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The Royal Hawaiian, a Luxury Collection Resort

Expedia.com$345*
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#17 of 84 Hotels in Honolulu
Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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The Royal Hawaiian, a Luxury Collection Resort
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3,574 Reviews from our TripAdvisor Community

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Showing 2,810: English reviews
Annapolis, Maryland
Reviewed August 25, 2013

This is one of the coolest hotels I have ever stayed in. Service, food, grounds, rooms and location were amazing. Very close to fabulous shopping and the heart of downtown. You could sit on a lounge chair at the beach, something I could not do at our hotel on kauai. The doors to the rooms are heavy, carved wood. This...

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Helpful?
Thank Sandra A
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Sandra A, Thank you so very much for your warm words regarding your recent vacation at The Royal Hawaiian, a Luxury Collection Resort. We're delighted that you had an exceptional experience and we hope to welcome you back again soon. Warmest aloha,

Sydney, Australia
Reviewed August 25, 2013

This was a brief stopover after being in NY and my 2nd time at this beautiful hotel. The grounds are magnificent, the rooms spacious and the staff are courteous and friendly. It has a great history and I love the fact that it has retained it's charm and has not been modernised. The Mai Tai Bar was a great place...

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1Thank VSWSydney
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear VickiW, We're delighted to learn that you enjoyed your recent vacation with us at The Royal Hawaiian, a Luxury Collection Resort. We appreciate your warm words regarding your wonderful experience at the Mai Tai Bar. We'd also like to thank you for your feedback regarding our daily resort charge. We look forward to welcoming you back to The Royal...

Cincinnati, Ohio
Reviewed August 24, 2013

Beautiful hotel, great service, and wonderful food -- the perfect way to start our vacation in Hawaii. I think I liked the hotel so much because every single employee that we encountered was truly helpful and friendly. Because of a 12 hour flight delay, we arrived at the hotel at 4 a.m. Even at that time of the morning, we...

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Thank schultzeyes
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear schultzeyes, We're absolutely delighted to learn that you had an exceptional time here with us at The Royal Hawaiian, a Luxury Collection Resort. We truly appreciate your warm words regarding your arrival and dining experiences. We look forward to welcoming you back to The Royal. Warmest aloha,

Kuwait City, Kuwait
Reviewed August 23, 2013 via mobile

Read that it Was one of the best hotels therefore I booked in it. I have to admit that their staff were amazing and try to satisfy all ur requests. I was disappointed cuz I booked based on number of pools, they said its two while one is sharing with the Sheraton. The other 'infinite' pool was tiny and hardly...

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Thank dbehbehani
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear dbehbehani, We truly appreciate the time you took to review your recent stay with us at The Royal Hawaiian, a Luxury Collection Resort. We apologize that our pool offerings did not satisfy your expectations. We do indeed have two pools, one is our lounge and plunge pool specifically for Royal Hawaiian guests, while the second pool is the Helumoa...

Croatia
Reviewed August 23, 2013

WHile we are not big fans of Waikiki , if this is where you want to be then The Royal Hawaiian is wehre you want to stay: great service, culture, history and fantastic and friendly guests..... Everything about this hotel was great, no complaints!

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1Thank miriambianca
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear miriambianca, We're delighted to learn that you enjoyed your recent stay with us at The Royal Hawaiian, a Luxury Collection Resort. We truly appreciate your warm words regarding our ambassadors and service. We look forward to welcoming you back to the "Pink Palace of the Pacific." Warmest aloha,

Sydney
Reviewed August 22, 2013

We stayed in Room 558. Positives: • Great location along Waikiki. The hotel had direct access to the beach and along a good part of Waikiki beach. There is also access directly to The Royal Hawaii Centre shopping mall. • Being a hotel guest at the Royal you could also access the public facilities of The Sheraton next door. We...

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2Thank cestella
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear cestella, Thank you so very much for your thorough review of your recent stay at The Royal Hawaiian, a Luxury Collection Resort. We truly appreciate the time to you took to share your experience and we've shared your comments with our team. We're delighted that you enjoyed our various amenities and we do hope you will considering providing us...

Beaverton, Oregon
Reviewed August 21, 2013

Love this very private hotel smack in the middle of Waikiki! It's big yet had many quiet places in the resort making it seem very secluded. Close to everything and also protected from the crowds. We stayed in an ocean front room with view of Diamond Head - breath taking and private. Hotel has a very nice Mai Tai Bar...

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1Thank LChau_Beaverton
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LChau_Beaverton, We're delighted to learn that you had an exceptional vacation with us here at The Royal Hawaiian, a Luxury Collection Resort. We appreciate your kind comments regarding our Mai Tai Bar and Azure Restaurant. Thank you for sharing your feedback regarding your beach umbrella preferences as well. We look forward to welcoming you back to "The Pink Palace...

Narragansett, Rhode Island
Reviewed August 20, 2013

We were forunate enough to have stayed for a total of 8 days. In comparision to other resorts in the immediate area, hands down the Royal Hawaiian could not be beaten for a warm intimate setting.The staff was superb...to the immaculate cleaning service performed by Preselita (Garden Rm. 240) to the officials at the front desk such as Robert E....

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2Thank Gerald C
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Gerald C, We're absolutely delighted to learn that you had an exceptional vacation with us here at The Royal Hawaiian, a Luxury Collection Resort. We truly appreciate your kind praises for ambassadors, particularly Robert and Kim - thank you. We also appreciate your feedback regarding our pool and have shared this with our team for consideration. Thank you for...

Taipei, Taiwan
Reviewed August 20, 2013

Excellent location and great facade. However customer service improvement is needed. Room is clean but very small considering what you have to paid for it. There is a tiny swimming pool and always crowded.

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Thank 4,830
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 4830, We regret to learn that your recent stay with us was anything less than exceptional. We apologize that our pool did not meet your needs and we hope you were able to enjoy the larger Helumoa pool at our sister property Sheraton Waikiki. We hope you will consider providing us another opportunity to welcome you back to The...

Iowa
Reviewed August 20, 2013

We reserved an historic garden view room for a one week stay. When we arrived, the entry of the hotel was chaos. There were suitcases all over the entry and cars parked everywhere. We gave the keys to a valet and he added our luggage to the mess. I thought we would be greeted with a lei, but that didn't...

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Thank EcoDog
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear EcoDog, It's with great regret that we learn of your less than exceptional first impression of your recent stay with us at The Royal Hawaiian, a Luxury Collection Resort. Please know that we've shared your comments with our guest arrival experience managers to ensure such situations do not reoccur. We truly appreciate your honest feedback and most certainly will...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $396 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travelers.
65 questions
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for the new tower”
travelmangiare, 2 days ago | Read review
“The new building has a buffet, Bet views everywhere.”
_klissenden, 2 days ago | Read review
“Don't stay at this hotel unless you want sit on a beach towel.....if possible rent chairs from local store..You should NOT be charged to rent chairs at a beach front hotel....We would like some type of refund...”
stephenhO5165KW, 3 days ago | Read review
“Splurge for ocean view; It's connected with the Sheraton, so you get all of the Sheraton amenities as well.”
375ericp, 5 days ago | Read review
“Malani Tower, preferably Premium level Higher Floor!”
jackhanney, 1 week ago | Read review
5 of 5
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$345* /night
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Prices are for 1 room, 2 adults
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