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The Modern Honolulu

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1775 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1603
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (2941)
Room & Suite (950)
Pool & Beach (411)
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A note from The Modern Honolulu
Updated 01/19/21

About

#53 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Perfectly situated, THE MODERN HONOLULU stands at the epicenter between the world renowned Hawaiian experience of Waikiki Beach, the blossoming Kaka’ako arts district, and Honolulu’s downtown cosmopolitan scene. We are the hub of contemporary culture and creativity in Honolulu. Our boutique luxury is as refined as it is relaxed. An empowered team delivers THE MODERN HONOLULU experience -- alluring, personalized and innovative – surrounded by an award-winning design concept that creates an urban chic beach aesthetic. Two stylish pools overlook the ocean for daytime fun. It’s no wonder Thrillist magazine called us “The best boutique hotel in Hawaii.”
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Taxi service
Business Center with Internet Access
24-hour security
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Flatscreen TV
Hair dryer
Safe
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Modern
Languages Spoken
English
4825Reviews162Q+A100Room tips
Traveler rating
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Popular mentions
tnj37 wrote a review Jan 5
Los Angeles4 contributions3 helpful votes
Let’s start with the positives: sitting by the pool was nice and relaxing. The view of the ocean from our room was beautiful. The bathrooms by the pool and lobby were great, spacious, and clean. The staff were friendly and it was a quick and easy check in/out. Nice location for walking around to beach, marina, shops, and restaurants. Now on to the the issues that need improvement: cleanliness is a big factor for me and our room did not come close to feeling clean. It really was unfortunate as I had high expectations for this hotel as it came highly recommended and for the price I was expecting a nice clean room. The carpet was filthy, had many stains, and I stepped in something very sticky. The pull out bed was full of crumbs and did not have fresh clean linens/sheets. I had to request clean bedding and it took about an hour for the clean sheets and bedding to be delivered. The air conditioner smelled of mold/mildew and the bathroom had a sewage smell to it. I hoped the room would be larger as I booked a jr. suite but it felt like a standard size room and it was right next to the loud elevator that I heard all night. The room needs many more hooks and towel or drying racks. The drying line in the shower was full of mold so I didn’t want to use that. One morning there was no one at the towel station so many guests had to wait more than 20min to get a pool towel. The pool was also very cold (wish it was heated) and one day the outdoor showers were broken. There is not much for families with younger children. I also spent over 4hrs by the pool and not a single staffer from the bar/restaurant asked me if I wanted to order any food or drinks. I had to go up to the bar to order our items which I don’t mind at all if that’s how it’s done but the staff did go up to many other guests to get their food/drink order so that was a bit odd to me that I was never asked nor approached. I cannot recommend this hotel for these reasons and unfortunately will not be returning.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Overpriced. Stay elsewhere if you value cleanliness.
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Response from Sherilynn Suzuki, Guest Services / Front Office at The Modern Honolulu
Responded 2 weeks ago
Aloha tnj37, we regret to hear about the issues you had during your vacation as this certainly is not what we expect for our guests.
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Sonika S wrote a review Dec 2021
2 contributions
For a beautiful hotel I’ve never been so incredibly embarrassed for the level of service. There is no housekeeping, and staff will IGNORE the calls from the room (but immediately pick up cell calls) if they feel like it - this happened starting after our luggage mysteriously went missing for 30 minutes and for hours throughout the day. To say I’m appalled is a understatement. This is truly an embarrassment to waikiki - I just wish I read the reviews more seriously before checking in. Also - try the cocktails if you’re adventurous…. and like the smell and taste of watered down everclear. While the room is spacious and in a good location, there is no chance I would ever wish this service upon my enemies. 10/10 would never stay again.
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Date of stay: December 2021Trip type: Traveled with friends
Room Tip: Just don’t come here
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angussullivan wrote a review Dec 2021
Brooklyn, New York14 contributions6 helpful votes
Currently staying here - its a shockingly poor experience vs the hotel that was here a few years back. Restaurants aren’t what they were. Pool is closed for renovations — despite the website not listing extended poor repair dates. No toothbrush in the room.
