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Overall, poor experience. Beds were uncomfortable, our sales person for our presentation wasn’t even listening to my wife and he couldn’t remember our names. Our kids did enjoy the lagoon and pools though.
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A week of site seeing topped off with exceptional accommodations. Stayed on an upper floor with ocean view. Two bedroom suite was perfect for two adult couples. Check in average. Staff professional and responsive to requests. Rooms are updated, spacious, and clean. Pricey.
3 Thank nancydto
Response from HiltonGrandVacations, Manager at Grand Waikikian by Hilton Grand VacationsResponded January 11, 2018
Aloha. Thank you for sharing your experience at resort. We are delighted to see you enjoyed your vacation. Mahalo for choosing our resort. We hope to welcome you again in the future.
For this stay we booked a 2 bedroom with a partial ocean view. The room was away from the hustle and bustle of the busy lobby and courtyard. Our room on the 11th floor was very clean and quiet. We had 2 balconies with views...More
Before we even left home I had enough material for a scathing review of the Grand Waikikian by Hilton Grand Vacations. The fact that they aren’t getting a Terrible review shows how much this property has managed to impress us since we arrived.
4 Thank KJ74Sydney
Response from HiltonGrandVacations, Resort Director at Grand Waikikian by Hilton Grand VacationsResponded 1 week ago
Aloha, thank you very much for staying at our resort and taking the time to send your feedback. I am very sorry for the unpleasant experience you had when making changes to your reservation prior to arrival. However, I am happy to hear you were...More
Don't expect to get recognized as a Hhonors member no matter what your status when booking at a Hilton Grand Vacations Club (HGVC). Which means no matter how loyal you are to Hilton don't expect to get any perks even as a Diamond member when...More
Response from HiltonGrandVacations, Resort Director at Grand Waikikian by Hilton Grand VacationsResponded 2 weeks ago
Aloha, thank you for staying at our resort and taking the time to send us your feedback. Hilton Honors benefits are different with Hilton Grand Vacations properties. In lieu of free breakfast and upgrades, we offer bonus points per stay for our valued Gold and...More
There are no restaurants directly on the property (there’s a store). The village (and other restaurants) are very short walk. Perhaps 50 yrds. Very close. The “village” is very compact and directly on the hotel grounds.