a coffee maker, iron, safe, and hair dryer...

...The interior of the rooms are a little outdated but overall the hotel was nice. Our first room was dirty with food crumbs on the floor but the hotel Staff was good about changing our room...

...They have very small trash cans in the rooms so you’re trapped in a room for days with the trash overflowing. You must call for towels or use bacteria laden towels that can’t dry between uses in your room due to the humid conditions...

I really enjoyed the location but the room was interesting... I started to notice more and more that the room was extremely dusty... As I sat watching tv on the bed I started to notice dust bunnies just flying around the room... I actually believe the room made my allergies worse... During checkout I let the front desk know that the only complaint was the room was extremely dusty, didn’t really get much of a reaction, just brushed it away... I decided to go with Hampton Inn at Kapolei... No dust flying around the room...

...Hilton Waikiki Beach A hotel which is below Hilton standards... Also, radical cost cutting measures are in practice, as housekeeping is cleaning the rooms only on every 4th DAY ONLY!... Maybe that is the reason that the property is so gross... That breakfast is also very limited, includes about 6-8 items from the main menu and they are the cheaper ones (see pictures)... Right after the free cancellation passed, they discounted the same room by approx... Late checkout is not an option even for an extra fee, so you have to check out at 12 noon… They charge $25 resort fee per night for basically nothing, they say that’s why wifi is included... Please avoid this hotel as in this price category you can find other even 5 star properties!...

...A person can not sit in there or even relax because the chairs are right next to the pool and can not be moved so it is a constant being splased on... They should not be charging full resort fees for this hotel until everything is usable... I travel alot and I will not stay here again unless their big pool is usable... I feel anyone that has gone there thinking they have a pool should get a partial refund as the hotel does not mention this on their site... If I could have got a full refund I would have changed hotels...

...The room was nice enough, but the hotel never advised us that their entire pool deck and pool was under renovation (grinding concrete noise all day) and to say they provided a pool they had tiny pool big enough for maybe 4 families, with very little deck, for a 36 story hotel. No alternative compensation like access to other nearby Hilton resorts and pools...

...When we arrived to our premium ocean view room, we were greeted with a sign on the balcony door saying "Wet Paint Please Do Not Go Out On The Lanai From 8:00 AM - 4:00 PM Monday Through Friday."... Thankfully, we only booked this Hilton for the first half of our trip, this hotel needs a renovation...

...You had to request new towels and toilet paper and the room was only cleaned after you had been in 5 days unless you requested a room clean. Thought after the price you pay and the $35 +tax per night resort fee you would at least get your bed made and clean towels...

If you want to stay in Waikiki, there are plenty of other hotels that offer better accommodations for the same price if not cheaper. Parking is an outrageous $45 per day, getting in and out of the crammed hotel is terrible... Everything is overpriced and the hotel doesn’t even provide room service but once every five days...

...This property is one block away from the beach promenade and the ocean view rooms face a main road... We paid US$450/night and I was generally underwhelmed with the experience... We will not come back as there seems to be many better properties in Waikiki...

...It started with the whole check in process, then got worse with the room... However, what really made matters worse for me, was that when I asked for a late check out, - 4 pm which I am allowed to ask for as because of my Diamond status, I was told that I would have to be charged a little over $100 more...

...Given that sitting by the pool is one of the key reasons to Hawaii, this is a huge disqualified... For all of this, you get to pay a $35 “resort fee.” We all know this is a completely dishonest scam run by hotels...

...We booked this trip through Costco, and we would would have selected a different hotel if the website was updated. We ask if we could use the pool at the other Hilton property and they said we could but would have to pay their resort fees...

...Only downside was the lack of daily housekeeping and as a European the resort fee is irritating - charge the cost at point of booking!...

Not worth the price you’re paying for plus they hit you with a Resort fee ($35 USD per day) even if you don’t use any of facilities... Went for walks and to the beach first day and all day tour the next day, didn’t use any of their facilities which are printed on a tiny card and handed to you by a cold receptionist who just didn’t want to be there when checked in... Upon check out we questioned the charge only to be patronised by a young receptionist who clearly didn’t care about anything we had to say...

...Room itself was small but ok. Staff was friendly... The ONLY option is to pay for valet parking, and there is absolutely no street parking or anywhere near... Something to keep in mind if you are renting a car... Overall it was ok, but for the amount of money it costs to stay here I would expect a bit more...

...Don't stay here - the other hotels/resorts down the road are so much better! Hilton Waikiki had awful service from the beginning... Don't care and don't want to help, yet they want to charge super high prices!... The corporate rate was not applied and had to pay a much higher rate - the service does not even come close... I get a charge to my credit card that I cannot reconcile!...

...For Hilton Diamond, they give you two water bottles and $18/ea per day for the restaurant. Parking is expensive but you can park next to Kapiolani Park (10 minute walk) for free...

...Making hotels more expensive providing the guest with less and less. They also, as part of their resort fee, provide a daily beach chair or mat, but only one... Even tho there were 3 people registered in the booking, we were only able to get one chair... I wouldn’t stay here again unless they change their policies...

...The rooms are outdated, so went to the beach... Chairs are an additional cost, everything is an additional expense... The room was definitively not inexpensive, but for the service, decor and amenities—it felt like a 2 star hotel that should have been about $250/night...

...They give you one beach chair a day then charge $15 for a second... I felt like I was nickel and dined for a measly beach chair...

...In-room coffee maker but no guest coffee service, and expensive Starbucks and restaurant downstairs the only option in the hotel... Expensive valet parking and resort fees add almost $100/night (similar to other local hotels)...

...This is expensive for us but we thought if we are paying this much it will be very classy???... On arrival we were told we would get one room service for 6 nights... If they dont have staff yes warn us of this but also reduce the price... Then when leaving we are charged another fee... This was you could use beach seats on the water front, use surf boards, get shopping vouchers, this fee included also wi fi to which I thought was included in the hotel account... It was booked through a travel agent but myself will not be going to a Hilton again...

...The rooms could use a good cleaning and dusting... Housekeeping service actually occurs on your 5th day of stay... It consists of fresh towels and wiping down the bathroom...

...Overall room was very clean, large in size with great views from our mountain view room which we could see partial ocean views!...

...They only clean rooms every 4th day of your stay... I must say, the highlight of the stay was the valet staff and the water machines in the lobby and fitness center...

...+ May be hotel is facing theivery apparently as per them, towels are RFIDed and tracked when used for pools or beaches...

...When we arrived to our premium ocean view room, we were greeted with a sign on the balcony door saying "Wet Paint Please Do Not Go Out On The Lanai From 8:00 AM - 4:00 PM Monday Through Friday."...

...You had to request new towels and toilet paper and the room was only cleaned after you had been in 5 days unless you requested a room clean. Thought after the price you pay and the $35 +tax per night resort fee you would at least get your bed made and clean towels...

...Room was spotless, small balcony. Room service only every 4 days but a sign you could put on your door to request clean towels, and you could put your garbage outside the room by 10:00 if you need it emptied...

...I am writing this review especially for Beverly who cleaned our room most days for 2 weeks... The 2 days she was off during our stay, we knew she wasn't the one who made the room... Small soaps and shampoos and coffee capsules had not been added to replace what had been used... When Beverly came into our room, everything was IMPECCABLE... It's nice to walk into our room at night and have everything perfect...

...The Hilton Waikiki Beach was a very nice, clean, friendly and safe place to stay during our stay Hawai’i The resorts emplacement was near to restaurants and attractions and the employees were patient and friendly to ensure that our stay would be without problems and filled with nice memories during our stay!...

...Housekeeping, front desk and concierge were all very helpful...

Great service from the front desk to the housekeeping. Our mountain view room was clean and quiet...

...They will allow you to request items (towels etc) in between but kind of a disappointment with cleaning our room once during the stay (housekeeping is a selling feature as compared to renting an Air B & B in my opinion)...

...Those who got rooms on a higher floor (beach view or mountain view) got cleaner rooms with better amenities (water kettle, better toiletries)... The balcony (lanai) is spacious and clean and allows 2-3 people to chill and enjoy the Hawaiian breeze... The common areas of the hotel are in good condition and modern enough; the two pools and jacuzzi were clean (although noisy with kids running in and out of the hot tub)... The lobby had a filtered water dispenser and a beach/pool towel dispenser... Close enough to walk to the beach easily but far enough that the beach sand doesn't get tracked in everywhere...

...Housekeeping must be requested 24 hours out but was never told so...

...Every morning I went to the towel station (slick system), then signed out a beach chair at the bell station...

...This leaves guests to take extra pool towels to make it through. The need to call and request soap and toilet paper is really difficult to comprehend... When Housekeeping does come they do an excellent job...

This clean, modern hotel was well located, two blocks from the beach, near food options, a great swimming pool on an upper floor with a view of the ocean, with free current dvd movie selections available...

...I came on holidays not to make my own bed and tidy up each day?? This means you get your supply of coffee, shampoo, paper cups and towels on the 1st and 5th nights... No such thing as a china coffee cup or any wine glasses...

