It’s expensive but worth every penny. From valet to reception to restaurant staff, the level of service was excellent. We booked a suite through Amex and were upgraded to a stunning ocean view 2 bedroom unit on the 26th floor. It was expansive living, dining, kitchen and laundry. The a la crate breakfast at La Vie was the best we had in our week which also included stays at turtle bay resort and Halekulani. Do not miss the lemon ricotta pancakes, they are a dream. We also ate at Quiora one night, great craft cocktails and food. Shout out to the pool staff who were fabulous. Look forward to our return.
After lots of consideration and looking around, I finally settled on the R-C Waikiki Residences for the majority of our stay on Oahu. We had a two bedroom suite for our family of four (3 adults and a teen). The size was perfect and probably the favorite spot was the balcony overlooking the park and ocean on one side and the city on the other. Would have preferred one chaise lounge than a chair and footstool, but that is minor. In advance I had asked that the bedding for the sofa be put out (but not made up) and it was there as asked. A couple of minor issues with the room. We noticed that on many of the seams of the wallpaper needed some TLC and some re-glueing. Also not one drawer in the unit to put your clothes in either room. Rather, we had to unpack and place our clothing on the shelves. This is when my packing cubes were handly. The ironing board did not fit in the shelf area and had to be set at an angle, which made it not possible to fit two suitcases in that shelving area. We got the impression that our unit might not have been used for guests until more recently. Finally, not sure if this is true with all similar suites, but for our suite there was no door on our bathroom and a window (with blinds) from the bedroom overlooking the entire bathroom. Not a big deal for us - but this could be for others. All of the staff through out our stay was super friendly and helpful. For us, it was a perfect location and certainly within walking distance to any of the beaches. At first I was nervous about not being beachside, but in the end I think that was the wiser decision as we were not in the hub of activity and noise...but it was only a few blocks away. So don't let that stop you.…
Our first stay at the RC Waikiki. We booked a 3 night stay at the RC through Costco after a 5 night stay at the oceanfront Moana. We are so glad that we did! We were initially hesitant since it was not on the beach, it is in fact a 15 minute walk to the beach. It was nice to get away from the beachside crowds and the general vibe and service was top notch at RC. We were met by a young woman Halle, who informed us that our Grand Oceanview room was no longer available. Before I could speak, she graciously upgraded us to a spectacular 2 bedroom suite, talk about service rescue! Well done! We loved the 2 huge bathrooms (after spending 5 nights at the beautiful Moana and it's tiny bathroom), washer/dryer and kitchen. The Island grill and Dean & Deluca had some grocery items that can be quickly prepared in the kitchen. This was especially convenient. The pool service was fabulous. Our attendant Vince was so kind. Unlike the beachside resorts, we did not have to hunt and find pool chairs. Vince quickly was able to secure and "prep" them with towels for us. The attendants came by every half hour to refill our ice water. I like that they had an adult and kids pool. We had breakfast at their restaurant Le Vie. The pancakes were excellent, the "Japanese breakfast" was so so (The Mitsuwa Marketplace in the International Market had a Japanese breakfast that was excellent and a third of the price). The only improvement feedback I have is that there was not an actual greeter to assist us when we pulled up. We hauled all of our luggage to the elevators which was confusing to use. It really does set the tone for service and for first impressions. Also, the hot tub could use a good scrubbing on the tiles, it was slippery, I assume it may be due to all the sunscreen that is used by patrons. Overall, a great stay and 2 of my friends have now booked at the RC Waikiki based on my recommendation.…
We just got back from a 9 night stay, and were very happy with everything about it. The staff was very friendly, helpful and when out of there way to make you feel at home. Our room had a little kitchenette, a beautiful view of the water (its not beachside though so a few small buildings but still saw every sunset from our balcony), the bed was very comfy and a huge bathroom with a soaker tub. All in all a beautiful room, great location with Luxury Row right at your finger tips and not a long walk to the beach at all.
Third time staying at the Ritz Waikiki, and enjoyed our stay every time. Nice location especially if you plan to do some shopping in Hawaii, luxury stores are located just a few minutes away. The room was clean, and big, with a pretty view. And having a washer and dryer in the room is so so so convenient! The staff is also very polite and friendly. They used to give a stuff animal to our daughter during the check-in but not this time. Just one thing: If I remember well, the in-room dining ends at 9pm. So if you're hungrier (and want a late snack) or didn't eat yet, you will have to order a delivery.
