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Hyatt Regency Buffalo

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Hyatt Regency Buffalo
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1,734 Reviews from our TripAdvisor Community

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Showing 1,696: English reviews
NIagara-on-the-Lake
Reviewed October 26, 2014

We stayed for one night while attending a Rotary Conference. It is very close to the Buffalo Convention Centre and you can get there without going outside. This would be a BIG plus in a Buffalo winter. I have only one suggestion to raise the level of service. Staff - and most importantly - Front Office staff - should not...

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Helpful?
1Thank chillington
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. I would like to apologize for the type of service that you received from our Front Desk Staff. This is unacceptable and I have shared your comments with our Front Desk Manager so that she can address this with the staff and coach them on...

Toronto, Canada
Reviewed October 25, 2014

Great regency property. Check in process was very efficient, Mike the new trainer was doing a great job welcoming us and quickly recognizing our diamond status. Room is quite spacious and clean. I am not a fan of a glass mugs in the bathroom as they can be very very dirty, for this they should consider to change them with...

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2Thank Mario S
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review for the Hyatt Regency Buffalo. Congratulations on your Diamond Status with Hyatt. Mike is doing a great job at the Front Desk and learning so quickly. Thank you for the suggestion of using a paper cup rather than the glass mug. I will be sure to share this with our...

Saint Louis, Missouri
Reviewed October 23, 2014

Hotel is very very elegant with a great steak restaurant attached and a pub/grill across the street. When we were there in June the city was working on the train/rail outside the hotel. There is a parking a lot across from the hotel. The pool at the hotel is the only negative I had.

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1Thank Brandon R
London, United Kingdom
Reviewed October 23, 2014

I visited this hotel in September 2014 with a huge group as we were having a conference there. Highlights: - Large room - Nice views on upper floors - Convenient - Quick bar service Lowlights: - Very slow check in - Room was behind the elevator shaft so was very noisy all night. The hotel was full (according to the...

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2Thank Fiona G
Wausau, Wisconsin
Reviewed October 20, 2014

For Business I stayed at the Hayatt downtown. It was close to everything and clean and comfortable. It was also very inexpensive for a full service hotel. The work out area was nice and the bar and resturant were good. I will definately stay here again. The steak house in the hotel was one of the best!

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1Thank RibMountain60370
Birmingham, Alabama
Reviewed October 18, 2014

Very nice hotel with nice rooms, good bar/ restaurant. Great location for seeing the sights in the Buffalo area. Helpful staff. We were here for a convention and the staff was very friendly in suggesting things to do.

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2Thank Becky H
London
Reviewed October 15, 2014

I found this to be a nice hotel - centrally located, good quality rooms, pleasant staff and reasonable food. No complaints. The hotel is next door to the Buffalo Niagara Convention centre, so is a good choice if you have business there.

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Thank Richard_466
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for taking the time to complete an online review of the Hyatt Regency Buffalo. We are pleased to hear that you had an exceptional stay with us. We are located centrally downtown and within walking distance to many shops, restaurants and other businesses. Our hotel is also connected to the Buffalo Convention Center with an...

Reviewed October 15, 2014 via mobile

My son and I stayed at the Hyatt on his 13th birthday trip to a Bills game. The hotel staff was friendly. The hotel was clean and the room was great. The lobby was open and inviting. I will look here first if I return to Buffalo. Highly recommended.

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Thank Michael T
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review. We are pleased to hear that you and your son had an excellent stay with us. What a great birthday present for your 13 year old son to come and enjoy a bills game. We thank you for your feedback and we look forward to your next visit to Buffalo....

Milton, Canada
Reviewed October 15, 2014

Using the Buffalo Airport to fly to Las Vegas recently, we decided to spend the night before in downtown Buffalo. The Hyatt Regency was offering great rates and since our experience with that chain has been very positive, we opted to stay with them. What a great decision. The hotel is easy to get to. It's right in the heart...

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2Thank Doug29501
Owen Sound
Reviewed October 14, 2014

Our family of 2 adults and 2 kids stayed at the Hyatt for one night for a theater trip. We were very happy with our stay and loved the location. We were very close to Shea's Theater. It was a short and pleasant walk. We stayed in a double room on the 10th floor. We had a nice view and...

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Thank PCbailey
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about the Hyatt Regency Buffalo. We are very pleased that you had an excellent stay with us. We are centrally located and very close to many restaurants, shops and venues. Our elevators were totally replaced last year to improve efficiency and service. We thank you for your...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 

Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plz, Buffalo, NY 14202-2290
Location: United States > New York > Buffalo
Price Range: $121 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo
Hotel Style:
#5 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Buffalo staff and other travelers.
17 questions
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Questions? Get answers from Hyatt Regency Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best for business but not family. only good if your company is paying for it :)”
171kenj, Mar 20, 2017 | Read review
“High floors are quieter”
kirkcaldylad2016, Mar 14, 2017 | Read review
“upper floors give you a nice view of the city”
19AndyG, Jan 17, 2017 | Read review
“11th floor on the end of the hall opposite the pool was peaceful and quiet.”
Sageycakes, Jan 16, 2017 | Read review
“Ask for rooms on highest floor facing Lake Erie if you want a view.”
  • Room 937
ripkengamers, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question