About

4.0

Very good

947 reviews

#42 of 112 hotels in Newport

Location

4.6

Cleanliness

4.3

Service

4.0

Value

3.5

GreenLeaders Bronze level

Situated on Goat Island and surrounded by picturesque Newport Harbor and Narragansett Bay, Newport Harbor Island Resort offers the seclusion of a private island while being a short walk from the heart and history of the charming waterfront cobblestone streets of Newport. Our waterfront hotel is centrally located to the area’s abundant attractions and activities, which include great restaurants, landmark mansions, museums, vineyards, golf courses, beaches, state parks, scenic walks, musical and theatrical performances, cruises and more. Delighting locals and visitors alike, Newport’s annual events include nationally acclaimed jazz and folk festivals, regattas, numerous shows and restaurant weeks in spring and fall. Dine at our restaurants,located in a waterfront classic New England restaurant setting. Open every night, the restaurant delivers signature classics, seasonal dishes, locally sourced fresh seafood selections and a world-class wine list. Enjoy lunch by the waterfront, take advantage of cabana service at The Pineapple Club or sip cocktails at sunset at The Firepits. Guests can relax and rejuvenate at The Spa or take the water shuttle to Newport from the marina. Expansive grounds offering 360-degree water views provide an ideal setting for our various dining options, entertainment, wellness, waterfront spa treatments, family fun, and secluded shoreline cocktails featuring the best sunsets in Newport. Because we offer 257 guestrooms and more event space than any other property in Newport, Newport Harbor Island Resort is a popular destination for all sorts of stylish business and social gatherings, as well as truly memorable weddings Whether you are traveling on business or pleasure, staying for a weekend or a week, we think you will love our gorgeous location, in the “City by the Sea.” Reservations: •Cancellation made at least 7 days prior to arrival will receive a full refund of the deposit. •First Night’s Deposit required at time of booking. Parking. •Valet parking is available for $40 per night

Location

1 Goat Island, Newport, RI 02840-1570

1 (401) 298-2460

Newport Harbor Island Resort

Getting there

Somewhat walkable

Grade: 57 out of 100

57

T.F. Green Airport

16.9 mi•

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New Bedford Airport

23 mi•

See all flights

Rental Cars

See all Newport rental cars

See all nearby hotels

49 Restaurants

within 0.75 miles

Brick Alley Pub

3,603

14 min•$$ - $$$•American

Kilwin's

366

15 min•$$ - $$$

The Mooring Seafood Kitchen & Bar

3,675

15 min•$$ - $$$•American

The Newport Lobster Shack

324

8 min•$$ - $$$•American

See all nearby restaurants

40 Attractions

within 0.75 miles

Bowen's Wharf

425

15 min•Piers & Boardwalks

Bannister's Wharf

223

15 min•Marinas

Museum of Newport History

67

13 min•History Museums

Battery Park

40

10 min•Parks

See all nearby attractions

Traveler Insights

This summary was created by AI, based on 106 recent English reviews.

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Newport Harbor Island Resort garners varied reviews. While many travelers appreciate its beautiful water views and proximity to a festival, some are disappointed with the hotel's condition and high prices. Reviews suggest that the hotel's service is inconsistent, with some guests praising the friendly staff, and others critiquing slow service. Despite commendations for the amenities such as the pool and shuttle services, guests have called out the need for updates and improvements. The rooms, though praised for their views, were often described as outdated and unclean.

Location

Convenient

Atmosphere

Charming

Rooms

Dated

Value

Overpriced

Cleanliness

Meticulous

Service

Inconsistent

Amenities

Satisfactory

Location

Convenient

Many travelers appreciate the hotel's location, citing beautiful water views and proximity to a festival. However, some guests note that the hotel's condition doesn't match its prime location.

ConnieBoston
Sep 2023 • 22 contributions
...It needs more investment though (or honestly be knocked down and fully rebuilt as it is great location and very ugly strange building)...
Juliane K
Sep 2023 • 2 contributions
The hotel is in a nice location with beautiful harbor views, including from our room...
Angela w
Aug 2023 • 3 contributions
...We had fun because location of festival and hotel location was helpful...
Cassidy R
Jul 2023 • 5 contributions
The hotel is in a beautiful location but the pictures don't show how old and in dire need of renovation the hotel actually is...
Lisa y
Jul 2023 • 1 contribution
...Loved location pool and spa Looking forward to returning next season after they refurbish...
Curiosity797354
Jul 2023 • 1 contribution
New management is piggybacking off of former hotels groups who have previously occupied this location...
BostonExplorer35
Jul 2023 • 8 contributions
...The hotel is a little dated, but it’s a great location and the staff were terrific (the bellman, the front desk, housekeeping)...
Barbra S
Jun 2023 • 1 contribution
Great location but the hotel services were sub-par...
Scenic194175
Jun 2023 • 1 contribution
...The location cannot be beat...
21KathR
May 2023 • 33 contributions
...This location is tops if you enjoy a water view - surrounded on all sides...
Kate WL
Apr 2023 • 6 contributions
It’s a gorgeous location, and the staff was kind...
Millsybubs
Apr 2023 • 85 contributions
...You are paying for location, not the quality of room...
Miss M
Feb 2023 • 2 contributions
The location of this hotel is that I liked best...
Foxboro23
Sep 2022 • 32 contributions
We have stayed at this location many times in the past but never while it was Gurneys...

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Atmosphere

Charming

The hotel atmosphere is described as comfortable and relaxing with beautiful views, but some travelers found the decor outdated and rooms needing refurbishment.

ConnieBoston
Sep 2023 • 22 contributions
...The rooms are open to one another... The rooms are old and updated with a slight mildew smell...
Angela w
Aug 2023 • 3 contributions
Over priced 3 times over for Newport Jazz fest...
Denise W
Aug 2023 • 1 contribution
...However, for the price, I thought our room was lacking...
BostonExplorer35
Jul 2023 • 8 contributions
...It’s great that they have live music outside every day and a mix of seating options outside - by the pool, on the water, etc...
sshu1025
Jul 2023 • 20 contributions
...Generally outdated, worn and dirty furniture, mold in the bathroom, a stained lampshade...
nicoler
Jul 2023 • 84 contributions
...The carpeting everywhere is brown and looks like the seventies...
André M
Jul 2023 • 2 contributions
...My girlfriend and I stayed while we attended the Newport Folk Festival...
Cindia A
Jul 2023 • 1 contribution
Pros- The atmosphere was comfortable, relaxing and enjoyable...
Scenic194175
Jun 2023 • 1 contribution
...The room is dark and minimally decorated... There was also a small refrigerator and Nespresso in the room which we appreciated...
Barbra S
Jun 2023 • 1 contribution
...It took a few calls but they did change our room...
Minal S
May 2023 • 1 contribution
...But, the view, lively atmosphere, outdoor firepits beautiful sunset and amazing outside night experience made it up...
oneworld
Apr 2023 • 6 contributions
...You can tell they're doing their best to refurbish the place...
Nancy S
Apr 2023 • 4 contributions
...The room was perfect, very clean and comfortable...
Livin❤️lovin❤️life
Mar 2023 • 78 contributions
...The room was beautifully decorated, spacious and comfortable and the linens were definitely high quality...
crystal f
Mar 2023 • 1 contribution
...Relaxing atmosphere with the best views of the water...
Dorothy A
Mar 2023 • 1 contribution
...Good selection and relaxing atmosphere...
jdg00
Feb 2023 • 79 contributions
...Very accommodating in every way, can use some updating in guest rooms nothing pressing...
Claire P
Jan 2023 • 3 contributions
The garden room was excellent with sliding doors looking out onto the water. Since it was January, it was freezing, but pretty to look at!...
Brett P
Jan 2023 • 1 contribution
...But my room was pleasant nice stay overall...

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Rooms

Dated

Many guests complain about outdated, unclean rooms and poor service, but some appreciate the view and location.

ConnieBoston
Sep 2023 • 22 contributions
...The rooms are open to one another... The rooms are old and updated with a slight mildew smell... It’s a funny shape building and room renovations are very expensive to take on so I understand the predicament this property is in... Come: Changes hands to often, buildings odd shape and rooms are outdated and need upgrades...
Linda M
Aug 2023 • 1 contribution
...Rooms & hallways were dark with peeling wallpaper, signs of mold in the bathroom, dirty carpets and walls & outdated furniture...
Jenn J.
Aug 2023 • 1 contribution
...I was upgraded to a balcony room that overlooked the pool. The room and bathrooms need more lighting and the bathrooms need a fan for the steam... The room was cleaned every day but one day I didn’t receive a washcloth and another day I didn’t receive a hand towel... Ordered room service one morning and did not get my coffee...
Michelle
Aug 2023 • 2 contributions
...The room was clean enough overall (i.e. we didn't request to switch rooms), but I didn't feel comfortable taking my shoes off because the carpet and floors left much to be desired cleanliness-wise... We're very neat and clean people, so housekeeping didn't have much on their hands as far as cleaning our room was concerned... However, housekeeping didn't clean the room until about 4 PM on a Saturday during our stay, which is a bit on the late side... We had left the room around 9 AM that morning for the day... Some notable positives about the room: The king size bed was comfortable; the air conditioning worked well; water pressure in the shower was excellent... I'm shocked at the price tag per night for this unkempt hotel...
Amanda S
Jul 2023 • 16 contributions
...They were unable to locate our reservation which was booked through Hotwire resulting in an 1.5 hour check in process... He needs to take a course in hospitality... After 1.5 hours of trying to check in they still could not confirm our reservation on-site so they said they would use my credit card to make a reservation while they worked on the issue further... Additionally there were $200 in charges to our room that were incorrect... Today, 2 weeks later, I looked at my AMEX and I received another new charge by the hotel for over $1000...
sshu1025
Jul 2023 • 20 contributions
...Beware that there is a section of the hotel that is not updated at all, and at any nightly rate, I am shocked that this hotel would assign any customer the first room that we checked into. Generally outdated, worn and dirty furniture, mold in the bathroom, a stained lampshade... The second room they gave us seemed cleaner but just as outdated and still with a mold problem in the bathroom... There were other guests in the lobby asking for their rooms to be changed, so this seems to be a problem...
paulgU6062XV
Jul 2023 • 4 contributions
...Couples used to great service should stay at the Ocean Suites at the Chandler or the Brenton in town...
Ilene C
Jul 2023 • 2 contributions
Newport Harbor Island Resort has a few perks that makes it our only choice when we go to Newport every year... Don’t know if that was just our room or if that's a hotel wide issue...
Curiosity797354
Jul 2023 • 1 contribution
...Security: You can just waltz into this place and go to any room of the hotel without showing a key card...
Donna D
Jul 2023 • 2 contributions
The accommodations were great with water view of Newport Harbor and Bridge... Only downside was the price of the room even with the wedding discount was $500 dollars...
nicoler
Jul 2023 • 84 contributions
...The room was musty and always too cold or too hot...
jrmarais38
Jun 2023 • 8 contributions
...There were 2 towels in the room, a single pillow per person on the beds, although this was rectified quite quickly. The safe was broken (door ripped off…room 3215)...
nacholover2018
Apr 2023 • 9 contributions
...Stained bed sheets , dirty floors, dirty windows and does not look like anyone vacuums the common areas...
Millsybubs
Apr 2023 • 85 contributions
...The room was small for almost 500 dollars a night... The door to the bedroom was right right by the bed due to the shape of the room, something I wasn’t keen on at all...
Livin❤️lovin❤️life
Mar 2023 • 78 contributions
...Our room, #1324, had views of the water, the bridge and the lighthouse that’s literally right on the property! The room was beautifully decorated, spacious and comfortable and the linens were definitely high quality...
jdg00
Feb 2023 • 79 contributions
...Very accommodating in every way, can use some updating in guest rooms nothing pressing...
WJCSolihull
Oct 2022 • 111 contributions
When my wife and I arrived at the resort at 15:45 we were informed that our room was unavailable, it was currently being cleaned. At 16:15 we enquired again whether our room was available, one receptionist said it was still being cleaned, another receptionist who I was led to believe was a supervisor said she would get cleaners into the room straight away... The room was of a decent size strangely laid out with the closet in the bathroom... The room itself looked to have been refurbished but the bathroom only partly refurbished as the bath / shower and tiles were old... Cleaning is clearly an issue in this resort as there was lots of detritus on the floor in guest room corridors...
picafloralpino
Oct 2022 • 253 contributions
This hotel must be from the sixties and it did not age gracefully... The room we stayed in had an outdated bathroom and we could hear the AC rumbling through its ducts all night long... The staff is friendly and tries hard to please guests within the limits of the property... One thing is sure, this hotel is overpriced, especially on weekends...
Gretelfundog
Oct 2022 • 3 contributions
...After checking in, we grabbed our bags and began the long, labyrinthian walk to our rooms, passing several large event spaces, dirty dishes left outside rooms (that were still there that evening)... Any remaining hopes that we hadn’t been totally flimflammed were dashed when we saw our rooms... All attempts to reach the front desk, room service and housekeeping were fruitless... For all this “luxury” I was charged a total of $5244.76 for two rooms for three nights...
Foxboro23
Sep 2022 • 32 contributions
...Since it was my wifes birthday we decided to book the Narragansett Waterview King Balcony room (which was the only balcony category available)... Yes, the room & balcony were a worn, but the view made up for it... The Narrangansett rooms are at the back of the resort (50 ft from water) , along the service rd (not the best, so the higher up the better)...

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Value

Overpriced

Many travelers expressed dissatisfaction with high prices, not believing the hotel offered value for money due to outdated rooms, poor service, and additional charges.

ConnieBoston
Sep 2023 • 22 contributions
...It’s a funny shape building and room renovations are very expensive to take on so I understand the predicament this property is in. It needs more investment though (or honestly be knocked down and fully rebuilt as it is great location and very ugly strange building)...
Valued C
Aug 2023 • 2 contributions
...The hotel waived the resort fee and gave us a $150 credit, but when you’re paying as much as you are for this hotel, those discounts fall short... If you’re on a time line, this would not be the place to go...
Lesley H
Aug 2023 • 1 contribution
...Room was way too small for the price. Bathroom tiny and no hooks for towels... Coffee stand with one server and long lines in the morning at $4 per cup?...
Jay K
Aug 2023 • 1 contribution
...Breakfast was a bit of a cluster F, but once we finally got our food it was delicious!!...
sshu1025
Jul 2023 • 20 contributions
...We were finally seated after asking to speak with a manager, but the food (overpriced) took forever, most entrees came out cold, water glasses were left empty...
Cindia A
Jul 2023 • 1 contribution
...We did not get complimentary toothed paste, toothbrush, slippers or robe...
Curiosity797354
Jul 2023 • 1 contribution
...I would beware of this hotel as it is not worth the $500+/night price tag... Bad staff: Staff had no idea what they were doing... There's absolutely no security in this place... Granted it is Newport, RI, however, again for the price tag, you would assume some sort of guest verification...
Amanda S
Jul 2023 • 16 contributions
...We have stayed in many top tier hotels all over the world and this hotel was not worth the stress or the money... When we went to check out they said I owed over $1500... Additionally there were $200 in charges to our room that were incorrect... They assured me they would refund the $1500 fee... Today, 2 weeks later, I looked at my AMEX and I received another new charge by the hotel for over $1000...
Donna D
Jul 2023 • 2 contributions
...Only downside was the price of the room even with the wedding discount was $500 dollars...
Ilene C
Jul 2023 • 2 contributions
...It is also on the pricey side but I do think you get a lot of value for your money here...
Barbra S
Jun 2023 • 1 contribution
...The first night they stuck us in a lower level “suite” with a walk out patio, zero privacy and no chair in the dungeon of an $850 per night room...
Trip772379
Jun 2023 • 3 contributions
...There has been a cosmetic update, but real updates are needed to justify the price... Hotel us over priced for the condition in which a currently stands...
Kayla
Jun 2023 • 4 contributions
...We chose to stay out of the room block, at a bit pricier hotel, but I knew it would be worth it traveling with my nine month old son, husband and mother in law...
21KathR
May 2023 • 33 contributions
...This location is tops if you enjoy a water view - surrounded on all sides... I hope the prices do not go through the roof once renovations are completed...
Millsybubs
Apr 2023 • 85 contributions
...The room was small for almost 500 dollars a night. You are paying for location, not the quality of room... However having these burning away from 10am is not necessary and a total waste...
Caroline R
Jan 2023 • 2 contributions
The suite we had booked for my bachelorette weekend was a total “catfish” situation. The website advertises the suite to sleep 6, the pull out couch was very uncomfortable and should not have been included as a bed... The room over all was very outdated and the hotel stay was not what we had hoped nor what we payed for as it was very expensive!... I will not be staying here on my next trip to Newport...
picafloralpino
Oct 2022 • 253 contributions
This hotel must be from the sixties and it did not age gracefully... The room we stayed in had an outdated bathroom and we could hear the AC rumbling through its ducts all night long... One thing is sure, this hotel is overpriced, especially on weekends...
Gretelfundog
Oct 2022 • 3 contributions
We decided to splurge and spend a small fortune to experience the utmost in luxury and service depicted on their website. However, almost immediately upon arriving we realized we had been bamboozled... Any remaining hopes that we hadn’t been totally flimflammed were dashed when we saw our rooms... All attempts to reach the front desk, room service and housekeeping were fruitless... For all this “luxury” I was charged a total of $5244.76 for two rooms for three nights...
Tess
Oct 2022 • 2 contributions
...Booking as Gurney's this establishment changed hands before we checked in and offered NONE of the accommodations we had seen on the website looked forward to. It was a big disappointment as we went there to getaway and celebrate a milestone anniversary...
Foxboro23
Sep 2022 • 32 contributions
...We have always wanted to stay in the waterfront balcony rooms but we weren't willing to pay the $700/night fee. Since it was my wifes birthday we decided to book the Narragansett Waterview King Balcony room (which was the only balcony category available)...

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Cleanliness

Meticulous

Many guests appreciated the cleanliness of the hotel, though some raised concerns about cleaning schedules and maintenance issues.

Juliane K
Sep 2023 • 2 contributions
...It was clean, but sated and a little worn around the edges...
Robert L
Sep 2023 • 1 contribution
Very clean facility, room was spotless...
Jenn J.
Aug 2023 • 1 contribution
...The room was cleaned every day but one day I didn’t receive a washcloth and another day I didn’t receive a hand towel...
Michelle
Aug 2023 • 2 contributions
...The room was clean enough overall (i.e. we didn't request to switch rooms), but I didn't feel comfortable taking my shoes off because the carpet and floors left much to be desired cleanliness-wise... We're very neat and clean people, so housekeeping didn't have much on their hands as far as cleaning our room was concerned... However, housekeeping didn't clean the room until about 4 PM on a Saturday during our stay, which is a bit on the late side...
Greg S
Jul 2023 • 1 contribution
Everything was very nice - accommodations were nice, The room cleaning service excellent each day and the restaurant food was excellent both during the business events along with the deck dining...
gregg b
Jul 2023 • 1 contribution
...Sean ensures that that you are well taken care of at the marina...
André M
Jul 2023 • 2 contributions
...Everything was very clean and well kept...
Jelena R
Jul 2023 • 2 contributions
...The staff was most welcoming and customer obsessed, the rooms are clean And the view is stunning!...
Sightsee640307
Jun 2023 • 1 contribution
...When we were in our 2nd room the toilet stopped filling the up... The maid service did not do our room automatically.for 2 out the three days 3 days we needed it ...
Scenic194175
Jun 2023 • 1 contribution
...It was very easy to get our cars in and out to go into town... The bathroom was well stocked with toiletries and towels... There was also a small refrigerator and Nespresso in the room which we appreciated... The room/bathroom were clean and comfortable with a great view of the Newport bridge...
oneworld
Apr 2023 • 6 contributions
...You can tell they're doing their best to refurbish the place. Staff are nice, clean rooms, gorgeous views of the water, and decent free parking... As a paying guest of any establishment, you deserve a clean room, respectable service but most of all, peace and quiet to sleep...
Kathy s
Apr 2023 • 1 contribution
...The rooms were clean but very small, hard to get around the room...
Saul M
Mar 2023 • 1 contribution
...Room was clean and smelled good...
Kingsley
Feb 2023 • 14 contributions
...From the staff at The Restaurant, the ice skating area, the valet, the bar, front desk and cleaning staff were all very friendly and very professional...
Melinda L
Feb 2023 • 1 contribution
...Shower was never quite hot water, however, very clean. Hotel was very clean and the staff was very friendly...
Brett P
Jan 2023 • 1 contribution
...But my room was pleasant nice stay overall...
Sherri L
Dec 2022 • 7 contributions
linens are fresh and new with great pillows and sheets...
PAM7813
Dec 2022 • 8 contributions
...The front desk staff were great along with housekeeping...
WJCSolihull
Oct 2022 • 111 contributions
When my wife and I arrived at the resort at 15:45 we were informed that our room was unavailable, it was currently being cleaned. At 16:15 we enquired again whether our room was available, one receptionist said it was still being cleaned, another receptionist who I was led to believe was a supervisor said she would get cleaners into the room straight away... Cleaning is clearly an issue in this resort as there was lots of detritus on the floor in guest room corridors... Basic maintenance and cleaning were poor, advertised amenities not available, couple this with staff who lie to their guests means that I cannot recommend this resort...
picafloralpino
Oct 2022 • 253 contributions
...The staff is friendly and tries hard to please guests within the limits of the property...

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Service

Inconsistent

Guests report a mixed experience with service at the hotel, ranging from attentive and friendly staff to issues with room availability, slow service and unresponsiveness.

Michelle
Aug 2023 • 2 contributions
...Check-in was smooth and the valet was helpful... The bottled water and coffee pods were never replenished (and we stayed for three days)... The service staff upon check-out was unfriendly to say the least...
sshu1025
Jul 2023 • 20 contributions
...After speaking with a manager who claimed nothing could be done at first, we were moved to the renovated portion of the hotel which was in a better state than the prior rooms, but it’s clear that overall maintenance is lacking, as the furniture on the deck also had a mold problem... Service at the restaurant was also subpar... We were finally seated after asking to speak with a manager, but the food (overpriced) took forever, most entrees came out cold, water glasses were left empty...
Amanda S
Jul 2023 • 16 contributions
...They were unable to locate our reservation which was booked through Hotwire resulting in an 1.5 hour check in process. Their "off property" booking staff through the hotel was immediately able to find the reservation and confirm our booking, however it apparmently was not showing up on the reception desk end... The receptionist Luc/Rose tried really hard to fix the problem and was kind but her manager Freddie was rude and useless... He needs to take a course in hospitality... After 1.5 hours of trying to check in they still could not confirm our reservation on-site so they said they would use my credit card to make a reservation while they worked on the issue further... Due to the very long check in process I was late for my own rehearsal dinner... Additionally there were $200 in charges to our room that were incorrect... They assured me they would refund the $1500 fee... So now I again need to take time out of my busy day to once again fix this issue...
Curiosity797354
Jul 2023 • 1 contribution
...Bad staff: Staff had no idea what they were doing... My group had a travel agent book a sunset cruise tour weeks in advance, and when we arrived at the hotel, they could not find the reservation and would not help tracking it down... We were met with "we do not have anything here, so I am not sure what to tell you"... Eventually the manager found the boat, but the boat did not have a driver... After about an hour after we were to take off, the manager told us that he found the driver and pointed to the port where we would leave... Restaurants: Just know everything will take 3x as long... Ordering a drink takes about an hour... Food was quick, but if you needed anything else, know your server will not be checking in on you until it is time to close out...
Ilene C
Jul 2023 • 2 contributions
Newport Harbor Island Resort has a few perks that makes it our only choice when we go to Newport every year. It is a beautiful resort with very attentive staff... It has a great outdoor pool and we love the water & van shuttles they have to take their guests into town... Water pressure in the shower was pretty low... And one night the dinner service was very slow but it usually isn’t...
paulgU6062XV
Jul 2023 • 4 contributions
...Couples used to great service should stay at the Ocean Suites at the Chandler or the Brenton in town...
Daniel R
Jul 2023 • 2 contributions
I was at the Marriott but I had the privilege to come to visit this resort and I ended up booking extra 4 days due to this one individual that went above and beyond on taking care of my family... Her name is Marielle and honestly, I only wanted to stay here due to the hospitality and how she made us feel so welcomed...
Scenic194175
Jun 2023 • 1 contribution
...It is our number one reason for choosing this hotel. However, the website is out of date and the dog bed and bowls which they say will be provided don’t exist ... When I asked for a water bowl or take-away dish because we forgot my dog’s water bowl at home I was told they didn’t have any and was offered a bottle of water... We were able to pick one up in town... We were greeted by Godfrey (spelling may be incorrect)who is awesome and always had a smile on his face... It was very easy to get our cars in and out to go into town... The bathroom was well stocked with toiletries and towels... There was also a small refrigerator and Nespresso in the room which we appreciated... The room/bathroom were clean and comfortable with a great view of the Newport bridge... We will definitely return especially since we can bring our small dog...
Sightsee640307
Jun 2023 • 1 contribution
...When we got there they gave us key to a room that was already taken. They did get us into another room immediately.I used valet parking... The valet driver who was also the bellboy did not give me my valet number so I had to track it down... However after that the valet service was excellent... When we were in our 2nd room the toilet stopped filling the up... Luckily I jiggled the shutoff valve and the toilet filled up... The maid service did not do our room automatically.for 2 out the three days 3 days we needed it ... Twice we had to go to the front desk and ask them... The bar service was very good and we did eat lunch one afternoon which was very good... I'm giving the hotel an excellent rating because I felt they were able to meet our needs when we asked...
asjpi
May 2023 • 1 contribution
...Talked to the Front Desk, asked to talk to a manager... You have a waitress who brought butter requested when the meal arrived with our bill... Your saving grace is 2 of your staff: Leililana at front of desk and Cheryl in restaurant...
Millsybubs
Apr 2023 • 85 contributions
...Tried to order room service one night and tried dozen times and the automatic voice reply was too busy dealing with other guests, so went hungry...
camden
Mar 2023 • 1 contribution
Hospitality at Newport Resort is by far the best in town!!! Leilani took care of us at the front desk and we felt so welcomed and safe in her hands... Leilani was the kindest most accommodating hotel clerk I have ever encountered and hope management takes note and takes care of such an amazing employee representing the resort… Although the hotel itself feels a little outdated the views are still spectacular and they are clearly making an effort to update for the summer as there was construction going on during our stay... The staff was just so wonderful and I plan on returning soon...
jmccullough
Mar 2023 • 4 contributions
The General Manager epitomizes relationship building as the cornerstone of leadership excellence - in concert with caring and dedicated servant leadership. In addition, all of the staff are very attentive to ensure continual customer satisfaction... This leadership and staff combination is the primary reason for guest satisfaction...
Papipit2020
Mar 2023 • 2 contributions
...The valet guys inside never asked if we needed help... Not to much of a big deal but thought it would have be a courteous and polite to just ask if we needed help ...
jdg00
Feb 2023 • 79 contributions
Great Staff, from front desk, valet and room service, great and drink at Bar.Room service Breakfast was of the best I have had... Very accommodating in every way, can use some updating in guest rooms nothing pressing...
Claire P
Jan 2023 • 3 contributions
...To their credit the hotel staff did an excellent job of “babysitting” while the parents drank at the bar... He went above and beyond his job duties!...
Erin C
Dec 2022 • 1 contribution
...We were greeted by a staff member named Marielle Boucher and she couldn’t have been more accommodating and pleasant. She was so talkative and friendly and when she found out we were there celebrating a birthday, she gave us a round of cocktails from their winter menu... Her cocktails were delicious and her presence was so radiating... We had an amazing night but she made it extra special...
WJCSolihull
Oct 2022 • 111 contributions
When my wife and I arrived at the resort at 15:45 we were informed that our room was unavailable, it was currently being cleaned. At 16:15 we enquired again whether our room was available, one receptionist said it was still being cleaned, another receptionist who I was led to believe was a supervisor said she would get cleaners into the room straight away... The bed was comfortable and the room noise free... The free shuttle into Newport was an unexpected bonus... Basic maintenance and cleaning were poor, advertised amenities not available, couple this with staff who lie to their guests means that I cannot recommend this resort...
Gretelfundog
Oct 2022 • 3 contributions
We decided to splurge and spend a small fortune to experience the utmost in luxury and service depicted on their website. However, almost immediately upon arriving we realized we had been bamboozled... All attempts to reach the front desk, room service and housekeeping were fruitless...
Foxboro23
Sep 2022 • 32 contributions
...The Narrangansett rooms are at the back of the resort (50 ft from water) , along the service rd (not the best, so the higher up the better)... Finally, the staff were all great and helped make this a special celebration...

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Amenities

Satisfactory

Guests appreciate the hotel's amenities including the views, pool, shuttle services and cleanliness, but felt some updates and improvements are needed.

Michelle
Aug 2023 • 2 contributions
...Check-in was smooth and the valet was helpful... The room was clean enough overall (i.e... The bottled water and coffee pods were never replenished (and we stayed for three days)... Some notable positives about the room: The king size bed was comfortable; the air conditioning worked well; water pressure in the shower was excellent...
Judy K
Aug 2023 • 1 contribution
...Could probably do away with the tub/shower combo... Pineapple club dining was casual with good food pet friendly was fun to watch sailboat school on the water... Close to lots of restaurants and shops...
Jenn J.
Aug 2023 • 1 contribution
...I was upgraded to a balcony room that overlooked the pool. The room and bathrooms need more lighting and the bathrooms need a fan for the steam... The room was cleaned every day but one day I didn’t receive a washcloth and another day I didn’t receive a hand towel... The toiletries were a nice touch though... Ordered room service one morning and did not get my coffee...
BostonExplorer35
Jul 2023 • 8 contributions
Freddie was so helpful to us - when we checked in and throughout our visit. We had a fantastic view of the harbor from our room... Freddie even helped us find a parking spot in the parking lot!... It’s great that they have live music outside every day and a mix of seating options outside - by the pool, on the water, etc...
Ilene C
Jul 2023 • 2 contributions
Newport Harbor Island Resort has a few perks that makes it our only choice when we go to Newport every year. It is a beautiful resort with very attentive staff... It has a great outdoor pool and we love the water & van shuttles they have to take their guests into town... There is a great vibe on their multi level back deck, fire pits, daybeds scattered on the lawn, great food at their restaurants and often live music at night... Water pressure in the shower was pretty low... It is also on the pricey side but I do think you get a lot of value for your money here...
Cindia A
Jul 2023 • 1 contribution
Pros- The atmosphere was comfortable, relaxing and enjoyable... You can reserve Watertaxi to go to Downtown... Shuttles go through every 30 an hour... We did not get complimentary toothed paste, toothbrush, slippers or robe... Make sure when booking to check for complimentary breakfast... The sliding door to patio was hard to open...
paulgU6062XV
Jul 2023 • 4 contributions
...Couples used to great service should stay at the Ocean Suites at the Chandler or the Brenton in town...
Scenic194175
Jun 2023 • 1 contribution
...We love that this hotel is pet friendly! It is our number one reason for choosing this hotel... However, the website is out of date and the dog bed and bowls which they say will be provided don’t exist ... When I asked for a water bowl or take-away dish because we forgot my dog’s water bowl at home I was told they didn’t have any and was offered a bottle of water... It was very easy to get our cars in and out to go into town... The bathroom has a jetted tub but it is very high to step over especially if you are short... The bathroom was well stocked with toiletries and towels... There was also a small refrigerator and Nespresso in the room which we appreciated... The room/bathroom were clean and comfortable with a great view of the Newport bridge... The balcony was small but we were able to fit three chairs and a small table on it... We will definitely return especially since we can bring our small dog...
jrmarais38
Jun 2023 • 8 contributions
Upon arrival the bellman didn’t walk out to ask if we needed help with bags. We hauled our large suitcases inside to be told the bellman could help... There were 2 towels in the room, a single pillow per person on the beds, although this was rectified quite quickly...
Jessica
Jun 2023 • 5 contributions
...The staff went above and beyond to make us feel welcome and special. Shout-out to Andrew at the front desk for answering questions I had ahead of time and being wonderful over the phone and in person!... Also shout-out to Deb and Marielle who went out of their way to help my husband find the energy drink he was looking for!... And I don’t know who did this, but we came back from dinner to a bottle of champagne in our room for our anniversary!... Our room was cozy and had an amazing view of the harbor... The bed was so comfortable and we both slept well... The pool is incredible and we loved hanging out on the loungers and ordering yummy drinks from the Pineapple Club...
Eric M
Jun 2023 • 4 contributions
We enjoyed our recent stay at this resort. We enjoyed the grounds and amenities including the gym, pool area and food/drinks at pineapples...
Melissa_Tim_B
Jun 2023 • 10 contributions
...Property is really nice and on the water. They have both a regular shuttle and water taxi for transportation to/from the main area in town... Drivers were really friendly and happy to share information about Newport... The staff at the hotel really go above and beyond...
asjpi
May 2023 • 1 contribution
...You have a waitress who brought butter requested when the meal arrived with our bill...
Millsybubs
Apr 2023 • 85 contributions
...Tried to order room service one night and tried dozen times and the automatic voice reply was too busy dealing with other guests, so went hungry. The surrounding area was beautiful with outdoor seating area very pretty with burners to sit round...
Adventure02378586158
Apr 2023 • 3 contributions
...Our room was clean every day of our 4 day stay... It was nice to have the bar available for our early afternoon cocktails which were VERY well made!...
Livin❤️lovin❤️life
Mar 2023 • 78 contributions
...We felt the luxury of this great property the moment we walked into the lobby. We were greeted by a very friendly young lady that welcomed us and made us feel like old friends coming back for a visit... Our room, #1324, had views of the water, the bridge and the lighthouse that’s literally right on the property!... The room was beautifully decorated, spacious and comfortable and the linens were definitely high quality... The coffee in the room, Nespresso, was such a welcome change to the typical hotel-in-room-coffee and a special treat!... Cannot say enough great things about this place…definitely would stay again!...
jdg00
Feb 2023 • 79 contributions
Great Staff, from front desk, valet and room service, great and drink at Bar.Room service Breakfast was of the best I have had... Very accommodating in every way, can use some updating in guest rooms nothing pressing...
Miss M
Feb 2023 • 2 contributions
...Right on the water, easy walking path, beautiful sunsets... The only thing there’s is no microwave which bothered my husband because he likes to heat up his coffee... There’s a shuttle to town which is nice...
Kingsley
Feb 2023 • 14 contributions
My wife and I noticed the resort as we were crossing over the Claiborne Pell Bridge. Everything at the resort was top notch and very convenient... From the staff at The Restaurant, the ice skating area, the valet, the bar, front desk and cleaning staff were all very friendly and very professional... Last but not least the spa staff (which is the main reason we booked) were amazing...
WJCSolihull
Oct 2022 • 111 contributions
...The extractor fan in the bathroom didn’t work properly, guess what happens to clothes in the closet when the extractor doesn’t work? The bed was comfortable and the room noise free... The free shuttle into Newport was an unexpected bonus... Both the indoor and outdoor swimming pools were closed, this was one of the reasons this resort was chosen... This was a major issue for my wife, if we had known that the pools were closed we would have chosen another hotel...

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NEWPORT HARBOR ISLAND RESORT $143 ($̶1̶7̶9̶) - Updated 2023 Prices & Hotel Reviews - RI

Frequently Asked Questions about Newport Harbor Island Resort

Which popular attractions are close to Newport Harbor Island Resort?

Nearby attractions include Bowen's Wharf (0.7 miles), Bannister's Wharf (0.7 miles), and Museum of Newport History (0.6 miles).

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What are some of the property amenities at Newport Harbor Island Resort?

Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.

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Which room amenities are available at Newport Harbor Island Resort?

Top room amenities include air conditioning, a flat screen TV, and blackout curtains.

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What food & drink options are available at Newport Harbor Island Resort?

Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.

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Is parking available at Newport Harbor Island Resort?

Yes, a parking garage and valet parking are available to guests.

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What are some restaurants close to Newport Harbor Island Resort?

Conveniently located restaurants include Brick Alley Pub, Kilwin's, and The Mooring Seafood Kitchen & Bar.

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Are there opportunities to exercise at Newport Harbor Island Resort?

Yes, guests have access to an indoor pool and a fitness center during their stay.

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Does Newport Harbor Island Resort have an airport shuttle?

Yes, Newport Harbor Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Is Newport Harbor Island Resort located near the city center?

Yes, it is 0.9 miles away from the center of Newport.

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Does Newport Harbor Island Resort offer any business services?

Yes, it conveniently offers a business center, meeting rooms, and a banquet room.

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Are there any historical sites close to Newport Harbor Island Resort?

Many travelers enjoy visiting Touro Synagogue (0.8 miles), Rough Point Museum (2.8 miles), and Fort Adams State Park (1.1 miles).

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Newport Harbor Island Resort

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NEWPORT HARBOR ISLAND RESORT $143 ($̶1̶7̶9̶) - Updated 2023 Prices & Hotel Reviews - RI