Spacious, clean, comfortable accommodations, with outstanding service. The staff was consistently warm, welcoming, friendly, and professional, anticipating our every need. We noticed, and appreciated, that each staff member, whether valet, concierge, bellhop, housekeeper, or pool attendant, called us by name. We enjoyed the balcony in our room, overlooking Waikiki and the ocean. The stay is pricey, but if it's in your budget, it's worth the splurge. Highly recommend!
Excellent hotel with good service. We had a suite for our family and was upgraded to a larger suite upon our arrival. We also received a bottle of champagne from the hotel. Hotel staff always greeted our family by name, friendly and helpful. Made us feel very welcomed. The room itself was clean and comfortable. Kitchenette was convenient for our family. Includes a microwave/oven, stove, and kettle. We were able to have take out when our infant slept and could reheat food or do some simple cooking. We did have 3 adults in our group so one slept on the sofa bed. The bathroom is in the bedroom with no door so a bit awkward for sharing. We had an infant in our group and the hotel provided a crib, bath tub as well as diaper pail which was very convenient. We had an ocean view room with a nice balcony, perfect for watching the sunset and Friday night fireworks. I sent packages to the hotel which was waiting for me in the room at check in. There is valet parking for 40 dollars a night. Pricey but good service. The gym was nice. The pool can be busy but they have a waitlist system for their pool chairs which was good. It’s not too far of a walk from the beaches and the hotel provided beach towels. Overall we really enjoyed our stay at the Ritz Carlton, and would highly recommend it. Would definitely stay here again.…
The Ritz Waikiki was a nice stay, but not up to the expectations I originally had, based on other similar hotels we've stayed in. Upon arrival, no one came up to greet us or help with our bags, even as we stood there looking lost and trying to figure out how to get to check in. Once we located the elevator and took it up to the check in desk, the front desk attendant was on the phone, which is understandable. However, he was the only one there and instead of a quick greeting and asking us to wait for a moment, he didn't acknowledge us at all for over 2 minutes. Eventually, another front desk attendant walked up and helped us, but the start of our stay put a bad taste in my mouth. We also asked for a late check out but none were available because they said the hotel was at capacity. Otherwise, the room (Deluxe Ocean View) was lovely and we enjoyed a late night swim in the pool after dinner. All in all, it was a fine stay. But for a Ritz, service is really what takes a hotel up to the 5-star mark, and I felt the Ritz Waikiki fell short in that regard, especially compared to other 5-star hotel experiences we've had. Next time, I'd save the extra money and stay at one of the other many Marriott properties in Oahu. …
We reserved our stay through American Express Travel Services. I would highly recommend this hotel. Although it’s not directly on the water the pool is excellent and it has top notch service throughout the hotel. In addition, a number of restaurant’s and stores are close by and the beach is within a 1/4 mike (10 minute walk). The rooms and bathrooms were clean and modern. Check-in and out was excellent. Breakfast was included and it was adequate. Had a late checkout and we were only @ a 1/2 drive to the airport. Our unit had a washer and dryer and we don’t typically take advantage of this but it was perfect for families or when you’ve been traveling for awhile. We did all our laundry before arriving home. It sounds crazy, it was one less thing to desk with after a 14 hour flight. We would definitely recommend this hotel!…
positives: - Great locations with great access, all within walking distance in waikiki - Can hold 4 adults easily (sofa bed can hold 2 adults), perfect for family - Have patio (ours facing waikiki beach), dining table, kitchen, laundry machine + dryer, dish-washing machine (very nice for long stays as you don't need to go out to do your laundry), and full size frige and stove (complete with pot and pan, utensils) - Separate pool for adult and kids (for quiet time just go to adult pool) - Great service, they have many activities including free icecreams and cotton candies in the afternoon near the pool (right beside qui ora restaurant) - fluffy duvet and pillows, one long pillow you can use as bolster) negative: - bed too soft (I like firmer bed), and the double bed is too high (I practically have to climb and dug my knee)…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing