We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree Club by Hilton Hotel Buffalo Downtown

894 reviews
Save
Traveler (65)
Room & Suite (209)
Dining (27)
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“double tree”(65 reviews)
“roswell park”(58 reviews)
“medical center”(17 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from DoubleTree Club by Hilton Hotel Buffalo Downtown
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (894)Write a Review
There are newer reviews for DoubleTree Club by Hilton Hotel Buffalo Downtown
See the most recent reviews
Filter reviews
871 results
Traveler rating
517
229
75
29
21
Traveler type
Time of year
LanguageEnglish
More languages
517
229
75
29
21
Show reviews that mention
All reviewsdouble treeroswell parkmedical centervalet parkingfront deskroswell canceranchor barchocolate chip cookieswarm cookiesshuttle servicefree shuttlerestaurant staffgreat staybuffalo downtownone night staywingscoffee maker
FilterEnglish
Updating list...
371 - 375 of 871 reviews
Reviewed March 13, 2015

Us and another couple stayed At hotel for a Garth Brooks concert. Hotel did a great job to make you feel were there for the "Experience". had shuttle service to metro, directions, specials in dining room. We left our tickets in car, they went and...More

Review collected in partnership with DoubleTree by Hilton
Thank Ginger Z
Response from esarkis, General Manager at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded March 16, 2015

Thank you very much for taking the time to write a review about your recent stay at our hotel. I appreciate it. Your comments were great and I am sharing them with the entire staff. I hope you had a great time at the concert;...More

Reviewed March 12, 2015

The staff was amazing, I recommend this hotel to stay for any reason either business or vacation time. Staff was the main reason they went out of their way to make sure we had everything and anything we needed. The cookie was a nice touch...More

Review collected in partnership with DoubleTree by Hilton
Thank James E
Reviewed March 10, 2015

We stayed there during the Garth Brooks multiple show weekend. Very busy time. Staff were very nice, rooms clean, valets super fast and bartender super sweet! We will stay there next time we are in town.

Thank Lori A
Reviewed March 10, 2015

Excellent service, staff & facilities. Front desk staff went out of their way to help make sure our parking situation was to our satisfaction (we had a snow mobile in the back of the car). Came for Garth Brooks & Trisha Yearwood. Shuttle service was...More

Review collected in partnership with DoubleTree by Hilton
Thank Carly S
Response from esarkis, General Manager at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded March 16, 2015

Thank you very much for your kind comments regarding our front desk and valet staff. You made my day. I heard nothing but rave reviews regarding the concert. I am sure you had a great time. Please come back and see us again when your...More

Reviewed March 6, 2015

The staff at this hotel is very friendly and will help you with anything that they can. The rooms are very clean and very nice. The location is great close to downtown and of course the shuttle will take you anywhere. I wouldn't hesitate to...More

Review collected in partnership with DoubleTree by Hilton
Thank Patrick M
View more reviews
PreviousNext
17374757677175
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$116 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$116 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (65)
Room & Suite (209)
Dining (27)
Hotel & Grounds (84)
Bathroom (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Grnma44
September 5, 2017|
AnswerShow all 3 answers
Response from DoubletreeBuffalo | Property representative |
Good Morning~ we do offer a complimentary shuttle that is available in the immediate downtown area. We will provide shuttle service to/from the train station that is located in downtown. Thank you!
0
Votes
Wendy F
August 19, 2017|
AnswerShow all 3 answers
Response from DoubletreeBuffalo | Property representative |
Hi Wendy! We are doing our renovations in stages. As of right now, we are working on our meeting rooms. We may be in the rooms in October, however we will be doing our guest rooms; floor by floor so we don't disrupt anyone... More
1
Vote
Panavahuja
March 16, 2017|
Answer
Response from DoubletreeBuffalo | Property representative |
Hello from the DoubleTree! We are 9 miles ( approx. 12 minutes) from the Buffalo Airport. Our airport shuttle runs from 7:00am until 11:00pm and is based upon availability. The shuttle is $25.00 plus tax per room. Once you... More
2
Votes
Room Tips
"Request a newly renovated room"
Read review
"2nd floor has the most amenities (gym, laundry, ice)"
Read review
"There’s a parking garage across the street. No in/out privileges but it's $7 a night & $4 on weekends..."
Read review
"Upper level rooms away from front of hotel"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite