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Holiday Inn Express & Suites Downtown Buffalo

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Traveler (78)
Room & Suite (37)
Dining (12)
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Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travelers talk about
“comfort suites”(123 reviews)
“tgi fridays”(35 reviews)
“french doors”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Downtown Buffalo
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites Downtown Buffalo
Special Offer: Book Direct and Save
Hotel deals
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Reviews (705)
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261 - 265 of 672 reviews
Reviewed June 9, 2014

As you can tell from my contributions, I have traveled all over this great country and stayed at a ton on hotels, B & B, and where ever I can rest my head. The way I want! This location truly reflects what they say and...More

Thank Vikes57
Response from BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded June 10, 2014

Thank you so much for your awesome review. I am thrilled that in your travels you were able to visit us in Buffalo, NY. I am so glad to hear you were able to enjoy a majority of complimentary amenities and that our staff provided...More

Reviewed June 8, 2014

This hotel is great. I am very pleased with it. The staff is awesome. I have no complaints. Annie Smith has really made the stay a great experience. Rooms are very clean. They are very friendly and professional. Couldn't be happier.More

Thank Justin T
Response from BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded June 10, 2014

Thank you so much for your feedback regarding your recent stay. I am so glad to hear you enjoyed your stay and that you found our suites clean and our staff courteous . We are certainly luck to have friendly and hard working team members...More

Reviewed June 4, 2014

We stayed at Comfort Suites for one night after a concert at First Niagara Center and we loved our experience, even though we live less than an hour away. We ate dinner at the Bijou Grille just around the corner and then hopped on the...More

Thank shoegal302
Response from BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded June 10, 2014

Thank you so much for your kind words. I am so glad to hear you enjoyed our stay and that you found our suites clean and spacious. I am thrilled that our location met your needs, we are certainly fortunate to be located so close...More

Reviewed May 28, 2014

The room was nice actually, clean enough and big. They also serve breakfast which is nice. What I didn't like is that I couldn't get the room dark enough like in most hotels and they did not come to clean our room. It's an average...More

Thank Anandajsh
Response from BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded May 30, 2014

Thank you for taking the time to provide us with feedback regarding your recent stay. I am glad to hear you found our suites spacious and clean. We are always pleased to provide our complimentary deluxe breakfast. I do apologize for the issues you experieneced...More

Reviewed May 24, 2014

I recently had a unique situation with a few reservations I had reserved ... when I had realized the mistakes our guests had made I called the hotel. Jen was immediately helpful, polite and truly understanding of our uniquie situation! I would have Jen on...More

Thank Stacy C
Response from BuffComfortGM, General Manager at Holiday Inn Express & Suites Downtown BuffaloResponded May 26, 2014

Thank you so much for providing us feedback regarding your recent stay. We certainly agree, Jen is an awesome part of our team! I am so glad to hear she was able to provide you with excellent service and make the adjustments you needed to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Details
Price range
$132 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (78)
Room & Suite (37)
Dining (12)
Business Center & Event Rooms (2)
Questions & Answers
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lramey6947
January 20, 2018|
AnswerShow all 3 answers
Response from jenmburton | Reviewed this property |
About 30 mins
0
Votes
timbrem
June 30, 2017|
AnswerShow all 2 answers
Response from ErinKyle420 | Reviewed this property |
10 minutes or so. There is also a free train stop just outside the hotel that will drop you off at the ball field.
1
Vote
nurse1990
November 16, 2016|
AnswerShow all 2 answers
Response from MagicalDisney | Reviewed this property |
Unfortunately, the do not offer shuttle service. Their shuttle is available only to Airline personnel. We stayed in September, you may want to contact the hotel to see if anything has changed.
1
Vote
Room Tips
"Try another hotel"
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"Go for the Junior Suit if you are staying more than a couple of day"
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"Try to obtain a room on the side away from the trains streets, as they are very noisy."
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"All Rooms are good"
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