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Ambassador Hotel Waikiki

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Traveler (285)
Room & Suite (107)
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Overview
  • Excellent13%
  • Very good35%
  • Average29%
  • Poor10%
  • Terrible13%
Travelers talk about
“filtered water”(14 reviews)
“older hotel”(10 reviews)
“waikiki beach”(31 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Additional information
Offers from Ambassador Hotel Waikiki
Offers & Announcements: INSTANT SAVINGS!!!
Hotel deals
Offers from Ambassador Hotel Waikiki
Offers & Announcements: INSTANT SAVINGS!!!
Hotel deals
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Reviews (713)
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468 results
Traveler rating
70
135
122
58
83
Traveler type
Time of year
LanguageEnglish
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70
135
122
58
83
Show reviews that mention
All reviewsfiltered waterolder hotelwaikiki beachfull kitchenbusiness centerbeds were comfortablebit datedconvenience storeshops and restaurantslaundrysirensbalconies
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1 - 5 of 468 reviews
Reviewed 6 days ago via mobile

Made our first day in Hawaii a terrible experience. Nowhere do they state on their site that you will be paying 25 dollars a day for parking, nowhere do they state that you will be paying 20 dollars a day for "amenities" which are things...More

Thank Rab D
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 4 days ago

Aloha Rab D, Thank you for your feedback. We greatly appreciate you bringing our attention to the issues you mentioned. We sincerely hope you give us another chance in the future. Sincerely, Guest Relations

Hotel's Favorite
Reviewed February 23, 2018

My third time to stay at this hotel and it has not changed one bit. Cleanliness is tops and the staff are friendly and accommodating. I was able to have the break I was craving. Location is perfect and very convenient.

Review collected in partnership with this hotel
1  Thank Lily S
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded February 23, 2018

Aloha Lily S, Thank you very much for your kind review. We are so glad that you liked our accommodating staff members and our perfect location. We look forward to serving you again in the future. Sincerely, Guest Relations Ambassador Hotel Waikiki

Reviewed 6 days ago

We stayed here for 5 nights. City/Sea views were awesome (13 Floor). Staff are courteous and helpful and always polite and give you a smile. Our room was very outdated. Supposed to be self catering - had full fridge/freezer, stove, electric jug and Toaster. Only...More

Thank Chris M
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 4 days ago

Aloha Chris M, Thank you very much choosing to stay with us. We're glad you liked our courteous and helpful staff members. Also, thank you for the feedback regarding the issues you mentioned. We hope you return again in the future. Sincerely, Guest Relations

Reviewed 1 week ago

I was sadly disappointed with this hotel. I payed extra for a "partial ocean view" and the window in my room was looking in the opposite direction of the ocean towards a bunch of buildings. When I complained about this to the front desk they...More

Thank Mikki K
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 1 week ago

Aloha Mikki K, We are very sorry that your recent experience with us was unsatisfactory. Thank you for brining our attention to the various issues you mentioned. Please know that we greatly appreciate the review and will use this feedback to improve the overall experience...More

Reviewed 1 week ago via mobile

Great location and friendly staff Basic room dated decor but clean sheets and tidy room big balcony and bonus they that a smoking area ( not many places to smoke in Waikiki) Decent sized pool ,air con works (very loud and have to turn it...More

1  Thank mikeand0
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 1 week ago

Aloha mikeand0, Thank you very much for choosing to stay with us. We're glad you liked our great location and friendly staff members. We look forward to serving you again in the future. Sincerely,

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Business Center with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$124 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
$124 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Suites, Non-Smoking Rooms
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Traveler (285)
Room & Suite (107)
Pool & Beach (8)
Dining (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sioli
May 5, 2018|
AnswerShow all 7 answers
Response from Peter B | Reviewed this property |
We had our luggage stored at no cost. I think should not be a problem
1
Vote
yazeedsamain
January 22, 2018|
AnswerShow all 7 answers
Response from Glenn P | Reviewed this property |
We are all sorry you had a bad experience. Maybe you can try camping next time.
0
Votes
Daniel Y
July 26, 2017|
AnswerShow all 7 answers
Response from Charisse H | Reviewed this property |
No airport shuttle but I use Speedishuttle for transport to/from airport to hotel
0
Votes
Room Tips
"Partial ocean view does not have a view of the ocean"
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"Try to get a room facing ocean for best views"
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"Stay somewhere else."
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"Dont worry about views !! At least you got a roof over your head & comfy beds :)"
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