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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4149)
Room & Suite (1096)
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What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 92 hotels in Honolulu
Location
Cleanliness
Service
Value
Travelers' Choice

Built in 1927, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an iconic resort hotel in Honolulu, Hawaii that ushered in a new era of luxurious resort travel to Hawaii.

Situated in the heart of Waikiki, the luxury hotel offers cultural activities, concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services at our Malulani Pool and Helumoa Playground.

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Room & Suite (1,096)1,096
Full view
Property amenities
Paid private parking on-site
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Hot tub
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English
Hotel links
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4790Reviews137Q+A100Room tips
Traveler rating
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Popular mentions
Lili B wrote a review May 10
San Jose, California148 contributions65 helpful votes
We can’t say enough good things about the Royal Hawaiian and the friendly, accommodating staff. Upon entering you are instantly transformed into the Hawaii of days gone by. It’s a beautiful pink place, tastefully updated where needed, and surrounded by lush tropical gardens on one side, gorgeous Waikiki Beach on the other. We worked on this trip for over a year, prepaid just before covid hit and closed everything down. Luckily Rachel Lindsey, director of rooms, kept in communication with me and helped me change our reservations 10 times. She went out of her way to make sure that once we finally got here, it would be the trip we dreamed of! Were it not for her support and excellent communication regarding covid changes, we would have given up and missed going this year. The Mailani tower rooms are our rooms of choice. A high floor gives you the best views of Diamond head and most of Waikiki beach. The free perks included with the resort fee are worth taking advantage of. Morning yoga, historical tour, lei making and more. As a tower guest we enjoyed happy hour every evening with 2 complimentary cocktails (best Mai tais on the island!) and free appetizer (we chose the poke). Morning continental breakfast is also provided for the mailani tower guests. Added together those daily free perks add up to about $100 per day per room. Once at the Royal, there’s no need to leave. The hustle of the city is all behind the hotel. Makes it ideal to completely unwind near the water, warm breeze and impeccable service. The food and drink from the Mai Tai Bar are excellent and you can order off the menu from a pool lounge chair. (another reason to not leave the resort) After staying in the other hotels along Waikiki Beach, we landed at the best one on the strip. We will return here year after year to experience the Royal treatment again!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded yesterday
Aloha Lili B, Mahalo for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed everything our resort has to offer. We hope to see you again soon, and we wish you all the best with your travels. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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Patrick wrote a review May 9
1 contribution
I was really excited to stay here since it's such a legendary hotel, but I gotta say I was pretty underwhelmed. Pros: Beautiful property, well-sized rooms, comfortable bed/linens, great location. Cons: Long waits: there were slow moving lines to check-in, to be seated any at of the bars/restaurants, or to get a beach chair or surfboard. Incidental costs are quite high ($33 for an omelette, lol) and the food/drinks aren't really good enough to warrant it. Staff is caring and attentive but generally slow to understand and/or deal with issues. Rooms weren't well sound-insulated: the adjoining door with the room next to us was pretty noisy. Overall it just didn't really feel like the value was there. Stay here only if you can get a deal and don't plan on dining on-property.
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Date of stay: May 2021
Rooms
Cleanliness
Service
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 2 days ago
Aloha patrickgoesplaces, Mahalo for reviewing your stay with us. We are glad you loved not only our elegant property and spacious accommodations but also our prime location. Having said that, we regret not meeting some of your expectations and the wait time you experienced on several occasions. Furthermore, we are sorry for the noise issues you encountered and any inconvenience caused. Your helpful comments will be shared with our team, and we will use them for future improvements. We are grateful for your feedback and hope you will revisit as we would welcome an opportunity to make a favorable impression of our hotel. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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MK1861 wrote a review May 9
Westfield, Indiana276 contributions131 helpful votes
