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DoubleTree Club by Hilton Hotel Buffalo Downtown

893 reviews
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Traveler (65)
Room & Suite (209)
Dining (27)
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“double tree”(65 reviews)
“roswell park”(58 reviews)
“medical center”(17 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3.0 Star Hotel
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Offers from DoubleTree Club by Hilton Hotel Buffalo Downtown
Special Offer: Double Points, Every Stay
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (893)Write a Review
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All reviewsdouble treeroswell parkmedical centervalet parkingfront deskroswell canceranchor barchocolate chip cookieswarm cookiesshuttle servicefree shuttlerestaurant staffgreat staybuffalo downtownone night staywingscoffee maker
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1 - 5 of 870 reviews
Reviewed 5 days ago

Wonderful customer service!!!!!!!! I came due to the ice/snow storm and learned about and amazing hotel that I will use again! Exceptional hotel employees here that treat you with such care and respect .

Review collected in partnership with DoubleTree by Hilton
Thank renethia1
Response from DoubletreeBuffalo, Manager at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded 2 days ago

Thank you so much for the wonderful review! As a neighbor on the medical campus, we try to provide exceptional service and accomodations! Thank you for your business. Please stop by and say hi!

Hotel's Favorite
Reviewed November 8, 2017

The DoubleTree is located right in the heart of the medical center district, so it makes many of the potential meeting sites a short walk or easy Uber. The staff is very friendly, and the rooms are clean, and very quiet.More

Thank Keith B
Response from DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded November 10, 2017

Thank you Keith for writing a review and for acknowledging our wonderful staff! Yes, we are very lucky to be on the medical campus and connected to both Roswell and Buffalo General! What a wonderful campus we have here in Buffalo. We appreciate your business....More

Reviewed 6 days ago via mobile

The Double Tree had amazing service and not having to pay for a taxi or Uber was nice. The shuttle driver Michael was very kind and available when we needed him. The recommendations for breakfast by Jean was spot on and the rooms were very...More

Thank Audrey G
Response from DoubletreeBuffalo, Manager at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded 5 days ago

Thank you Audrey for the wonderful review! Happy to hear you enjoyed your stay with us! Hope to see you again should your travels bring you back to Buffalo :)

Reviewed 1 week ago

Upon check in I found hair in the bed. The dining hours and hours for room service were extremely incorrect in the guide book and the staff didn’t know what time check out was, or the time on the door was also incorrect. The staff...More

Review collected in partnership with DoubleTree by Hilton
Thank 927rhondaw
Reviewed 1 week ago

The staff at this location are truly amazing, once we arrived the maintenance crew was out clearing snow and sanding to ensure our safety. Front desk made the check in quick and easy, very personable. The rooms are very nice and exceptionally clean! Will definetly...More

Review collected in partnership with DoubleTree by Hilton
Thank Alberta02
Response from DoubletreeBuffalo, Manager at DoubleTree Club by Hilton Hotel Buffalo DowntownResponded 2 days ago

Thank you for the great review! We are happy to hear you enjoyed your stay with us. Thank you for your business!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$116 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$116 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (65)
Room & Suite (209)
Dining (27)
Hotel & Grounds (84)
Bathroom (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Grnma44
September 5, 2017|
AnswerShow all 3 answers
Response from DoubletreeBuffalo | Property representative |
Good Morning~ we do offer a complimentary shuttle that is available in the immediate downtown area. We will provide shuttle service to/from the train station that is located in downtown. Thank you!
0
Votes
Wendy F
August 19, 2017|
AnswerShow all 3 answers
Response from DoubletreeBuffalo | Property representative |
Hi Wendy! We are doing our renovations in stages. As of right now, we are working on our meeting rooms. We may be in the rooms in October, however we will be doing our guest rooms; floor by floor so we don't disrupt anyone... More
1
Vote
Panavahuja
March 16, 2017|
Answer
Response from DoubletreeBuffalo | Property representative |
Hello from the DoubleTree! We are 9 miles ( approx. 12 minutes) from the Buffalo Airport. Our airport shuttle runs from 7:00am until 11:00pm and is based upon availability. The shuttle is $25.00 plus tax per room. Once you... More
2
Votes
Room Tips
"Request a newly renovated room"
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"2nd floor has the most amenities (gym, laundry, ice)"
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"There’s a parking garage across the street. No in/out privileges but it's $7 a night & $4 on weekends..."
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"Upper level rooms away from front of hotel"
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