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The Royal Hawaiian, a Luxury Collection Resort

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#19 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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2,996 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,321: English reviews
Los Angeles
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 4, 2013

My husband and I have been here a few times and it is our go to hotel in Waikiki. We've only stayed in the tower ocean front rooms because we love sitting out on the balcony overlooking the ocean. This is the place to go for great service and a nice private location on the beach. I have to say... More 

Helpful?
Thank mml06
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear mml06, Thank you so much for your continued loyalty to The Royal Hawaiian, a Luxury Collection Resort. We always enjoy welcoming back return guests such as yourself. We truly appreciate your feedback regarding your recent experience and we've shared it with our management team. We're delighted that you enjoy your visits here with us and we look forward to... More 

Hong Kong, China
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 4, 2013

Originally, I'm from Hawaii. So I can get a biased yet unbiased review. This hotel is extremely iconic, being one of the very first hotels in Waikiki and hosting a range of guests that include former US presidents and such. I had always visited the grounds either going to the beach or sometimes watching a hula performance on their grounds... More 

Helpful?
2 Thank Scottr1984
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Scottr1984, We're delighted to learn that you chose to stay with us upon your departure from Hawaii. As you can imagine, we're disappointed to learn that your experience with us did not meet your expectations and we apologize for this. One of the nuances of being a historic building is the varying sizes and shapes of our rooms and... More 

Philadelphia, Pennsylvania
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed August 3, 2013

We actually slept in a condo down the beach, but we booked a room here to have access to the pool and to have a place to shower, change...a pied a plage, so to speak. I think housekeeping was a little thrown off by our comings and goings. This is a very classy hotel, and it has undergone a beautiful... More 

Helpful?
1 Thank PChocolat
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear PChocolat, We're delighted to learn that you took full advantage of our beach front location. We appreciate your kind words regarding our service and ambassadors. We apologize for the challenge you experienced with your dinner reservation, as this should not have been an issue. Thank you for also sharing your experience with your suite neighbors; while you were not... More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 2, 2013

The hotel was nice. Very big room and lots of storage space in a normal room with view of internal courtyard. Very hard to find your way into and out of this hotel - you need to walk through an alleyway or a shopping centre and we could never really work out how to get anywhere directly. Very peaceful place,... More 

Helpful?
1 Thank TravellinRobert
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear TravellinRobert, Thank you for taking a moment to share your recent experience at The Royal Hawaiian, a Luxury Collection Resort. We regret to learn that you found difficulty with navigating your way in and out of our hotel. Indeed, we are tucked away behind the Royal Hawaiian Shopping Center and we apologize for any inconvenience caused by having to... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

We just moved from outrigger on beach next door with 2 adults & 2 kids. we thought we would give this hotel a go on our 3rd trip here.This hotel just got pipped, amenities not as good, including service. Staying in new tower, room is small. People seem very stuck up, not as casual & therefore fun. Overall very nice... More 

Helpful?
Thank Akseci
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Akseci, We regret to learn that your found your experience with us to be anything less than exceptional. We appreciate your feedback and hope you will consider giving us another opportunity to share our warm hospitality with you and your family. Warmest aloha, More 

Northern NJ
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 1, 2013

Walking into this hotel is like walking back in time, but updated, elegant, and welcoming. Take the time to walk the grounds, away from the beach where's its peaceful. The first night we stayed, we were roomed next to a family with a baby who refused to go to sleep. We called down to the front desk and within 10... More 

Helpful?
Thank KatmanduNorthernNJ
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear KatmanduNorthernNJ, We're delighted to learn that you enjoyed your recent stay at The Royal Hawaiian, a Luxury Collection Resort. We apologize for the brief inconvenience you experienced due to noise and we appreciate you sharing that a resolution was found very quickly. We appreciate your kind comment regarding our bellmen. We hope to welcome you back again soon. Warmest... More 

fareham
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 1, 2013

We stayed 1week at the Royal Hawaiian, for our 10th wedding anniversary so we left the kids at home. The hotel has lots of history and its great they have kept many original features. We had a very warm reception upon arrival despite arriving at 7am after a delayed flight. The wheelchair accessible room we booked was in the original... More 

Helpful?
Thank nicky b
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear nicky b, We're delighted to learn that you found The Royal Hawaiian, a Luxury Collection Resort to be a lovely hotel, and we're especially honored to have played a small roll in your 10 year anniversary celebration. Thank you for sharing your very valuable comments regarding our room, particularly your concerns with the space available in our ADA room.... More 

Derby, Connecticut
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 31, 2013

Excellent service, beautiful room and amenities. The hotel leaves nothing to chance. Anything you could possibly need is provided in the room. The bed was extremely comfortable. We will stay again at the end of our honeymoon trip. We are looking forward to experience the hotel again next week.

Helpful?
1 Thank travelinMarta
sheratonpk, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear travelinMarta, We are absolutely delighted to learn that you enjoyed your stay with us here at The Royal Hawaiian, a Luxury Collection Resort. Congratulations on your recent nuptials - we're honored to be part of your honeymoon celebration. We also look forward to welcoming you back again shortly. Warmest aloha, More 

Honolulu, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

No other hotel on Oahu has that old Hawaii feel like the the Royal. Located beachside. Sensational service. Friendly people through out the property. Convenient location in the heart of Waikiki. The Surf Lanai Sunday brunch is nothing less than spectacular!

Helpful?
Thank David K
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha David K, Wow - we are so delighted to learn that you enjoyed your stay with us here at The Royal Hawaiian, a Luxury Collection Resort. It's always wonderful to welcome Hawaii residents to the hotel. We truly appreciate your kind comments regarding our ambassadors. Thank you so very much for your review. We look forward to welcoming you... More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

I travelled to Hawaii with my parents we stayed in 3 different places. The Royal Hawaiian is beautiful and instantly you feel you have stepped into another time. The grounds make you feel like you are truly in a jungle the trees are huge and amazing. Location is a big plus. One minute you are walking in your 1920s era... More 

Helpful?
Thank Gypsylove
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Gypsylove, We are absolutely delighted to learn that you enjoyed your stay with us here at The Royal Hawaiian, a Luxury Collection Resort. Shopping in and around our resort is really terrific and we are thrilled that you and your family took full advantage of it! We appreciate your kind comments regarding our well kept grounds and have shared... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Location: United States > Hawaii > Oahu > Honolulu
Price Range: $350 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu
Hotel Style:
#6 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#12 On the Beach Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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