...There was no sneezing or waking up congested in the morning. No dust flying around the room...

...Hotel provided beach towels for guests...

...The room was nice enough, but the hotel never advised us that their entire pool deck and pool was under renovation (grinding concrete noise all day) and to say they provided a pool they had tiny pool big enough for maybe 4 families, with very little deck, for a 36 story hotel...

...Unfortunately, the windows are not very well insulated so that you can hear traffic noise all throughout the night...

...Quality of sleep is horrible as there is constant constraints noise, hall ways are dirty scroungey carpet...

...The pipes mad a very loud noise every time I would use the shower...

...Even Number hotel rooms face the ocean, but also the street so you get a little of that noise at night...

About a block from Waikiki beach, it may be a choice to consider, though I think Hyatt or Marriott properties at the beach serve better. Customer service is good, but everything else is not worth a praise... If you want to trash removed from the room, they want you to put the trash outside the room and someone will remove the trash... + If you want shower towels, you need to request them and is only available when you are in the room (again no cleaning) + Floor appeared to be sticky on bare feet, may be someone before spilled some coke and was not well cleaned... + May be hotel is facing theivery apparently as per them, towels are RFIDed and tracked when used for pools or beaches... + No self parking available, at 50/night valet is available...

...The room was nice enough, but the hotel never advised us that their entire pool deck and pool was under renovation (grinding concrete noise all day) and to say they provided a pool they had tiny pool big enough for maybe 4 families, with very little deck, for a 36 story hotel...

...Although I had completed digital check-in, I stopped to get keys for the room... When we arrived to our premium ocean view room, we were greeted with a sign on the balcony door saying "Wet Paint Please Do Not Go Out On The Lanai From 8:00 AM - 4:00 PM Monday Through Friday."...

Hotel was lovely, no problem with the staff... You had to request new towels and toilet paper and the room was only cleaned after you had been in 5 days unless you requested a room clean... Thought after the price you pay and the $35 +tax per night resort fee you would at least get your bed made and clean towels...

...We were offered a renovated room a few days before our arrival for a small fee and so we had an amazing view from the 35th floor. Room was spotless, small balcony... Room service only every 4 days but a sign you could put on your door to request clean towels, and you could put your garbage outside the room by 10:00 if you need it emptied... The pool was being renovated and the substitute garden pool was small with maybe 12 chairs and often busy...

This hotel keeps booking hotel room without tell people they have no pool or pool bar available because it's under construction...

...A combination of erratic front-desk service, apparent short staffing and thus long lines in the (very good) restaurant, and cutbacks allowed by Hilton corporate (eliminating executive lounge, and daily housekeeping only on request)... It cost a little more, but the small difference well worth it in return for what was received... Hotel seemed to only discuss it when guests complained... Then the hotel claimed the system had been fixed and rooms would shortly get cool... Complained again, was told unless a room change to a lower floor was wanted, “we’re doing everything we can do.“ But I guess they weren’t doing everything they could do, because after I got pretty strong (but not unduly rude), they sent an engineer up, and he realized there was more to be done... Got on the television monitor the next morning, checked the folio, and the resort fee was still there...

...We ask if we could use the pool at the other Hilton property and they said we could but would have to pay their resort fees...

...The Hilton Waikiki Beach was a very nice, clean, friendly and safe place to stay during our stay Hawai’i The resorts emplacement was near to restaurants and attractions and the employees were patient and friendly to ensure that our stay would be without problems and filled with nice memories during our stay!...

...The pool staff are attentive and made sure loungers around the pool are not "saved" for longer than an hour so everyone gets a chance at a poolside seat. Overall, I found the service was great and everyone was very helpful...

...Room itself was small but ok. Staff was friendly... They will allow you to request items (towels etc) in between but kind of a disappointment with cleaning our room once during the stay (housekeeping is a selling feature as compared to renting an Air B & B in my opinion)... The ONLY option is to pay for valet parking, and there is absolutely no street parking or anywhere near...

...Hilton Waikiki had awful service from the beginning... The corporate rate was not applied and had to pay a much higher rate - the service does not even come close... The staff were quick to scan your card, but not have a room available even when you have paid the previous night - you still have to wait!... The elevator broke down, so all hotel guests had to walk the stairs or wait!...

...They're really hung up on a 3pm check-in time too. We came at 8:30am which of course is too early, but they still couldn't give us a room until 3... For Hilton Diamond, they give you two water bottles and $18/ea per day for the restaurant... Parking is expensive but you can park next to Kapiolani Park (10 minute walk) for free... I came back later and asked a different guy, and he grabbed everything I needed (which I returned the next day)...

...Not too bad, but the biggest issue is that they used to provide hospitality rooms, which was great for late night flights to have a shower before traveling for 24 hours but they no longer do this... They also, as part of their resort fee, provide a daily beach chair or mat, but only one...

...The restaurant staff was borderline rude. They give you one beach chair a day then charge $15 for a second...

...Those who got rooms on a higher floor (beach view or mountain view) got cleaner rooms with better amenities (water kettle, better toiletries)... Thankfully the front desk allowed us to change rooms after we pointed out the visible mildew on the ceiling... Each room has a small fridge (not minibar), a coffee maker, iron, safe, and hair dryer... The lobby had a filtered water dispenser and a beach/pool towel dispenser... You can easily walk to get all meals of the day, the shopping malls, and the gift alley...

...The location is great for access to the beach and all of the happenings in Waikiki.The hotel staff is always great and a special "shout out" to Ms. Kit Maxilom for her usual great service... They have recently offered a daily $18 per person food and beverage credit to be used anywhere in the hotel for use with breakfast, lunch, dinner, or simply nightcaps at the bar... Jin was out bartender and he was outstanding with good conversation as well as recommendations for things to do in Honolulu...

Everything at this hotel was 4-5 stars EXCEPT for their Housekeeping policy of only providing it every 4th day, meaning not until the 5th of your stay... You can ask for it more often but you must do so 24 hours in advance... This leaves guests to take extra pool towels to make it through... The need to call and request soap and toilet paper is really difficult to comprehend...

...During checkout I let the front desk know that the only complaint was the room was extremely dusty, didn’t really get much of a reaction, just brushed it away...

...On arrival we were told we would get one room service for 6 nights... This means you get your supply of coffee, shampoo, paper cups and towels on the 1st and 5th nights... This was you could use beach seats on the water front, use surf boards, get shopping vouchers, this fee included also wi fi to which I thought was included in the hotel account... It was booked through a travel agent but myself will not be going to a Hilton again...

Close the the beach, one block away... We were offered a renovated room a few days before our arrival for a small fee and so we had an amazing view from the 35th floor... Room was spotless, small balcony... Room service only every 4 days but a sign you could put on your door to request clean towels, and you could put your garbage outside the room by 10:00 if you need it emptied... The pool was being renovated and the substitute garden pool was small with maybe 12 chairs and often busy...

We stayed here for 4 nights and booked an ocean view room. This property is one block away from the beach promenade and the ocean view rooms face a main road... Only a tiny garden pool is available... Hint: Daily room service need to be requested which you can do upon check-in...

...Great location to Waikiki Beach, just a short walk down the street. Friendly staff and MAC 24/7 had a great breakfast... The current pool is very small as the larger one is under construction, so if you’re looking to lounge around the pool with your family it may be a tight squeeze... All in all, this is a great hotel for the beach location, and to walk to the downtown area, shops, and restaurants...

This hotel keeps booking hotel room without tell people they have no pool or pool bar available because it's under construction...

Me & my husband throughly enjoyed our stay here!... Pros: Great location-1 block from beach, all rooms have a balcony, gift shop, bar/lounge area, towels available to take to the beach Cons: small pool area & while the on-site hilton travel advisors are helpful in planning your stay excursions their main objective is to get you to a timeshare presentation...

The hotel is well located for the beach, 7 minutes walk from Waikiki beach... Beverly is thoughtful and remembers our preferences... The toothbrushes weren't as well placed... Small soaps and shampoos and coffee capsules had not been added to replace what had been used... When Beverly came into our room, everything was IMPECCABLE... You made our stay at the Hilton wonderful... It's nice to walk into our room at night and have everything perfect... We are extremely satisfied with our stay at the Hilton Garden Inn Waikiki Beach and highly recommend it...

...The Hilton Waikiki Beach was a very nice, clean, friendly and safe place to stay during our stay Hawai’i The resorts emplacement was near to restaurants and attractions and the employees were patient and friendly to ensure that our stay would be without problems and filled with nice memories during our stay! We had an ocean view room with a king size bed, it was very nice to wake up every morning to a view of the beach and ocean!... I very much enjoyed my stay here and I strongly suggest to consider to all those who are looking to go to Waikiki beach!...

...Lots of restaurants, pools, and shops to choose from. The pool staff are attentive and made sure loungers around the pool are not "saved" for longer than an hour so everyone gets a chance at a poolside seat...

...For Hilton Diamond, they give you two water bottles and $18/ea per day for the restaurant. Parking is expensive but you can park next to Kapiolani Park (10 minute walk) for free... The front desk woman was super dismissive and said they didn't have anything I needed...

This hotel used to be great for Diamond members, however they got rid of their executive lounge, and now provide a breakfast credit which is useable at the hotel restaurants and to go bars. Not too bad, but the biggest issue is that they used to provide hospitality rooms, which was great for late night flights to have a shower before traveling for 24 hours but they no longer do this... They also, as part of their resort fee, provide a daily beach chair or mat, but only one...

...Went for walks and to the beach first day and all day tour the next day, didn’t use any of their facilities which are printed on a tiny card and handed to you by a cold receptionist who just didn’t want to be there when checked in...

...They give you one beach chair a day then charge $15 for a second...

I booked this hotel with my family and the experience you get depends greatly on which room you get. Those who got rooms on a higher floor (beach view or mountain view) got cleaner rooms with better amenities (water kettle, better toiletries)... I got a room on the 9th floor (city view) which is the floor where the laundry room is located... Each room has a small fridge (not minibar), a coffee maker, iron, safe, and hair dryer... The balcony (lanai) is spacious and clean and allows 2-3 people to chill and enjoy the Hawaiian breeze... The common areas of the hotel are in good condition and modern enough; the two pools and jacuzzi were clean (although noisy with kids running in and out of the hot tub)... The lobby had a filtered water dispenser and a beach/pool towel dispenser... Close enough to walk to the beach easily but far enough that the beach sand doesn't get tracked in everywhere... You can easily walk to get all meals of the day, the shopping malls, and the gift alley... It is a relatively safe place to walk even at midnight...

The good: the location is one block from the ocean and close to everything, without being in the crowded end of Waikiki. We got a high room with ocean view, which was great... We had Hilton points so room was free... In-room coffee maker but no guest coffee service, and expensive Starbucks and restaurant downstairs the only option in the hotel... Expensive valet parking and resort fees add almost $100/night (similar to other local hotels)... Pool/spa is adequate but has no real views...

I am so glad I chose this hotel for my first visit to Waikiki. The price was very reasonable and I received a nice, ocean view room on the 31st floor... Had a small balcony, but only used it while having a cup of coffee in the morning while watching the surfing school... Every morning I went to the towel station (slick system), then signed out a beach chair at the bell station... The hotel is one block from the beach, about a 3-minute walk... It's a nice beach with calm waters for floating around... The strip has lots of stores and restaurants... There are several ABC stores in the 2 or 3-block radius where you can find sundries to souvenirs... The main shopping and dining strip is a very easy 10 minute walk... Every morning I ate in the restaurant on the main floor near the elevators and coffee shop... The staff were absolutely wonderful, and the breakfasts were delicious and very hardy... The pool is on the 10th floor but renovations were to be starting soon... The pool bar is also a great place to hang and have a bite to eat...

...The location is great for access to the beach and all of the happenings in Waikiki.The hotel staff is always great and a special "shout out" to Ms... They have recently offered a daily $18 per person food and beverage credit to be used anywhere in the hotel for use with breakfast, lunch, dinner, or simply nightcaps at the bar... Jin was out bartender and he was outstanding with good conversation as well as recommendations for things to do in Honolulu...

Everything at this hotel was 4-5 stars EXCEPT for their Housekeeping policy of only providing it every 4th day, meaning not until the 5th of your stay... You can ask for it more often but you must do so 24 hours in advance... This leaves guests to take extra pool towels to make it through... The need to call and request soap and toilet paper is really difficult to comprehend...

...This clean, modern hotel was well located, two blocks from the beach, near food options, a great swimming pool on an upper floor with a view of the ocean, with free current dvd movie selections available. The resturant offered a good breakfast option... Service to room upon request and had a refrigerator... Elevators were secured to be used only with a room key... Parking by valet available onsight for $45 nightly...

...On arrival we were told we would get one room service for 6 nights. I came on holidays not to make my own bed and tidy up each day??... This means you get your supply of coffee, shampoo, paper cups and towels on the 1st and 5th nights... Pool and bars were not open all the time... This was you could use beach seats on the water front, use surf boards, get shopping vouchers, this fee included also wi fi to which I thought was included in the hotel account...

...Hilton Waikiki Hotel , well worth booking a stay , staff all so very friendly and helpful , the MAC 24 restaurant is so good , huge portions with excellent service. rooms very good , little dissapointed the the roof bar was not open due to renovation , would have liked to have been told before hand...