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Aston at the Executive Centre Hotel

Traveler (93)
Room & Suite (77)
Videos (1)

About

#62 of 87 hotels in Oahu
Location
Cleanliness
Service
Value
The only all-suite hotel located in the heart of downtown Honolulu's financial district, near government offices, business and dining. With free daily newspaper, Laundry facilities, and Swimming pool, this property is fully equipped with all the amenities for the business traveler.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Conference facilities
Meeting rooms
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Restaurant
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Family rooms
Seating area
Sofa
Iron
Kitchenette
Microwave
Refrigerator
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Modern
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:10% Off Your Stay!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
315Reviews
9Q+A
80Room tips
Traveler rating
  • 101
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Popular mentions
We stayed here due to its proximity to NCL Cruise pier. It is an urban hotel that is really a set of condos. Arriving at 9 pm there were already numerous homeless people on the street in close proximity to front entrance, which is an escalator. Our Uber driver told us not to walk around after dark. The woman at the front desk told us, yes, there were numerous homeless out there, but “if you leave them alone, they won’t bother you.” Not the Aloha welcome we were expecting. So the location, other than being close to pier, is really bad and should be avoided. To make bad matters even worse, the hotel is just a set of condos managed by a management company and is not managed well. I agree with other reviews that their employees don’t care because it’s not their property, a common issue with like properties. They know nothing of the rooms. We upgraded to a water view and I posted a photo of the view. Hardly any water and lots of industrial equipment. The rooms are suites, but there is no curtain on the French doors dividing the bedroom from the living space. So it cannot be used as a suite, as someone cannot sleep while your partner is watching TV or even reading in the living area. The room was sparse with nothing to sit on except a low quality pull out couch that slid when you sat on it. No rugs or carpet, our room looked more like a dressing room in Macy’s than a hotel room. The air travel above hotel is very loud and disturbing, and our room had a steady set of loud thumps that came on a regular basis, also very disturbing. As a added bonus, if you stay on the weekend, the restaurant is closed. Not even a coffee bar in the lobby with muffins. Nothing! Instead they give you a map to venture among the homeless outside to find a nearby Seven Eleven or Starbucks. The TV operation is also incomprehensible to operate with a explanatory card providing numerous sets of codes to just turn it on. It didn’t work the first five times we tried to turn it on. The simple on/off switch on the remote does not work normally. In short, I would avoid this “hotel” as it is not a hotel at all and is not safe at night. Need to take Uber to dock anyway do I would recommend staying at a real hotel in a safe area that has basic amenities that this place lacks.
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Hotel's Favorite
We stayed here with a friend to n a long term assignment. It is very tall with good views of the mountains. There is a nice pool with lane markers but we were so busy outside we didn’t get a chance to use it. The amenities are nice. The staff is friendly. They helped us get the shower fixed timely and gave us directions for the bus schedule. My daughter liked the complimentary Hawaiian Tropic shampoos and conditioners. We were able to cook and do our laundry here as well. It is more of a business hotel than a family resort.
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Response from Terry D, General Manager at Aston at the Executive Centre Hotel
Responded Feb 28, 2019
Aloha, Mahalo for sharing your experience during your assignment in Honolulu and should your business require your return, we hope you will stay with us again, Terry
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We stayed here as it is closer to the airport than most hotels in Honolulu. Unfortunately we found that the rooms are run down. The walls in the rooms are in poor condition and the bathrooms are extremely dated. Our suite was very clean and the carpet had been shampoo'ed recently. A large bed as advertised. There are some good restaurants in the neighborhood (10 minute walk). The pool is very basic.
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Paid for a corner suite with a king bed, get in the room, has two singles. When we raised it with the staff we were told not there fault, they don’t know what are in the rooms.... got moved to a room which was half the size with half the features and no compensation... told we would be called if a room matching our reservation came up (we were staying 4 nights) guess what no calls... I would of let it go if the staff could of admitted the fault and apologized, instead all I got was it’s not their fault and they don’t know what’s in the room... clearly not true! Would not recommend booking here... no guarantees you will get what you paid for! At least our friends on the same booking did... half right!
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Chinatowns night scene is really happening now and this puts you within easy walking distance. Yes, you have to pass by the "street life" of Fort Street Mall but, hey, that's life in the city. Aston has a good product here, especially if you want to be convienent to any business, government, or the most interesting restaurants in Hawaii. Hint: there's a good supply of VR in this building as well.
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PRICE RANGE
$186 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston honolulu, resortquest honolulu, executive centre hotel hawaii
FORMERLY KNOWN AS
ResortQuest at the Executive Centre Hotel
LOCATION
United StatesHawaiiOahuHonoluluDowntown Honolulu
NUMBER OF ROOMS
116
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