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Mainstay Hotel & Conference Center

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Mainstay Hotel & Conference Center
Mainstay Hotel & Conference Center
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562 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotels proximity to the downtown is excellent. It also has a steakhouse restaurant . Never had dinner there but the breakfast was decent . There's a casino right across the street if your looking for entertainment without driving . The hotel is older but very clean & comfortable. They seem to host a lot of wedding party's which makes... More 

Helpful?
Thank John K
Montreal, Quebec
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We arrived at around 11am on our check-in date and were informed by a rude clerk that check-in is only at 3pm. Our room was in the building next to the pool. Not sound proof. We were awaken in the middle of the night by a bunch of kids who had come back from a party. They were very loud.... More 

Helpful?
Thank Worldtraveler_864

Travelers are raving about these Newport hotels

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I had a great vacation in Newport last week. We stayed from August 8-August 12th, 2016. The hotel staff is extremly friendly and professional. This is not a luxury hotel, but it was a great place with very affordable rates. The pool was extremely clean and the staff maintained the towels at the pool. Our room was... More 

Helpful?
Thank jennifer o
New Rochelle
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Bathtub non skid strips need to be replaced. Peeling and looked dirty. Sink had plumbing problems. No umbrellas by the pool. 1 desk clerk was curt and rude. Restaurant in hotel had very slow service. Maid service was the only good thing. I do not fault the hotel about this situation. One night there were a bunch of kids who... More 

Helpful?
Thank Albertlia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at this hotel. Check in went smoothly and the staff were friendly and helpful. The location is near main attractions. The room was very clean and we had a great sleep as the bed was very comfortable. The price was the most reasonable in the area and we were able to easily get to all the... More 

Helpful?
Thank Christine E
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The main entrance to the building is in need of repair. The hallways on the third floor should have the old carpet replaced. The room was sufficient and the AC worked good but $288 for a single night is to much for so little. Food at its restaurant was good. Minutes from downtown area and marina. Still not worth the... More 

Helpful?
Thank Stephen J K
Oslo, Norway
Level Contributor
851 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is quite all right - but the cleaning staff is not. We left our room at 8:45 in the morning and hanged out the sign to get the room cleaned. As the staff was right outside our room when we left, they definitely saw it. Still when we came back at 3:30 it was still not done.... More 

Helpful?
Thank EllenChr
Marlborough, Massachusetts
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here recently for a wedding in Newport. At $329/night (tax included) I was very displeased. The toilet paper holder was rusted and falling out of the wall. The shower pressure was terrible and the tub faucet ran the whole time filling up the tub. The TV, mini fridge and safe weren't working only to discover the power strip... More 

Helpful?
Thank mleechap
Jacksonville
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My room was huge. Wish I has time for the whirlpool tub. The water pressure was great and with the large shower head, the shower was wonderful. The bed was very comfortable and I slept better than at home. Internet was excellent! Got in late and I was hungry. There are no restaurants within walking distance so went to the... More 

Helpful?
Thank mr_guns
Woburn, Massachusetts
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed at the mainstay one night check in was easy the staff was friendly . The rooms need updating shower was old and all worn out cheep toilet paper and no tissues in the room it's ok for one night stay the location is good about 5 minutes from down town

Helpful?
Thank Jane M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 

Additional Information about Mainstay Hotel & Conference Center

Address: 151 Admiral Kalbfus Rd, Newport, RI 02840 (Formerly Best Western)
Location: United States > Rhode Island > Newport
Price Range: $90 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western
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