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Date of stay: December 2021
Value
Rooms
Service
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frequenttraveler733 wrote a review Nov 2021
Canada31 contributions17 helpful votes
This dinner was reserved seating. Two seatings of 5 and 7pm. We chose the 7pm seating. Upon arrival it was very disorganized and difficult to check in. Once seated, it took a very long time to place a drink order. We then waited 45 minutes for our drinks, this was after making an inquiry as to when we would get them. We had to ask our server to take our food order. Then our food did not come. After an hour we inquired when to expect our orders. The server then brought our meal which was cold. The turkey was like rubber, the prime rib was chewy. No ever came back to see if our food was OK or not. Our desert had to go back as our dinner plates were not removed and no room on the table to place them down. Someone finally came and cleaned the table and brought our desert. I looked for a manager to complain about our experience and no manager could be found. I am a loyal Hilton customer, but this experience now has me questioning my future reservations. This is a Diamknd property offering service of a 1 star hotel. By no means does this property align with the typical Hilton experience. Extremely disappointed and will not return.
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Date of stay: November 2021
Service
1 Helpful vote
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Response from Diamond Resorts, Owner at The Modern Honolulu
Responded Dec 3, 2021
Thank you for taking the time to share comments about your recent stay with us. We regret to hear the service received failed to meet your expectations. Our team will learn from your constructive feedback and use it to improve moving forward. We truly hope for the opportunity to welcome you back again in the future. -HN
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Shivali M wrote a review Nov 2021
4 contributions2 helpful votes
Cleanliness (0/10): sheets and towels clean but bathroom shower has dirt between the tiles and carpets had stains. There are carpet beetles in the carpet in the rooms. If you have allergies to this bug, this will mess with you. NO ROOM CLEANING AT ALL DURING YOUR STAY - due to covid no room cleaning they will only give you new shampoos and towels upon your request. Pool (0/10): the pool chair covers are SO DIRTY with stains you would never ever sit by the pool. Staff (3/10): Front desk staff was awful they told us they'll hand us a vaccum and we can clean our own room. Requested a manger call back many times and no call back. The concierge staff was actually really nice and understanding - go to them for anything. $$$$ expensive resort fees for no reason - spa was closed and no cleaning... then why are we paying resort fees. Was essentially a hotel.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: pool view also has view of ocean
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1 Helpful vote
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Response from Diamond Resorts, Owner at The Modern Honolulu
Responded Dec 3, 2021
Thank you for taking the time to share comments about your recent stay with us. We do our best to ensure each member, owner and guest leave happy and satisfied with their visit. We are saddened to learn your vacation failed to meet your expectations. Your comments and concerns will be addressed with our team. It is our hope you will give us another opportunity in the future and we look forward to welcoming you back. –HN
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PRICE RANGE
$159 - $445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the modern honolulu hotel honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
353
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Frequently Asked Questions about The Modern Honolulu
Which popular attractions are close to The Modern Honolulu?
Nearby attractions include Honolulu Cookie Company (0.2 miles), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.3 miles), and Duke Kahanamoku Lagoon (0.2 miles).
What are some of the property amenities at The Modern Honolulu?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Modern Honolulu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Modern Honolulu?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at The Modern Honolulu?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to The Modern Honolulu?
Conveniently located restaurants include Tropical Tribe, Lappert's Ice Cream, and goofy cafe & dine.
Are there opportunities to exercise at The Modern Honolulu?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Modern Honolulu?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Modern Honolulu?
Many travelers enjoy visiting Experience Nutridge (2.4 miles), Iolani Palace (2.0 miles), and Shangri La (3.4 miles).
Does The Modern Honolulu have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Modern Honolulu accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.