Upgraded to a suite--large rooms, comfortable, quiet. Refrigerator for drinks and food.Housekeeping was always timely, based on our request. Every staff member was pleasant. Only negative was Bonvoy elite breakfast was same each day. No variation. Recently re-opened and limited by COVID, so likely better as things move forward.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: we had beach view facing bar area and a little noisy early in evening. Garden view probably...
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Brenda K wrote a review May 4
Dallas, Texas56 contributions15 helpful votes
This hotel is so beautiful. So many beautiful spots for photos or just relaxing. It is ideally located and so close to premium shops & restaurants. And let’s not forget, beachfront!! We originally booked a historical ocean view room but ultimately decided to upgrade to an oceanfront balcony room in the Mailani Tower. Personally, I feel this was the best of both worlds. We were able to fully enjoy the beautiful resort grounds as well as Lounge on the balcony and watch the surfers and beach goers anytime we wanted. The ocean views as well as the Diamond Head Views were so beautiful! The beds and pillows were super comfortable and we awoke feeling refreshed every single morning! Our room was cleaned and refreshed each day even during covid restrictions. The staff we encountered were always so friendly & helpful. If you stay here, I highly recommend you download the Marriott Bonvoy app as it makes your reservation management a breeze. You can even communicate with the front desk through the app. Would love to return to this property some day!
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 2 days ago
Aloha BrendaK691, Mahalo for being a valued Marriott Bonvoy member. At The Royal Hawaiian, a Luxury Collection Resort, Waikiki, it is our pleasure to welcome frequent travelers and helping them feel right at home. Mahalo for mentioning how much you enjoyed your overall stay with us. We are glad to know you were impressed with our excellent location, courteous staff, and our comfortable accommodations. We are also pleased to know that we exceeded your expectations, particularly with our Mailani experience. We enjoyed having you as our guest, and we look forward to welcoming you again soon. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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Hulahoney wrote a review May 4
San Diego, California20 contributions1 helpful vote
Most of the staff are great. Rachel Lindsey is all about the guest experience. She is really helpful and kind. The waitress at the pool Casi is super. However, Avis at the checkout counter was not interested in customers. I told her I was in a hurry and she barely acknowledged me. She was cleaning the same area over and over again. I understand things need to be cleaned. But she purposely ignore me and my needs as a guest. Shameful attitude Avis should not be in a customer service position. The Hotel is nice and in a good location. However some rooms need spursing up. Fresh new rugs for cold tile floors. New sofas because in the loft room we were shown was stained. The balcony was dirty and had chipped paint. For a 5 star and level 7 resort this is unexpectable.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 1 week ago
Aloha Shalmarie S, Mahalo for choosing The Royal Hawaiian, a Luxury Collection Resort, Waikiki, and for posting such a generous rating. We are delighted to read that you loved our accommodations and that Rachel Lindsey went a step beyond to make your stay more enjoyable. Your compliments will surely be shared with her. However, we are sorry your encounter with our front desk associate was less than excellent. You have our assurance that we will take appropriate action to prevent this from happening again. It was a pleasure hosting you and we look forward to accommodating you back whenever you return to Honolulu. Mahalo, Nicole Okuna The Royal Hawaiian, Hotel Manager
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PRICE RANGE
$389 - $690 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal hawaiian, a luxury collection hotel honolulu, royal hawaiian honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
528
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Frequently Asked Questions about The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Which popular attractions are close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 miles), Mai Tai Bar at Royal Hawaiian Hotel (0.02 miles), and Waikiki Beach Walk (0.2 miles).
What are some of the property amenities at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Conveniently located restaurants include Honolulu Cookie Company, Poke Bar, and Paia Fish Market.
Are there opportunities to exercise at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Royal Hawaiian, a Luxury Collection Resort, Waikiki have an airport shuttle?
Yes, The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Hawaiian, a Luxury Collection Resort, Waikiki offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Royal Hawaiian, a Luxury Collection Resort, Waikiki?
Many travelers enjoy visiting Iolani Palace (2.8 miles), Shangri La (2.6 miles), and Queen Emma Summer Palace (4.1 miles).