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Ambassador Hotel Waikiki

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Traveler (259)
Room & Suite (95)
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Overview
  • Excellent13%
  • Very good35%
  • Average29%
  • Poor10%
  • Terrible13%
Travelers talk about
“filtered water”(14 reviews)
“older hotel”(10 reviews)
“waikiki beach”(31 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
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Offers & Announcements: INSTANT SAVINGS!!!
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (696)
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LanguageEnglish
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69
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119
58
77
Show reviews that mention
All reviewsfiltered waterolder hotelwaikiki beachfull kitchenbusiness centerbeds were comfortablebit datedconvenience storeshops and restaurantslaundrysirensbalconies
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1 - 5 of 457 reviews
A TripAdvisor Member
1
Reviewed 6 days ago via mobile

Convenient location but kitchen is old, carpet sticky, and didn't look like picture. No patio furniture on balcony. Also was not informed of $20 daily resort fee. Staff was nice and maids did a good job.More

Thank A TripAdvisor Member
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 5 days ago

Aloha, Thank you for the review. Please know that your comments are very important to us and we use them to improve the overall experience at our hotel. If you'd like to discuss this experience further, we ask that you please leave us your contact...More

Hotel's Favorite
Reviewed February 23, 2018

My third time to stay at this hotel and it has not changed one bit. Cleanliness is tops and the staff are friendly and accommodating. I was able to have the break I was craving. Location is perfect and very convenient.

Review collected in partnership with this hotel
Thank Lily S
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded February 23, 2018

Aloha Lily S, Thank you very much for your kind review. We are so glad that you liked our accommodating staff members and our perfect location. We look forward to serving you again in the future. Sincerely, Guest Relations Ambassador Hotel Waikiki

Reviewed 2 weeks ago via mobile

Terrible left after one night. Dirty rooms, old kitchens with minimum facilities unclean in desperate need of upgrading. Lovely staff but more like a 2 star motor lodge than a hotel. There are much nice places to stayMore

Thank hennyki
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 weeks ago

Aloha hennyki, We're sorry to hear that you did not enjoy your recent stay with us. Please know that your comments are greatly appreciated and we use them to improve the overall experience at our hotel. If you'd like to discuss this experience further please...More

Reviewed 3 weeks ago

This place looked nothing like the brochure that I saw, it also does not have a games room which is mentioned in it. The room itself that I had was in desperate need of renovations, it was not of the cleanest standard and the shower...More

1  Thank Ebony S
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 3 weeks ago

Aloha Ebony S, We're very sorry to hear that you did not enjoy your visit. However, we appreciate you taking the time to leave a review. If you'd like to discuss this experience further, please feel free to contact us directly. Sincerely, Guest Relations Ambassador...More

Reviewed 3 weeks ago via mobile

The hotel is well located an almost all the staff is very nice. Just one maintenince guy was very rude. Its sad that one person can ruin the work and image of all the very nice staff. Hope the hotel do something.More

Thank jorgetay
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 3 weeks ago

Aloha jorgetay, Thank you for choosing to stay with us. We're glad you liked our great location, however, we're sorry to hear that you had a negative experience with one of our staff members. Thanks for bringing this to our attention. If you'd like to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Business Center with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$112 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
$112 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
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Traveler (259)
Room & Suite (95)
Pool & Beach (8)
Dining (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
yazeedsamain
January 22, 2018|
AnswerShow all 7 answers
Response from Glenn P | Reviewed this property |
We are all sorry you had a bad experience. Maybe you can try camping next time.
0
Votes
Daniel Y
July 26, 2017|
AnswerShow all 7 answers
Response from Charisse H | Reviewed this property |
No airport shuttle but I use Speedishuttle for transport to/from airport to hotel
0
Votes
echan47
June 23, 2017|
AnswerShow all 2 answers
Response from Rose F | Reviewed this property |
Sorry, I don't know, so you'll have to ask them. Check-in time is 3pm and I got there at 10:45pm because my flight was delayed and I had no problem getting my room. And by the way, they were sold out that week, and were... More
1
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Room Tips
"Stay somewhere else."
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"Dont worry about views !! At least you got a roof over your head & comfy beds :)"
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"If you want a great view, ask to be placed in the higher level floors"
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"I received 1 dollar each time. I made this amount because I do not know how long it should be delivered. Is..."
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